Over the years this location has declined quite a bit. Usually one aspect is great like service and others not so much. This trip the server was very poor. No offer for refills- drinks took over 5 minutes to get to us. Food was late and kids meal plate was scorched. So it sat under heat lamp too long and then plate served to a child hot enough to burn. Horrible. No apologies offered No excuses presented. Just a job to server - and made it a terrible visit. Hostess was great and deserves some credit. read more

If i could rate this negative stars i would. Took over an hour to get our food. It was just the 2 of us. Food was ok but not great and service wasn't great either. -10/10 would not recommend read more

My review is for this location only and I would give this place closer 3.5 stars if I could. We decided to try this place for breakfast. We arrived a little before nine on a Sunday morning. I was expecting it to be more crowded, but there were only a few occupied tables in the dining area. We were greeted and seated promptly. Food was pretty standard, your typical diner fare. I ordered the Country Fried Steak & Eggs (gravy on the side, scrambled eggs, hashbrowns, and sourdough toast). The steak was a little on the salty side for me. I did however appreciate that they offered sourdough bread as a toast option. Service was adequate, casual, but friendly. Parking was easy and convenient because they have their own parking lot. The restaurant was also pretty accessible considering it is located along a busy road. Overall a pretty good place for a casual meal. read more

Perkins American Food - Country Fried Steak & Eggs - Bakeries Near Me - Onalaska, Wisconsin

I came in on 1/29/25 around 10:15am and sat in Tracy S (31) section. I was dining alone and was greeted by her with a smile and easy going personality. She is what you call a jack of all trades. She took orders for the 5 tables that came in about the same time as me. Seated several folks that came in and brought the meals promptly and asked is we needed any else. Now this is something a lot of wait staff do at other establishments, but to me she just seemed to make you feel comfortable and did things with ease. If you are lucky enough to sit in her section you will not have be disappointed. read more

Not worth it!!!! Service was very slow, costed 45 dollars for 2 person breakfast which is absurd. And also very skimpy servings for 45 dollars! Any other place but Perkins. read more

Went for breakfast and was very pleased with the service and the food. Our server was pleasant and professional. We will be back to the Onalaska Perkins. The bathrooms were clean and well stocked. read more

Perkins American Food - The new Buffalo chicken melt. Yummy - Bakeries Near Me - Onalaska, Wisconsin

A great place for a good meal and a great piece of pie. If you're old enough (we are!), the over 55 menu is a great deal. The Country Fried Steak was delicious, and the Reese's Peanut Butter Cup Pie is even more so. Service was good, parking was plentiful, and overall it was a great experience. Did I mention yet that the pie was wonderful? read more

The closest thing we have to 'a Diner' in our area. Prompt and friendly service. Sometimes a little chilly inside, so you might want to bring a light jacket. It's great that you can get breakfast anytime....I really like that. All the food was prepared to order. The Brioche French Toast is the best! Since I can never decide on breakfast or dinner, the Breakfast Burger fits me well. And, it tastes great! My wife's Shrimp pasta dish was also very tasty. Don't forget to leave room for dessert. You're hit with a mouth watering display of the bakery selections as soon as you walk in. It almost wants to make forget about eating anything else. But, you can always go back! read more

See all

To start things she spilt some water on me. I'm thinking ok idc it's just water but little did I know... waiting half an hour for her to come over so we can order! The food took an hour to come for 3 of us with basic orders. She never came over in the hour of waiting for our food when all of us needed refills. she forgot silverware and syrup(we had to remind her). Only cool thing was this bird that sat on the windowsill. read more

I was in Wisconsin for a military training and I was granted the opportunity to leave base to drop someone off at the airport. It was early in the morning so I decided to stop by somewhere afterwards to get some breakfast. This restaurant popped up and I decided to check it out. I arrived before they opened so I was able to catch some Zzz's before eating. The place is great and I was actually unaware if wether or not they even served breakfast. Turns out they serve some of the best breakfast I've had. The staff is really nice and attentive. The location is well maintained and the food quality is great. I ordered me some biscuits and gravy which were very delicious. The coffee was delicious to the point where I didn't even need much cream & sugar. I really enjoy this place and would definitely visit again whenever I'm in town. read more

See all

Took them 10 minutes to seat us and 4 people walked by us and looked at us. Booth was not clean. When I asked them to wash it the manager just glared at me and only wiped what was dirty not the whole table (which it needed the whole table washed.) Waitress brought us water and coffee cups but no coffee, didn't talk or say it was brewing. It took 10 minutes to get drinks. I had to get up 3 times to get something done. Asked for extras napkins and she forgot so had to ask again. The coffee carafe is so dirty and used on the outside I wanted to puke. Didn't ask how our food was and or if we needed a Togo box. Lousy service. read more

Perkins American Food - Nasty dented old used coffee carafe! - Bakeries Near Me - Onalaska, Wisconsin

See all

NO! DON'T DO IT! Waited 60+ minutes (after ordering) for the worst meal I've ever had at a restaurant. Salad tasted like they picked out rotting something - could not eat. I had no idea it was possible to screw-up green beans, but somehow... The turkey slices were stacked in top of one another as if slithered out of the package, heated in a microwave, and drizzled with about a tablespoon of gravy - that, too, was thoroughly unappetizing. No cranberry sauce. The caramel apple pie wasn't sliced and put on the plate - it was spooned like a peach cobbler. The waitress was rude and really didn't give a darn that we were there. All in all - horrible service and absolutely disgusting food. Recommend not even using the parking lot! This place stinks! read more

Since 1958 with nearly 300 locations in 32 states and Canada, this family style restaurant has produced commercial style home cooked meals and baked goods. Style and floor setup is pretty common with padded booths, padded chairs with tables and display counter with muffins, pies and cookies. Wait staff takes orders from your table and you pay later at the counter. Menu offers an extensive breakfast line of Griddle Greats, Farm Fresh Omelettes, Sensational Sunrise Skillets, Egg-cellent Benedicts and more. Lunch and dinner have many options of soups and salads, signature burgers, savory supper skillets, simple comfort classics and seasonal specials. And don't forget their ever temping variety of fruit pies, cream pies, cheesecakes, large muffins and cookies. I've reached the age now to join the 55 Plus Club and order a limited selection of meals at a reduced rate. My country fried steak was a lightly breaded beefsteak topped with their country-style cream sauce and came with two sides picked out of a dozen choices. I went with the garden salad with shredded lettuce, diced tomatoes, cheddar cheese, croutons and ranch dressing and the red mashed potatoes and brown gravy. Overall quality and quantity was good with that simple home cooked taste. Service was friendly and yes, we took pie home with us. #morselbliss read more

See all

Came in on 9/11 around 8 pm. The blonde girl running the counter didn't listen at all to what my wife asked for with her food and gave her rude looks while we ordered. Could have gotten over the service if the food was good but all the food was either burnt or undercooked. read more

I waited over 20 minutes to be seated, even though there were plenty of empty tables. There were enough waitresses, but seemingly no hostess. So the wait staff was working very hard, but all of them were too busy to get me to a table. They need to hire someone to seat and take payment since they have customers come to the front desk to pay. Service was very good once I was seated. The food was good as well. read more

Staff did a great job keeping up with great service. I a time where being short staffed is everywhere the team did a great job. Food was excellent. Kudos to the Manager. read more

Anything you want ... well, almost. Any time you want ... well, almost. Good food, good prices, clean setting, attentive staff, great coffee. Desserts are pretty good too. Prices are moderate, not too high but not low, for sure. Bring your family. Bring your friends. Bring your enemies. You can make them sit in the other room. The only problem is the three mile hike to the restroom, which is where the coffee makes a good workout buddy. read more

The staff ignores you any time of day you come in. I've seen it happen so many times with older veterans as well. How rude.

We have been to this location several times. This is the first time we had been treated so poorly. My partner and I enjoy coming here for breakfast from time to time, but this time around we decided to eat dinner here. When we walked in, we were not greeted right away. We just stood there and the manager was on the phone and even made contact with us. The restaurant was pretty dead mind you. Then a waitress walks out from the kitchen area and was hesitant to let us choose where we wanted to sit. Now, I understand the manager was on the phone, but don't make us stand there without greeting us, and at LEAST you could tell us you would be right with us, but she neglected to say anything. The waitress walked away from us, so we just went and sat in the side area. We were annoyed to say the least. The manager seemed like she had an attitude. She said, "just to let you know...there is a big party coming in here at 6pm." We thought to ourselves, fine, because we had somewhere to be by 6, but sometimes managers say that so none of the other customers sat in the area where we were and that we would hurry up and leave. I don't appreciate such treatment. We both ordered honey mustard chicken salads, and when I had asked for an extra side of honey mustard, the must came to the table slopped everywhere. I used to love this location, but after this treatment it was pretty upsetting. The other lady manager we normally see is always pleasant, but the one that worked on the Feb 21, 19...was subtlely rude. I'd rather you tell me we can't sit in an area rather than lie and say you have a big party coming in. I'm hoping that the customer service improves. It sucks that this experience has now left us with a sour taste in our mouths. Also, my lettuce wasn't that good. There were some pieces that were old and disgusting.....such a shame. I normally tip well, but since we had this experience, and the manager was basically our waitress, I did not leave a tip. Managers can't accept tips, and if she was the one serving, then who am I really giving it to? We don't know if we will go back after this, and that is sad. Again, we normally go there often for breakfast. Not so sure anymore. read more

I'll give them a 1 because the tenders were burnt there was no sauces and my girlfriend got 10 fries with her meal! 40 dollars for a half assed meal. Done! No more read more

Perkins American Food - Bakeries Near Me - Onalaska, Wisconsin

Friday, Aug 14, 10 AM. Mother, sister and myself. Worst service ever. Ordered, food delivered, did not notice 3 sausage links and 3 bacon were not there, toast burned black. Waitress retrieved better toast but had a copious amount of butter. After a few minutes of expecting the sausage and bacon, had to ask for it from another employee since our waitress never came back. Sister said salad was good. Mom asked for one egg and received 2. I am a 25-30% ripper. I left 10% for her. Waitress name is Rebecca. read more

Terrible service very short staffed kitchen people had no idea what was going on. Poor young man was stuck serving the the entire place while the kitchen continued to fuck up the orders causing people to take our frustration on the very nice young man trying to wait on the entire building by himself. read more

My first time at Perkins was super good! We arrived around lunchtime so it was a little busy, but the service really made up for the wait. Our waitress was quick and excellent. It was really difficult to choose what to order because all the food looked delicious. I was not disappointed with what I ordered when it came out either. I ordered the magnificent 7 with a little bit of everything. Super fresh food and definitely Will be going back for the bakery! read more

Always a great place to eat whether it's packed or it's just got a few people either way people always friendly and the food is always delicious kudos to Perkins and their management read more

Very good senior menu. Had a smoked pork chop with maple butter glaze. Awesome. A LOT of new items on menu. Free piece of pie on Mondays. Great pies. Excellent service. Good access to lot. I have eaten here many times and have never been disappointed. Recommend very highly. read more

We came from Atlanta to get eat breakfast here and the manager/waitress told my sister that her son that has autism had to turn down his volume of his device because he had to be respectful for the other customers and my sister explain to him that he needed to have his volume on because he was autistic and he was going to make a lot of noise and manager/waitress said didn't say he couldn't be in the restaurant but his volume couldn't be on. We will not return to this restaurant due to discrimination ok autistic kids read more

Let me start by saying this; I love Perkins. Seriously. Whenever I travel to Wisconsin or Minnesota for work, I eat breakfast at Perkins at least twice. However, this one sucks. How hard is it to tell the difference between French silk and coconut cream? Answer: not hard!!! You had one job! And now I'm stuck with a piece of disgusting coconut cream while a wonderful piece of sweet, smooth, delicious French silk sits lonely in the cooler with tubs of butter and pancake syrup. It should be in my belly!!!! Lesson of the night, always check your pie container before you leave. read more

Not as bad as the reviews. I was in town for few days and avoided here at all costs because the bad reviews. But one day, father's day morning, didn't have anything opened besides here. So why not? Service was great, warm cupcake and good omelet. Who can fu...up an omelette anyways? read more

SLOW!!!!! Waiting on our food for 30 minutes. Ready to walk out. After a 45 minute wait, food was horrible. Hard eggs, gravy was paste, food was obviously set under heat lamps for a long time. Hubby got sick after eating that horrible food. Be careful. read more

Poorest service ever. Was seated for 15 minutes without anyone coming to even get our drink order. Others seated after us were served. Got up and left but server was full of apologies after we explained what had happened. Too late. read more

Of the two Perkins restaurants in the La Crosse area, this is definitely the one to go to. The service is usually good and the store is clean. The menu is the same pretty much every one you go to, so I can't really comment on that being different. But the food is consistently good. read more

Worst Perkins EVER!!! Our family has given this place 3 chances and ever time has been terrible. Slow service and cold food. Never coming here again!! read more

We have been very happy each time we have visited this restaurant. The place is very clean and the waitstaff friendly and efficient. We were particularly impressed with Rebecca. She was very sweet and attentive; her personal touch was appreciated as she went above and beyond to make sure we had everything we needed throughout our family meal. Excellent service. Highly recommend. read more

The Southwest Avocado Salad is fantastic. The service is outstanding. Great family restaurant!

On a holiday your looking at maybe a 30-45 minute wait where they said "15-20 minutes". The waitress also said a 50 minute ticket instead of an hour 15. Overall your looking at between an hour and two hours just to sit down and get your food. Which is horrible when you just want food. read more

Poor service, slow in getting food, food arrived warm to luke warm. This is the third time we tried this place in the last month. Won't be coming back. read more

Took 45 mins to be seated, another 35 to get a server and then a hour and a half to get food after seeing 3 tables who got there afterward get theirs. No water refills, and no customer service. read more

I stopped in late this morning and had the best breakfast I've had in a long time. The service was excellent and the food cooked perfectly. I usually do not eat at 'chain' restaurants for breakfast, usually prefer small diners privately owned. I was so impressed and I will definitely be returning. Thank you for the nice meal and service from one of the nicest, most friendly waitress I've had in a long time! I just wish I asked her name so I could share it. read more

The place is filthy. Stopped in here late 10 pm for a quick bite. Every table is full of dirty dishes. Yuk. Great service though by our server Dylan! read more

Great service. Nicole is a great manager and great hostess. Brittany Wiese and chandler roscoe are great waiter and waitress