They always seem to have what I am looking for in Men's Colognes..Their prices are competitive and…read morethe staff helpful. They even have sales that drive down the prices on some major colognes on occasion. If th at doesn't top it off, I received $5.00 off of their low prices just by going to the Information Counter at Mall#1 and asking for the coupon booklet for the Arizona Mills Mall! Don't miss out on some great buys! They were even less in price for the same item I was out to buy, than the competitor down the mall from them. I give it five stars for price, location , parking galore, and overall appearance---(It's easy to find things on the shelves!)

This is a cool place to get perfumes on sale. They always have pretty items on display. The…read moreemployees are always professional & kind. I hit a sale buy 2 get one free. Jackpot!

I went here on January 15, 2023 just to browse. The young lady named Rosa was very nice and asked…read moreif I needed any help. I figured while I was there I would see if the store had a close smelling perfume to Halle Berry's Exotic Jasmine which is now obsolete. She looked in her database and told me that it's been discontinued and there were similar fragrances. She had a few recommendations there, but none were close enough to my liking. She went above and beyond and I'm truly grateful.

This place sells counterfeit colognes just like their other locations at AZ mills! Do not shop…read morehere! Boyfriend offered to show them how he knew item was fake and they did not even question him. It is illegal in the state of AZ to sell counterfeits. They know they are selling fakes! They had an opened box but wouldn't let him look at bottle unless he paid for it. And after purchasing he looked no batch number on back of bottle and bottom metal part was coming off bottle which is 100 percent a fake product. It ruined my boyfriend's whole day and they were charging the same amount as what the discontinued cologne was going for. Sad part was the box that was opened and as probably returned by a customer that also had same issue as us. The lady at counter felt no remorse because they knew item was fake and selling it as authentic.

Gibbie( she/her, as per her request) once again, made my day, by providing spectacular service…read more Her face makeup was amazing and she is a while vibe!!! This diva is darling!!! Thanks again Gibbie(She/her), for always being my personal consultant when it comes to having the correct potions, for my fabulous lips during the winter Months. Please give this awesome human a raise and 6 months off with pay asap!!! You Rock!!!

The customer service (and of course product) at the Sephora on Ray Rd. & the I-10 was outstanding…read more Courteous, knowledgeable and just a nice "no pressure" person - Dana - was very helpful! I'll head back to that Sephora location for great product and great customer service!

I shopped here years ago and just rediscovered them online!! FANTASTIC customer service! ENORMOUS…read moreselection of wonderfully scented self care products and so much more!! Online order arrived ahead of due date and all items perfectly intact and ready for gifting. The shower gel and body lotions can be scented in designer scents with their special oil blends. I opted for the 1oz roller to compliment the other 2 products. For incredible unique finds and famous customer service head over to their Tempe, AZ location and check out their online store as well. Nothing compares to the Lotions & Potions experienceand you can create your own self-care spa experience & create customized gifts to share!! Thank you for decades of fantastic service and unequaled products!!

Lotions & Potions is located in Downtown Tempe. Here you can make your own lotions with scents or…read morea fragrance of your choice. Step up to the counter and the friendly staff will be happy to help you decide and make a concoction. They also have quite a few gifts. Street metered and lot parking.

We've been shopping at the Lush in Chandler Fashion Center for a while now, and every single time…read morewe walk in, Jillian is one of the highlights of our visit. She has such a consistently great attitude--always professional, respectful, and genuinely friendly. She takes the time to chat with customers without ever rushing anyone, and her product knowledge is outstanding. Whether we're looking for the perfect bath bomb, a new shower gel, or something completely different, she knows exactly what to recommend and why it will work. Jillian is amazing!

We got our package stolen a few days ago and didn't realize it had been delivered to our door…read morerather than the office of our apartment complex. We spoke with a Kyle on the support chat and although it was only $30 he gave us a gift card to make the experience again. We haven't got any other packages stolen thankfully but I'm so glad this company was able to make it right before Christmas. Outstanding work to Lush, thank you for your help and I hope everyone at Lush enjoys their holidays. Amazing customer support care.

Tatum is so amazing! She talked to me like a person, not just a customer, and gave me honest…read morerecommendations and guidance. As someone who is new to makeup and was very nervous coming in, she made me feel much more comfortable!

Just went in for a quick pickup order and these two ladies made it such an easy experience. Truly…read morelove them down. Shoutout Audrey & Hazar! They were so sweet & helpful!

What a fun trip back in time. I'm Gen X and Dillard's was a big part of my high school shopping…read more Fun to go and look at their stuff. It's a nice throwback to when malls were the place to be!

Service have gone downhill. I won't be shopping here. For shoes I will go to DSW. I was in…read morecosmetics today and everybody seemed to hate their life. The Clinique associate didn't greet me or ask if I needed help. She looks miserable. The Estée Lauder young girl was so busy cleaning her brushes and pretending to not be there. Perfume sales ladies looked miserable as well. I don't like to shop places with such negative energy. If you want my money you need to greet me and see if I need help.

I was assisted 01/11/2025 I found my receipt just now I was helped by Dominick Lewis and Destiny…read moreVillagos not sure I spelled the last names good but these 2 were very sweet and helpful I bought a refillable and a pack of 3 perfumes now the pack of 3 I probably wouldn't buy again it's not that great of a scent but pairs well with other scents I like scents that do well all on their own but in my refill I got Artemis love and that was amazing I'd go back for more of that

Do not shop here. The manager and employees are extremely rude. Bought cologne from here and it was…read moreway over priced. Went back in 5 minutes later to return once I looked online and realized. They said it retailed for $65 and I bought for $60. After looking into it realized it retails for $27. They proceeded to tell me their system won't even do returns so it's impossible to do. They can only give me store credit. The manager made smart remarks to me and told me I should look better next time. No retail should ever treat customers this way. As soon as I asked to speak to corporate all of a sudden they were able to process a return. This place is a joke and a scam.

Ilia makeup: Love these eye color sticks, long wear and look good…read more Purchased at Sephora in Dana Park Mall, Mesa AZ, one of my eye sticks fell out and fell down the drain shortly after i used it, so had to purchase another stick at 32.00. informed clerk abt this issue and was told I cannot get a refund or exchange unless I find the color in my drain. ‍ and bri Thanks for your help Sephora

Had a really disappointing experience at this Sephora location. I understand that stores have…read moreclosing hours, but the staff made it very clear they were more interested in getting out the door than helping customers. From the moment I walked in, the vibe was unwelcoming--no one greeted me, and the employees were visibly irritated and trying to rush everyone out. Instead of offering assistance, they hovered and made passive comments about the store closing soon, even though there was still time left before the actual closing time. It felt like they couldn't wait to get rid of customers, which made for a stressful and uncomfortable shopping experience. I love Sephora for the variety and quality of products, but the service at this location really sucks when you're spending hundreds of dollars on products. I hope management addresses this, because customers should never feel like a burden.