i'm very annoyed with this store. terrible customer service. there doesn't have to be terrible customer service but all the perfumes and samples are behind the counter and there's no way to just test something yourself.
there were a few older women working and they were standing around chatting behind the counter. that was fine, as it wasn't busy in the store at all. but in order to sample a scent, i had to ask one of them for it. there was a beat while three of them stared at me and one rolled her eyes and took the one i wanted off the shelf. i guess she did her job because i did get to smell it.
but then i wanted to purchase it, and she acted like i was really stressing her out by making her have to go get it in the right size and then bring me around to the cash register. she didn't say one word to me during the entire transaction. i guess i really put her out by making a purchase.
they did have a better price for what i wanted than i could find online, but still, i'd rather pay more than come back here. even the people at the maxmara across the walk, who knew i couldn't afford to buy anything, were much nicer. read more