It was my first time coming to this location. I usually go to the HomeGoods/Marshall's in Lombard…read more I like this location, it's less congested than the one in the mall. The one attached to the mall feels like a madhouse with the narrow aisles and big shopping carts. This one you have two different size shopping carts and it's more spacious. Parking lot is ample. The products are placed neatly on the shelves vs the other location. I do have to take off a star for customer service. We stood in line for a few minutes and most of the employees were just standing around talking. Only two were actually working. One stopped talking to check us out, by that time the line got longer. It's easier if they just clear the line instead of letting it build up.

I asked the manager for a different size in one pair of pants she went on a rant about how she…read morecan't check the whole store. First off, anyone with basic common sense knows you only need to scan and the system will tell you if there's another size in the store. She was post-menopausal, and you could just tell. She was highly irritated with my question of whether or not there was another size in ONE garment in a retail store. How obscene it is for me to ask such an unheard-of question. I even told an employee about this terrible experience at the store, and she told me they've been having issues with customer service lately, that employees are becoming rude towards customers. If employees are complaining about their own team, things have already gotten out of control..

The store was clean and staff was available if we needed them. Selection was a bit thin.read more

Good enough variety of products for you to visit. It's always super crowded and at least it's…read morecomfortable to shop since March 2020 since people have to wait online before going inside. It's best to go and get what you need and get out. It may help the line move quicker. It's a fun place to visit limited in the newer edition of shoes. You get a good deal or fair enough discount off shoes. I wear a special or width shoes and so it rather limited for me. For mostly people, they will be able to find something nice. If you can wait out the line before getting to the front door, it's worth the wait. Good to go earlier in the day or much later in the day if possible. Everyone seems to like this store. The line for paying for items seems longer than the number of people roaming around the store. Check out my other reviews and hit the thumbs up button if I hit a few suggestions on this review and my other reviews. Swipe left to see my other reviews and pictures.

Awful customer service. Staff is extremely rude especially one of the women that work there. I've…read morehad three horrible visits to this store and have been belittled by staff every single time. I will no longer be giving this company any money because of how terrible the employees are.

The store is your average A&F Loud music and the classic Cologne. The staff is friendly and greets…read moreyou when you walk through the door which is nice. It's located in the new addition to the mall

The store has a good selection of sale items. As a fan of their jeans, I am often in during the 2…read morefor $99 or buy one get one half off promotions which are good deals especially if you tack on the VIP shopper discount. Each time, I have found it hard to search their clearance items because it is always pretty messy. The associates are always ready to ring you up, but are much slower and less enthused about helping you find a size or particular product, especially if it involves a search in back. Go ahead and get Lucky. After all, you deserve it.

I've gotten pretty lucky at the Lucky Brand Jeans Outlet in Aurora. The staff here have twice…read moresuccessfully found jeans that fit me. I am 5'1", 100 lbs (give or take 5) and 50 years old. NOT an easy fit. If you're short like me, check out not only the denim labelled short, but also the ankle and crop pants in regular sizes. I prefer an inseam of 29" or 30" which does not seem too difficult to find at this Lucky outlet. Different styles/cuts have different inseams and you may find something that fits just right. I do find the waist on Lucky Jeans to be a bit gap-y in the back, but this is not unusual in my experience with (especially) five-pocket jeans. A trip to Joe's Tailor Shop in Lombard http://www.yelp.com/biz/joes-tailor-shop-lombard will fix them right up.

My cousin needed a suit last minute for a wedding and we decided to check out K&G Fashion…read moreSuperstore. As soon as we walked in we were greeted by a sweet gentleman who helped my cousin find a fly Calvin Klein suit and fitted him perfectly. The value and selection is amazing of this store - the two piece suit cost us $150! Definitely recommend this store to all for your fashion needs.

First off I have never been treated more rudely ever before. I had been sent to them by Jos A Bank…read moreto look for a specific size sport coat. I never even got the chance to look because the employee we asked to help us was the most rudest individual I have ever met in my life. I am nowhere ever been racist to someone but the racism from this individual was absolutely disgusting. It was so bad I had to go back to Jos A Bank to let them know exactly who they recommended and how bad it was. People like him should not be working in any retail store with the absolute horrible attitude he has and management should take control of this person

Very cute store with good quality clothing . Loved their designs and price . We got a couple of…read morethings a dress and some jewelry . The ladies in the counter were friendly and helpful

If you like true vintage thrift store without the new age pricing point- this is the place to be…read more Customer service is very friendly and welcoming.

This store had a great selection of outlet priced items. There is always some sort of sale going…read moreon. The employees were all really helpful!

What can I say am a purse girl and yes I love Vera Bradly so I do Owen many purses and wallets etc…read morefrom here. I like the younger Personnel because they have older workers and they have an attitude when you ask them for the prices is like here they hand you a paper the private here. Ok but am not wearing my reading glasses can you answer Me. Gosh is a battle from the service and asking them just be forward and say the unnecessary talk.

Came here while visiting the mall. I assume this store must be new because it didn't exist on Yelp…read more It's a beautiful store and very well organized definitely one of the the largest America Eagle stores I've ever been too. Staff here is friendly, it's really dead here even though stores like these at other malls are full of customers.

This store is clean and well stocked. Staff was courteous, helpful, and insightful. The store was…read morewell stocked, well staffed, and well maintained. Greatest store even with discount outlet really discounted prices. Excellent discounts and they have huge variety of styles in clothes. Had an amazing experience i was helped by a lively girl she was super helpful and helped me find everything i was looking for definitely will be coming back.