Big shout out to Glen and the crew at Baker's Transmission in Grand Junction for a job WELL done…read more They took on my 48RE that had been built in Utah that was a total failure with only 3388 miles on it. They got me fixed up in record time at a very fair price. Their build is the transmission that I wish I had gotten in the first place. I am well pleased with the job, and I highly recommend them. They will definitely get my work from now on. I give them a solid 5 stars. D.P. Green River, UT.

My wife and I were returning home and about 70 miles out of town when the automatic transmission on…read moreour 2004 Jeep Grand Cherokee wouldn't shift properly as our speed increased, and then the vehicle began lurching. So we got off the highway and called for towing service. In the meantime I called Baker's Transmission and confirmed that they would be able to look at the vehicle and at least diagnose the problem in the next day or two... to which they said yes. After a long wait for towing and ride back to Grand Junction, the service writer again confirmed they'd get to the vehicle in a day or two. Although she seemed a little put out when I asked if she could tell the towing driver herself where to unload the vehicle. And no way they could provide a ride for us home. So a few days go by and no response; we stop there in person and get the same story... a day or two more. After a full week has gone by, I'm starting to get a little impatient, but was never mean or verbally aggressive in any way. I just wanted answers for why it was taking so long, or if they could suggest a range of possibilities for the problem. By then we're new car shopping as transmissions can be really expensive. The answer was always something that said nothing: "We're waiting on driveshaft parts prices... we'll call you when we can tell you something." What's a driveshaft? "We'll call later with that information." Can I speak with the owner? "No, he's not available. We'll call you later." At that point, the frustration level on the part of both the service employee and customer is at a boiling point. Okay, I get it. I've been in business for myself for over 40 years. In sales, I could always recognize interference from gatekeepers when I was not gonna get to speak to the owner. No way. No how. Nobody gets to see the Great Wizard of Oz. Proverbial door in face... and get out of my hair. And that was this person at Baker's. I also understand there are things that happen outside the control of the business owner that make the customer unhappy. But it's the responsibility of the business owner to explain the situation and initiate communication. Not ignore it and wait until the customer is ready to explode, or leave it in the hands of an employee who could not possibly care less. The absolute worst part of this mess (and motivation for this review) was that the service writer person was blaming me for wasting so much of her time (5-10 minutes asking apparently stupid questions) preventing her from doing her work. I consider myself a patient person... but I draw the line when the business screws up and then plays the victim role, blaming me for their problems. To lay this review to rest, the mechanic called on the phone after I left a few minutes later, stating that he was unable to replicate the symptoms. He was courteous enough explaining how there could be intermittent issues with a sensor, wiring, or something of that nature (information I would loved to have had a week before). But the vehicle seemed drivable. That's all I needed to hear in order to get back over there and retrieve my Jeep before I was tempted to strangle someone (that's a joke... I'm not a violent person). But if you've ever felt like an auto repair business was giving you the run-around... this was the queen of all such encounters. Oh... and they charged me $100 for that little bit of terrible service. And the transmission symptoms are still there.

This rating is based on my first time experience with Heathen Customs. I used Yelp to find an…read moreavailable mechanic to replace a door hinge and Heathen answered via Yelp. They set me up with an appointment after getting info on my truck and what I wanted repaired. I dealt with Hailey and she was great with her promptness of returning texts and providing me with an estimate. I met Logan the day I dropped the truck off and he showed me around the shop and some of his current projects. The work on the truck was completed before the end of the work day and the issue was resolved. I recommend that others give Heathen an try. Thank you Heathen Auto

Amazing local shop! Super nice and friendly and fast too. Great communication throughout the…read moreprocess! Even took time to talk with my son about motorcycles and cars! Highly recommended!

I am a contractor and I use to work on all my vehicles. I don't have the time anymore but I do…read moreunderstand vehicles and their operations. I've been through 9 mechanics in the Grand Valley. None have come through and done the thorough inspection I have asked for. At Scotty's I didn't ask for a full inspection but they did one free of charge anyways. These guys are the best in town so far. Literally nobody else showed near as much professionalism or kindness as they have. a big Thank you from Solveson Builders

Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off…read moreeasy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.

Before I give my review it is important to understand that I grew up in an automotive shop. My…read morefather was a master mechanic. So, there is very little I do not know or understand about automotive mechanics. I do all my own work except that which requires expensive computer analysis or adjustment equipment. What I can tell you about Shrums is they are an Honest Shop. Honest to a fault. Sam and his crew are highly skilled and will only do the work necessary to get the job done. Their pricing is at industry standards and fair. I own 4 automobiles all of which have over 150,000 miles on them so there have been needed repairs beyond my ability. All we done expertly with no issues afterwards. I highly recommend these guys. Yes, there are allot of cars parked around the place. They are busy because they are good. I know of instances where they have made exception and got somebody from out of town right in because it was an emergency. Check them out. You won't be sorry.

Would not recommend for AC service. Charged over $500 for replacing o rings and a valve in past 2…read moreyears. Not working again.

Owner reply copy and pasted from previous reply on Google review and filled with false information…read more They were assigned a task and failed to resolve task, lied that they did, then try to blame me for "substandard wiring" that doesn't even exist. Pretty sad response if you ask me. Avoid!

Eric and Bri were great! Explained every move needed with my car. Car is running better than ever…read moresince taking it to Antonelli's.

Stranded in a parking lot with a NEW battery--replaced 15 mins prior and car (Ruby) still won't…read morestart. Grease Monkey N. Ave recommended by passerby who use to work there. ("New battery? Probably alternator, talk to Shawn." ) I call them (tG 4 cell phones!) to learn GM closes in 19 minutes. Shawn gets details, 4 minutes later pulls up and jumps my car (WTF is w/ this new battery?) and I follow him to the garage not even 4 blocks away. 3 mins later Ruby is pulled into the bay and the work begins. While Shawn is investigating the cause of the problem, another GM tech is checking and refilling my tires. Indications are not the alternator, not the battery cable, not the battery; could be the starter but not likely. Checking out the starter is a process for another day. Meanwhile he cleans the negative terminal clamp and battery cable showing corrosion. Ruby restarts consistently 7 times in a row. Pull her out of the bay. Convo with Shawn--"If it ain't broke, don't fix it. Call me tomorrow if your car won't start--here's my card." "Whadda I owe ya?" "No charge." It's close to 5:30pm--45 minutes of fruitless work, 30 minutes after closing time and no charge? I appreciate that Shawn didn't insist on needlessly "repairing" something, or keeping Ruby overnight, just to justify the time spent (after-hours) on examination that yielded no results, and make some coinage. I recommend this GM based on responsiveness, efficiency, honesty and an "above and beyond" customer service ethic. My thanks to Shawn and his crew.

They do good oil changes but every time they always try to sell me on other issues with my car and…read moreit ends up being 300+ dollars.

Honest and reliable auto service. I believe they are the…read morebest service technicians anywhere near Grand Junction. They are the only automotive business that touch all my vehicles.

I'm from out of town and passing through with my dog and full car. Honestly everyone who works here…read moreare some of the nicest and most genuine people I've ever had work on my car. They gave me an oil change and I ended up needing new tires and they recommended me to a place down the road since they don't do tires. I would never have checked my tires otherwise so I am super grateful they went above and beyond to check my car. It saved me a lot of chaos if my tires had blown out on try road trip.

Was driving through town with family when I noticed we had a bald/dangerous front tire. Not wanting…read moreto deal with changing to a spare with the manual tools in my SUV, I asked if they could do a quick swap of my spare onto the bad tire. From the owner to the guys who helped out, they were extremely friendly and took care of it right away. I asked the owner what I owed him and he said don't worry about it but feel free to drop his guys a tip. I gave them a generous one precisely because they were just being friendly and helping without wanting to eek out a buck from every transaction. Go see these guys -- I think the name of the business is right on. Good people.

From the owner: Oil and Lube Center Quick Lube Service…read moreDiesel Oil Change Full service tire rotation, mount and balancing services Battery Check / Replacement Transmission Services/Flush Transfer Case Services Front and Rear Differential Services Coolant Flushes Injector Flushes Tune Ups Brakes A/C Service Electrical Repairs Engine Replacement Transmission Replacement Suspension Repair (excluding Alignments) Interior Trim Repair Shocks / Struts Power Steering Service Brake Flushes Alternators Belts & Hoses Radiators Starters Scheduled Maintenance

My driver door lock wouldn't lock, my alarm kept going off. I wanted to get this fixed before the…read morebusy holiday weekend. They made time for me, got my door fixed, and all for a very fair and reasonable price. I love that we have local family owned shops that truly take great care of their customers. I would highly recommend this shop, it's now my go to for anything that comes up with our vehicles.

I have used Family Auto Care and Transmission several times, and they have always given me a great…read moreprice. very fast and efficient. I couldn't ask for a better car service.