Big shout out to Glen and the crew at Baker's Transmission in Grand Junction for a job WELL done…read more They took on my 48RE that had been built in Utah that was a total failure with only 3388 miles on it. They got me fixed up in record time at a very fair price. Their build is the transmission that I wish I had gotten in the first place. I am well pleased with the job, and I highly recommend them. They will definitely get my work from now on. I give them a solid 5 stars. D.P. Green River, UT.

My wife and I were returning home and about 70 miles out of town when the automatic transmission on…read moreour 2004 Jeep Grand Cherokee wouldn't shift properly as our speed increased, and then the vehicle began lurching. So we got off the highway and called for towing service. In the meantime I called Baker's Transmission and confirmed that they would be able to look at the vehicle and at least diagnose the problem in the next day or two... to which they said yes. After a long wait for towing and ride back to Grand Junction, the service writer again confirmed they'd get to the vehicle in a day or two. Although she seemed a little put out when I asked if she could tell the towing driver herself where to unload the vehicle. And no way they could provide a ride for us home. So a few days go by and no response; we stop there in person and get the same story... a day or two more. After a full week has gone by, I'm starting to get a little impatient, but was never mean or verbally aggressive in any way. I just wanted answers for why it was taking so long, or if they could suggest a range of possibilities for the problem. By then we're new car shopping as transmissions can be really expensive. The answer was always something that said nothing: "We're waiting on driveshaft parts prices... we'll call you when we can tell you something." What's a driveshaft? "We'll call later with that information." Can I speak with the owner? "No, he's not available. We'll call you later." At that point, the frustration level on the part of both the service employee and customer is at a boiling point. Okay, I get it. I've been in business for myself for over 40 years. In sales, I could always recognize interference from gatekeepers when I was not gonna get to speak to the owner. No way. No how. Nobody gets to see the Great Wizard of Oz. Proverbial door in face... and get out of my hair. And that was this person at Baker's. I also understand there are things that happen outside the control of the business owner that make the customer unhappy. But it's the responsibility of the business owner to explain the situation and initiate communication. Not ignore it and wait until the customer is ready to explode, or leave it in the hands of an employee who could not possibly care less. The absolute worst part of this mess (and motivation for this review) was that the service writer person was blaming me for wasting so much of her time (5-10 minutes asking apparently stupid questions) preventing her from doing her work. I consider myself a patient person... but I draw the line when the business screws up and then plays the victim role, blaming me for their problems. To lay this review to rest, the mechanic called on the phone after I left a few minutes later, stating that he was unable to replicate the symptoms. He was courteous enough explaining how there could be intermittent issues with a sensor, wiring, or something of that nature (information I would loved to have had a week before). But the vehicle seemed drivable. That's all I needed to hear in order to get back over there and retrieve my Jeep before I was tempted to strangle someone (that's a joke... I'm not a violent person). But if you've ever felt like an auto repair business was giving you the run-around... this was the queen of all such encounters. Oh... and they charged me $100 for that little bit of terrible service. And the transmission symptoms are still there.

Had some work done on my q60. Staff is super knowledgeable and polite. All around super…read moreprofessional while being personable. Quality work at an unbeatable price. This is definitely my go to shop from now on.

This rating is based on my first time experience with Heathen Customs. I used Yelp to find an…read moreavailable mechanic to replace a door hinge and Heathen answered via Yelp. They set me up with an appointment after getting info on my truck and what I wanted repaired. I dealt with Hailey and she was great with her promptness of returning texts and providing me with an estimate. I met Logan the day I dropped the truck off and he showed me around the shop and some of his current projects. The work on the truck was completed before the end of the work day and the issue was resolved. I recommend that others give Heathen an try. Thank you Heathen Auto

The team at Scott's really did me a solid today and saved my tail. My car developed a suspicious…read moreand unsettling rattle as I approached town today on a Friday afternoon and most shops were closed for the weekend. The skid plate had come loose and was flopping around. I talked to Nick, who totally got the situation--I needed either parts and a repair or I needed a quickfix but I'd need my car to be ready to drive back to Denver tomorrow. I was already thinking through how I'd bail on my plans, but it was Nick to the rescue when he squeezed in my car's repair and I was back on schedule before dinner time. Thank you thank you thank you!

Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off…read moreeasy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.

Took my 2007 Ford Ranger to Shrums referred by Polar Bear automotive. Tech put a scanner on it and…read moresaid it lit up like a Xmas tree. Decided to leave it with them. A long time went by, so I called and was told it was in the bay. More time went by, "a mechanic is looking at it. Finally, I got the call. Price of a rebuilt transmission, $2,300. Got it home, next day it wouldn't go backwards or forward. Had it towed at my expense (warranty doesn't cover towing). Again, the long wait. It worked okay for awhile, now it doesn't want to accelerate right away. DO NOT TRUST SHRUM'S.

My truck was losing power and kind of stuttering going up hills. Took it to a mechanic who told me…read morethat it needed the transmission flushed Did that, but it didn't fix it. He then told me I needed a completely new transmission. I went to Shrum's for a second opinion. The Mechanic there plugged in the computer and we took it for a ride. It turned out one of the spark plug leads had failed. That was it. I had Shrum's replaced the lead and spark plugs and that completely fixed it. I've taken my truck back to Shrum's for other issues and I've always been impressed by their service and their fairness in pricing.

I was looking online at a car for sale at a local GJ dealership. After a call to an another shop,…read morethey referred me to Hunter @ Antonellli's for a long distance pre-purchase inspection. I had an outstanding experience! Communication was clear, Hunter was flexible, and prompt, in getting the car in and inspected for me! He was always kind and also quite thorough. I felt confident about the condition of the car (especially since they specialize in keeping high mileage cars, like I drive, going and going well!) and my $165 was well spent! Thanks, Hunter, and Antonelli's!!!

I brought a Subaru Impreza to this shop in June 2026 to diagnose the cause of recurring oil drips…read morecoming from the engine/transmission area. The Antonelli's mechanic who inspected the car concluded that these drips were coming from a bad oil plug gasket, and coolant leaking from a "melted radiator" that would cost roughly $3,000 to replace. I authorized the mechanic to change the oil plug gasket and do an accompanying oil change (which they mishandled by overfilling the oil level), and then took the car to the local Subaru dealership. The Subaru dealership mechanic quickly traced the oil leaks to bad gaskets on the transmission check plug which cost $100 to fix. The radiator was perfectly fine. The dealership mechanic was at a loss as to how someone could have recommended replacing it. And the best part - oil was still seeping around the oil drain plug. The root cause of which was an aftermarket oil plug that some shop had installed years ago. It's a minor inconvenience I can live with until my next oil change. My advice - if you own a Subaru, avoid this shop at all costs. You'll be money ahead taking it to the local Subaru dealership instead.

Had an issue with our truck and stopped here to have it checked. The service people listened to us…read moredescribe the problem and were quick to check the truck and provide answers for our issue. They were very polite and we were happy we could talk with them to come up with a solution for us to get home (2000 miles away!).

They do good oil changes but every time they always try to sell me on other issues with my car and…read moreit ends up being 300+ dollars.

Took my van in for ten year servicing. Gave them a specific list of what I needed done. Got the…read morebill and found that $132 was added for an inspection and $40 something for a cabin air filter, two items not on the list. Approached Travis about it and he agreed to reimburse me for those items. Thought all was good between us so took my car to him to fix the A/C and check the front end components. The car sat there for four weeks and they didn't fix the A/C or anything else. I am now wondering if the system flushes I paid for on the van were actually done. I guess I'll never know. Will not go back to Car Tech or recommend them to anyone else.

Honest and reliable auto service. I believe they are the…read morebest service technicians anywhere near Grand Junction. They are the only automotive business that touch all my vehicles.

Was driving through town with family when I noticed we had a bald/dangerous front tire. Not wanting…read moreto deal with changing to a spare with the manual tools in my SUV, I asked if they could do a quick swap of my spare onto the bad tire. From the owner to the guys who helped out, they were extremely friendly and took care of it right away. I asked the owner what I owed him and he said don't worry about it but feel free to drop his guys a tip. I gave them a generous one precisely because they were just being friendly and helping without wanting to eek out a buck from every transaction. Go see these guys -- I think the name of the business is right on. Good people.

From the owner: Oil and Lube Center Quick Lube Service…read moreDiesel Oil Change Full service tire rotation, mount and balancing services Battery Check / Replacement Transmission Services/Flush Transfer Case Services Front and Rear Differential Services Coolant Flushes Injector Flushes Tune Ups Brakes A/C Service Electrical Repairs Engine Replacement Transmission Replacement Suspension Repair (excluding Alignments) Interior Trim Repair Shocks / Struts Power Steering Service Brake Flushes Alternators Belts & Hoses Radiators Starters Scheduled Maintenance

My driver door lock wouldn't lock, my alarm kept going off. I wanted to get this fixed before the…read morebusy holiday weekend. They made time for me, got my door fixed, and all for a very fair and reasonable price. I love that we have local family owned shops that truly take great care of their customers. I would highly recommend this shop, it's now my go to for anything that comes up with our vehicles.

I have used Family Auto Care and Transmission several times, and they have always given me a great…read moreprice. very fast and efficient. I couldn't ask for a better car service.