Had a nail in my tire Had a budget for two tires but really…read moreshould be getting four as they were all bad!Wes at this location worked it out so I could get four good tires within my budget! They are all super friendly, super efficient, super knowledgeable and offer great products for a great price ! Thanks guys! Homemade cookies coming your way :)

I've used discount tire everywhere I go. I'm never disappointed in. This was no exception. Was…read moredriving late at night (heading from Colorado to California to see my son graduate college ) when I hit a rock and caused a flat. I got towed to discount tire and slept the night, waiting for them to open as I was on a long road trip. Corey, the manager came out way before they opened as he saw my car and started asking me what happened. From there he took care of everything. Even getting the tiring needed from a different location. They got me changed out and back on the road again! The entire team was super professional and really nice. And because of them I should be able to make it to the graduation in time thank you to the entire team!!

I am a contractor and I use to work on all my vehicles. I don't have the time anymore but I do…read moreunderstand vehicles and their operations. I've been through 9 mechanics in the Grand Valley. None have come through and done the thorough inspection I have asked for. At Scotty's I didn't ask for a full inspection but they did one free of charge anyways. These guys are the best in town so far. Literally nobody else showed near as much professionalism or kindness as they have. a big Thank you from Solveson Builders

Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off…read moreeasy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.

Came in to BigO to get my AC recharged for a part that just was replaced. I came in with…read moreabsolutely NO engine light on left with an engine light on and then they tried to upsell us some crazy things absolutely unacceptable they're just here to rip people off. !!!!!! Sorry sweetheart not gonna work here. My husband was a master mechanic before we moved to GJ BE AWARE OF THIS LOCATION !!!!

After spending $1540 on a new set of tires in Richfield, UT we were losing air fast in one of them…read moreabout 100 miles out. We ended up changing it out for the spare to limp us along to Grand Junction. The manager at the Big O tire on Grand Junction was great! The valve stem didn't get replaced when the new tires were put on in Richfield. They got us in and out right away and now we can head to Lakewood with confidence in our new tires. No charge.

I bought a full new set of tires at Heuton for my car. Everyone was very nice when I came in, and…read morethey worked fast, all the mechanics I spoke to were friendly. We drove our car home, and didn't drive it for 2 days, well, we get in our car, drive a mile, and realized our tire was flat. Keep in mind that we only live 1.3 miles away from Heuton, so we only drove back 1.3 miles after getting all the tires replaced. Surprised that we had a flat after just getting all brand new, we changed our tire to the spare and my boyfriend drove the 1.3 miles to Heuton and had them check the bad tire. The mechanic (I don't know his name) checked all over the tire and told us that there was no hole, and the tire was leaking at the rim, that this happens sometimes (someone else was literally there with the same issue) and that it was a faulty tire. So my boyfriend talked to the sales guy (Mike Johnson) and he ordered a new tire for us but a different brand, which would take until the next week to arrive. My boyfriend went back, got the new tire, and was charged for it, much to his surprise, since we had been told that the tire had been faulty. This time, Mike told my boyfriend that there was a nail hole in the tire, so I called to check on this. I asked Mike on the phone why we had been charged, and he said that the tire damage was our fault. When I told him we had been told otherwise by his mechanic who was very kind, he called the mechanic a liar. He also told me I was getting a deal with free labor. He then told me "It is your f**king fault and I can't check the road to your house to make sure it is clear" he kept using the F word, so I got upset and told him "I feel really f**king uncomfortable with how this is being dealt with, and you are being really rude to me", then I hung up. Mike immediately called me back, when I answered and I heard it was him, I said, "Did you call back to cuss at me some more?" I told him he was rude and he then told me, "Get some f**king manners, stop cutting me off, you need f**king manners, you are never allowed to come back here". He also told me not to call him a liar when he called back, but I was telling him that he said their mechanic lied to me, then he called me a liar. I would have even been fine with being charged for the new tire, I was just trying to understand why, when we were told there was no puncture. The mechanic checked the tire very thoroughly for about 10 minutes when we brought it in (and only found a bead leak), and the fact that there was literally another car getting a similar problem checked, makes me feel very deceived. The fact that Mike called me back to swear at me more is very strange. Like I said, I was already recommending this shop to all my friends, you better bet after this experience, I will be telling everyone to avoid this shop (or at least Mike Johnson). I don't know if Mike is the owner, but if there is a way to contact the owner (not Mike) then I would happily talk to someone else about this situation.

This place is not Honorable. We purchased Brand New tires from this place to be able to take my…read morelittle girl who has a kidney Disease to and from the childrens Hospital, with that being said my Mother in law and Husband had a blow out out of no where there was nothing in the tire nothing to cause it to blow, it was a faulty tire when the tire was brought back to Heuton Tire Company Inc the GM got angry with her after bringing to his attention about the warrenty but they decided not to honor the warrenty we had on our tires we bought from them and he yelled at my Mother in law to get off the property unprofessional so unprofessional this is extremely disheartening considering we are already going through alot in our family and this person who apparently owns this business gets irate, angry and also extremely threatening when asked about the warranty he did not honor we have read other reviews that also state this General Manger is unhinged and very irate unprofessional. We will not be returning and I hope no one else will put there money into this business as they Will not honor there agreements on new tires especially when this is a defect on there end.

Eli responded immediately had an opening and fixed my brake problem the same morning. Did a great…read morejob at a reasonable price and I'm very happy. I would highly recommend Eli to fix your vehicle problems.

From the owner: Your go-to for mobile auto, truck and equipment repairs in Grand Junction, Colorado. We come to…read moreyou! From cars and trucks to farm equipment, we've got your repairs covered on the western slope.

Service was good, people were friendly, took my own oil, not to be cheap they just don't stock the…read moreoil I use. Most places would give you a discount for using your own oil and filter, I heard the employee running my the register about it and the manager laughed about it and actually changed me double for bringing my own oil. I won't go back and if I owned the place I would fire that manager for treating his customers that way

When I went there the employees were very disrespectful and unprofessional. They were yelling and…read morecussing in the shop. All of the customers could hear it. They tracked oil inside of my car and had no respect for anything. I will not be back or recommend this place to anyone. Absolutely had a horrible experience

Mario answered my frantic call at 2am dealing with a tire that completely flew off its rim while on…read morethe highway. From then on out, he handled EVERYTHING for us. He went to the tire store in the morning to grab us a new one, and waited an hour in the store for it to be prepped. After, he went to the car where we parked it, put it on the rim, and sent us a photo via text when it was done. Beyond that, he asked us to pay based on "whatever we think he's worth." What an amazing guy, looking to provide for his family with an independently ran business. He is now our go-to guy for anything car related, and we will continue spreading the word that he is a reliable, efficient guy with all things involving cars. He has consistently called and texted me after the replacement just ensuring things are going okay. Don't bother going anywhere else with car issues, they will jip you of your money, and treat you like a customer, not a person. GO TO "A FAMILY ROADSIDE SERVICES" AT ALL COSTS!!!

From the owner: A Family Roadside Services, a trusted name in Denver County, CO, brings over 20 years of expertise…read moreto your roadside assistance needs. As a family-owned and operated business, we prioritize reliability, efficiency, and customer satisfaction. Fully licensed and insured, we offer a comprehensive range of services including Tire Changes, Lockouts, Fuel Deliveries, Jump Starts, and Battery Replacements. Whether you're stranded on the highway or facing unexpected car troubles, count on us for prompt, professional assistance. Our dedication to excellence ensures peace of mind on every journey. Choose A Family Roadside Services for dependable solutions that get you back on the road with ease.

Stranded in a parking lot with a NEW battery--replaced 15 mins prior and car (Ruby) still won't…read morestart. Grease Monkey N. Ave recommended by passerby who use to work there. ("New battery? Probably alternator, talk to Shawn." ) I call them (tG 4 cell phones!) to learn GM closes in 19 minutes. Shawn gets details, 4 minutes later pulls up and jumps my car (WTF is w/ this new battery?) and I follow him to the garage not even 4 blocks away. 3 mins later Ruby is pulled into the bay and the work begins. While Shawn is investigating the cause of the problem, another GM tech is checking and refilling my tires. Indications are not the alternator, not the battery cable, not the battery; could be the starter but not likely. Checking out the starter is a process for another day. Meanwhile he cleans the negative terminal clamp and battery cable showing corrosion. Ruby restarts consistently 7 times in a row. Pull her out of the bay. Convo with Shawn--"If it ain't broke, don't fix it. Call me tomorrow if your car won't start--here's my card." "Whadda I owe ya?" "No charge." It's close to 5:30pm--45 minutes of fruitless work, 30 minutes after closing time and no charge? I appreciate that Shawn didn't insist on needlessly "repairing" something, or keeping Ruby overnight, just to justify the time spent (after-hours) on examination that yielded no results, and make some coinage. I recommend this GM based on responsiveness, efficiency, honesty and an "above and beyond" customer service ethic. My thanks to Shawn and his crew.

They do good oil changes but every time they always try to sell me on other issues with my car and…read moreit ends up being 300+ dollars.

I don't live in the area. I carefully drove my car across the street with a flat, FLAT tire. I…read morehad a $8 valve stem replaced, and spent LESS than 30 minutes on-site. I was charged $100 for labor?! This kid makes $200 an hour?? IS HE THE CEO?? Capable, fast service....but exploitive prices!!

AC went out! went here! They charged me 100.00 more than they said they would! Some xcuse about…read moreorings! Looked them up they were 10. bucks! Other thabn that ac is working! Seems a little weak but at least it works!