A very busy place but we dropped off our car to be checked out, they gave us a timely call back…read morewith what they found to be the problem. Because of the age and mileage, we decided to forgo the repair. They were very thorough and it was a fair price of $107. We would definitely recommend them as a good place to get an evaluation and we would get our car repaired there.

We have been using Muellers for our business and for personal vehicles for 30 years. There is…read morenobody more fair and honest in the business. Fixing the problems is the easy part. Great company. Mark Richards

If you are looking for a mechanic in Grand Junction, Fruita or Palisade area, look no further than…read moreGood Neighbor. They are good, honest, transparent and affordable - truly a small business worthy of your support and the mechanic you deserve to take care of your car. We found ourselves stranded in Grand Junction about 200 miles from home on a Saturday afternoon and almost had lost all faith in humanity after calling every single mechanic/tire shop in town trying to get help before every one closed for the weekend. All the big name corporate shops (Big O, Firestone, etc) were backed up or claimed they could not do diagnostics on our vehicle on a weekend despite providing outrageous quotes and having us stop by" just to see" before ultimately turning us away. Finally after stopping by 3 different shops and 18 phone calls around town, we found Good Neighbor Mechanics and they came through for us. This husband and wife duo are 100% good people. They are kind, honest, transparent and knowledgeable. We were told by multiple mechanics that labor would take 2-3 hours minimum and that we would have to fix more parts than we really needed to in order to get back on the road. Mike was able to fix our issue in a grocery store parking lot in 80 degree weather in under 45 minutes with out all the resources of a big corporate operation. With in minutes he was able to diagnose the issue and his wife Frankie drove across the parking lot to the parts store to get the parts they needed, which they didn't even up charge us for. Mike was very educational with me about what he was seeing under the hood and even made recommendations on things he thought I should address once we made it home. Frankie even followed up with us a few days later to make sure we made it home safely and that there weren't any new issues. Hands down this was the best experience with any autoshop or mechanic I've ever had.

Great service, friendly people. I'm traveling and don't have allot of time to spend waiting for my…read morerepairs. Early appointment time and back on the road in two hours. Thanks Mike and Frankie

The team at Scott's really did me a solid today and saved my tail. My car developed a suspicious…read moreand unsettling rattle as I approached town today on a Friday afternoon and most shops were closed for the weekend. The skid plate had come loose and was flopping around. I talked to Nick, who totally got the situation--I needed either parts and a repair or I needed a quickfix but I'd need my car to be ready to drive back to Denver tomorrow. I was already thinking through how I'd bail on my plans, but it was Nick to the rescue when he squeezed in my car's repair and I was back on schedule before dinner time. Thank you thank you thank you!

Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off…read moreeasy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.

Took my 2007 Ford Ranger to Shrums referred by Polar Bear automotive. Tech put a scanner on it and…read moresaid it lit up like a Xmas tree. Decided to leave it with them. A long time went by, so I called and was told it was in the bay. More time went by, "a mechanic is looking at it. Finally, I got the call. Price of a rebuilt transmission, $2,300. Got it home, next day it wouldn't go backwards or forward. Had it towed at my expense (warranty doesn't cover towing). Again, the long wait. It worked okay for awhile, now it doesn't want to accelerate right away. DO NOT TRUST SHRUM'S.

My truck was losing power and kind of stuttering going up hills. Took it to a mechanic who told me…read morethat it needed the transmission flushed Did that, but it didn't fix it. He then told me I needed a completely new transmission. I went to Shrum's for a second opinion. The Mechanic there plugged in the computer and we took it for a ride. It turned out one of the spark plug leads had failed. That was it. I had Shrum's replaced the lead and spark plugs and that completely fixed it. I've taken my truck back to Shrum's for other issues and I've always been impressed by their service and their fairness in pricing.

These two gentlemen taught a very big game and do not deliver. I gave him a budget of $5,000 just…read moreto get the motor running in a car. Not driving but just running. They said that that wasn't enough on top of waiting two and a half months to tell me that. Too preoccupied with other vehicles that showed up pushing mine back consistently. Then wouldn't communicate anything in between unless I decided to pop by and check in on them. Same excuse every time we're getting to it tomorrow or next week. Lie to me numerous times about giving me a phone call. Do not trust these guys they broke someone's Toyota and blamed it on a previous shop.

I was visiting from out of state and my car started to make strange sounds I happen to stop in to…read morerumble. I was worried since I was a female they might try and take advantage but I was so wrong. The guys working in the shop were so nice and helpful when they started explaining to me what was going on and I did not fully understand they explained it to me in away I could comprehend lol. I wish I lived in the area and not hundreds of miles away so they could be my go to shop. Great price great service and the shop was actually super cool and clean. Thank you so much for making my bad situation not so stressful and that you for the snacks while I waited.

I took my wife's '04 GMC to Mercer for a routine service, oil change and filters. Asked the owner…read moreTim to look it over in case anything else might need attention. The pickup is in excellent condition, but with over 200k on the odometer, it's good to check. I trust these guys. Knew they'd be treating us honest. They did find a leak in the front end, one that would have eventually been very costly. Tim called and explained the situation and I gave him permission to repair the problem they found. They were timely and professional, reasonable and honest. I give Mercer Auto 6 out of 5 stars. Highly recommend!

Dave is very helpful and his guys are great! Knowledgeable…read moreand trustworthy. Highly recommend!

I am grateful for the kind treatment I received at Simpson Brothers while in for routine…read moremaintenance. The receptionist was pleasant and professional. The technician had me in and out in short order. (I arrived late because I got lost, I'm new to GJ; but he took me in in spite of the time loss. I so appreciate him.) The waiting area is calm and nicely appointed. There was plenty of good reading material. They will be my auto-care specialists form now on.

They were able to do what I needed done in a very short time, and the final bill came in under the…read moreoriginal estimate. Very through. Professional and kind.

We had a Service B and transmission fluid replacement done on our Tiffin Wayfarer with them. They…read moregot us in quickly and took care of us in a day. Great to find a shop in town that can work on these kinds of vehicles. Price was very fair too -- slightly less than we've paid at the MB dealer.

Sean, Jaime & the staff do great work! After driving to Mercedes in Denver, it's great to find a…read moretrustworthy garage for the car of a 70 years young man on social security. Good job.