This rating is based on my first time experience with Heathen Customs. I used Yelp to find an…read moreavailable mechanic to replace a door hinge and Heathen answered via Yelp. They set me up with an appointment after getting info on my truck and what I wanted repaired. I dealt with Hailey and she was great with her promptness of returning texts and providing me with an estimate. I met Logan the day I dropped the truck off and he showed me around the shop and some of his current projects. The work on the truck was completed before the end of the work day and the issue was resolved. I recommend that others give Heathen an try. Thank you Heathen Auto

Amazing local shop! Super nice and friendly and fast too. Great communication throughout the…read moreprocess! Even took time to talk with my son about motorcycles and cars! Highly recommended!

They told me my 7.3 Powerstroke was "addicted to starting fluid" - They drilled a hole through the…read morefirewall, ran a hose to the air intake that was connected to a can of starting fluid on the seat of the truck. And then charged me a sh*t load of money. My truck never made it home, so I parked her on the side of the road. When I had my truck hauled on a rolloff tow truck ($$$) to a real diesel mechanic in Montrose, the look on his face, priceless.

these people are VERY DISHONEST! Took my vehicle to get an estimate for legal purposes. They…read morecontacted the defendant, supplied him with pictures and offered to witness for him. It was my first visit to the shop. If I were you I'd steer clear of these people. They are not what they show to the public! watch your back.

I am a contractor and I use to work on all my vehicles. I don't have the time anymore but I do…read moreunderstand vehicles and their operations. I've been through 9 mechanics in the Grand Valley. None have come through and done the thorough inspection I have asked for. At Scotty's I didn't ask for a full inspection but they did one free of charge anyways. These guys are the best in town so far. Literally nobody else showed near as much professionalism or kindness as they have. a big Thank you from Solveson Builders

Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off…read moreeasy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.

They were able to do what I needed done in a very short time, and the final bill came in under the…read moreoriginal estimate. Very through. Professional and kind.

We were traveling to Grand Junction from the Denver area and our vehicle was showing signs that it…read moremight need some brake work. My daughter recommended that I call Simpson Brothers. I did that and they were able to get our vehicle in the next day. I appreciated their friendly staff as well as their knowledge and ability to explain what work needed to be done. The whole experience was positive, professional, and efficient.

Great staff and very helpful. I needed something fixed really quick on short notice and they jumped…read moreright on it! Very polite and helpful. Don't pass this place up if you need repairs, they will get you taken care of! Jason Baker Hastings, Nebraska

Requested a quote prior to any work getting done, No quote, work was done and was charged 1,100. On…read morethe phone was told it was just a few hours, wound up being 8 to clean DPF filter. I was definitely taken aback by this. Service did not actually address the issue.

So great and helpful! Very professional and fair prices. The timeline was relatively fast and…read morecommunication easy.

I was told to bring my pickup in for a simple fix, in the morning. I called in the morning several…read moretimes, but there was no answer. So, I figured they might be too busy to answer. This was at 9:00 AM on a Friday. I drove over and nobody there. No hours listed on the door, so I waited. And waited. After an hour, somebody popped out to get coffee, so I waited and waited. He returned, "The boss will be in soon, I think. Gotta go." I waited some more and finally gave up. I can't really comment on their work, or value, but I'm going somewhere else.

The owner and the team at Pearmains are some of the most honest, hardworking, and dependable people…read moreyou'll ever meet. They take real pride in their work and go above and beyond to make sure their customers are taken care of. If you're ever needing an honest mechanic definitely check them out!

Invoice is self explanatory. Want to get robbed? Come to this shop. 600 miles and 28 hours is…read moreridiculous and unjustifiable for a tune, every other shop in the WHOLE state of colorado charges a flat rate but since i dont have a shop i've owned for 20 years to rob people out of, i must not know anything about mechanics as the owner claims. Interior of my car was left dirty, both of my seats covered in dirt/grease and the fabric in the interior is covered in some black soot, including the back seat area, 2 of the center caps for my rims are missing. Steering wheel/shifter covered in grease and carbon. Noticed a bunch of rattling noises when taking a turn or braking in the car when driving it back home. Owner wouldnt let me pay with a card claiming i would dispute it with my bank (which makes sense when youre being robbed/scammed) and said i could only pay him cash after complaining about his audi dealer pricing, claiming its "quality" work and he doesnt cut corners lol. Gave me a receipt after paying cash but wouldnt put his signature on it, he only wrote paid on the receipt and said if i had any issues to bring it back. Rather take it to denver to a shop thats ACTUALLY knows what theyre doing not pretending. Ordered parts without my approval and claimed he quoted me the job would be 6-10k which is beyond crazy when the 10 other different shops quoted me 3.6k for tuning and installing ALL of the parts. Asked a few groups/shops about my situation and they already knew the shop without mentioning the name. Not the way to do business but what do i know since i havent been scamming people for 20 years? 0 star rating instead of 1. UPDATE: Drove the vehicle home 2 hours (about 100 miles) home and got in the car the next morning and drove to glenwood which is 30 miles, and the car threw a check engine light for the pedal position sensor that i was charged 2x the price of one for. You would think after 600miles and 28 hours in the car and being told they checked the wiring, pins, harness and everything related to the pedal sensor it would be fixed.