I was looking online at a car for sale at a local GJ dealership. After a call to an another shop,…read morethey referred me to Hunter @ Antonellli's for a long distance pre-purchase inspection. I had an outstanding experience! Communication was clear, Hunter was flexible, and prompt, in getting the car in and inspected for me! He was always kind and also quite thorough. I felt confident about the condition of the car (especially since they specialize in keeping high mileage cars, like I drive, going and going well!) and my $165 was well spent! Thanks, Hunter, and Antonelli's!!!

I brought a Subaru Impreza to this shop in June 2026 to diagnose the cause of recurring oil drips…read morecoming from the engine/transmission area. The Antonelli's mechanic who inspected the car concluded that these drips were coming from a bad oil plug gasket, and coolant leaking from a "melted radiator" that would cost roughly $3,000 to replace. I authorized the mechanic to change the oil plug gasket and do an accompanying oil change (which they mishandled by overfilling the oil level), and then took the car to the local Subaru dealership. The Subaru dealership mechanic quickly traced the oil leaks to bad gaskets on the transmission check plug which cost $100 to fix. The radiator was perfectly fine. The dealership mechanic was at a loss as to how someone could have recommended replacing it. And the best part - oil was still seeping around the oil drain plug. The root cause of which was an aftermarket oil plug that some shop had installed years ago. It's a minor inconvenience I can live with until my next oil change. My advice - if you own a Subaru, avoid this shop at all costs. You'll be money ahead taking it to the local Subaru dealership instead.

If you are looking for a mechanic in Grand Junction, Fruita or Palisade area, look no further than…read moreGood Neighbor. They are good, honest, transparent and affordable - truly a small business worthy of your support and the mechanic you deserve to take care of your car. We found ourselves stranded in Grand Junction about 200 miles from home on a Saturday afternoon and almost had lost all faith in humanity after calling every single mechanic/tire shop in town trying to get help before every one closed for the weekend. All the big name corporate shops (Big O, Firestone, etc) were backed up or claimed they could not do diagnostics on our vehicle on a weekend despite providing outrageous quotes and having us stop by" just to see" before ultimately turning us away. Finally after stopping by 3 different shops and 18 phone calls around town, we found Good Neighbor Mechanics and they came through for us. This husband and wife duo are 100% good people. They are kind, honest, transparent and knowledgeable. We were told by multiple mechanics that labor would take 2-3 hours minimum and that we would have to fix more parts than we really needed to in order to get back on the road. Mike was able to fix our issue in a grocery store parking lot in 80 degree weather in under 45 minutes with out all the resources of a big corporate operation. With in minutes he was able to diagnose the issue and his wife Frankie drove across the parking lot to the parts store to get the parts they needed, which they didn't even up charge us for. Mike was very educational with me about what he was seeing under the hood and even made recommendations on things he thought I should address once we made it home. Frankie even followed up with us a few days later to make sure we made it home safely and that there weren't any new issues. Hands down this was the best experience with any autoshop or mechanic I've ever had.

Great service, friendly people. I'm traveling and don't have allot of time to spend waiting for my…read morerepairs. Early appointment time and back on the road in two hours. Thanks Mike and Frankie

The team at Scott's really did me a solid today and saved my tail. My car developed a suspicious…read moreand unsettling rattle as I approached town today on a Friday afternoon and most shops were closed for the weekend. The skid plate had come loose and was flopping around. I talked to Nick, who totally got the situation--I needed either parts and a repair or I needed a quickfix but I'd need my car to be ready to drive back to Denver tomorrow. I was already thinking through how I'd bail on my plans, but it was Nick to the rescue when he squeezed in my car's repair and I was back on schedule before dinner time. Thank you thank you thank you!

Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off…read moreeasy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.

I took my wife's '04 GMC to Mercer for a routine service, oil change and filters. Asked the owner…read moreTim to look it over in case anything else might need attention. The pickup is in excellent condition, but with over 200k on the odometer, it's good to check. I trust these guys. Knew they'd be treating us honest. They did find a leak in the front end, one that would have eventually been very costly. Tim called and explained the situation and I gave him permission to repair the problem they found. They were timely and professional, reasonable and honest. I give Mercer Auto 6 out of 5 stars. Highly recommend!

Dave is very helpful and his guys are great! Knowledgeable…read moreand trustworthy. Highly recommend!

I bought my first VW here at the Grand Junction VW. First, I love my car. It's beautiful,…read morewell-running, and drives like a champ. The VW dealership here is clean, which in this COVID 19 day and age is important. They take excellent care to make sure one feels safe here. I had my 20,000 service today and the staff was efficient, kind, and did an excellent job to make sure my car ran smooth and safe...important since I transport my family around. I recommend GJ VW for sire

People STAY AWAY. They tried to sell me a vehicle that the brakes were at 3MM thickness ALL the way…read morearound, and it needed rotors. Having been in the business a long time, dealers I worked at in 2 different states would NEVER sell a car with under 4MM. 2-3MM is UNSAFE and causes LONGER stopping distance. But they do not care here. I only found out after asking for the Used car Inspection report on the car. ALWAYS ask for that if a dealer refuses go somewhere else they are hiding something. I am still considering reporting this dealer for this, lord knows they are surely NOT able to be trusted if they would let a vehicle leave with unsafe brakes. SEE BELOW UNDER ITEMS REQUIRING IMMEDIATE ATTENTION !!!!! Brake Pad Thickness Levels New (8 mm to 12 mm): Full performance and maximum stopping power. Worn (4 mm to 6 mm): Mid-life; plan to change them soon. Critical Unsafe (2 mm to 3 mm): Dangerous zone; stopping distance increases and risk of damaging the metal rotor grows. Fw: RO# 224562 | 11 NISSAN XTERRA (BC502657) FromBayer, Michael Michael.Bayer@sonicautomotive.com Date Tue 2026-09-15 11:57 AM To Brown, Travis Travis.Brown@sonicautomotive.com From: Grand Junction Volkswagen email@dealerlogix.com Sent: Friday, July 17, 2026 2:33 PM To: Bayer, Michael Michael.Bayer@sonicautomotive.com Cc: Maestas, Brayden A. Brayden.Maestas@sonicautomotive.com Subject: RO# 224562 | 11 NISSAN XTERRA (BC502657) Multi-point Inspection Report Dear Valued Client, First we would like to thank you for having your vehicle serviced at Grand Junction Volkswagen. Below you will find the final results of your service which includes information regarding the current health of your vehicle. You will notice healthy items are highlighted in Green, while items suggested for immediate attention or requiring attention soon are indicated in Red or Yellow. Please keep this report with your records for future reference when scheduling your next service. Thank you for your business and loyalty, Brayden Maestas VEHICLE INSPECTION CHECKLIST R/O NUMBER: 224562 VIN: 5N1AN0NW8BC502657 MILEAGE: 134790 SERVICE ADVISOR: Brayden Maestas RO/TAG #: 224562 C CAR INSPECTION PER SONIC PLAYBOOK PHANTOM FOOT PRINT USED CAR KIT USED CAR RECONDITIONING PACKAGE INTERIOR EXTERIOR DETAIL ITEMS REQUIRING IMMEDIATE ATTENTION DECLINED FRONT BRAKES LEFT PAD: 3 LEFT ROTOR: PADS AND ROTORS * REPLACE DECLINED REAR BRAKES LEFT PAD: 3 LEFT ROTOR: PADS AND ROTORS * REPLACE DECLINED CHECK POWER STEERING FLUID STEERING RACK LEAK LF AND ALIGN * REPLACE ITEMS REQUIRING ATTENTION SOON DECLINED CHECK LIGHTS AND HORN TPMS ON * REPLACE SENSORS Grand Junction Volkswagen 653 Market Street Grand Junction, CO 81505 (970) 255-6677 Service Hours Monday - Friday: 7:30am - 5:30pm Saturday: 8:00am - 5:00pm Sunday: Closed https://www.grandjunctionvolkswagen.com RIGHT PAD: 3 RIGHT ROTOR: RIGHT PAD: 3 RIGHT ROTOR: LOOKS LIKE THEY WERE PREPARED TO SELL A VEHICLE WITH UNSAFE BRAKES !!!!!! I HAVE THE DOCUMENT SAVED AS A PDF FILE I COULD NOT POST THAT HERE

A very busy place but we dropped off our car to be checked out, they gave us a timely call back…read morewith what they found to be the problem. Because of the age and mileage, we decided to forgo the repair. They were very thorough and it was a fair price of $107. We would definitely recommend them as a good place to get an evaluation and we would get our car repaired there.

We have been using Muellers for our business and for personal vehicles for 30 years. There is…read morenobody more fair and honest in the business. Fixing the problems is the easy part. Great company. Mark Richards

Took my 2007 Ford Ranger to Shrums referred by Polar Bear automotive. Tech put a scanner on it and…read moresaid it lit up like a Xmas tree. Decided to leave it with them. A long time went by, so I called and was told it was in the bay. More time went by, "a mechanic is looking at it. Finally, I got the call. Price of a rebuilt transmission, $2,300. Got it home, next day it wouldn't go backwards or forward. Had it towed at my expense (warranty doesn't cover towing). Again, the long wait. It worked okay for awhile, now it doesn't want to accelerate right away. DO NOT TRUST SHRUM'S.

My truck was losing power and kind of stuttering going up hills. Took it to a mechanic who told me…read morethat it needed the transmission flushed Did that, but it didn't fix it. He then told me I needed a completely new transmission. I went to Shrum's for a second opinion. The Mechanic there plugged in the computer and we took it for a ride. It turned out one of the spark plug leads had failed. That was it. I had Shrum's replaced the lead and spark plugs and that completely fixed it. I've taken my truck back to Shrum's for other issues and I've always been impressed by their service and their fairness in pricing.

Our car was shifting hard and needed an oil change during a road trip and this grease monkey was…read moreexactly what we needed. Our technician, SMN is what printed on our receipt but that may be her initials, was amazing. They were quick, technically skilled, and courteous. They did our oil change, checked how the car ran, and advised other necessities to make the car run right. It is also really cool to have a non male mechanic! Their waiting room was really nice and had cookie dough and a toaster oven so we made cookies while we waited. They also had a dog bowl for our dog. It was great :).

Excellent customer service, highly recommended. They went over and above. The service was…read moreexceptional.