Highly recommended…read more Shawn is honest, efficient, and has great communication with you while he has your vehicle. He got my car into his shop as fast as he got my car out. Impressed! Shawn is very knowledgeable and provides excellent customer service. Will definitely return for ANY service needed! Thank you for everything,

I would HIGHLY recommend Streamline Auto! They are knowledgeable, courteous, thorough and fast!…read more After the Chevy dealership had our truck for 8 days and did $4000 of work, our truck was still not fixed! We had it towed to Streamline Auto late in the day and Shawn told us he'd check it out first thing in the morning, and he did! When we got to the shop at 8:30 he already had it diagnosed and parts ordered! We were able to pick it up the following afternoon, running like a top and at a fair price! Thank you Shawn for getting us back on the road and finally able to get back home to Idaho!

Hàd to take my car back to Star Automotive,some oldie Goldie Honda Element awd with a check engine…read morelight and idling issues.The guys were totally awesome, explained me in detail the procedure they were going to follow in order of getting the job done right.They performed the work in timely manner, excellent service, like always,car runs super, I'm totally satisfied,love this place,the repairs are highly affordable priced right,thank you very much for your professional services!

It is truly unfortunate that after 3 cars, and 19 years of great service while Star was under…read moreprevious ownership I am now writing this 1 Star review. I had triple A tow my car to Star on 10/27/25. I gave them a call in advance and let them know I would be sending it there and stated what had happened. For full context, I was exiting the free way in central point there was a small box in the middle of the road and I had not choice but to slow down and go over it. My car being an Alfa Romeo Giulia sits low and something was pulled out of the bottom of my car and it immediately lost all power steering. I was able to pull to the side at the very end of the ramp. No body damage at all, car was still drivable but no power steering. The tow truck drivers were able to drive it into the flatbed themselves. Zach from Star automotive s initial quote 10/27/25 totaled $10,054.53. See pic and note Quote 1. (This quote will dramatically change once insurance adjuster is involved) 4 quotes later, 2 subcontracted dealerships, a broken fuel module that made my car completely underivable, and no answers from Zach or Austin about what happened. The insurance claims adjuster, the service manager in Portland and the technicians all agree in writing that my car was not drivable when it was brought in and that someone clearly damaged the fuel module brought the car in with zero fuel, and then tried to cover it up ...the technician stated "it was hanging off when I saw it". Zach blamed this entire incident on a recall. Once again in writing the alfa Romeo dealership states this was not possible. I did not accuse Zach or Star right away when I was presented with all the evidence and facts...I called Zach and sent him the email from the service manager who he spoke with and checked my car in with. I simply wanted an answer, and a solution to this issue. It's Friday 4:47pm 2/27/26 my car is 246 miles away one way. The additional cost is $1113.31. I just wanted my car back. When I went down to Star after my phone call with Zach to simply discuss this in person...they said Paul is on vacation and that there was nothing they could do for me. I said I wanted to believe Zach wouldn't take advantage of me knowing how hard things were already finically ....Austin and Zach made many excuses that were not only unreasonable and impractical explanations for this incident but Austin then proceeded to yell at me and threatened to call the police on me. To the owner Paul...I know you are not aware of any of this, and from one business owner to another I am truly sorry this is what your employees are doing behind your back representing your business. I could have chosen a statefarm preferred shop, but due to my past experiences with Star, Dave specifically when he was there I chose your shop. Paul please contact me regarding this matter. I do have more documents and a video of my encounter with Zach and Austin this evening if you'd like to see to give you a full perspective. I will not upload all the documents, videos I have at the moment I will leave a thorough review in full after this claim has been closed out. I look forward to our conversation Paul and I have high hopes that you will make this disappointing situation right. Thank you Hi Paul I appreciate your quick response even with you being out of town. My car is ready to be picked up in Portland and both the shop and insurance claims department need to be notified as to what the plan is. I can not wait until March 20th. The car has been gone since October and I have to have this closed out and picked up no later than Tuesday 3/3/26. I can email you all documents, videos, emails and correspondence I have from the shop. I'm sure Zach has Alfas phone number as well. Just ask for Katherine she is the Service manager. Again, appreciate your fast response and attention to this situation.

Took my car in for new tie rods(inner and outer) and wheel bearings and an alignment. All work was…read moredone at a very fair and honest price. And I will be using this garage for all my car needs. And also will highly recommend this place to all my friends and family.

So I was in the area and needed to have a pair of shocks changed on my truck. I swung by City…read moreAutomotive service to see if there was any way they could change out my shocks for me. I knew it was a long shot that someone could squeeze me in that day but I decided to give them a shot after everyone else was all booked up. When I walked in and asked if they could change out my shocks the person behind the counter said he couldn't today, I told him I understood and started to walk out and be about my way. The guy behind the counter then decided to take a shot at me and said "Maybe next time try scheduling an appointment." I know slick talk when I hear it, so I turned around and explained that I was just in the area and needed to see if they could swap them out fast like. I wasn't even done explaining myself before the person behind the desk dodged his eyes from mine and continued to talk over/down to me while I was explaining myself. So I left and laughed it off but every time I'm in that area I can't help but remember the feeling I had when I left. Just felt unwelcome and like a bother. Not a very good first impression at all. I won't be coming back.

The best best best! Auto mechanics in town. I have been…read moregoing to them for 3 years. Multiple cars, and I'm NEVER disappointed!! Kurtis and Beorn are professional and easy to work with. I'm so grateful to them for the care of my cars!!!!

Been going to Curtis since I moved here 8 years ago on a word of mouth referral and never looked…read moreback!!! Ray Houck automotive is the BEST MECHANIC SHOP IVE EVER BEEN TOO! I'm a single mom can't waste time or money and he doesn't mess around with either!!!

Chris was persistent in making sure it was resolved before he felt satisfied with the outcome…read more He also spotted a few other issues that were obvious and needed addressing.

Well I hope people do the research before getting this person. A week ago my husband had this…read morecompany come to the house for our vehicle. He gave an estimate of $500 to fix starter. He gave him $ for parts and a week went by with daily text I will be over today several days in a row. NO SHOW. Then shut phone off no reply after saying last night I'll call you back and see if I have the part. Confused and irregular messages. I will be calling my new mechanic I found in Rogue River trustworthy and reliable. As to this guy it is 0 LOYALTY in my book.

Honest folks & Work completed as promised. My little car…read moreruns great ! I needed brakes all around. Thank you very much

I inherited a classic truck that was not regularly driven. Long story short the engine was dying…read moreand was not starting up. It was taken to a different local automotive shop. The problem remained unknown and I was ultimately referred to Bridge Street Auto. I appreciated the transparency and communication regarding the diagnostics, problems found and the cost of repairs. In the course of the work, there were some parts that could benefit being replaced, and I was consulted about any 'new' item that came up that we hadn't previously discussed. Within a week or so I had my truck back, running smoothly again, and at a cost that was honest and fair. I have been driving the truck regularly and I have Bridge Street Auto to thank!

One of the best automotive companies I have ever dealt with…read more One phone call explaining my radiator needed replacing and they were picking up my car within an hour. It was returned 3 hrs. later all repaired at a very reasonable price. They are top notch in customer service and auto repair. The service was outstanding, no need to rent a car or find my way to their shop, they met every need in outstanding time. They go above and beyond to meet your needs and smile as they are doing it. Coila DenHerder Grants Pass

Kevin and his crew have been taking care of my car and my families cars for years. He has always…read moregiven me very good service and I am comfortable with what I'm charged. I recommend very very much.

These guys are super nice. They always take the time to really look at my vehicles and tell me what…read moreneeds to be fixed with honest estimates!!!

This shop was so helpful Ted and Richie got the job done quickly and my car is back on the road and…read morebetter than ever. Prices were better than other shops in the area too! I would definently recommend this shop for transmission repair.