I've bought two Crosstrek's from this Dealership. The first…read moreone needed some touch up to the Bumper and I instantly knew the Quality of their work. A teenager ran into the side of my wife's car in May and he didn't have insurance. They fixed it like it never happpened. Would Definitely use them again. Brandon was Excellent and kept me notified with updates.

You find a better outfit for collision repair in the tri-state area. The professionals at Joseph…read moreCollision Center care deeply about your vehicle. They understand that NO ONE wants to deal with having to repair a vehicle due to an accident so they go out of their way to make the experience as painless as possible. If you need work done on your vehicle due to an accident or otherwise, reach out to this team of dedicated professionals for the best possible result.

That's a horrible body shop, extremely poor job and very rude and shady people, I will NEVER be…read moreback at this body shop again.

stay away from this place, Don Matalka the owner and Jeff McCoy his shop manager are scum liars ,…read morethey don't keep their word, they doubled the price they said first, and gave me the worst job I ever experienced, they said they fixed stuff , they never did.

Have used Florence Body and Frame recently on two occassions in last two years. One was repair fo…read moremy 2021 Lexus that had rear quarter damage. The second was on my classic Sky which was minor work. Service was very good both times. Work was top notch. Highly recommend.

They came right out and looked at the car and were honest. They were thorough with their examinationread more

Many people like their cars but I LOVE my car. Needless to say, my first accident caused me quite a…read morebit of stress. The thought of having to entrust my baby to people I didn't know was as frightening to me as the actual accident. When I brought my car to Classic Collision, everyone from the receptionist to the owner understood how I felt about my car and ensured me they would care for it with the same loving attention that I would give it. I was very impressed with the updates that I received regarding the status of my repair. All the employees at this location are extremely nice. The technician, Chuck, that worked on my car did an excellent job! I have never been so pleased with a body shop. I will recommend them to all my friends and use them in the future for all my repairs.

They are so easy to work with! I received a call every Tuesday and Thursday about how my car was…read morecoming along. The lobby area was very clean. They did a great job fixing my car after I was in an accident.

First, I did not have an appointment which they welcomed me in away. Everyone in office was a…read moredelight and initiated conversation with me, or included me in theirs. Just the atmosphere has made me a customer for life. Highly recommend!

I was quoted a price and received a call telling me that more work had to be done. Raising the…read moreqoute up to double the original quote. Suggested that i have my insurance to pay it. I was paying out of pocket.

If you live in the Florence area, do NOT use Bodies by Mikes. Due to their incompetence, they…read morecharged me $500 to have my car released to a different company. please see attached images of the calls out, plus the quotes with his forged date. After a car accident, they received my car on 8/18. I called on 8/19 to ask about getting some personal items out of the car, and getting a quote on the work. They said give us 2 days. I called again on 8/22 after not getting a quote, they acted like she had never talked to me, and that they will get me a quote by Tuesday. I expressed that I don't want to miss the quote because I know the storage fees start at that time. I called again Today, asking where the quote is. They said they didn't know I wanted a quote and assumed I didn't want to fix my car. Wtf?!? I've called over 3 times at this point, why would you ASSUME I didn't want my car fixed?? They transfer me to the owner. He says the front desk girls don't do quotes, and he never got a message from me saying I wanted a quote. It's not his fault, and I need to pay $800 in storage fees to get my car released back to me. After 10 minutes of going back and forth, he finally agrees to knock off 5 days from the storage fee. At that point, I just wanted my car as far as possible from their company, so I said to send me the bill and I will pay it. He sends me the bill 3 hours later, and he now has a tow charge added (even then they billed my insurance), AND has that he received my car on 8/13. They didn't get my car until 8/18!!!!!!!! I call him back correcting him on the date he received my car. He says he will review the cameras and call me back. An hour goes by, he emails me a new bill. Still towing added, with the corrected amount of days. I call my insurance company and ask for them to tow my car somewhere else. The new tow guy calls and says he will be there at 5:05, and he will ask Bodies by Mikes to stay there the extra five minutes to get my car. They told him absolutely not. He calls me and lets me know he will be there first thing in the morning. I say that's fine, I'll go ahead and go make payment on their fees. The office ladies were absolutely rude. Told me they weren't sorry for what happened and added an extra day of fees because they won't stay for the extra 5 minutes. I paid the fees and informed them that it will be towed in the morning, and to release it directly to him. I am beyond pissed. I would have moved my car the SAME DAY of the accident if they had been upfront with the fees, and would not have given them grace on taking so long with the quote. I figured they were a busy small business and was okay with it taking a while. I didn't think my messages weren't being given to the owner, since I was calling THEIR PHONE NUMBER. I would rather dump my beloved car into the Ohio River than ever let them touch my car again.

Terrible place, I chose this place on bad instinct from other reviews. First I'll admit my vehicle…read morehad a significant amount of damage, but with that said, they first tell me the tow charge would be $125, I agree, weeks later they email me the assessment bill which they charged $225 for the tow, and have now had my vehicle almost 3 months, I didn't want to be rude and pushy so I would give 2 weeks at a time before calling for a status report, every time for 3 months now, I was told the same thing. Finally I decided to physically stop by, to find my vehicle in a garage like storage still with no bumper, and visibly little room around my vehicle for any work of any kind. My vehicle is still there, I'm still waiting, still hearing the same words. Do yourself a favor and save yourself of this regrettable decision.

Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.

I came to Center City Collision on the recommendation of a friend and was glad I did. I was in an…read moreaccident and completely totaled the front end of my car; over $10K worth of damage. The amount of work that needed to be done was extensive and I was completely out of my element with what to do. I'm so glad I came to Center City. I don't want anyone to miss these key points I experienced so if you only read a little know this: Center City Collision has: Great Customer Service, Commitment to Quality and Safety, Excellent Communication. And here's why: Great Customer Service: I closed on a house the day my car was supposed to be ready and Chris told me not to worry and to just reach out to him when I was ready; that impressed me. The day I picked up the car, I called ahead and asked if they could check the gas tank (I seriously had just filled it up before the accident and after buying the house and paying for the car, I was a little budget conscious, lol). The receptionist (I can't remember her name but I know she's getting married so I want to give her a shout out ; )) gladly checked the gas level for me. Randy helped me get me situated in the car when I picked it up and encouraged me to contact with ANY questions or concerns. They also covered the rental car costs after my insurance coverage was up. Commitment to Quality and Safety: What impressed me the most was that they truly stood by their words that safety and quality were the most important considerations. There was a sensor that they could not reset without special equipment. They partnered with another shop, which spent $1K to update software, to be able to reset the airbag sensor. When that didn't work, they worked directly with the Subaru dealership to have the problem fixed. Excellent Communication: Due to the amount of work that needed to be done (basically had the front end of my car rebuilt), it took several weeks for the repairs to be completed. Chris contacted me consistently to give me updates and explain what was going on with the car. That sent my mind at ease. After the accident, the communication with the tow company and my insurance were not at all proactive. This was not at all the case with Center City. They made what was a pretty traumatic experience have a positive ending.