Run don't walk if you need your vehicle repaired to Airport Paint and Body-Hebron. They went above…read moreand beyond. My car looked amazing inside and out. They finished faster than originally stated and for less than I was quoted. 5 star service, 5 star quality and 5 star value. Thank you for all you do.

The staff at this location turned a nightmare situation (car damaged in back to back days from…read morebeing hit twice, insurance headaches, etc) into a smooth and great ending. The work was done superbly, the customer service was "EXCELLENT" (called us regularly to give updates on progress, dealt with insurance, etc), and had the car fixed in a short period of time for the amount of damage done. You cannot tell where there was damage done to the car which I didn't think was possible. Will use them every time I need body work done on one of my vehicles

I've bought two Crosstrek's from this Dealership. The first…read moreone needed some touch up to the Bumper and I instantly knew the Quality of their work. A teenager ran into the side of my wife's car in May and he didn't have insurance. They fixed it like it never happpened. Would Definitely use them again. Brandon was Excellent and kept me notified with updates.

Amazing. Magnificent. Timeless. Caring. Honest. FAST. Reliable. My Toyota Avalon, my first driving…read moremistake, I ran it into a wall, don't ask why or how and I had to get it repaired. My insurance company recommended them, and after getting quotes from several places,I went with them. Rick is a car guru. Ordered parts for my car, kept me in the loop the entire time, communicated with me on all updates. I picked up my car and not only was it good as new but they also washed it inside and outside. These people are phenomenal at what they do. They deserve a lot of credit and kudos and being that it's not even a toyota facility, and my car was a toyota avalon. They got all the toyota parts, and quoted me a faster turnaround time, and about 1500 dollars lower in repair quote. Oh yeah, they also are part of something called "estart" with my insurance company, which means, the claim gets taken care of by them in very little time. Go, RUN to them as they are amazing. I will be sure to AVOID walls when driving from now on. Thank you RICK and the amazing team at joseph collision center.

That's a horrible body shop, extremely poor job and very rude and shady people, I will NEVER be…read moreback at this body shop again.

stay away from this place, Don Matalka the owner and Jeff McCoy his shop manager are scum liars ,…read morethey don't keep their word, they doubled the price they said first, and gave me the worst job I ever experienced, they said they fixed stuff , they never did.

Have used Florence Body and Frame recently on two occassions in last two years. One was repair fo…read moremy 2021 Lexus that had rear quarter damage. The second was on my classic Sky which was minor work. Service was very good both times. Work was top notch. Highly recommend.

They came right out and looked at the car and were honest. They were thorough with their examinationread more

Many people like their cars but I LOVE my car. Needless to say, my first accident caused me quite a…read morebit of stress. The thought of having to entrust my baby to people I didn't know was as frightening to me as the actual accident. When I brought my car to Classic Collision, everyone from the receptionist to the owner understood how I felt about my car and ensured me they would care for it with the same loving attention that I would give it. I was very impressed with the updates that I received regarding the status of my repair. All the employees at this location are extremely nice. The technician, Chuck, that worked on my car did an excellent job! I have never been so pleased with a body shop. I will recommend them to all my friends and use them in the future for all my repairs.

They are so easy to work with! I received a call every Tuesday and Thursday about how my car was…read morecoming along. The lobby area was very clean. They did a great job fixing my car after I was in an accident.

First, I did not have an appointment which they welcomed me in away. Everyone in office was a…read moredelight and initiated conversation with me, or included me in theirs. Just the atmosphere has made me a customer for life. Highly recommend!

I was quoted a price and received a call telling me that more work had to be done. Raising the…read moreqoute up to double the original quote. Suggested that i have my insurance to pay it. I was paying out of pocket.

If you live in the Florence area, do NOT use Bodies by Mikes. Due to their incompetence, they…read morecharged me $500 to have my car released to a different company. please see attached images of the calls out, plus the quotes with his forged date. After a car accident, they received my car on 8/18. I called on 8/19 to ask about getting some personal items out of the car, and getting a quote on the work. They said give us 2 days. I called again on 8/22 after not getting a quote, they acted like she had never talked to me, and that they will get me a quote by Tuesday. I expressed that I don't want to miss the quote because I know the storage fees start at that time. I called again Today, asking where the quote is. They said they didn't know I wanted a quote and assumed I didn't want to fix my car. Wtf?!? I've called over 3 times at this point, why would you ASSUME I didn't want my car fixed?? They transfer me to the owner. He says the front desk girls don't do quotes, and he never got a message from me saying I wanted a quote. It's not his fault, and I need to pay $800 in storage fees to get my car released back to me. After 10 minutes of going back and forth, he finally agrees to knock off 5 days from the storage fee. At that point, I just wanted my car as far as possible from their company, so I said to send me the bill and I will pay it. He sends me the bill 3 hours later, and he now has a tow charge added (even then they billed my insurance), AND has that he received my car on 8/13. They didn't get my car until 8/18!!!!!!!! I call him back correcting him on the date he received my car. He says he will review the cameras and call me back. An hour goes by, he emails me a new bill. Still towing added, with the corrected amount of days. I call my insurance company and ask for them to tow my car somewhere else. The new tow guy calls and says he will be there at 5:05, and he will ask Bodies by Mikes to stay there the extra five minutes to get my car. They told him absolutely not. He calls me and lets me know he will be there first thing in the morning. I say that's fine, I'll go ahead and go make payment on their fees. The office ladies were absolutely rude. Told me they weren't sorry for what happened and added an extra day of fees because they won't stay for the extra 5 minutes. I paid the fees and informed them that it will be towed in the morning, and to release it directly to him. I am beyond pissed. I would have moved my car the SAME DAY of the accident if they had been upfront with the fees, and would not have given them grace on taking so long with the quote. I figured they were a busy small business and was okay with it taking a while. I didn't think my messages weren't being given to the owner, since I was calling THEIR PHONE NUMBER. I would rather dump my beloved car into the Ohio River than ever let them touch my car again.

Terrible place, I chose this place on bad instinct from other reviews. First I'll admit my vehicle…read morehad a significant amount of damage, but with that said, they first tell me the tow charge would be $125, I agree, weeks later they email me the assessment bill which they charged $225 for the tow, and have now had my vehicle almost 3 months, I didn't want to be rude and pushy so I would give 2 weeks at a time before calling for a status report, every time for 3 months now, I was told the same thing. Finally I decided to physically stop by, to find my vehicle in a garage like storage still with no bumper, and visibly little room around my vehicle for any work of any kind. My vehicle is still there, I'm still waiting, still hearing the same words. Do yourself a favor and save yourself of this regrettable decision.

My experience at Center City Collision wasn't perfect, but the people there were great to work with…read moreand I trust the quality of their service. A highlight of Center City Collision is their communication- they call twice a week to give a general update on the car's status, as well as were quick to respond to my (many) calls and emails. I was referred to Center City Collision by my insurance as a in network body shop, so taking my car their would facilitate the repairs. Paul communicated with my insurance company the whole time and I was never concerned with that aspect of the process. Additionally, he promptly sent me an estimate of the parts and time needed for the repairs. Unfortunately the parts for my foreign car were slow to be delivered, but they were quick to repair the damage (in the timeline given during the estimate) and when a needed part hadn't been noticed in the repair process, they had it overnighted and offered a rental car. Lastly, my car was spotless when I picked it up. So while the process was long and had a hiccup, this place deserves 4 stars for their customer service.

Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.

Great experience with absolute glass. We got a quick and detailed quote and they did a great job.read more

I needed a large front window replaced because in between the panes were dirty. I was told by a…read morewindow company that I'd have to get a whole new window. Absolute glass was able to just replace the glass. They saved me well over a thousand dollars. They were really quick and easy to work with.