My car was totaled. I decided to have it repaired as a salvage. My vehicle - Hyundai Veloster - is not an easy car to get parts for. Todd went above and beyond during the whole process. Transparent about the process and any delays and always available when I called, or got back with me asap. It was obvious that he operates with the highest level of integrity and treats his customers in accordance with the Golden Rule. Car came out looking like it was straight from the showroom! And he explained the whole process of what the Ohio State Patrol requires as an inspection is required for salvage vehicles. Unfortunately, this review does not do justice! I simply cannot speak highly enough of ACE, and this includes not only Todd but the entire staff. Super down to earth and beyond helpful. As for the price - great!! Thank you ACE! read more

We cannot say enough good things about this shop. My Corvette was hit and because it's fiberglass, I was turned away by multiple places. Shop after shop told me they wouldn't touch it until I found Automotive collision experts And I picked the car up today and the results are absolutely amazing. The work is flawless, the attention to detail is unreal, and they truly went above and beyond what we expected. If you have a Corvette, fiberglass work, or a job that other shops won't take this is the place. Highly, highly recommend. read more

My experience with ACE was excellent from the moment I dropped by for the initial estimate to the time I picked up our vehicle. Todd took the time to explain what they would do up front. They scheduled the vehicle and kept the appointment. They stayed on schedule and had the vehicle ready on time -- not only in better condition than it was after the accident, but better than it was before the accident! I'm grateful for Todd's personable service and the evident pride he takes in the work he and his team do. read more

From the time I walked in the door and was greeted by a very kind lady at the front desk to my experience with Todd fixing scratches on my new car, I was amazed by the quality of excellent customer service I received. I had a bit of a run in with my garage door and scratched the tail gate of my new Honda. Todd was able buff out the scratches and you can't tell there was any damage. Now a days it's very rare to receive such excellent customer service and kindness. Thanks again Todd! read more

Was involved in an accident that was not my fault. between their insurance company and rental car companies it was the biggest headache. The staff at Ace really hit one out of the ballpark and impress me. he took care of everything that was a loaner car. the follow-up phone calls everything was done when it said it would be and he even went above and beyond and fix the rear tail light that I could never find a wiring harness for. I will be definitely passing their name along read more

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I had an unfortunate incident where I was hit by a drunk driver with no insurance. My neighbor recommended these guys to me, as they've done great work for him before. I initially took my car in during their free estimate hours (although I didn't need a specific estimate as it was going through my insurance). The owner came right out and looked everything over, he was very helpful. They book about a month out so if you need immediate work, they may not be for you. I made my appt and returned a month later to drop off my car on a Monday. They had estimated about a week but let me know they'd keep me updated. They did a nice job coordinating with Enterprise rent a car (who my insurance uses), and picked me up at the shop. Unfortunately there was a little bit of a miscommunication between the shop and my insurance as far as keeping me updated on progress, they thought each other had done so. The day before my car was estimated to be ready they let me know. I picked the car up on Friday right before closing, so I was able to just leave the car rental with them. Upon inspection I did find a few small flaws in the work, which they were glad to fix the following week. Just FYI I have extreme attention to detail as I grew up working on cars with my Dad. The payment with my insurance went well and they saved me some money on my deductible. All in all it was a decent experience. read more

My car was improperly repaired from a former accident before I purchased it prior to my purchasing it. When I had some time to look the car over extensively and recognize the shoddy repair work, I came to Automotive Collision Repair and received the estimate. Not only was the repair done promptly and efficiently but the staff; (thank you, Todd and Luke) were happy to go above and beyond at no charge to fix a chipped paint issue that wasn't recognized on the initial estimate. I will highly recommend this group of professionals! read more