It saddens me to have to write this review, but I must, because I had such a terrible experience.
I have visited Perfect 1 Nails two times. The first time, I got a pedicure, and the nail polish started chipping after a couple of days. I thought nothing of it, because I'm pretty active, so I let it slide. This second time, a few days ago, I decided to take a risk and for convenience sake, get a pedicure and a manicure. Bad move.
I got seated, and the pedicure took about an hour and 15 minutes. I chose a couple of colors (a plain color and another color with sparkles), and turned out it didn't look too good, so she took the sparkles off (and you can tell she was angry, as she started to huff and puff and angrily took off all of the colors on the toes, even though I said to keep the remaining four toes as is! I didn't want to be a pain!). I let it slide, and unfortunately DID feel like I was being a pain, so I said, just make them all one color (instead of putting sparkles on top). She painted them all uniform one color, and then started on my manicure. Before she started, I distinctly remember telling her to cut my finger nails to shorten them.
She started filing the nails, and then shortly after, started to buff them. Meanwhile, I could tell she was not in the best of moods, as she started clanking her instruments around as if she was getting impatient, and started being aggressive with her tools.
I've gotten my nails done before, and I'm pretty sure you're supposed to cut them, and then file them (or vice versa)...but once she started buffing them and then started to give me the hand massage, that's when I knew something was up. It was apparent to me that she was upset (probably with the color mishap on the toes), and unfortunately I had to point out to her that the clear nail polish that she put on my toes came out as a big glop, and it needed to be smoothed out. It pained me to point that out to her in addition to the poor manicure that was taking place, but I had to, otherwise, it would have taken probably an hour to dry!
After I saw that she was buffing my nails, I said, um, can you please be sure to cut them? She said, you said, just file them! I was like, I'm sorry. That's not what I said. As I looked at the filed nails, it was even more apparent that the nails weren't straight, there were hang nails still left, and she was already getting ready to massage my hands! I couldn't believe it. I was extremely disappointed.
I am not someone who truly cares about my nails so much, but because I was getting ready for a special occasion, I wanted them to look halfway decent. I stopped her mid manicure, I got up from the chair, and said I was leaving. She said, Oh, if you had more time, I would fix them. Unfortunately, I don't believe it - even if she did try, the manicure was TERRIBLE.
I had decided that I was just going to do them myself at home. The lengths were all off, she barely even smoothed out or cleaned my cuticles, and the sides of my fingernails (the skin) were unevenly cut and skimmed off - it was ALL bad. I wish I took a picture, but I was shaking. I had never experienced this type of poor service before.
She charged me the full price, so I paid it, even though i was VERY against it, but I am aware that it still took time. It was just terribly done. I gave her a tip because I still wanted to be respectful for her time. None of the other workers interjected, even though I was vocal in letting her know that she terribly ruined my nails. She really did.
I walked out of there, found another nail salon, and they fixed my manicure for me. Again, maybe the worker had a bad day - she kept checking her pedicure, maybe her nails were off? I don't know, but there was something very off.
I share this review to let you know that if you have a bad experience, trust that. It may not turn out well. I'm just bummed because it is convenient, and all the reviews make this place seem stellar. I may have just had an unskilled staffer that had an off day. I will not be going back there again. read more