5 stars always perfect. My place for the last 8 years. Customer service environmentplenty of…read moreparking perfect location

Extremely friendly and listened to my requests! Quick and efficient. Will be coming back again!!read more

I stopped in here with my roommate because she was getting her eyebrows threaded and after watching…read morehers get done, decided to get my done. I've always plucked my own eyebrows and they're naturally kinda straight with no angle, so I asked if they could clean it up and possibly change the shape of my eyebrows. The lady was super sweet and said that I should keep it as close to my natural shape but she could clean it up and angle it slightly more. I appreciated how honest she was! She evened out my eyebrows (after years of plucking, one was actually slightly bigger than the other). She also gave me this lotion temple massage when I was done. The place was relatively busy, with 5-6 workers and each helping somebody. It was $12 for the eyebrows and they accept credit!

This place is not sanitary at all. The lady who did my eyebrows did not change her gloves and used…read morethe same brush for everyone. Also very rude attitude.

Got my brows cleaned up here. They did a fantastic job. Minimal pain and redness. Thank you guys!read more

Because I'm an avid yelper, of course I went straight to yelp as a resource to help me find…read moreservices nearby. I've lived in the mosaic district 2 years this month (Dec.). I apparently attempted to try this business some time ago, thus I receive text alert coupons. I usually only wax in warmer months, pre-vacay, or prior to my annual girls trip. Im still not a real fan due to my horrible grow back struggles with ingrown hairs. Then after a positive experience elsewhere and my friend saying "waxing with consistency" will decrease ingrowns and your hair becomes softer, finer and takes longer to grow back each time. For this reason, I have attempted to continue on a schedule. I tried to book with Ms. Annie's a few times online. My account wouldn't work, so I called to get some assistance on this day. The young lady on the phone was in a rush. I wanted her to help get my online account working properly so I would have the ability to select any available appointments slots posted, service provider, and have option to cancel/ reschedule within limits posted. Instead of helping to get my online account working, she simply booked the appointment. I called back in less than 15 minutes to request a change. She said, I'll make the change, but you'll have a $50 fee whenever you reschedule. I was mortified! That wasn't really smart. The only thing it did was solidify that I definitely will never book at this business!!! Poor customer service and vibes!! Also the online scheduling system didn't work well at all!

Jane is amazing!!!!!!!! Absolutely no pain! She did say she uses stronger lidocaine than others out…read morethere but I didn't think I would feel absolutely nothing. I didnt even know she started! Her attention to detail is top tier. She is extremely thorough and professional. Explains everything in detail if you have any questions about the process or thereafter. I had "virgin eyebrows" have never done microblading so I really didnt know what to expect but heard enough horror stories to not even think of getting them done until I came across Jane's instagram page. We talked enough beforehand and knew I could trust her knowing that she uses top of the line ink and the skills she showed on her page. She's one of the only ones I came across that knew how to draw the eyebrows fitting for your face and not the cookie-cutter shape everyone else uses. I cant say enough nice things about her! Convenience of location & parking, professionalism shown by her, her obviously amazing skill, my face has been renewed by her. Im already thinking of getting eyeliner & lip tint as well. Price is extremely reasonable knowing the type of products she uses equally matched by her skills.

My experience with Jane was wonderful ! I have done…read moreMicroblading, Eyeliner, and Lipblush. Many years ago, I got Eyeliner and Microblading from other place. It did hurt a lot back then, so I was kind of worried about the pain this time. Jane is very sweet. She used numbing cream frequently, so I didn't feel pain. I think she uses strong numbing cream which I appreciate. When she did my lips, I even slept . When she was wiping out ink, it irritated my eyelids because it was repeating process, but I totally understand that it is process of doing tattoo. I love the result. My eyebrows and eyeliner looks very natural. I love my lip color too. This saves my time tremendously in the morning for makeup. Jane is a perfectionist and spent a lot of time for small detail, even with the touch up sessions. If you are thinking about doing permanent makeup, try this place. You will not regret it.

I am responding to your claim that my communication today was "abusive" when I called about your…read moreuse of a debit card I had repeatedly asked you to remove from your system. I stated my concerns clearly, yet the first person I spoke with repeatedly talked over me and placed me on hold. While still on hold, I asked the second person I reached to speak with a manager; she stated she was out of town on business. Your attempt to characterize my communication as abusive appears to be an effort to deflect from the actual issue on your end: the retention and use of my debit card information without my express written consent, despite my asking on at least two prior occasions that it be removed and that only my AMEX remain on file. I am extremely concerned that your business continued to retain and use my debit card information without my authorization. Retaining a customer's payment information without explicit consent is inappropriate, raises serious privacy and security concerns, and may violate industry standards as well as applicable state consumer-protection regulations. I did not authorize your business to store my debit card information, nor was I informed that such retention would occur. To be clear: I will not tolerate false allegations about my behavior, nor improper handling of my personal financial information--especially when I contacted you specifically to address this issue. Your initial response--"You told us to bill you the late fee"--was both appalling and revealing. If you knew you had two cards on file, the appropriate course would have been to ask which card I preferred to use, particularly given our prior conversations. Instead, when I sought to understand why my bank card was still on file and used, I was met with a defensive and rude tone. You text patrons regularly; you could have just as easily texted me to confirm my preferred payment method. Had you extended that basic courtesy, I could have again reiterated my request to remove the debit card information. As I explained to the second individual, I was late to my appointment but had communicated this in advance to both the nail technician and the front desk via text. At no point did anyone respond to say, "Please do not come," in which case I would have turned around. Instead, I arrived at the establishment as scheduled, albeit late. During the course of our conversation, this individual repeatedly addressed me as "Dear" which was condescending and dismissive. I clearly stated that I do not wish to be addressed in that way--I am nearly 60 years old, and such familiarity in a conflict situation is inappropriate. Ultimately, my AMEX was charged $125 as a late/no-show fee--even though I did, in fact, show up late--and my debit card was supposedly credited, according to the second individual. The underlying concern remains: your business appears to retain all payment methods used by customers without obtaining express written consent or providing any disclosure in your text messages, receipts, or posted signage. I am fully aware of my rights under local and state consumer-protection laws, including the right to fair treatment, truthful interactions, and proper safeguarding of personal and financial information--which is precisely why I reached out in the first place. It is unfortunate that the initial staff member chose to become argumentative when I asked direct, legitimate questions and expressed understandable emotion. There is no justification for disrespectful treatment, nor for the false claim that I was asked to stop and refused. I will not accept being spoken to in a dismissive or unprofessional manner by any business that accepts my money yet fails to extend basic respect. I reiterated to the second person that my concern is fundamentally about being treated disrespectfully and about the unauthorized retention and use of my debit card. Your text message instructing me not to return carries no weight. The core issues are your handling of customer payment information and your staff's conduct--not my decision to raise valid concerns. To underscore that I was not upset about being rescheduled initially, I have attached the text exchange with my technician, which reflects a cooperative tone. My concern has consistently been the retention and use of a card I clearly asked you to remove. No one gave your business permission to keep that card on file after those requests.

I got my hair highlighted and cut by Moe, and it was the best experience ever! I am expecting my…read morefirst baby in a few weeks and he knew just how to make me look and feel pampered. 10/10 recommend

Indira is amazing!! She is fast but detailed. She made me feel so comfortable and she's extremely…read moregentle. Her service is top tier!!! Love her

A very very smooth Brazilian!!! Service was fast no wait and Kathy was soo good! At first not going…read moreto lie, it didn't feel las private as most wax places. But the service itself was amazing! Attention to detail was insane. Felt like the smoothes Brazilian ever!

I love Zola; she's the best, and I get lots of compliments on my Microblading. I recommend Zola to…read moreall my friends and family, even Costco members. I recommend Zola.

New brows...who dis?…read more Been searching for somewhere close to home for someone I can trust with my brows. Zola is AMAZING! Got the lamination and they look

I have been coming here for a long time . My stylist is Lynn. She does a fantastic job of cutting…read moremy hair . She takes a long time and genuinely cares .Love this place .Plus very inexpensive for hair cut . Bring cash to tip please .

Came by on a whim and thought the pricing was decent and vibes were good. Very friendly people…read moreworking here, which makes you want to come back. They can have both hands or both feet under UV lamp at once, which is nice because it makes all a lot faster. The massage chair was comfy and easy to use. Conveniently has hair cutting services and threading services as well.

Excellent staff and I feel really good after I leave because they do a great job with my eyebrows…read moreand waxing

owners need to be there to manage the business, prices are really high…read more threading of 5' job $ 40, eyebrow tinting performed in a rush $30; waxing with no care in 2' $ 9; make sure to ask for someone caring & experienced. Many of them usually do in a rush & very poor job. I do not recommend tinting because they messed up ur skin & do not care about hi : I dont learn the lesson; giving the benefit of doubt; I tried a facial at $85 today; the aesthetician was polite however, the place was dirty, tiny room, I has to ask to replace the towel bc it was terrible dirty & multiple stains; not single products on table for the facial; no music, no candle or air refresher. ; no toner. I blamed myself for not asking what products are u going to use it. Be extremely careful when you look for a facial & safety.

"Don't go to this place for eyebrow threading. It was my first time getting my eyebrows threaded…read moreand tinted, and the process was extremely painful, leaving scars. I asked the staff why there were wounds after the session, but they brushed me off, saying it would be fine in a few hours. However, it has now been three days, and the wounds below my eyebrows have turned into scars."

5/14/22 I remember when I use to see the ropes used for the…read morethreads were in the technician's mouth. The transition changed from one's mouth to around the technician's neck. We are back again on a Saturday, but I am not sure Clera isn't here. My wife has given this place a third chance and I believe she is now comfortable coming here with or without me. After getting her eyes done, she left smiling and happy. A great way to start off our Tyson's Corner shopping experience.