Perfect Chimney was very accommodating from from the initial evaluation of the issue to the final installation process. Their team was knowledgeable, professional and did their best to address our chimney issue, but they also went the extra mile and added an extra part to the repair at no extra cost in an effort to ensure a successful repair. We have two dogs that were not disturbed by this repair either. I am grateful for their help! I will return to let you know the success of the repair when it gets cold enough to use the chimney. Thank you Perfect Chimney! read more

We were happy with the work done to clean and modernize our chimney. Service was prompt and communication was good. Delivered as expected.

Eli and his team were amazing! They showed up on time, explained everything clearly, and did a thorough job cleaning my chimney.Super professional and very friendly. Highly recommend Perfect Chimney Cleaning to anyone in Greensboro! read more

I Am very please with the work this company completed for me. Very Good quality work and efficiency, the best in the área I would say, i recommend 100% read more

Very knowledgeable and professional company. Prices are fantastic. Got my chimney cap installed within 2 weeks of ordering . Definitely will be calling back for yearly cleanings. read more

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Original Google review was removed so now I'm re-posting it here on yelp. I absolutely would NOT recommend this company to work on your chimney. The staff is very nice. Unfortunately, a nice staff doesn't equal quality results. Problem 1: This project took a total of 35 days to complete. That's insane. If you add up the total time it took to actually complete the physical work, it took 4 hours total...including consultation/inspection, crown repair and cap installation. The delays were due to rain but were rescheduled seven days apart each time. There were plenty of days that were dry, sunny and warm in between those seven day periods. I feel like they should have stopped accepting new work and completed the work they already started. Dragging out a 4 hour project over a 35 day period is unacceptable regardless of the type of business you have. See Photos. Problem 2: My roof was less than 60 days old at the time of starting this project and is a beautiful deep black color, as you would expect from a literal brand new roof. Except, I now have a bright gray stain on the peak of the roof. The gray stain is from concrete dust that was spilled during the crown repair. It rained the very next day before I was able to clean it myself, so the concrete solidified and is a permanent stain now. It sticks out like a sore thumb and looks terrible. No tarp or plastic was used to protect the work area. I know tarps can't be used in some circumstances for safety reasons, but if that was the case then the utmost care and attention to detail should be paid to cleanliness. Neither was done for my roof. They also left their trash up there. See photos. Problem 3: The concrete for the crown was poorly done and not level. Large drips ran down from the front of the chimney. No attempt was made to wipe those down. They solidified and need to be chiseled off at some point. They weren't and I assume that task is now left for me to do. There was no attempt at all to make the crown look cosmetically pleasing. The surface is rough and looks like chunky peanut butter, which is not something you want when you have to adhere a flat cap to that surface. I would be fine with an ugly crown if it was at least level. See Photos. Problem 4: Because of the problems outlined in problem number 3 the cap does not fit flush against the crown. In an attempt to get the job done the cap was screwed into the uneven surface which caused the steel tabs to stretch and become deformed. The head of the masonry screw is too thin and a stainless steel washer should've been used to prevent tear out but wasn't. I can say with almost 100% certainty, if we get winds over 25 or 30 miles an hour the steel tabs are going to tear and my new chimney cap is going to be laying in my neighbors backyard. See Photos. Problem 5: It appears the chimney cap was assembled inside out. If you go to the manufacturers website the metal tabs are supposed to face outward. Because of this, the cap looks asymmetrical and awkward. Looks like this was done because if the tabs are facing outward in the correct manner, it would be the wrong size for my chimney. Problem 6: The initial cap I was shown on the salespersons phone was black and matched the overall black and white theme of the house. The one that was installed is a bright silver. Problem 7: Besides the rain delays which are totally understandable, one of the delays happened because supposedly "the manufacturer sent the wrong cap" but I could hear the whole conversation they were having. (Front door was open because of an extension cord they ran into the house.) Turns out they accidentally installed my cap on the house previous to mine. Even though I could hear every word they said, they proceeded to lie to my face and delay the project for another week until a new one arrived. Problem 8: Front left corner is cracked off of the new crown. See photo. I don't wish ill-will on any of the staff, They were truly pleasant and friendly people, but I do wish they would be retrained with an emphasis on quality and craftsmanship. read more

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Had a leak developed around the chimney area. I was a little nervous about that repair because anything with the roof requires extra care and knowledge. So instead of just looking online for information and reviews from random people, I asked few neighbors and friends. Couple of them recommend perfect chimney and said they did a great job, straight to the point, no unnecessary up selling. So I have them a try. Glad I did! They did a professional job, without mess, and we're very humble and friendly too. Leak is gone, they cleaned the chimney too. And the price was actually pretty reasonable, although I would have gladly paid more. read more

The worst contractors I've ever encountered. Spilled concrete on our brand new roof and left it dripping down the sides of the chimney. Didn't even install the correct cap. Can't get a hold of anyone now. This is a 2k professional job, not some back alley deal for 100 bucks. read more

i have used them twice and I would always recommend Eli. wonderful customer service and always makes sure to answer all of my questions. I would recommend them anytime. read more

We looked up this company for an inspection and cleaning of our chimney. They came out on time. First thing I noticed was she didn't have a ladder. How are you supposed to inspect the whole chimney without getting on the roof? Hannah, the tech said we only inspect the front of the chimney and the flue. What kind of inspection is this? Not a very thorough one in my book. I didn't even get an inspection report on what they found because the tech felt threatened by me. I never raised my voice at her at all. After speaking to Peter again who was texting me when I made the appointment, he never answered my question regarding what a chimney consists of. I requested my money back which they of course denied. Apparently there are 3 levels of inspections which I didn't know, which Peter should have been more transparent about. The main reason for reaching out to them was for the plumbing for the propane line, when I brought that concern to her, I asked her if it was safe. Her response was "I guess so". I don't feel this company is competent enough to have the knowledge of chimney inspections. If you call this company, you will never get through to an actual person which should've been a red flag right from the get go. Don't use this company!!! You can thank me later read more

Professional, Fair prices and charming. overall highly recommended. Dan was the man! read more