Evan of PC Revive was very helpful with my computer issue. I had a twenty year old hard drive that…read morefailed on me about 15 years ago...I wanted to get the pictures and documents off of it; some of these dated back into the 1990s as I'd brought them over from my previous computer. Evan was able to recover all of the files and transfer them to a modern external drive so I had them back. It was a quick process, Evan was easy to deal with, and I'm very happy.

I had an issue on a very expensive desktop PC I had been trying to fix for a week. I gave up and…read morecalled Evan on Saturday evening. He was at my house by 9am on Sunday and had the problem solved completely by 10 am. Evan was knowledgeable, helpful, friendly and trustworthy. Great service!

Need computer help, contact Robs Help Desk! Rob is very patient and speaks in a way that is easy to…read moreunderstand. I highly recommend Rob for all computer repairs and technical services.

I had major computer issues and Rob took care of my desktop and my Mac. He is honest, experienced…read moreans reliable. BTW he does not overcharge like the big box repair stores will do. Go to him for your computer needs.

Jim is a magician with computers, and he has now saved me numerous times as I am working from home,…read moreand each time there are problems.. he fixes my computer quickly, correctly.. and for a fair price. Awesome company, you definitely won't regret calling them! Jim is super nice as well. A plus rating in my book.

Great decision in going to NetStf. James knows his stuff, and worked his tail off in getting my…read morelaptop up and running again. He spent 2 days isolating virus issues, registry problems, etc., and ultimately repaired everything. In fact, it not only works now, but runs like new. It was taking 5 minutes to login, and now up and ready in a minute (keep in mind this is a 7 yr old gateway). James was also gracious in giving me advice on wifi issues, new laptop advice, and virus protection. In fact, he loaded some free, new anti-virus and clean-up software in his "spare time" (the guy doesn't sleep). Don't waste your time waiting in line for geek squad, just to get 2nd rate service. Call James/ NetStf. It'll be your best decision of the day.

Excellent service! We are a business, so when we had an unexpected computer issue, getting it fixed…read morequickly was extremely important. Mike took care of us right away and was able to diagnose and fix the problem while I waited. That kind of fast service is invaluable when you're trying to keep a business running without interruption. Mike was professional, knowledgeable, and very helpful, and the price was excellent as well. We have used this company before for other computer-related needs and have always had a great experience. It's reassuring to have a reliable computer repair company we can count on when something urgent comes up. Highly recommend Mike and the team! Thank You!

Can I borrow some stars? These guys deserve more than 5 stars. Very friendly and quick to take care…read moreof any problems. Dropped off my laptop because it wasn't connecting to the internet, for some reason. They looked it over, fixed the problem and I was on my way. Thank you guys at PC Pros, you definitely live up to your name.

Have used Alan several times.. only one computer he wasn't able to fix due to it's age and he…read moredidn't charge because he wasn't able to fix it. Another time I had him look at two computers while he was here, he charged an hourly rate rather than for each computer separate, which saved me a lot of money compared to most repair shops. Everything was fixed by the next day except for a screen that was cracked and we had to wait for the new screen to be ordered and that took three days. He also cleaned out my computer, ran virus checks, and updated my windows for me at no extra charge. He got my computers that others told me to replace working perfectly.

Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

(10/10 if I could!) If I could rate this location…read morepersonally, it would be a 10. No one asked me to write this review--I just genuinely wanted to because the service was that good. From the moment I walked in, I was greeted by John and Sergio, and it was honestly refreshing to meet such great men who clearly love what they do. I originally came in just to buy a charger for my laptop, and not only did I get exactly what I needed, but at a great price too. It's rare these days to find people who are both passionate about their work and genuinely want to help others. That's exactly the kind of service I received here. I truly appreciate the experience and highly recommend this place to anyone needing computer help.

Initially liked this store. Donated really great computers with no hard drives. Found out they buy…read morethem so came back later and sold a couple. On the last visit, I bought in a Mac computer to sell. Their process was the same: write your name on a piece of paper and we'll call you with the offer. Turns out it was wayyy older than I suspected and we had a conversation that started off friendly where I said no problem I'll come pick it up asap but worst case Monday or Tuesday when back in the area. The conversation continued to a point where the store associate (I think this was the owner) said the computer won't even go online and I politely said you're wrong, this was our reception desk computer that plays music on Spotify and YouTube and the receptionist uses it for notes. After that and an additional comment rubbed me wrong I said I would be in firmly on Tuesday and ended the call. I got a reactionary and emotionally charged call back telling me I cannot hang up on him and I need to come now or the computer will be disposed or I would be charged storage fees. Reminded him I signed nothing, nothing stated time frames to me and it's only a few business days, so he can do that but our retainer lawyers would send an affidavit for damages or possibly take further action. Very rude, very unnecessary, and very inconsiderate. I live 20 minutes away and work 7 days a week running multiple call centers. I will not be forcibly inconvenienced by someone that just lied to me about a computer they claimed to have diagnosed. Computer is definitely worthless if it's as old as he says but telling me it doesn't work makes me question how genuine someone is when they just finished diagnosing it. This is someone who is emotional and needs to win. I asked earlier if he'd want to give me 10 bucks for it (would be worth it for me vs. my time picking it up, gas and listing it for 20-30 bucks on Craigslist or OfferUp). He said no at first which was okay. But at this point he said he would send me the 10 dollars so he doesn't have to see me. I clarified it would be 15, as he wanted my keyboard for 5 dollars. He said no so I told him he better not do anything besides hold my property until Tuesday and he again threatened to get rid of it. In the end he sent me a Zelle for 15 dollars. I called back and stated he'd better have all the data removed before he does anything and after silence was hung up on. This happened 2 or 3 times. On the next call I told him stop playing games and he said it's my phone not him. Convenient considering my phone never does that and I use it for business all day, 7 days a week. I doubt my data will be removed. Overall happy to have experienced this. Was considering white labeling their company to bring back my old tech company. Never. I wouldn't want emotional children helping my customers.

These guys fix my rig everytime. from blown components (thunderstorms) to upgrade over hauls gpu,…read moremotherboards etc. I bought a allinone from them as well. always in a good mood fair prices, and top of the line customer service

I highly recommend you reconsider before taking any device into this business. I took my pc in for…read moreone and only problem. It was wiped clean and returned to me saying I needed to use a different email system. That should be my decision. I returned the computer to have it reset to what it was like when I first took it in. Leo added an icon at the bottom which when clicked on took you nowhere. My husband had recently passed away and Leo deleted his email and all the records of home improvements, pictures and just everything he had, they are just gone as were all the messages, some of which I would reread just for comfort. They were "nice" people but stay away from them. The shop looks like a bomb went off in it. I was very uncomfortable inside. I am still struggling with using my PC. I wish I would have paid a little more and used the Geek Squad.