1. Pequot Appliances

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Groton, CT

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Pequot Appliances

4.8 (4 reviews)
Open • 8:00 am - 2:00 pm

Services - Pequot Appliances

Appliance repair

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Budget Appliance of New London - Business Card

Budget Appliance of New London

(3 reviews)

The gentleman at budget appliance repair quickly took care of my GE profile 2 in 1 washer dryer…read more These units are notoriously difficult to deal with, and he took care of it faster than anyone else. He quickly diagnosed the issue to be a latch failure. The same day he came out, he removed the old latch. He purchased a new one, and returned 2 days after his initial visit. He installed the new latch and the unit works great now. He was very reasonably priced for his service. I would certainly hire him again and recommend him to anyone

I called Abbey Hosseini owner/repairman of Budget Appliance of New London to fix my Speed Queen…read moredrier that was making a squeaking noise. He spent three hours on it. When done it was making a grinding noise and the drum was very tight. Abbey said it was an issue with the frame and sometimes if it keeps running it goes away. I sensed this was wrong. Called another repair man who diagnosed it. A number of the parts he put back together were wrong or backwards. The felt gasket in the front of dryer that the drum rotates against were cut because he put the drum in backwards after doing other damage that created sharp edges on the drum. The belt he replaced was too small. He greased the bearings too much, which I'm told he wasn't suppose to grease at all. There was oil splattered around inside and pieces of felt that were cut way because he put the drum in backwards after damaging it. Just ordered some new parts. This guy doesn't know what he's doing. If I had done what he said and kept running it, it would have ruined a $1500 Speed Queen dryer.

Sears Appliance Repair

Sears Appliance Repair

(18 reviews)

I had no problems regarding the two local technicians - David was very professional and determined…read morethat my refrigerator compressor failed and ordered the replacement parts for me. He said it might take two weeks for the parts to arrive but if they arrived early, he would try to arrange his schedule to make the repairs more quickly. The parts arrived in a week and Michael was the technician that actually made the repairs. He was also professional and efficient. Since the refrigerator was under warranty, he said the invoice would go directly to them. The only problem I encountered was trying to book a repairman visit. The website says that Sears Repair Service is located in Waterford, CT but when you call the phone number listed, you're connected with a call center, which is probably located overseas. Then it becomes a series of texts, with links that don't work or a chatbot that can't answer your questions. When you finally get a text that the repair is scheduled, the timeframe was from 8:00 am -5:00 pm, so you have to keep the whole day open until the repairman calls with a definite arrival time. If Sears Repair Service is indeed a local business, they would do better to have their call center located in town, which would better serve their customers.

Zero stars. Worst service I have ever experienced. It started back on Memorial Day. I submitted a…read moreclaim and parts were sent to my house with in 2 days. But you think I could get Sears to come out and Fix my dryer. They would set up an appointment give you an 8-5pm window and cancel. you can't get ahold of anyone at Sears. Took me 14 days to have someone come out and fix my dryer even tho the parts were at my house. After It was fixed with in 2 weeks my dryer was broken again. So now we waited another 2 weeks before someone could come look at my dryer with multiple appointments set up and canceled and changed on sears behalf. multiple days of missed work because sears would change the appt last minute. Poor custom service. Zero stars.

The Home Depot

The Home Depot

(37 reviews)

$$

A Home Depot is a Home Depot. Their online system seems to keep pretty up to date and we've never…read morehad something say instock online and not be in the store. Aisle location also seems to always be correct. Good selection of stuff. Never have a problem finding what we are looking for. Staff is kind and helpful when you need it. My only real complaint is that they have moved mostly to self check out and I'm just not a huge fan of that switch in general. They offer a military discount at this store, but it has to be pre registered to your phone number/account so you can't just show your ID(active or dependent) and get it.

I was so interested in Wren for the longest time, but after sitting down and hearing about a nearly…read more$30k kitchen that's been discounted, to about $10k, but even if we do the Wren installation for an extra fee, that our sink's plumbing and any electrical could not be done without another extra fee, was a total turn off to Wren. We had a contractor to help us with our "unexpected costs," apparently was left in the notes in the profile after a new salesperson reached out to me. But it was not unexpected, as we had our own contractor to do the work before Wren "installed" the kitchen. We really anticipated "Wren Kitchen" could install a simple sink properly (with plumbing) or in this case, a grandiose sink $$$. Unless the installation policies have changed, we will not be seeking Wren now nor in the future. The total turn off for us was when the manager and him both told us that we'd have to hire a contractor or pay them extra money to install a sink fitted to the existing plumbing, that just doesn't make sense to me as Wren is a kitchen installer and every kitchen has a sink.... Also we were told we'd have to pay an extra fee to hire a contractor from Wren to plug in the stove and fridge into the existing power outlets and plumbing. How can a company install a kitchen "apparently," but not plug in a range and fridge? Don't even get me started on the sink, what kitchen doesn't have a sink?

Pequot Appliances - homeappliancerepair - Updated October 2026

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