We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

I was in town at my aunt's and her fridge went out. Abby comes over and in no time saved all of her…read moremeat before it defrosted. Totally saved the day. What a relief!

From the owner: Handy man ,Appliance and electrical service and Installations…read more Open 7 day a week.,serving New London county as well as mystic., Please call Abby at 617-2816146

he was very efficient. enjoyed having him here. although it was too expensive to replace the center…read moreelement . I appreciated the estimate

0 rating, Joseph is very nice but he removed a leaking refrigerant seal and had to replace it by…read more"mickey mousing" some copper to fit around the steel tubing. He had to replace the freezer drier and that also didn't fit properly and had to "Mickey mouse" that too. I think he did his best but now our refrigerator and freezer don't work at all and make constant noise. We had some ice in the freezer and it's water now. This is terrible service. Less than zero rating

Came here to purchase a UPS (Uninterrupted Power Supply) box as it gets annoying at home when the…read moreouter flickers and it causes your computer to shutdown in the middle of what you are doing. At least now I have a little time to safely save and power down if we lose power or the power fluctuation causes a shutdown. Highly recommend going to their website and researching the item you want to purchase. I did this and just went to the store to pick it up. Option to mail it or pre purchase and pick up at the store. I like just waiting to get it and paying at the store.

I would give ZERO STARS if I could! I brought my iMac in for repair as it suddenly stopped working…read moreafter 3 months and would not power on. I was quoted a 2-4 week wait period for my device to be shipped out, repaired, and shipped back to store. It took this Best Buy location 3 days just to find a box to ship my iMac out with. I work in customer service as well and that alone would be unacceptable. After 4 weeks I received an email that my device was ready for pick up and scheduled an appointment. None of the appointment times really worked for me and I was tired of waiting. I tried calling multiple times to ask about a different appointment time or other options but Geek Squad is helping customers so they can't answer the phone and require you to leave a message. I then headed to the store in person to sort this out. When I got there the woman I spoke to was as helpful as she could be and tried to locate my iMac for me to pick-up. After about 5 minutes of her trying to locate my computer Chris comes over to inform me that the evening prior he received my repaired iMac but when he opened the box to inspect it the screen was completely broken. Chris said they must not have packaged it well enough and apologized that I showed up before he could contact me about the damage. Chris had already shipped the iMac back out for repair and quoted me another two weeks wait. A week later I received an email that I was being granted an exchange for my iMac and needed to schedule an appointment to complete the exchange. The link that was sent to me to set up an appointment time and once again when I called through to Geek Squad, using the extension they gave me, no one was available to answer my call. I left a message but ultimately decided because of previous lack of communication that I would just head to the store to either sort this exchange out or make an appointment. I had no problems with Geek Squad during this interaction. They processed what they needed to on their end and sent me over to the computer department to find a replacement for my iMac. The man that helped me there asked me about what had happened to the iMac I brought back and I shared my woes and frustrations. At the end of my tale he said "Well there's good news" which made me perk up because at this point I am ready for this whole thing to be resolved and over. Then he proceeds with "Your nose rings match your tattoos" which caught me totally off guard and I kind of froze. This response from this employee was completely unprofessional and rude. I had my teenaged daughter with me who very quickly clocked this interaction as inappropriate and expressed her discomfort to me once we walked away from this employee. I'm sure in this man's mind he was being kind but there is a time and place for that and it's not when you are on the clock helping a customer. My husband and I have been loyal Best Buy customers for years and even have the Best Buy store card. After this whole situation I will be more than happy to drive over an hour to the nearest Apple location where I can expect to have prompt, professional and respectful customer service.

I was so interested in Wren for the longest time, but after sitting down and hearing about a nearly…read more$30k kitchen that's been discounted, to about $10k, but even if we do the Wren installation for an extra fee, that our sink's plumbing and any electrical could not be done without another extra fee, was a total turn off to Wren. We had a contractor to help us with our "unexpected costs," apparently was left in the notes in the profile after a new salesperson reached out to me. But it was not unexpected, as we had our own contractor to do the work before Wren "installed" the kitchen. We really anticipated "Wren Kitchen" could install a simple sink properly (with plumbing) or in this case, a grandiose sink $$$. Unless the installation policies have changed, we will not be seeking Wren now nor in the future. The total turn off for us was when the manager and him both told us that we'd have to hire a contractor or pay them extra money to install a sink fitted to the existing plumbing, that just doesn't make sense to me as Wren is a kitchen installer and every kitchen has a sink.... Also we were told we'd have to pay an extra fee to hire a contractor from Wren to plug in the stove and fridge into the existing power outlets and plumbing. How can a company install a kitchen "apparently," but not plug in a range and fridge? Don't even get me started on the sink, what kitchen doesn't have a sink?

A Home Depot is a Home Depot. Their online system seems to keep pretty up to date and we've never…read morehad something say instock online and not be in the store. Aisle location also seems to always be correct. Good selection of stuff. Never have a problem finding what we are looking for. Staff is kind and helpful when you need it. My only real complaint is that they have moved mostly to self check out and I'm just not a huge fan of that switch in general. They offer a military discount at this store, but it has to be pre registered to your phone number/account so you can't just show your ID(active or dependent) and get it.

Fantastic job. They were quick and cleaned up after…read morethemselves. Took away some old furniture and construction materials. Thanks so much!

Every once in a while, a business goes out of its way for its customers. That is what "Just Dump…read moreIt" did for me. An old backpack had been left in the garage, and while cleaning up, my son-in-law accidentally tossed it in the dumpster. It wasn't realized until everything had been thrown on top of it. unfortunately, no one was certain what was in it, just items with sentimental value but not knowing was frustrating. I called the office and asked when they emptied it could they pull the backpack. and give me a call. and that is what they did. thank you so much, there were letters from a loved one just before they passed and they were irreplaceable. Thank you so much

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!

Have had Carlita and crew caring for my vintage stove for years now. They are thorough, efficient,…read morevery knowledgeable and a pleasure to work with. I would not trust my vintage stove to anyone else!! MaryAnne ( Queens, NY)