We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

The gentleman at budget appliance repair quickly took care of my GE profile 2 in 1 washer dryer…read more These units are notoriously difficult to deal with, and he took care of it faster than anyone else. He quickly diagnosed the issue to be a latch failure. The same day he came out, he removed the old latch. He purchased a new one, and returned 2 days after his initial visit. He installed the new latch and the unit works great now. He was very reasonably priced for his service. I would certainly hire him again and recommend him to anyone

I called Abbey Hosseini owner/repairman of Budget Appliance of New London to fix my Speed Queen…read moredrier that was making a squeaking noise. He spent three hours on it. When done it was making a grinding noise and the drum was very tight. Abbey said it was an issue with the frame and sometimes if it keeps running it goes away. I sensed this was wrong. Called another repair man who diagnosed it. A number of the parts he put back together were wrong or backwards. The felt gasket in the front of dryer that the drum rotates against were cut because he put the drum in backwards after doing other damage that created sharp edges on the drum. The belt he replaced was too small. He greased the bearings too much, which I'm told he wasn't suppose to grease at all. There was oil splattered around inside and pieces of felt that were cut way because he put the drum in backwards after damaging it. Just ordered some new parts. This guy doesn't know what he's doing. If I had done what he said and kept running it, it would have ruined a $1500 Speed Queen dryer.

Zero stars. Worst service I have ever experienced. It started back on Memorial Day. I submitted a…read moreclaim and parts were sent to my house with in 2 days. But you think I could get Sears to come out and Fix my dryer. They would set up an appointment give you an 8-5pm window and cancel. you can't get ahold of anyone at Sears. Took me 14 days to have someone come out and fix my dryer even tho the parts were at my house. After It was fixed with in 2 weeks my dryer was broken again. So now we waited another 2 weeks before someone could come look at my dryer with multiple appointments set up and canceled and changed on sears behalf. multiple days of missed work because sears would change the appt last minute. Poor custom service. Zero stars.

Professional, timely. The ice maker has been working flawlessly since. The problem was explained to…read moreme in detail during the repair too, which gave me some peace of mind.

The home stereo salesman really listened to my wants; then made a suggestion in my limited budget;…read morethat I bought!! :) Jonathan P. R.

Purchased a TV 2 months ago and was told they offered free install and could be installed a few…read moredays later. I am still waiting; nothing has been delivered or installed. We have been cancelled, rescheduled multiple times. One time the install person went to pick up the TV and there was none in stock. I have spent hours in Live Chats, On Hold with everyone stated they is not acceptable, but no one can fix it. My online account provides different status information then the person in customer service. This is a complete disaster, not sure how Best Buy even functions.

I was so interested in Wren for the longest time, but after sitting down and hearing about a nearly…read more$30k kitchen that's been discounted, to about $10k, but even if we do the Wren installation for an extra fee, that our sink's plumbing and any electrical could not be done without another extra fee, was a total turn off to Wren. We had a contractor to help us with our "unexpected costs," apparently was left in the notes in the profile after a new salesperson reached out to me. But it was not unexpected, as we had our own contractor to do the work before Wren "installed" the kitchen. We really anticipated "Wren Kitchen" could install a simple sink properly (with plumbing) or in this case, a grandiose sink $$$. Unless the installation policies have changed, we will not be seeking Wren now nor in the future. The total turn off for us was when the manager and him both told us that we'd have to hire a contractor or pay them extra money to install a sink fitted to the existing plumbing, that just doesn't make sense to me as Wren is a kitchen installer and every kitchen has a sink.... Also we were told we'd have to pay an extra fee to hire a contractor from Wren to plug in the stove and fridge into the existing power outlets and plumbing. How can a company install a kitchen "apparently," but not plug in a range and fridge? Don't even get me started on the sink, what kitchen doesn't have a sink?

We order 3 items from the Home Depot in Waterford, CT and it was enough for a free home delivery…read more They only delivered 2 of the items (someone forgot to pull the Hack saw from the shelf) . When we called to get the missing item delivered , we got the runaround. This young man kept promising to deliver it the next morning or afternoon (2 times) but it never came. When we complained he insisted that he'd have to talk to his supervisor first and this supervisor was at lunch but he would arrange another delivery , the young man was polite and apologetic but he was disingenuous . We've never received the item and then when I called the home office , the person answering the phone told us we would have to pay for the item again (or items) and either pick it up at the store or have it delivered and then be reimbursed , nothing straightforward , so convoluted . I mean just arrange to have the item delivered free because we paid for it and that's the end of it. Everyone was polite but extremely unhelpful. We will switch to Lowe's . Big Business's like Home Depot forget about customer service and it's not like when I grew up when small businesses care. We have been loyal customers but no more.

Every once in a while there is a company that makes life easy, and in turn makes writing a positive…read morereview even easier. "Just Dump It" is like calling a friend - local, reliable, fair and responsive. When possible they are considerate of situations, even if last minute. I have a special needs brother and the crew at "Just Dump It" have gone out of their way to not only remove items, but did so on two occasions under an unexpected time crunch; and still they took the time to ensure my brother was all set. I'd be hard pressed to use any other company.

Fantastic job. They were quick and cleaned up after…read morethemselves. Took away some old furniture and construction materials. Thanks so much!

Reasonable pricing, responsive customer service, thorough technician -- cannot more highly…read morerecommend! Fixed my 1962 Royal Rose after others had deemed it beyond repair. I am so glad I reached out to them and you will be too!

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!