Bought a gas Bosch gas cooktop at the Mystic location…read more Picked it up and as I installed it found the gas nozzle was damaged (shipping, me, manufacturer defect? Not sure, honestly). The guys at Kieth's didn't hesitate to order a new cooktop and have it ready the next day. That customer service has earned my loyalty.

We have purchased many appliances from Keiths. I'm a little late in this review, but Unfortunately…read morefor us we have become regulars bc 4 appliances have needed replacement in under 4-61/2 years. Not their fault. I'm just getting to the point. They have an excellent service department, especially Sammy. D Josephine was extremely helpful when I was extremely irate. They have an excellent customer service department too Top notch! Today, unfortunately, we had to order replace another refrigerator, (3 years of life) but we had a great sales rep Ashley. Patient , kind and knowledgeable . I would highly recommend Keiths appliances. Hands down THEY CARE ABOUT THEIR CUSTOMER! Top notch team Sincerely Josephine

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

Bought a used fridge off of Facebook marketplace, via phone with a female, and paid $100 extra for…read moredelivery from Norwich to Westbrook. I was told delivery would be next day between 2-5 pm. Next day I called after 5 pm and asked where my delivery was, and was told that girl who took my order mistakenly did not include my fridge for delivery, Man promised that fridge would be delivered next day between 2-5 pm. When it did not arrive next day, I called again after 5 pm, and different man could find no record of my purchase, and kept trying to tell me that mine was a different customer's purchase for a different item with no delivery. None of these 3 people that I talked to spoke understandable English. This is an unfortunate scam.

stay far away from this store will not return calls…read morecurrently in small claims refused a summons had to hire a marshall

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.

Very helpful with my lawsuit against another contractor, which I lost. So now I have to save up the…read moremoney to have my kitchen fixed, but when I do Roger's will be doing the work.

Jim helped design the kitchen in our new house, and had many valuable suggestions and lots of good…read moreinformation. We knew what we needed, and what we wanted, and what we could afford, and Jim did a great job making our kitchen better than we'd hoped for. The showroom is well stocked with samples of kitchen cabinets and hardware, so we could see at the outset how lovely our kitchen would be. In addition, Jim made other suggestions when we mentioned problems with our old kitchen, and the results were wonderful. For example, I didn't like the way I had been storing spices (in a deep drawer). Opening the drawer made all the spice bottles fall over, and it was hard to find just the one I wanted. Jim suggested a very narrow spice rack cabinet, and that has been a real blessing! Nothing falls over, everything is visible - perfect! Sharp knives were also a problem. I hated the huge knife block we'd been using - took up counter space, attracted dust - not a good solution. Jim was able to make me a pull-down knife drawer that fit under one of the upper cabinets, with a flat knife block in the center, so two knife blades can occupy each slot, their handles on the two sides. It was an ingenious solution, and we love it! Jim is also there for every installation, making sure everything goes just the way the client wants. It was a pleasure to deal with him, so much so that when we needed a large bookcase built for our living room, we again called Jim. There's not much he can't do!

Ok, let's be real, laundromats can be a drag. In my life on earth, I never expected to have a…read morefavorite laundromat, I DEFINITELY never expected to be honestly impressed by a laundromat, but here I am, fixing to absolutely rave about a laundromat. 1st and most mind blowing- they have machines that can take two weeks worth of jeans from dirty to clean and all the way to DRY - not dry enough to give up and get on with your day slightly damp but whatever just let me leave this place, NO! Actually. Dry. in less than an hour. That sounds like a bald face lie. That sounds like a myth. But I swear to you, it's real. I've done it and it's amazing. I'm not say A pair of jeans. I mean, like all your jeans. Clean. Dry. In approximately the time it takes to watch one episode of Downton Abbey. Like, if you're into Downton Abbey. 2) it's always always always clean. How? Do they have cleaning gnomes or something? Who can say, but it's so clean! 3) I think it was literally Christmas Day, some holiday anyway, and the Google entry for the business says open every day, and I texted right thru Google I think, but I texted to ask is they were for true open that day and I expected either an automatic text response with their hours or like, nothing at all. It seemed a long shot, but I was having a laundry emergency, and I swear, in like two minutes I got a real live response, from a PERSON, who assured me that yes indeed, they were open. It was a Christmas miracle, I'm still talking about it and that was like 8 months ago. I don't know how this place exists in the real world and isn't just a figment of idealism and convenience, but it's there. There's even a place next door that will make you a great omelette or a big honkin burrito, which is also glorious, but a whole other review.

Really clean. All machines were in working order and not a super busy place to do your laundry. I…read morefelt more comfortable here than going to super sudds!

Great staff! They came out and did a cleaning for me at my new apartment. I wasn't sure what to…read moreexpect and was amazed by the job the rep did cleaning my floors, even though they'd just been done! I highly recommend Kirby of Norwich and their professional team.

I have no clue what other people have experienced, but i had a great time! I had a nephew work for…read morethe company and he decided to get some practice for a sales position. He wasnt the best at his presentation at first, but i had to have the machine! It was a little heavy at first but definetly built to last and the transmission made it easy and it does EVERYTHING! I love my kirby! My nephew wasnt the best sales rep but hes gotten better,but the product definitely sold itself!

Purchased 2K+ worth of restaurant equipment. Everyone was great. All staff was friendly and…read morecompetent. Strongly recommend doing buisness with them.

From the owner: Since 1947, the Adams family name has been synonymous with integrity, uncompromising service, and…read morequality in the business arena. Their knowledge and vast "hands on experience" is unparalleled. When searching for a qualified company who has actually "been in the business", look no further than Adams Restaurant Equipment, (also partnered with Adams Liquidators). Adams Restaurant Equipment sells and buys new and working used restaurant equipment. We carry: small-wares, freezers, refrigerators, slicers, mixers, beer-making kits, wine-making, cheese-making, bar (home and commercial) equipment, tables, chairs, work stations, and much more! Adams Liquidators is a full service auction and appraisal company, partnered with Adams Restaurant Equipment for the purpose of restaurant equipment appraisals and auctions.

I was in town at my aunt's and her fridge went out. Abby comes over and in no time saved all of her…read moremeat before it defrosted. Totally saved the day. What a relief!

From the owner: Handy man ,Appliance and electrical service and Installations…read more Open 7 day a week.,serving New London county as well as mystic., Please call Abby at 617-2816146

My partner and I went in here to look around just to kill some time after we discovered the Big…read moreLots down the street was closed. The employee immediately went into shark mode on us upon walking in, coercing us in an attempt to buy something. After realizing we weren't biting, he left us alone and we went downstairs to look around. After a few minutes, he comes down basically to us escort us out of the building for no good reason. Honestly, the items were overpriced anyway so I will NOT be back.

We bought a couch today , Melody J helped us and made the process easy . She is also kind and…read morepatient, such a pleasure. We will shop here again ! 5 star service , quality furniture and a HUGE selection. Worth a trip to Norwich , CT