Very helpful with my lawsuit against another contractor, which I lost. So now I have to save up the…read moremoney to have my kitchen fixed, but when I do Roger's will be doing the work.

Jim helped design the kitchen in our new house, and had many valuable suggestions and lots of good…read moreinformation. We knew what we needed, and what we wanted, and what we could afford, and Jim did a great job making our kitchen better than we'd hoped for. The showroom is well stocked with samples of kitchen cabinets and hardware, so we could see at the outset how lovely our kitchen would be. In addition, Jim made other suggestions when we mentioned problems with our old kitchen, and the results were wonderful. For example, I didn't like the way I had been storing spices (in a deep drawer). Opening the drawer made all the spice bottles fall over, and it was hard to find just the one I wanted. Jim suggested a very narrow spice rack cabinet, and that has been a real blessing! Nothing falls over, everything is visible - perfect! Sharp knives were also a problem. I hated the huge knife block we'd been using - took up counter space, attracted dust - not a good solution. Jim was able to make me a pull-down knife drawer that fit under one of the upper cabinets, with a flat knife block in the center, so two knife blades can occupy each slot, their handles on the two sides. It was an ingenious solution, and we love it! Jim is also there for every installation, making sure everything goes just the way the client wants. It was a pleasure to deal with him, so much so that when we needed a large bookcase built for our living room, we again called Jim. There's not much he can't do!

I bought an oven, that turned out to be broken. They said they would fix it, kept stringing me…read morealong for 2 months. They refused to pay me when i demanded a refund, and I had to threaten to call the police before finally returning my money. Very unprofessional. I do not recommend this business.

Extremely professional, courteous and neat! Our new bathroom is the nicest room in the house!read more

From the owner: kitchen and bath remodelsread more

Was looking for a contractor to do some remodeling. They were prompt in the response as the Yelp…read moreprofile notes. Which I found very nice. Nate was courteous and helpful. I did find out that they seemed to be a very busy company and the job I needed would probably get scheduled for the spring of next year which didn't meet my timeline so I cannot speak to their work, but only on their interaction and response times.

Did a great job building our deck. They did some other projects around the house like replacing a…read morebathroom vent.

Five years ago, we decided to renew our bathroom. A friend of ours recommended Tom because he had…read morebuilt an addition onto her home. I get very nervous about people in our home and around our pets, plus I am super uptight about things looking nice, so I've always struggled with hiring someone to work in our home. Tom was perfect. He was so respectful and kind! They were so fast and our new bathroom is beautiful. Five years later and not a problem! We were so lucky to have found him, I would trust him with any future projects we have in mind.

From the owner: Custom Carpentry Of Norwich LLC Provides Home Additions, Home Remodeling, Deck Construction,…read moreBathroom Remodeling And Kitchen Remodeling to The Norwich, CT and Surrounding Areas. Licensed and fully insured, CT Lic.# 569589

The business representative was experienced and a pleasure to work with. We did not go with them…read morethis time but will consider them for future project. Thank you for the support. Yelp is fantastic.

Project was less expensive than other quotes I received, however final product was not was expected…read moreeither. They were clean and professional, but communication was very poor. Overall I give it a B- grade. They completed the job in the time they stated, but I will have to make changes as it did not turn out exactly as I had anticipated.

Ellen at Tile America in New London is a fantastic salesperson & designer! She helped me choose…read morebeautiful tile for my cottage bathroom & kitchen. So many tiles to choose from at the store!

Besides an awesome selection, I couldn't say enough nice things about how knowledgeable and helpful…read moreJamie, the store manager is.

Bought a gas Bosch gas cooktop at the Mystic location…read more Picked it up and as I installed it found the gas nozzle was damaged (shipping, me, manufacturer defect? Not sure, honestly). The guys at Kieth's didn't hesitate to order a new cooktop and have it ready the next day. That customer service has earned my loyalty.

We have purchased many appliances from Keiths. I'm a little late in this review, but Unfortunately…read morefor us we have become regulars bc 4 appliances have needed replacement in under 4-61/2 years. Not their fault. I'm just getting to the point. They have an excellent service department, especially Sammy. D Josephine was extremely helpful when I was extremely irate. They have an excellent customer service department too Top notch! Today, unfortunately, we had to order replace another refrigerator, (3 years of life) but we had a great sales rep Ashley. Patient , kind and knowledgeable . I would highly recommend Keiths appliances. Hands down THEY CARE ABOUT THEIR CUSTOMER! Top notch team Sincerely Josephine

I brought a bottom freezer refrigerator. the price was great they will work with you to get what…read moreyou can afford. They are in connecticut I am in Warwick rhode island and they deliver and took the old one. It was a tight fit but they made it look easy . I would give a 15 out of 10 that's how good they were. Even if you are not in connecticut check them out.

If I could leave a lower review than 1 Star I would. My fiancé and I are in the process of…read moreremodeling our home- we were in contact with the owner via Facebook market place about a double stove he had posted. It was exactly what we were looking for. We had an agreement on meeting in the early afternoon today, which was the quickest we could both leave work. We live in Massachusetts, and we both were leaving work early to meet up about with the owner. He didn't even tell my fiancé that it was sold, when my fiancé messaged him when we were about to leave asking if cash was okay he responded that someone was currently buying it. If you have a storefront... don't post on Facebook marketplace making agreements with people if it's "first come first serve" maybe post that in the description of the product. This is an AWFUL business practice, we were coming out of state and planned our entire day around purchasing this item. Absolutely disgusted with this company. "We don't pay bills with just words" then don't post on Facebook marketplace.