Another amazing stay! As always, the rooms were fresh and clean. The staff, from the front desk to housekeeping, was always on point. My past three stays have been in the Tuscany Tower, and I highly recommend it. Rooms and bathrooms are larger, the showers are amazing. I believe the rooms were recently renovated. Definitely worth the extra cost! read more

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My husband and I met his friends here Sunday night. We will never go back. We were gambling for 2 hours never saw a cocktail waitress. So I went to the bar with my ticket from machines to get us 2 waters. She wanted $7.50 each bottle for an 8 ounce bottle of water! That's highway robbery. The bartender informed very rudely if I wanted a free one I needed to ask a cocktail waitress. Walked back to my husband and finally saw a waitress. When I asked her (she was literally standing right by my husband) she informed me she's not my waitress she would send her over. A half hour went by. Still no one. We said bye to his friends left there and went to Atlantis. Promptly served when we walked in and water - it was free. We won't be back, nor will we recommend the Peppermill to anyone. Poor service Rude employees Lack of supervision Bad customer relations Expensive water (more than gasoline) read more

We were there for a volleyball tournament and stayed in the Peppermill Towers. Check in/out was really easy. The room was significantly overpriced for what we received. There was no proper closet just a very small cabinet that offered minimal space. The walls were extremely thin, and we could clearly hear other guests' TVs and normal conversations, which made it difficult to relax. Especially when they were up at 5:00am. The mattress was also very uncomfortable, sagging on both sides so much that my husband and I felt like we were sliding off the bed. The only positive aspect of our stay was the good housekeeping service they did a great job cleaning the room each day. Unfortunately, aside from that, the room was not worth the price. read more

*3.5 but rounding to 4 stars* For a casino hotel, Peppermill is pretty clean and didn't have any bad odors. We booked a deluxe king room with the steam shower. We unfortunately got a room in a bad location. It was really close to the elevator and ice machines so there was constant noise throughout the night. The room is very spacious and had lots of bathroom counter space. The steam shower makes it feel like you have your own personal sauna room. Cool to experience. Lots of great amenities such as a spa, two pools and a decent fitness room. We're not big on gambling so it was nice that they had a "Game Lab" aka an arcade room. This hotel has plenty of parking. They have some EV chargers but it may be difficult to get one as it's very populated. read more

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Got a room for the night so went to spa before check in. Great spot! Nice staff. Clean and fancy feeling compared to other Reno trips. Steakhouse dinner here tonight so may add that to this review. read more

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The lobby is clean the arcade is a blast but it's only two stars is because we were here for a wedding and multiple members of our party experience MOTHS in our rooms. And they wouldn't stop coming read more

Peppermill Resort Spa Casino - Moth guts - Hotels Near Me - Reno, Nevada

On a last-minute trip to visit my dad in Reno, we booked the Peppermill Resort since that's where he was staying. We have two kids, so we were happy to see that the hotel is kid-friendly and even has an arcade and a heated pool, which was perfect for winter. Unfortunately, we traveled during a storm and the drive took about 14 hours. I was able to call the front desk ahead of time and request a room on the same floor as my dad. They made a note in our reservation, and when I received the mobile check-in text, I could see the request reflected there. Once I completed mobile check-in, it confirmed we were on the same floor. It still took another 10 hours before we finally arrived, but our room was ready and the final check-in process was smooth and easy. The room itself was very spacious for a family of four. We really appreciated that the double beds were queen-sized--after recently staying at a Marriott with full-size beds, this was way better. There was plenty of storage in the drawers and closet for all our snow gear, swimwear, and regular clothes for 4 people over two days. The beds were comfortable and everything was clean. We were thankful to be on a non-smoking floor, which gave us a break from the smoke smell in the casino areas. I understand this is a casino and that indoor smoking is allowed in Nevada, so I won't complain about that. I called the front desk a few times during our stay, and every interaction was friendly and responsive. While I don't gamble, drink, or smoke--so this isn't really my scene--I would absolutely recommend this hotel to anyone who enjoys some or all of those things. read more

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Went here for a spa day to celebrate my besties birthday and WOW! I was blown away by the relaxing vibes, the complimentary snacks and drinks on every floor, the salt room, zero gravity room, the saunas, hot tubs, pools, and so much more. We got a service done and chose a facial and it was the all about me package and it was the best facial I've ever had. My skin is glowing and I feel so relaxed after spending the day there. They provide robes, lockers, sandals, soaps/scrubs for the shower too. This was a huge treat but I hope I can come back again for another special occasion. read more

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I travel constantly, and this was by far the worst hotel experience I've ever had. I am a Platinum member of Hotels.com, and I have never encountered anything like this. I booked a "One Bedroom" unit, with guaranteed check-in at 3:00 PM, but when I arrived, the room was not even ready by 5:00 PM. I had to wait another 30 minutes before I could finally enter. Upon entering, I realized it was a studio instead of the one-bedroom I had booked. The staff insisted this was the correct room and tried to justify it by saying they have connecting rooms, which is misleading and clearly not what was advertised. When I called Hotels.com to try to resolve the issue, the front desk staff brazenly lied, claiming that I was in the room I had booked -- which was absolutely false. I had to provide evidence to the Hotels.com manager proving that I was in a completely different room. I spent hours arguing at the front desk, and the situation was made far worse by extremely rude behavior from the manager on duty and security staff, who laughed at me and openly mocked me. I felt humiliated and even discriminated against, as they acted as if I could not speak English fluently, despite me and my children being fully fluent. This issue was honestly not a big problem -- I was ready to stay in the hotel for all six nights I had booked. If the managers had been even slightly smarter and treated their clients with basic human decency, the problem could have been resolved easily and peacefully. But they were not interested in solving the issue. They were interested in escalating the conflict and humiliating me as a guest and as a person. This is absolutely outrageous: they clearly do not care about families with children who are traveling and tired after a long trip. Security staff, who are supposed to protect hotel guests, instead humiliated us and applied pressure. These people completely forget that they are working for a living and earning the money that we pay them. To make matters worse, the room I booked for six nights at approximately $1,100 ended up charging more than $1,700 at check-in. They add $50 per night on top of the original price, plus an absurd security deposit of about $314. Can you imagine? Booking a room for $1,100 and ending up paying $600 more upon arrival. This is extremely strange and unacceptable. Only after several hours of conflict, and with pressure from Hotels.com due to the misleading listing and false information about the room, the hotel finally agreed to refund my booking. Of course, there was no compensation for the several hours lost or the stress and frustration caused. Absolutely terrible. The hotel itself is beautiful, clean, and has a nice pool, but the service is completely unacceptable. Staff are rude, unprofessional, and the experience is stressful. Even basic amenities, like toiletries, are minimal for a family of three, and everything feels overpriced and impersonal. I do not recommend staying at this hotel. Despite its appearance, it left me with nothing but negative emotions. read more

Peppermill Resort Spa Casino - Hotels Near Me - Reno, Nevada

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Stayed here for a volleyball tournament. Great location, probably 5ish min drive to the convention center. They offer free shuttle from the airport every 30 mins starting at like 4a until I think 11p. We didn't use the shuttle but our friends did Monday 5a and it wasn't full. They have an outdoor pool - one big pool, a smaller one and a jacuzzi. It was very windy but the pool was still open and heated. The smaller pool warmer than the bigger one. The gym was really nice, had treadmills, a starlit climber, weight racks, bigger dumbbells for my husband. A sauna and maybe a steam room? There's a water refill station inside the gym. I think it opens at 4a-11p as well: they also have room temp and cold water bottles th dry fine out for free. Gym towels and I think even head sets. U need a keycard to enter. Parking, there is not valet. They said it stopped during Covid. Parking is free, that's a plus. There's a parking lot and 2 story parking garage. We never had an issue finding parking. They have a lot of dining options including 24/7 room service and dining. There's also an arcade. The kids had fun playing there. The walls were a little thin but there was only one incident that we could hear our neighbors. They offer to bring u free water bottles to your room but we never had to use it. There's an ice vending machine near the elevators. The elevators were fast and never too busy for us going to and from the vball games. I think they have bell service but my husband was able to get a cart, so we could bring up the luggage's ourselves. Tahoe is about an hour drive away. We had a two bedroom queen. Had a mini fridge, a safe. Lots of outlets. Someone had to fix out a/c and they did it in a timely manner. Before check in, I asked if they had toiletries dispensers like shampoo, conditioner, body wash in the bathroom and they said yes but it was actually mini bottles. So I had to request extra. Also a friend wanted to warm up their food and they brought them a microwave to use in their room. read more

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Feeding my Christmas decorations addiction and Peppermill is coming in close to it's competition. Beautiful Christmas trees. I do love the energy at peppermill. Especially watching sports and having a light adult beverage. read more

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Our room in the Tuscany Tower was awesome!! We felt we were living the life of luxury!!! The leather couch in the sitting room, the vanity and the huge jetted tub in the bathroom with a tv, and the king sized bed! There were plenty of outlets, tables, seating, etc. We enjoyed a few meals at our stay. Our favorite is Romanzas. We invited friends to join us, we chatted quite awhile before we were greeted and our order taken. Each couple ordered the Caesar salad to be split and our individual entrees. We once again waited quite awhile and our entrees arrived, no salad. Our waiter didn't hear us say we still wanted our salads but said he would get us dessert. We didn't see him again until we had finished our entrees and his assistant provided us with boxes. He came back eventually and asked for our dessert choices. I was pretty disappointed with the service, it wasn't busy so I really have no idea where our server was during our meal. The food was delicious as always we were a little embarrassed in front of our friends because we spoke so highly of the food and service. We enjoyed our staycation. It's nice to have a place so close that makes you feel like you are on a vacation far from home! read more

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Quality/Quantity - Overall good. We came here today for Hot August Nights. Their parking garage was under construction, but still plenty of spaces, even with Hot August Night going on. Still easy in and out. Atmosphere - What is up with all your large screen TVs? To create FAKE selfies...? See picture. 1623 rooms, 785 suites, 10 restaurants, and a convention space all within the hotel. Notable restaurants are: Bimini Steakhouse, Biscotti's, Biscott's Cafe, Cafe Espresso, Cafe Milano, Casino Bar, Chi, Fireside lounge, High Limit Slot Lounge, Island Buffet (currently closed), Lobby Lounge, Oceano (2016 remodel), Romanza, Sole Poolside, Sports Bar and Deli, The Pub, The Terrace, and White Orchid Private Dining. Tuscany themed. Heated outdoor pool and cabanas. A fairly large gym. You can also get married in the Pisa Room. Spa & salon. Free use of computers for flight information or to print boarding passes. So many bright video slot machines. Add this with the big screen TVs and I am starting to get dizzy... Poker room. Etc. Service - Good. Mostly self service. Well today my waitress was amazing, the beers kept coming and I even left winning $7, LOL. I gave my winnings away as a tip. Price - Normal for a resort casino. Casino resort prices. Owner Suggestion - Congrats on your success since 1971. read more

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My first stay at the Peppermill was a really pleasant experience. I actually got upgraded because the room I originally booked wasn't available -- total Jerry Seinfeld moment (if you know, you know). The room itself was spacious, clean, and very comfortable. The king bed was great, and the pillows had just the right amount of support. But the real highlight was the bathroom -- especially the steam shower, which was amazing after a long day. Overall, I'd definitely recommend staying here if you're in Reno. Great rooms, nice amenities, and a solid experience all around. read more

Peppermill Resort Spa Casino - The steam shower - Hotels Near Me - Reno, Nevada

Loved our stay here! Amazing pool and gym! Great food!! Huge sports book! Fun lityle bars! Clean and smelled less Smokey than anywhere else! We would def come back! read more

Came to this resort to visit family who live locally. We saw that it had been touted as a great hotel, so we wanted to try out the place. The staff here -- all of them-- are amazing. They are friendly and helpful and get the job done. It's refreshing to come to a resort where the employees look like they actually like their job. The room in the Tuscany tower, which is being renovated, was beautiful. Even though they are still working on it, we had a quiet room and barely noticed the construction workers. One thing I would change is the bed and linens as they were a little less comfortable than other nice hotels. The resort restaurants are excellent as well! We will definitely stay here in the future!! read more

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(This review is for the Spa) Karla my massage therapist listened to all my concerns and helped me feel relaxed. Zoie my aesthetician for my facial customized my facial and was so gentle for my extractions, and then my grandma and I had pedicures with Amber and Sara (I think were their names)- they were funny, professional, and our nails came out perfect! Thank you to the treat to make our grandma and granddaughter spa day AMAZING! read more

Been waiting in line to check into our hotel room at 12:40 AM. Only one person working the counter, estimated wait from my standpoint to the front is over one hour to just check in. absolutely no service, rude employees, nobody wanting to help and nobody talking to each other. Complete chaos. read more

Peppermill Resort Spa Casino - Absolutely rude staff, specifically this guy. Completely RUDE - Hotels Near Me - Reno, Nevada

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I stayed at the Peppermill in Reno for the first time. Very nice accommodations and very helpful and friendly people. A special shout out to Jacob at the Bell Desk. He was very kind and assisted me with my luggage and helped me find where I needed to go, as I got completely turned around at the casino. A big thank you to Lauren, my Host, for setting everything up for me. With the exception of the Sobroso, the Mexican Restaurant, the other eating establishments were great! I do not recommend Sobroso to anyone. Not a good experience and myself and the rest of my party of 4 ended up walking out and not even ordering. Customer service is important and they definitely need to work on theirs. read more

This hotel has the best service and the nicest spa :) Thank you for the hospitality, staying here never disappoints

I found myself at the Peppermill Resort on a recent work trip! It was overall a lovely place to stay and I see why they have so many great reviews. I do wish I had more time to take advantage of their many amenities, they do have a LOT of them - including multiple pools, a spa, 15 or so onsite restaurants and of course ample gambling opportunities. On that note, I would recommend a stay here if you have time to enjoy them. They have a 50 dollar a day resort fee, that really is steep if you are only enjoying the two water bottles that come with it. I stayed in a two queen bed room. The beds were super comfortable with plush pillows, the overall room was pretty tight and could use a bit more detailed clean, but it didn't feel dirty by any means. Soundproofing wasn't the best, and we could hear our neighbors throughout our stay, but it wasn't horrible or to be unexpected at a hotel. We tried a few of their fast casual restaurants including a few cafes, they aren't cheap thats for sure, but fit the bill and appreciated the options! All the service we received was great. Everyone was super friendly and helpful when we got a bit turned around in hotel - haha. Overall, lovely option, close to all the happening in downtown Reno, with of course lots to do right onsite. read more

The hotel room was phenomenal!!! Got a suite with a tub overlooking the mountain, 2 tv's, a steam shower with dual sinks and a fireplace!!!! Great layout, bed was actually descent and the pillows were so comfy!! The hotel itself you never had to wait on the elevator, easy to get around. Hated they had no smoking where u can sit and watch the games:( The games didn't pay much, did see a few big wins though. The coffee shop was convenient with lots of breakfast /lunch options and gelato too. The fireside lounge is great!! Got a 35oz drink and got to keep the glass. There is really nothing to do other than the pool or gaming but luckily there is plenty of things close by, even a great movie theatre! FYI .. there is lots to do at the GSR hotel with a Fat Tuesday and bowling/billiards and laser tag. Overall I would definitely stay again!! read more

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My husband and I recently stayed at the Peppermill while in the area visiting my grandparents. The room was comfortable, and on a non-smoking floor in the Peppermill Tower. It also featured a steam shower, which was pretty neat. We visited during the Super Bowl weekend so in terms of drink service on the casino floor it felt a little slow, but we found that we really enjoyed some of their drinks - including their Bloody Mary's. They have a few restaurants on site - we only visited their steakhouse - Bimini's - this was fantastic. Room service was also great, and includes an 18% gratuity so if you lost all your cash on the casino floor the staff don't go without. Overall, I'd stay here again for what it offers. read more

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Had a really nice day here. Check in and check out was made super easy. They have kiosks at the entryway and you just put in your ID and it matches with the reservation and it prints you out your keys. You go ahead and pay at the kiosk even if you pay ahead of time they still have a resort fee that you need to pay when you check in. They email you your room number as well as showing it on the screen and then you head to your room. This is a pretty big place. Luckily while I was checking in, they hadn't attended kind of looking over that area of the kiosks and I had a question about the charge which was the resort fee and a deposit. When my room printed out, I asked him how much further it might be since I had walked quite a ways to get inside from the car and carrying with ice chest I was getting tired. He looked at the number started to give me directions something about walking over a skywalk to get to another tower and he stopped mid sentence and said hold on, let me see if I can get you a different room that's closer. Connor was his name and he ended up getting me a different room. I think I was originally on the second floor in a north tower and I ended up getting in the Peppermill tower on floor 11 only a couple doors from the elevator, which was greatly appreciated, so thanks, Connor your awesome!!! There are nice views from the higher floors. The room was very nice. I especially like the large shower with shelf in the long counter with sink made it nice for multiple people to get ready at the same time. I was pleasantly surprised that the rooms were nice and cool when we arrived since it was a hot day outside . This trip we didn't have much time to explore the place too much since we had prior engagements outside of the casino. In the morning, we decided to go check out the casino and amenities so we would be aware of what they have for next time we come visit and need a place to stay since we really like the room. We took the time to sign up for their loyalty program played a few slots and within about five minutes I won $300 so needless to say we went ahead and checked out and decided when we come back next time we will make a point to dine in house and check out more of the amenities. Checkout was super simple. I received an email in the morning that had a button to click and said check out here. I clicked it. They said you're checked out. I left the keys in the room super easy. read more

Peppermill Resort Spa Casino - Hotels Near Me - Reno, Nevada

I've stayed here twice this October. The first time was second floor of the West Wing. This trip it is the second floor of the North Wing. Both are equally unpleasant, but the north feels weirder, because the elevators to the hotel floors is accessible from outside. The inside of these wings feels like a cheap motel that was purchased and renovated with Peppermill branding. The floors ceeek when you walk on them, carpets feel dirty in the rooms. Bed is hard, and you can hear everything going on around you. The parking lots are so bright it's impossible not to have light shine in through the windows. I would never stay here again, I only have stayed these two times because my company booked me here. Pass for sure! read more

This is my "HAPPY PLACE"!!! I've enjoyed periodic 3 or 4 night getaways here with my family for over a decade now. Initially I would come here for spontaneous weekend trips with my mom just to gamble and destress from a hectic work week... Throughout the years it's become a tradition. The comps are pretty good although I've noticed the resort fees have increased through the years (insert sad emoji here). We used to get comped free rooms which enticed us into coming more frequently, but now they tack on the resort fees so it's not so free. Still, the nostalgia, excellent service and accommodations keep us coming back! Plus the scenic drive to this part of Reno is relaxing in and of itself. Cleanliness of the rooms are above average and the beds in this hotel will literally HOLD YOU HOSTAGE they are so friggin COMFORTABLE!!! I wish I could express how comfy these beds are! I literally NEVER want to come back home after staying here. I sleep like a baby. I prefer staying in the Tuscany tower as it offers better views plus a nice big tub with jacuzzi jets and a tv in the bathroom. However, if no Tuscany rooms are available, the Peppermill tower is newly renovated and their rooms are quite nice as well. The slot machines are friendly although I'm not a huge gambler, I have won my largest jackpot here! $6800 on a dollar machine! Cocktail waitresses round frequently and offer beverages upon request. When we come visit I enjoy playing the slot machines, occasionally tables. The nonsmoking gambling area is quite small, which is one of the few downfalls of the casino. I wish they would expand this area for those of us who hate that smoky smell. They have two huge heated pools, one which has a cascading waterfall for cooling off in the heat! Or just taking a nice dip at night. You must be a hotel guest to use pools. Lifeguard is available at all times. As far as the dining goes, you can't go wrong with Oceano (fresh sushi & seafood) or Bimini's Steakhouse! For something more casual, the Mexican restaurant Sabrosa's is pretty good too! Let me not forget to mention their Spa. I'm a HUGE proponent for self care and Spa Toscana is AMAZING. I recommend the all about you facial or the Tuscan Ritual massage.... Prices are not cheap, but the quality of their services are commensurate with the price. Be sure to book in advance as they do get busy during peak season. The last thing I want to mention about the Peppermill is the 5 star SERVICE. From the front desk workers to housekeeping, literally every person who works here is so accommodating, friendly and genuinely warm. This hotel and casino has so much heart. If you're ever in the area, you won't be disappointed stopping by for a short (or long) vacation. The Peppermill is the BEST!! read more

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I came in expecting a nice experience, but it turned out far better than I imagined. The atmosphere felt calm and thoughtfully designed, making it easy to unwind from the moment I arrived. Every detail, from the amenities to the overall cleanliness, added to the sense of comfort. The variety of spaces to relax in kept the day interesting without ever feeling crowded or rushed. I also tried one of the services, and it exceeded expectations professional, refreshing, and truly rejuvenating. By the end, I felt completely recharged. Its the kind of place that turns a simple visit into something memorable, and I'd gladly return again. read more

Im a regular i come a cpl times a week... food comps and regular comps. I have to admit I tend to win at least 30% of the time. One out of every 2 or 3 visits on average. My mom visits every October with my aunt and they stay the whole week there. I live in Reno 3 miles away and get roped into staying with them. They like it so much I can never drag them outside the casino walls. Between gambling, naps, and the many choices of restaurants my mom doesn't want to leave. And all I hear about year round ia they can't wait to come for cafe Milanos Turkey dinner (which they eat at least 2 times in their week stay)... also Romanzas Oso Buco is amazing. I also like their bolongase ( add extra butter)... read more

The only reason I'm updating and giving a better review is because of Kyle, the bellman that brought my luggage to my room, Mike, the concierge manager that went above and beyond, Dan another manager for reaching out to resolve my experience with the ladies at the front desk and I have to mention Kyle again. His energy is epic! P.S stay away from Adita at the front desk. Her attitude sucks the most. Still love the people I mentioned earlier! read more

Def the best casino resort in the Reno area. Been coming here for years as a skier and someone who prefers to stay somewhere with more food options and I am so thankful!! Parking is plentiful and never a problem, the employees are always friendly and welcoming, they have several late night food options , and their gym is fantastic (for a hotel gym). Most hotel gyms are pretty sad. Most hotel gyms are small, have a couple of machines, and maybe a few dumbbells. Their gym is clean, have plenty of towels and sanitizing wipes in several areas, a co-ed dry sauna, bottled water at room temp and cold, and everything from cable machines, leg press, to a squat rack. Yasssss!! The staff at Biscotti's and the cafe are top notch! They consistently greet you with a smile and are so accommodating. The staff at Fireside Lounge make fantastic drinks and they have an arcade for kids and adults. Their outdoor pool and jacuzzi are warm enough for everyone to enjoy during winter and they have plenty of towels on hand. Also love that they have two king beds in some rooms. read more

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I really enjoyed this venue for a conference. Also I would stay here if I come back to Reno. Spa is top notch. Worth getting a treatment just to hang out there all day. Restaurants are quality! Poker room has a good variety but not too big. There's definitely some sharks. Table games had decent minimum bids $10 The conference area was fantastic. Food was great. They had a live musician every night. It is a bit Smokey The pool area is very nice and open 16 hours. Gym is top notch opens at 4am read more

I'm not sure if Lisa "D" was the one who delivered my order (her name was listed on my receipt), but the woman who brought dinner to Room around 6 PM this evening was an absolute delight. She was engaging, endearing, and had a fantastic personality paired with superior customer service. She went above and beyond--beautifully setting my table, laying everything out perfectly, and even handling the wine (with a little help). Her effort and charm made the experience feel truly special. Someone needs to give her a raise! The food itself was just as impressive. I enjoyed a rich and flavorful French onion soup, crispy mozzarella planks with generous portions, a fresh side salad, and a club sandwich with added avocado alongside perfectly cooked fries. Everything was delicious from start to finish. The hotel, as always, is fantastic. The staff keep the rooms spotless, and the casino area is pleasantly free of heavy smoke--a detail I truly appreciate. We also enjoyed the Fireside Lounge, Bimini Steakhouse, Café Milano, and Biscotti's during our stay. It's always a treat to stay and dine at the Peppermill Hotel and Casino in Reno. Thank you, Lisa (if that was you), and the entire Peppermill team, for making our visit exceptional once again! We will definitely be back next year for Hot August Nights as we have done for the last 10+ years read more

This was such a bummer experience at Peppermill... My boyfriend's was told the Peppermill had upgraded rooms, so he booked in the renovated building- 2 adjoining rooms (he snores). When we got there the front desk lady was suuuuper rude and condescending. She told him that not only were we in the unrelated building but that are rooms were not adjoining because they were very booked and could not accommodate. Unapologetic and rude about it. This is not only disappointing but also a safety issue for me. We only ever saw one other person and never heard anyone on our floor... which seems they weren't as booked as she had stated. We would have booked somewhere else if we had known all of this when booking. So lame. read more

Second stay at Peppermill Resort and Spa ended up being a last-minute pivot after we had to cancel a cruise due to health issues--and it turned out to be better than a week on a cruise ship. The gym is outstanding (great equipment, men's and women's steam rooms and saunas), and the three-level spa is pure relaxation and easily one of the best I've ever experienced. Every restaurant we tried delivered: the coffee shop, steakhouse, Italian, and Chinese were all excellent. What truly sets this place apart is the service--old-school, hands-on, five-star service you rarely see anymore and wish Vegas hotels still offered. My husband is a skier and spent two days at Mount Rose Ski Tahoe, which had more open terrain than anywhere else and was fantastic. We stayed in the Tuscany Suites, currently being renovated and actually preferred the classic style. This was an exceptional stay all around, and we'll absolutely be back! read more

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I was invited to return to the Peppermill after a not-so-great stay back in June. The Imperial Suite is a lovely room...one of the best ever and was super quiet...just what I needed. All up a great experience with excellent food at Chi and Oceano. read more

Peppermill used to be my favorite place to gamble. However, and the last year or two, I was told that the owner passed away and someone else took over the business. Whoever that person is, they completely ruined this place. They took out all of the fun old school, progressive machines and put in all of these new animated machines which are just terrible. The vibe is completely different, the staff is down to skeleton crew. They cut FreePlay in half even for platinum members. Worst of all, we witnessed a drawing where they split the first place prize into two different drawings and guess what? The same person one first place in both drawings. 100% rigged. You will never change my mind. What are the odds? The same person winning first place in both drawings? Impossible. This was just the icing on the cake considering the machines are now so tight, you could spend $1000 and you might get $100 back. Now I see why when I come here the business is so slow when before there were long lines of people waiting to check in. Not anymore. After talking to some of the other players, they said they wouldn't be coming back either. That Reno now is just not a good place to gamble. As much as I don't like the casinos in California, I have to admit I can still win here and there, but Peppermill, forget it. The only place that's worse than here is Atlantis Casino. We found GSR or grand Sierra resort to be the only fair Casino so far when it comes to gambling in comps. I have now switched my preferred status over to their Casino. Very sad to see Peppermill go down the toilet. We came on Mother's Day weekend and grand Sierra was pretty busy, however, Peppermill was a ghost town. It seems I'm not the only one who has figured out this place is not what it was before. read more

I made a trip to Ohio this past week. I chose to stay in Reno because my flight was leaving left very early and my. flight returning arrived very late. I wanted a place to leave my car and to have shuttle to the airport. Note: I live 75 miles from the airport. Aside from having to navigate the stairs below in the picture, my visit on the first night was fine. I appreciated the fact that they have complimentary water in the refrigerator, two bottles. The bed was very comfortable and again, no complaints. However, on my return trip, I was quite frustrated. My plane was scheduled to arrive at 11 PM and that gave me 45 minutes to get to the hotel shuttle. Extremely doable! However, my plane from Phoenix to Reno was significantly delayed. We did not arrive in Reno until around 2:30 AM. I had called the Peppermill and they told me that there was no shuttle after 11:45 PM I ended up having to spend $30 for an Uber. Again, I had a room where I had to navigate those stairs with my suitcase. I was given the option of having someone bring the luggage to me, however, it was super late and I was super tired and I only wanted to just go to sleep. I didn't want to have to wait for my luggage. I slept a couple hours and woke up and was hungry. I ordered room service. The difficulty in that is that the phone was not working properly. It made horrible noises when you tried to call, and if you did get a clear connection, the horrible noises Interrupted your conversation and you had to end it. I then noticed that the phone had a smell like there were burning wires. Using my cell phone, I called the front desk to report the situation. She said she would send an engineer up right away. I was there another two hours before I checked out and no one ever showed up. I was able to be connected by her to room service and did get my delicious breakfast. I was quite disappointed because this was my first stay at the Peppermill. We normally stay at a different resort hotel, but the Peppermill had a better price. It will be worth it to me to spend the extra money so that I don't have to trudge up all those stairs with a suitcase, nor worry about my phone catching on fire. read more

Peppermill Resort Spa Casino - The only way to get up to a majority of the rooms in the north tower is to go up the stairs. Imagine navigating a suitcase! - Hotels Near Me - Reno, Nevada

I went with a few friends today to enjoy a spa day. I signed up to receive a 80 minute massage. It felt like she really got the knots out! Just what I needed. After my massage, we went to use the indoor pool and have lunch. I ordered a beet salad with grilled chicken. Wow! The chicken was cooked to perfection. So juicy and flavorful. The red and yellow beets with blue cheese and pistachios melted in my mouth. Impressive portions for our lunch plates. The spa has a sauna, steam room that felt wonderful. I was a little disappointed in the Salt Himalayan Room. It was very bright and the seats were upright. Locals receive 20 percent off services Monday through Thursday. Overall, loved my spa day and being pampered! read more

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Although we did not stay here at this hotel, my partner and I were enthralled with our experience inside the casino bathroom the day we came in on 7/5/25. This hotel has Illuminated interior ceilings of Michaelangelo paintings, intricate moulding and gold fixtures (including the poker tables). While in the bathroom, I was reminded of the Roman times when everyone was pretty much a slave and a privilege it was to be surrounded with gold. I was grateful to be basking in gold vanity! My man, on the other hand, felt like he took a royal piss in front of the mirror. He said he had his eyes closed, released a good spout while opera music blazed in the background--- uhh-ahhhh-ah! Pretty sure we would've had quite the experience had we booked a room to stay at this hotel! It's been decades since we were accommodated here. Definitely looking forward to a future return! read more

By far the best gaming casino in reno. This is our go to everytime we come visit. The rooms are spacious and comfortable and the staff is always top notch. read more