Great GM, such a great dude! Service out did the food in this case. Walked in and got greeted! The guy in the grill was super friendly. He said he was the General manager. Look like he was very busy and still held a conversation. After we ate, he came out to check on us. Looked in great shape. Talk to us about the food and the weather. Enjoyed the day read more

Super disappointed in the fall off of this restaurant. Maybe it's under new ownership, but literally every menu item has declined in the last year or so. Fries are greasy and flavorless, the steak is dry, and the service is slow and impersonal. We were semi-regular here (once or twice a week), but now we avoid it, which is too bad. read more

I rarely eat here. That being said, it will now be never. Lmao 18min wait at the window and when I got home I opened the boxes to find the most pathetic "everything" Philly I've ever seen. They said it might be a few minutes because they were "busy" but there was literally no one there. Oh, and one of the sandwiches had a giant hair in it. $30 for bread and hair. I guess the hair was free. read more

PepperJax Grill - Wtf is this? - American Near Me - Bellevue, Nebraska

Ordered a chicken salad for take away. Was highly disappointed to see that the greens in salad are black and mushy. Doesn't look safe to eat like this. Chicken nugget quantity of chicken in salad also a shocking how little there is considering it was $10-12. Shameful waste of money. read more

PepperJax Grill - Mushy blackened salad greens- yuck - American Near Me - Bellevue, Nebraska

I grabbed lunch to go today at this location because I haven't been here in quite some time. My steak rice bowl was loaded full of food and toppings. They did not hold back on giving me all the foods plus it was hot and fresh. I had enough food to eat half for dinner tonight. Of course I picked the busiest time to go in, so there was a lot of people in line. It took quite some time to get my food, but I was understanding because this was a busy lunch time rush. The tables and order line looked somewhat clean for being busy, and the staff is super friendly through the chaos. read more

I've always received good service at this location close to my workplace. I will go for the carnitas or beef rice bowl. They are usually really quick to get my order ready either in the drive-through or inside. Everything usually taste warm as well. The last time my guacamole was somewhat frozen but still tasted good. Overall, it's a nice alternative to Chipotle due to closer location. read more

Who even eats here...garbage! Dried out meat on dried out buns. I tried this place back when they first opened..not impressed then and even less impressed now. Can't believe I paid for food that extremely crappy. No wonder the parking lot is alllwwaaayyyssss empty. Even mushrooms were dried up. Gross. There should be a negative star rating available. read more

Ordered the steak nachos, and the order was correct other than they forgot to include the chips for the nachos. Service was good and the staff in the drive-thru was friendly. The peanut butter bar was really delicious as the final touch to this quick lunch. Like the fact you can order online and pickup in the drive-thru or curbside. Makes it nice if you have anxiety and dont wish to practice giving an order a million times. read more

PepperJax Grill - American Near Me - Bellevue, Nebraska

Slow, I ordered a loaded fries, my daughter chicken strips. Now I get it, your a cheesesteak place. Had to fry some chicken. But after it was done, both my order and the strips sat. And sat, and sat, and sat. Fries were cold, mine were soggy. We were just standing there waiting! Then we get our food and sit down at THIS TABLE initially! The fucking thing rocks about 6 inches corner to corner! Take some pride franchisee! Visit your store! Pay your managers! read more

A noisy, under-renovation hole in the wall with a lackluster selection of toppings for your sandwich/burrito. 3 kinds of pepper, but no plain old tomatoes? Worst of all, my single beef burrito was $12.50. That's JUST a burrito. No chips or fries, no drink. Burrito tasted decent at least. The steak was a bit bland, but the salsas were a solid B, and banana peppers on a burrito are a nice, rare option. All and all, Pepperjaxs is Chipotle for hipsters who think paying more for less is somehow cool... read more

FAST!!! Is my first impression.... There were 4 cars in front of us and we had our 2 steak salads within 5 minutes! The order was correct which amazed me since they were talking faster then most car dealer spokespeople read their disclaimers on TV commercials. The food tasted great as it always does. My biggest reason for not giving 5 stars is the sadly my steak in my salad was barely warm and I did not feel like going in to have them redo everything. My wife said her steak was hot and you surely could see the steam coming of her to-go container. We picknicked in the parking lot for our "romantic" fast food dinner which seems to be our thing lately since only takeout is available. Bottom line here at this location is they are fast, friendly and get the orders right. Maybe not pre cook the meat so far out that it's cold before it gets to the customer. read more

PepperJax Grill - Steak salad - American Near Me - Bellevue, Nebraska

We ordered a couple of cheesesteaks and a side of fries to go. The fries were okay, but the cheesesteaks left something to be desired. The bread was dry and falling apart, and the meat was dry with very little mushroom and peppers mixed in. Needless to say, we don't plan on coming back. read more

I witnessed shrimp being placed on the flattop to cook on the same surface as every other item on the menu with the same cooking utensils with zero regard for cross contamination not once but TWICE in the same visit. Instead of using the sauté pans as separate cooking vehicles they instead used them to cover the shrimp on the flattop with water to steam it. They have the tools they need to cook food safely but they blatantly chose not to. Anyone with a seafood allergy DO NOT risk eating here!!! read more

Always a pleasant experience at Pepperjax.. Quick and halfway healthy meal.. Usually set up with a salad and double protein. Today my son decided on a burrito and he was very pleased, husband and I got a salad mine had rice on it his did not.. They never asked if we wanted rice on either one.. I ate it because I was super hungry but usually we don't ear rice, grain or bread.. They seemed in a huge hurry to get people pushed through the drive through, we always go inside maybe that is the difference as to why it wasn't as good of an experience as usual.. read more

Great food great service. We were expecting just a traditional Philly and we got exactly what we'd had our minds on. read more

PepperJax Grill - Custom Loaded french Fries!! - American Near Me - Bellevue, Nebraska

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Good food, always hot and ready to devour. I love their steak bowls the best, If you are ever in Nebraska and need a tour guide in one of the best restaurants!! I am your girl all in all it's the best. read more

Pepperjax in Bellevue opened not too long ago. Finally got around to trying it out for lunch earlier this week. Thought it was only Cheesesteaks, but also rice bowls, burritos, salads. I went with the regular cheesesteak. You walk up and order at the counter and they cook your meal in front of you. Got my cheesesteak with mushrooms and onions and a side of fries and drink. Sandwich is good sized as well as the french fries. I variety of sauces to choose from to add to your sandwich. Flavor is okay, but NOT the best cheesesteak in America or whatever their slogan is. Price is okay as well. A place I would potentially eat at again, but not go out of my way for it. read more

I ordered online from their Bellevue location. Arrived to pickup in drive through, was told to come inside to pickup the food. I ordered online, where I did not have to go inside. So I left. They charged me twice, according to my bank. I will never eat at these restaurants again. read more

I went there on a lovely Sunday night an hour before closing and I ordered a shrimp steak bowl and this nerve of this lady complaining about not wanting to make me bowl well bitch don't work at Pepperjax then if you don't wanna make it read more

Stopped in while visiting my brother & sister-in-law while in Omaha. I'm from Cincinnati & the best way for me to describe this place is if Penn Station & Chipotle had a baby it would make Pepperjack Grill. I had a chicken bowl with rice, black beans, green peppers, jalapeños, lettuce, tomatoes, salsa & cheese sauce. It was delicious & so filling. Definitely worth a try if you are looking for something quick & want something that isn't your average fast food. read more

PepperJax Grill - My chicken bowl & my brothers Philly cheesesteak sandwich. - American Near Me - Bellevue, Nebraska

The customer service at drive-through was excellent. But my food had a lot to be desired. My French fries look like they were sitting out for days... I had to throw them away. My steak philly with so FREAKING salty.. read more

Pretty good. You're asked a lot of questions when ordering. But you get exactly what you want. You can choose from rice bowl, burrito, ect with choice of your protein veggies sauce and condiments. They will literally name out everything. Flavors are good. Have gone back twice. Oh and hubby really likes the philly read more

PepperJax Grill - Chicken rice bowl with spicy cheese, salsa - American Near Me - Bellevue, Nebraska

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This is my go-to place for Philly Cheesesteaks.. possibly one of the best I've tasted between all cheesesteak places I've been to not including Omaha. I'll usually go for the steak sandwich with jalapeños and their jalapeño sauce (fireball), great taste and provides a nice spice to it! Be sure to check out their website for any deals they might have going on.. seems like they always have some coupon they're offering like buy 2 get 1 free, etc!! read more

I love that this location has a DRIVE-THRU! I semi expected it to take forever to get through the line but it did not and everything was fresh and exactly how I ordered it. Customer service was friendly and helpful. Will be back. read more

PepperJax Grill - Drive through steak salad. Nom. - American Near Me - Bellevue, Nebraska

I went through the drive thru and ordered a chicken philly and when I got home I was so disappointed cause I opened it to only have half of it with the meat in it and the other half was just bread and my large side of fries was just a small handful of fries. And the philly was mediocre and DEFINITELY wasn't worth the money. read more

My husband and I go to the other locations pretty often so I told what the quality and taste SHOULD be like so I was pretty disappointed in this visit. There was nothing special about this trip. The fries weren't crispy, the bread was faintly toasted, and the meat was covered in seasoning. My lips were burning because of all of the seasoning. I am hoping that once they are opened longer it will be better. I will probably wait a few months before I try it again. read more

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They over charged me with my order of 2 signature Pepperjax beef Philly cheese steak and two large fries for $27.34!!! So I brought it to the guys attention and ask how much is the extra meat? So when I caught him he added a large cheese fries and two drinks on my order. I handed my military discount but I couldn't tell if I got it cause they don't have an itemize receipt. For 2 signature sandwich and 2 large fries for $27.34 is waaaaaaay too much. Tsk.. tsk.. tsk... be careful when ordering here cause they over charged me $7 over from my original order. read more

Food: Had the philly...ordered it "fireball" style. Awesome flavor and very fresh. Fried were good also. Atmosphere: Clean and plenty of seating. Customer Service: Quick but the employees were not the most welcoming. Conclusion: Great food. We'll be back. Hopefully employees are a little more happy. read more

Well they seem to mess up my order more times than getting it right. Service has constant turnover seems like few people care about what they do. I went through the drive through and got the wrong order again. In addition the last 2 times I was inside the cashier misted hated her job. I think. I am done going there for good. Some place should probably just close down. Panera's always does a good job so more power to them the pepper jacks in Bellevue Nebraska is ok to bad. read more

Seems like every time we go to this location, the order is wrong. Is the B team just always on shift? It's fast food, it's not that hard.

They are very friendly and help with the process for new people. I got the philly and my husband got a burrito. It was delicious no complaints by husband is obsessed! It was clean and customer service was good! It's a good bang for your buck and they give free drinks to military. read more

The drive through service here was terrible. We left without attempting to further place an order after the rudest person I've encountered in awhile repeatedly showed blatant disregard for customer service satisfaction. Not once did she repeat the correct item back to us and her tone of voice clearly conveyed her annoyance at having to be bothered with us at all. Not going there on a Friday night again. read more

A surprising find on a road trip. We usually prefer something other than the run-of-the-mill pit stops and this place certainly fit the bill. I had the chicken strips and my husband had the cheesesteaks. He was pleasantly surprised at how good it was. Reasonable prices and worth a stop read more

I go here often and the food is always good! Most of the employees are great, of course like anywhere you go some of the employees aren't the best. But on the plus side my food always turns out amazing! read more

The last time I came through the drive thru they took a long time to get my food then 'didn't have my order' and gave me a random order they had for free because of the mistake. I came in a few days later and they have their meat portioned out into Pepsi cups next to the grill. Made it right in front of me and I was a little confused why my food was prepared with meat from Pepsi cups rather than the actual way where it's in a paper. I asked the cashier why my food was in Pepsi cups and he said 'what' and walked away then went up to the cook who prepared my food and told her what I said and what he said so he clearly heard me and played dumb. I'm afraid to eat my food just from this whole experience and I won't be back at this location or recommend it to anyone. Save your time and money, go somewhere better or to another location because this one clearly hires anyone and they don't train them correctly. read more

Went with my family. They convinced my father to add queso which is not a bad idea but then added a nickles worth of cheese. I'm not happy when people rip off older folk. Anyways, he didn't notice but I did. 2 stars off for that poopy play. Food was still good and the person who cleared tables stayed on top of it.... oh... free ranch. Loves me some free ranch. I'm one of those sick bastards though who would put ranch on anything. Making it free is always one way to get repeat business. I will go back to Pepperjax.... just not that one. Sham on you guys for taking advance of an old man. read more

Worst customer service ever!! I was trying to order at the drive through and she kept talking over me and talking so fast I couldn't understand her so I had to repeat myself about 3 times. So rude and unprofessional and when I got to the window she told me my total, took my card, and slammed the window. No name tag so I couldn't see who it was but very unimpressed. Foods always good though read more

I ordered a salad for dine in, and when it came time for me to select my toppings the worker rudely asked me "Can you not lean?" I'm assuming she was talking about leaning into the protective glass by the counter, but in reality I wasn't trying to do anything bad. I am a very soft spoken person who likes to stand close to the glass like any normal person would as a courtesy so that the worker can actually hear me and so that I can see all that is going on my salad. She didn't give me any kind of explanation as to why I shouldn't stand close to the glass, nor did she say please or apologize in an attempt to be courteous or hospitable. She completely caught me off guard in a negative way due to her complete lack of customer service and communication. I would have rather just gone through the drive through to avoid this kind of experience altogether. read more

Not impressed at all. Sandwich was wayyy to salty. I had to throw it away. The bread wasn't toasted but more on the chewy side. Overall major fail won't be dining here again. read more

I really enjoyed this place. During lunch hour they know how to keep the line moving in a timely manner but at the same time not lacking in quality. I got the steak rice bowl and a drink for around $8. What i like most was the huge variety of toppings and sauces to choose from. Your bowl is only as good as you create it. The portion size of the rice bowl was huge for the price. I left full and satisfied and will definitely become a repeat customer at this establishment. read more