1. Pep Boys

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Sanford, FL

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Pep Boys

2.9 (34 reviews)
Closed • 8:00 am - 7:00 pm

Services - Pep Boys

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Pep Boys Photos

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Recommended Reviews - Pep Boys

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9 years ago

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9 months ago

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9 months ago

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1 year ago

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8 months ago

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

A simple oil change takes 2 hours when they aren't busy. Will never go to Pep Boys again. Very poor service.

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3 years ago

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7 years ago

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3 years ago

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3 years ago

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3 years ago

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6 years ago

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8 years ago

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8 years ago

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5 years ago

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5 years ago

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10 years ago

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7 years ago

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8 years ago

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9 years ago

Great Experience - I would highly recommend Pep Boys in Sanford for providing great servicing experience. Great team of professionals.

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13 years ago

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11 years ago

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14 years ago

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11 years ago

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7 years ago

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8 years ago

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8 years ago

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9 years ago

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Ask the Community - Pep Boys

Review Highlights - Pep Boys

“The guy at the front desk was super helpful over the phone and went double check with the guy working if he would be able to help.”

Mentioned in 2 reviews

Read more highlights

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Valvoline Instant Oil Change

Valvoline Instant Oil Change

(44 reviews)

Had a great experience here today I brought my dad's truck to get an oil change…read more I did the oil change and fixed one light. As I was sitting there I looked on the website and found a 50% off coupon!! So it saved me like $50. Very happy today. I will be back. Quick service friendly staff. Check it out!

After being a customer at this location for over 15 years, I will not be back to this or the…read moreAltamonte location any longer. I pulled into get my oil changed today at the Sanford location and when I pulled in behind another car, I got out of my truck and aske the lady working where the bathroom was and she yells to me "no public bathroom" I told her that I was a customer and not someone off of the street and he response she yelled was "no public bathroom" I asked he is they did not have a bathroom for their customers and she still only answered "no public bathroom" and started shaking her head and walked away. I then asked a man working there if they had a bathroom for their customers and he told me it was being "remodeled' ... I'm guessing complete bs. I then drove to the Altamonte location on 436 and before getting out of my truck I asked if I would be able to use the bathroom there and he said it was "out of order". I then decided that after 20 years as a faithful customer at different locations, but mostly at the Sanford location that I was now no longer a customer to Valvoline. I then googled oil change near me at it showed me Just5 oil changes and offered me a 25.00 dollar off for new customer. I drove to the Forest City location and was in and out quickly and was able to use their very clean men's room. When I went to the Sanford location and the service tech spoke to me like I was an idiot and couldn't just tell me that the bathroom was being remodeled like the other tech did, and insisted at just yelling at me with 3 words "NO PUBLIC BATHROOM" Hey Valvoline, get some bathrooms for your customers...its 2026 Not going back...

Martys Auto Works

Martys Auto Works

(27 reviews)

took my car b/c of stalling issues could have told me 50 things wrong turned out to be a kink in…read morehose no charge wow what a surprise would highly recommend not to many honest people anymore Vehicle: Nissan Maxima Service Date: 08/11/2017

There is nothing nice i can say about this shop. Not only…read moredid they do the work incorrectly. (Both front wheel bearings) - less than a month went by and they were already bad again. Same noise came back. Took it back to them - they claimed it was my transmission and not the work they did. 1st time. With an older vehicle it was not worth it to put in a USED $3500 transmission... so with this economy i told them ill just drive the car till it dies then. The noise got so bad I took my car to another shop who was able to tell me whoever touched my car last ALSO messed up my brakes, calibers, and routers. Cost to fix $1700. Immediately im upset, call martys back they tell me dont they get first dibs to take a look since they did the work. - ummm yes however you had that chance over a month ago. Feb was the first time martys worked on my car. March the noise came back. April this new shop was able to see whats wrong. So ran the car back over to martys who again claimed and put in writing - "theres no damage and there is a noise coming from the transmission". I inform the new shop of what martys is telling me and they basically screamed at me "IT'S NOT THE TRANSMISSION!". ok well what now? Still cant afford $1700 when its martys who caused all this damage and wont take responsibility. Finally I couldn't take the noise anymore. End of June took it to yet a 3rd shop! Who was able to diagnose - yup its the wheel bearings. Installed incorrectly- they were destroyed. So I collected all this evidence. All the invoices, photos, videos, written statement etc. Sent a demand letter which martys never replied to. So I guess leaving reviews is the only way to get thier attention. Not only was the 2nd repair even more expensive I LITERALLY HAD TO PAY TWICE FOR THE FRONT 2 WHEEL BEARINGS SINCE MARTYS bent 1 part of my vehicle so the fix was even more expensive the 2nd time around, they also grounded down another part. Both of which I had to replace. NEVER GO HERE. I thought w all this documentation written statements etc. Id be able to get my money back (which im due more since they cause more damage) but they think its cute to leave it unanswered showing bad faith. At this point I dont anticipate any money back from martys- sad very shady business. I ended up having to spend way more than $3500 due to thier negligence.

Walmart Auto Care Centers - Early morning tire service. They are open from 7a-7p.

Walmart Auto Care Centers

(5 reviews)

Walmart Auto Care Center - Sanford (Rinehart Rd) Visit Date:…read more5/24/2026 I am extremely disappointed with my experience at this location's Auto Care Center today due to poor communication, lack of transparency, and the amount of time wasted. At 9:42 AM, I called and spoke with a female associate regarding my vehicle situation. I explained that I would be having my car towed in for a tire replacement/service. She took the tire measurements and confirmed they could assist me. I specifically asked whether it would be a wait and was told yes, with approximately 5-6 cars ahead of me. I also asked whether they would be open tomorrow because tomorrow is Memorial Day (Monday), and I was trying to determine whether I needed to urgently arrange towing and service today or if I could wait until the following day. I was told they would be open. At 11:22 AM, the tow truck driver contacted me and informed me that Walmart rejected my vehicle because I was not physically present when the vehicle arrived. This was never communicated to me during my original call, despite me clearly explaining that the vehicle would be towed in. Had I been properly informed upfront, I could have arranged accordingly and avoided unnecessary delays, confusion, and towing complications. The tow truck driver also informed me that while attempting to deliver my vehicle, he experienced an attitude from a short bald employee working in Auto while being told they would not accept the vehicle. Because Auto Care was refusing the vehicle at that time, the tow driver stated the only thing he was able to do was leave my key fob inside the gas cap area before leaving. This added even more stress and concern to an already frustrating situation. Another major issue throughout this experience was the inability to reliably reach the store by phone. Multiple times, the phone would continuously ring with no answer, forcing me to repeatedly call back just to speak with someone. This inconvenience was especially difficult because I have a disabled mother at home and was already hesitant about leaving her for an extended period of time. Had I been properly informed upfront regarding the policy and realistic wait expectations, I could have arranged appropriate care and transportation plans in advance instead of spending hours dealing with miscommunication and uncertainty. At 11:47 AM, after trying multiple times to reach someone, Leanne transferred me to what she stated was a manager up front. No one answered and the phone continuously rang. I called back again at 11:50 AM and spoke with Joanne, who was the only employee who genuinely attempted to assist me. She listened to my concerns, attempted to reach leadership, and showed professionalism and empathy throughout the interaction. At 11:54 AM, I spoke with Tabitha, who identified herself as a coach. She stated she would contact the Auto Care Center leadership team to get clarification on the policy and look into a solution. She later called back and confirmed the policy, but I again explained that I had not been properly informed earlier in the process. I asked whether anything could be done regarding the inconvenience and additional costs incurred due to the miscommunication, and she stated the cost would be reviewed once I arrived at the auto shop. My vehicle was checked in around 12:30 PM. I attempted to contact Tabitha afterward to let her know I had arrived, but once again I was unable to reach anyone without repeated calls. I then asked the mechanic how long the service would take after explaining my situation, and I was told it would be a minimum of one hour. I agreed to wait. After waiting approximately an hour with no movement or updates regarding my vehicle, I eventually had to arrange to be dropped back off at home. At 2:10 PM, I called again and left a message with an associate requesting a callback from Tabitha. At that point, there had still been no movement on my vehicle. As of 2:45 PM, service on my vehicle finally began, despite my vehicle having been checked in around 12:30 PM and being told earlier that the wait would be approximately one hour minimum. Jacob was the employee who ultimately completed my service and contacted me at 3:08 PM to let me know my vehicle was ready, which I appreciated. He was professional and nice during the interaction. However, it appears the actual service itself took a little over 15 minutes to complete and was completed only after I left my message requesting to speak with Tabitha regarding the lack of updates and delays. As of writing this review, I still never received a callback from Tabitha regarding my concerns or the message I left earlier in the day. This entire experience was unsettling and could have been handled much better with upfront communication, accurate expectations, and better customer follow-through.

Came twice in one day and each time received Terrible service! Each person bounces you back and…read moreforth between one person to the other wasting your time. Customer service is non-existent. I will not bring business back here.

Discount Tire

Discount Tire

(69 reviews)

I recently visited the tire shop to have my tires rotated for my lifetime balance. I purchased…read morethese tires during the summer, and I must say, the quality of service I received was top-notch. The value of the service bundled with the purchase of the tires was a bonus. The shop is conveniently located just a few minutes away from my place, which makes it easy for me to drop by for a quick in-n-out service to maintain my wheels. Moreover, they offer a mobile service where they can come to your house and replace or install new tires. This is an excellent option for those who may not have the time to visit the shop. Another service they offer is wiper blade replacement for $20 (depending on your vehicle - mine is a 2017 CRV). Overall, I had a great experience at the shop, and I highly recommend their services to anyone needing tire maintenance. Update: Today was an off day it is taking quite a bit longer than usual.

I would rate this with negative stars if I could! I ordered tires and made an appointment. Then…read moreresponded to the appointment when I was on my way and again when I arrived as prompted. Still waited for over an hour till they took my car back. My drivers window doesn't work so it was permanently secured. I parked in the first slot by the bay. For some reason the guy who pulled my car in decided he needed to open the window despite only driving a few feet and broke loose the bracket that secured my window!!! instead of telling me they said nothing. I immediately went back because there is a constant banging in my door the entire time the car is moving. I asked them to resecure the part they broke and they refused telling me to take it to the person who secured it and pay him to do it again. I told them they were the ones that broke it but they didn't care. I am now stuck with a constant banging in my door. I will never go back.

Pep Boys - tires - Updated October 2026

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