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    Pep Boys

    2.6 (296 reviews)
    Open 8:00 am - 7:00 pm

    Services - Pep Boys

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Tire repair

    Tire rotation

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    Cinthia C.

    I went to get an inspection. The gentleman at the desk told me I had to speak with the fenale and pointed to her.I thought to myself how cool to have a female working in a place where it's mainly male gender. I went and told her I was there for an inspection. She told me to wait inside. She came in and asked if it was for Uber or lyft? I said neither hopskipdrive. She said I've never heard of it in a rude tone. She wasn't helpful. Piece of advice if you Don't like your job. Leave it to someone that is good with customer service. I added a Pic to educate you about Hopskipdrive.

    Flat before I went to pep boys

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    Photo of Lamar R.
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    9 years ago

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    6 years ago

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    8 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

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    Photo of jim h.
    2
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    2

    7 years ago

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    Photo of Pep B.

    Pep B.

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    8 years ago

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    Pep B.

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    9 years ago

    came to this place for maintenance since I move to this area. The manager here is nice and humor, helping you out with his best service.

    Helpful 1
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    9 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

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    Photo of Melissa R.
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    9 years ago

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    Photo of Pep B.

    Pep B.

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    Photo of Lily M.
    40
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    9 years ago

    Unlike the OTHER location, these guys were quick and got the job done! Very happy customer.

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    9 years ago

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    Photo of L B.
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    7 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    Photo of Jacklyn S.
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    9 years ago

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    Pep B.

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    16 years ago

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    9 years ago

    It says they closed at 9:00pm yet when u arrive at 8:38 doors are locked. Get the hours right

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    Photo of Talar Y.
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    9 years ago

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    Pep B.

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    Photo of Emie D.
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    16 years ago

    Helpful 2
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    Photo of N T.
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    13 years ago

    Helpful 2
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    14 years ago

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    Photo of Joe D.

    Joe D.

    Helpful 1
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    Photo of F P.
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    13 years ago

    Helpful 1
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    10 years ago

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    Pep B.

    Helpful 3
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    12 years ago

    Business owner information

    Photo of Joe D.

    Joe D.

    Helpful 2
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    Photo of Paul S.
    461
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    15 years ago

    You're reviews would chance if you guys would consider answering the phone... customer service here is horrible.

    Helpful 1
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    Photo of Nari L.
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    8 years ago

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    Pep B.

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    Photo of Chico E.
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    14 years ago

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    Photo of Joe D.

    Joe D.

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    10 years ago

    Helpful 1
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    Photo of pranav m.
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    14 years ago

    Come here for all my automotive needs. Robert Lam helps me out and always takes care of me. They need more people like him.

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    Photo of Ali P.
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    11 years ago

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    Pep B.

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    11 years ago

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    Pep B.

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    Photo of Josh A.
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    11 years ago

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    Pep B.

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    9 years ago

    Business owner information

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    Pep B.

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    Photo of Sarina P.
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    12 years ago

    Helpful 2
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    12 years ago

    Helpful 1
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    8 years ago

    Business owner information

    Photo of Pep B.

    Pep B.

    Helpful 1
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    Photo of Ann l.
    45
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    12 years ago

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    Photo of Joe D.

    Joe D.

    Helpful 2
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    Photo of J M.
    6
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    15 years ago

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    10 years ago

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    12 years ago

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    Photo of Joe D.

    Joe D.

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    Photo of Deep G.
    25
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    10 years ago

    Had a slow starting battery. They checked the charge and put a a new one in with excellent service. I really appreciate Eddy and Adolpho!

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    Photo of Thy N.
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    10 years ago

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    Pep B.

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    Page 5 of 8

    Pep Boys Reviews in Other Languages

    Ask the Community - Pep Boys

    How much for a Lyft inspection?

    Thank you for your interest, Julissa. For the most accurate and up-to-date pricing, we recommend contacting your local store directly. They’ll be able to provide exact details on Lyft inspection costs and availability.

    Don’t See Your Question? Ask Away!

    Review Highlights - Pep Boys

    When my car was ready fog pickup (30 min sooner then quoted) I was then helped by Adolfo.

    Mentioned in 4 reviews

    Read more highlights

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    Precision Auto Clinic

    Precision Auto Clinic

    (324 reviews)

    Van Nuys

    Joe is honest, does quality work, communicates well, and saved me so much money. I was having…read moreproblems with my 2006 Lexus GS300 and long story short...simply amazing service! I requested a brake inspection, which was really quick, turned out I had to get my rear brakes changed. They offered to do it the same day for a very reasonable price and less than 3 hours later, my car was ready. Joe has worked on my car for small items like brakes and oil changes all the way up to getting some check engine light issues fixed. Pricing is always great. Brought my car here for a diagnostic thinking the issue was one thing only to find out "no, you don't need that," and saved me a bunch of money I would have likely spent elsewhere. He didn't push me to fix anything that didn't need fixing and pointed out a few things that were old that I might want replaced so I just took all his suggestions because it's a very old car and it needed some extra care. All the five star reviews are well deserved!! Highly recommended.

    I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

    A.G. Automotive & Diagnosis - We have over 90 years experience combined, and only hire certified techs!

    A.G. Automotive & Diagnosis

    (129 reviews)

    Reseda

    great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

    chris, you should be seeking professional help to deal with your misconceptions of reality. chuck,…read morethanks for your reply. i did 'seek help". i originally asked you for a second opinion. my car sat idle while we put transmission fluid in - was not smoking. when you dropped off your car, you said you were going to out of town for a week.no.when i came in you asked me to come back later, 4 days, then my car sat there not looked at for 5 more days to which i ask, "should i pick it up", i'm going on vacation for a week. i was told it's best to leave it. i originally came to ag automotive a year+ as second opinion. an oil change mechanic thought i needed a new engine because of smoking that stopped within a minute of turning it on, especially in the morning. no driving issues, i just didn't like the smoke. i called and asked what you would charge to replace a head gasket or engine. you said it's best to bring it in so you could determine if it's possibly something else. which i agreed & did. where after testing it was determined i needed a new fuel pump. the car's tailpipe was not smoking at all that time & i didn't have the stalling issues. so, i said let's do that and since it's been a while, please add new spark plugs. i picked up my car and drove away. it seemed to drive the same as before, didn't notice too much of a difference except now it would occasionally bog out going from the 101s to 405n turnpike, which it did not do in the past. i then bought a new car... didn't drive this car, but eventually decided i would sell it. i gave it a fresh oil change and added lucas oil 10278 engine oil stop leak because yes there was a small leak on my driveway. i also added lucas oil transmission fix and k-seal pour and go head gasket sealer. it did have heating issues which stopped after adding. where you wasted months has nothing to do with us. if you ask me, you''ve probably wasted abit mire than a few months of your life. the first thing i told you was "this thing needs an engine" you assured me the smoke billowing out of the tailpipe "stops in a few minutes." it did stop in a few minutes. it was not smoking when i brought it to you. you brought your mazda in stating "the fuel pump you put in last year is no good. i said, it's bogging out sometimes and the last thing i had done was the 'fuel pump and spark plugs'. i did not say 'faulty fuel pump'. it starts, runs, but if you turn it off and let it sit, it will not restart." this part is true. i would drive somewhere and let it sit for an hour and it would have trouble starting. we checked the fuel pressure and noticed that it would drop after 10 min. we removed the injector rail and visually confirmed fuel dripping from three out of the four injectors. since we were already at the fuel pump checking pressure i ordered a new pump and spent 10 min installing it. as if on cue, when i told you about the injectors, you said "it's the fuel pump just replaced." i saved an hour long debate with you when i explained how we had just replaced the pump, which we did under warranty at no charge to you. remember, we had dealt with you before.. dealt with me? we had noticed that your spark plugs were fouled and one coil was not firing. the spark plugs were not even a year old. they were replaced at the same time as the fuel pump. we also noted the compression was normal. once again i brought up the excessive smoking. again you, said "it only happens after it sits and quickly goes away". when did you 'once again bring up excessive smoke?at this point we had no reason to think you were being dishonest. because i'm not. i explained it could be that the leaking injector were washing the rings, causing the excessive smoke. so we fixed the injectors with your approval. yes. once again, the shop was filled with smoke. i have no idea why. i called you down to the shop, since your version of the smoking did not make any sense.i called several times in a week to get answers and was finally told over the phone that it was the injectors and if i replace them it will "run like a brand new car... when i got back from my trip, i again had trouble getting answers and was told to come in... showing up, i did not in the least bit recognize the amount of unfettered smoke coming out of the tail pipe of my car in my life before this day. i was told the car's oil was emptied and replaced with a "thicker oil".. even though i had just had an oil change with added lucas oil stop leak before bringing it in. after showing you the smoke, you pulled the classic "it wasn't doing that before" it wasn't. now i knew you were lying. i told you i would install your old injectors and you could take the car. before re-installing the plugs i noticed liquid in # 3 cylinder. we blew it out, and we were able to watch the cylinder fill up. i also noticed that the fluid had an orange tint. i didn't care about paying for the injectors and i was telling the truth. new injectors stayed in by the way. cont'd in photo:

    101 Auto Repair - Alfa Romeo Guilia 2022

    101 Auto Repair

    (143 reviews)

    Winnetka

    Exceptional Service, Integrity, and Trust -- Highly Recommend Ray at 101 Auto Repair…read more I cannot say enough wonderful things about Ray and the team at 101 Auto Repair. I've been bringing my vehicles to Ray since the early 2000s, and he has consistently proven himself to be honest, knowledgeable, and someone I can completely trust. I drive a 2021 Land Rover Discovery Sport, and now that I'm past the factory warranty, it is incredibly important for me to know I have a mechanic who will give me accurate information and fair pricing--without taking advantage of the situation. Ray has always done exactly that. Over the past few months, I've had a few issues arise. When my car overheated and was losing coolant, Ray quickly diagnosed a leaking hose and repaired it the very same day, getting me safely back on the road at a fair price. Another time, when the check engine light came on, he identified that it was simply the battery and replaced it efficiently. What I appreciate most is his honesty. Just yesterday, my check engine light came on again, and after running diagnostics, Ray explained that the system was detecting vapor from the refueling area and that I likely just needed to tighten my gas cap. He could have easily charged me for unnecessary work, but instead, he gave me the correct guidance--and didn't charge me a thing. He has even helped me with small things, like replacing the battery in my key fob, at no cost. Ray is the kind of mechanic everyone hopes to find--skilled, fair, honest, and genuinely committed to taking care of his customers. When you leave his shop, you feel confident and secure knowing your vehicle was serviced correctly. If you are looking for a trustworthy mechanic who will treat you with integrity and respect, I highly recommend Ray and 101 Auto Repair.

    Worst place to go to. Prices are ridiculously high. Will…read morenever return. The dealer charged me way cheaper than this mechanic.

    JoJo Auto Body - After - moldings fixed + top bend repaired

    JoJo Auto Body

    (251 reviews)

    Northridge

    Service/Professionalism: five stars Quality of Work: five…read morestars Ambiance: five stars Cost: five stars Finding a trustworthy and quality body shop is like finding a needle in a haystack. In Los Angeles, the driving capital of the world, there isn't a shortage of mechanics and body shops but not all are created equally. JoJo's Auto Body is top notch! My dad has been a client of Manar and JoJo's Auto Body for various projects and of course recommended him highly. My dad is of a certain generation where nothing less than perfection is acceptable, so I knew he'd done his due diligence. JoJo's had done some significant work on two of my parents' cars. Of course, then, I contact Manar. Unfortunately, parked right in front of our home, my driver's side view mirror was clipped by a passing car that had drifted. I happened to be inside the car and the car drifted right, hit the mirror and sped off. Immediately after, I contacted Manar. We scheduled an intake. He was punctual, professional, and transparent about options and cost. He provided me with the necessary information and I felt absolutely no pressure to make a decision immediately. He had one of his technicians tape up the remnants of the rear view mirror to cover it while we decided. A few weeks passed and we decided to have the entire mirror replaced. We asked Manar to let us know when the mirror would arrive and we could just come in and have it taken care of quickly. He contacted me on a Monday to say the mirror replacement was at the shop. We scheduled a time for me to take the car on Wednesday and within 35 minutes of arriving the work was done. In addition to his professionalism, quality of work, and honesty, Jojo's is a well managed and kept body shop. I mean no one really wants to sit around a body shop but if ever you need to, JoJo's is immaculate. There is plenty of parking, clear signage, and a welcome reception and office manager. Each visit I was asked if I needed anything to drink, including water or coffee. There is clear management signage about their policies and pricing No one ever wants to deal with body work but if you have to, please do yourself a favor and go to JoJo's Auto Body! It has quickly become our family go-to!

    SECOND fantastic review from me for JoJo. Scratched the…read morepaint on my car again this year, and went to JoJo expecting I had to leave it for a few days. They fixed the damage in a matter of minutes and for a very reasonable fee! So reasonable, I felt the need to tip the artist, Nelson (I believe is his name). The scratch on the panel is gone and looks as good as new. NOW, I'M NOT an auto detail expert. But there are videos on YouTube that teach how to fix minor scratches yourself. HOWEVER why bother to learn, buy the tools/paint, and do the work, when you can leave the job to the experts for a much faster turn around and for a reasonable price?? Glad I went to JoJo again. Manar the owner and his crew are good people. Don't plan on scratching my car again, but if I do, these are my go-to guys. If you don't believe me, read all the other yelp reviews. Thanks again JoJo and crew.

    Automotive Instincts - We are ready to greet you with a smile!

    Automotive Instincts

    (214 reviews)

    Northridge

    It's nice to find a Honest Auto Repair shop and these guys are. They listen to my complaints and…read moregave me a honest estimate to diagnose the issue and kept me informed on how the repairs on the car were going. They were able to repair my car in a timely manner and have been happy with the repairs. Their shop is really clean and they took care of my car and gave it back to me cleaner than I brought it to them. Their prices are very competitive and a good value.

    I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

    Pep Boys - tires - Updated May 2026

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