Stephanie is the reason I come here! She is an absolute delight, knowledgeable, fantastic, honest and reliable. Everything you would want or I should exactly who you want servicing your car. If she's not there than neither am I nor is my car! I trust her and only her! It's nice to see a female mechanic, let alone one that is knowledgeable and personable! I absolutely adore her and the hard work she has done for me and my car! I feel safe in her hands and I can't say that about any other mechanic I have met at this place. The fact that JL no longer price matches would have me going elsewhere but because of Stephanie I will keep coming here!!!!!!! read more

I just came to get my oil changed on 09/14/2026 at 9:55am, and there were two more people waiting after me. The person working there just picked up the other guy, even though the customer said he arrived later than me. That's not good customer service. I don't appreciate it. read more

This Jiffy Lube location is the BEST! Rigo and his team are always super friendly, helpful, and transparent. My family and I have been coming to this specific location for oil changes, small repairs, and check-ups for years and years, and we are never let down. Rigo, the manager, is always so nice and takes the time to explain everything and hear us out about what we need. He always goes above and beyond to make sure our car has what it needs and is always honest about what does not need to be changed, instead of trying to maximize profits. The employees, like Anthony and Efran are always super helpful over the phone and when we arrive to make sure we know how much we're going to spend and how long it will take. All of the employees, including the manager, are efficient and we are in and out of there. There's a Dunkin' donuts and other small shops or food places you can stop by while they get work done on your car. HIGHLY RECOMMEND! 10/10 read more

Part of my vehicle's undercarriage is missing screws. Earlier today I called and spoke with Ulysses, who was very helpful and assured me I could come in to have it fixed. He explained that if the exact screws were not available, they could use an alternative solution and that it would not be an issue. When I arrived, I was assisted by Efron, who was extremely rude and dismissive. He repeatedly interrupted me, refused to let me speak with Ulysses, and immediately shut down the conversation by saying they did not have the screws, without offering any alternative or attempt to help. His behavior was unprofessional and made the situation unnecessarily frustrating. Customer service should be respectful and solution-oriented. This experience fell far below that standard. read more

I went to this Jiffy Lube location recently and had a really disappointing experience. The woman working there asked me what type of oil my car takes, and I told her isn't that something you can just look up based on the vehicle. She told me no, that she has to "take my word for it," and if it's wrong and it messes up the engine then that's on me. That honestly made me feel really uncomfortable and didn't seem right at all. I even had my employee go, and I've never had this happen at any other Jiffy Lube before -- usually they verify what the car needs themselves. There was no one waiting in line either, so it didn't feel like a rushed situation. It just came off like she didn't want to do the job or take responsibility. Overall, very disappointing experience and I won't be coming back to this location. read more

Fast, professional and friendly! Came here this morning and loved the friendliness and professionalism shown by employees. Conveniently close to home! Will be back! read more

I've been coming here for years for my oil changes, so I returned when it was time. While they were looking over my car, an employee told me my coolant was overfilled and should be changed, I don't recall the last time this was done so I had them do it. I got home and saw the reservoir was completely empty. I returned the next day and showed them, they performed the service again, when I left the reservoir was filled, again I got home and empty, I went back the third day in a row, after making excuses like the machine wasn't working and that there was a leak (after telling me it was overfilled at first). This time I let the car run and drove it around for awhile while they kept refilling. The point being this service can't be done quickly. My mechanic said there needs to be a pressure test when this is done, but their machine was broken which I wasn't told until later, this should never been offered. Oh did I mention not once did anyone say they're sorry. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Northridge, California

Fabulous customer service! Knowledgeable staff who take the time to explain services. The manager Rigo is the kindest man who takes pride in his work, and makes it a lovely experience! I used to go to the dealership, but now I come here always. read more

This is the nearest jiffy lube from my house. As usual they are super quick. I can say better than McDonald drive through. Thank you all of you read more

Super friendly folks that were able to help me with an oil change and an air filter change, and also recommended when I should do my transmission fluid. They worked quickly so I could go to the gym soon after. I'd say it was well worth the money. I'll definitely be back for future maintenance. read more

Rigo was so kind and helpful! He answered my questions and helped me with my car and all the work it needed. Great experience and definitely recommend. read more

Definitely recommend the employee was friendly and helpful. And the service provided was excellent. No long wait time and gave the estimate before starting the service. read more

I brought my car in for a brake fluid change and couldn't be more pleased with the service. The job was done promptly, the price was fair, and my brakes feel noticeably better and more responsive. I'll definitely be back and would highly recommend them to others. read more

I asked for an oil change, and then I changed my mind and said, top it off, they demanded.I get an oil change.They didn't give me the price of the oil and they didn't let me know what brand of oil they're going to put in my car.They did all this without my consent.I'll never go back to jiffy lube again.And the people that worked there don't listen to you.They want to do what they want to do to you.In your car, I'll never use jiffy lube again.And I hope you guys don't use jiffy lube, either.If you don't want to be ripped off, don't use them point blank period read more

I came for a walk-in change oil service for the first time. Despite the last minute appointment, they provided quick, great service.

Service was fast! These guys took my car in at 4:30, so im so happy they were able to get it done! Decent priced! Super happy!

Quick and easy service. Friendly knowledgeable staff to help you with your car needs . I recommend this jiffy lubes for your car needs . read more

Great and quick service, friendly staff. My first time here, the staff was awesome. Very quick and easy, I'll be coming back to this location again. read more

Rigo and Efren were fantastic. came in for an oil change. and I was in and out, they were professional and efficient. Highly recommend. Make sure to get the $20 off with coupon plus a $25 gift card on your next change. Inside waiting area was clean and relaxing. read more

Huge Thanks to Rigo and Anthony! My car loves its new oil ! Ladies, take your car here for professional help, and a great deal ! read more

Jiffy Lube Oil Change - Highly recommend. Ladies take your car here for car service...they are professional , friendly, and most of all honest. - Auto Repair Near Me - Northridge, California

Rigo helped me tolday with my oil change he was very kind and made me feel super comfortable! Efren checked my tire pressures for me And Ivan and James did my oil change they were fast efficient and super accommodating. I love this jiffy lube they always do a wonderful job. read more

Jiffy Lube Oil Change - Inside the maintenance area super clean and organized - Auto Repair Near Me - Northridge, California

Rico and the rest of the team again doing a stellar job explaining the process and working with me to be sure my car runs smoothly. Great work guys! read more

Anthony, Efren, and James were so helpful! They advised me on my options and provided a quick efficient oil change. You just can't beat their quality and price. My favorite! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Northridge, California

Very quick & efficient service at this jiffy lube location in Northridge, CA. Rigo the store manager was quick to assist and provide excellent customer service as soon as I got there . I would highly recommend! read more

Jiffy Lube Oil Change - Front office - Auto Repair Near Me - Northridge, California

Fast and efficient, they work as a team and make you feel comfortable while sitting in your car. This was a great experience. The prices were on the high side. However the convenience out weighed the expense. I definitely will be coming back read more

Jiffy Lube Oil Change - Working in my car while I am inside - Auto Repair Near Me - Northridge, California

Meh honestly- came here tryna fix my breaks. I was informed that the breaks service won't be available until next week. Prior to that I was in my car waiting for over 20 minutes for someone to come up to me. There were 3 people working on one car and finally a man from the inside came to advise me about the breaks. He was the only decent thing about the experience as he advised me about how they aren't fixing breaks because they don't offer that service. Which does suck though because it's advertised. He then proceeded to tell me about the jiffy lube on down the street. Overall just left a 2 star experience. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Northridge, California

Took a while to write this review as I debated taking them to small claims court but decided it wasn't worth wasting my time so I will leave a review instead. I went to get an oil change this year on June 2nd for my toyota Prius. I left and then on June 7th my car's engine stopped on the freeway and I had to tow my car to my mechanic due to the car being inoperable. After my mechanic did some diagnostic tests they found that "the mass air flow to be contaminated with oil due to an overfilled crankcase. They then drained the oil and refilled it to the appropriate amount. They then had to change the 12V battery because it was completely dead due to the oil issue. A $550 dollar job. My mechanic said all this happened because whoever changed my oil overfilled, it causing wear to the crankcase and causing my battery to wear out. When I tried to contact Jiffy Lube, the district manager interrogated me and basically blamed it on me for not taking my car directly to them. Which I had no idea I needed to do and because of that, they basically claimed I was lying and trying to scam them. in his words, he said they didn't owe me anything and after essentially begging and not backing down I got them to offer me a refund for the oil change plus $50 which he said I should feel lucky I'm getting. This didn't come close to the $550 bill. Thanks for losing a customer. Beware all if they mess up your car don't expect them to make it right. read more

I don't like being lied to. I'll say that first. I came in for an oil change in August and the workers forgot to screw back in my splash guard. They put back in like maybe 2 screws. I drive out of the Jiffy Lube and after a few minutes I heard a huge boom underneath my car followed by a dragging sound because my splash guard was damaged. Those screws are custom and there aren't aftermarket parts for it so I had to drive my car somewhere to lift it and pull it out and Mickey Mouse it with some washers. I was so mad because that is just simple negligence and could have been avoided. I told the floor manager Rigo as we spoke over the phone and he said he noted a free oil change for me and that I could come in any time for it. Today is October 26, 2025. I came in for my oil change and they said they see nothing about it. They caused damage to my vehicle and didn't fulfill their promise to make it right. I'm particularly frustrated because I actually really need an oil change now. read more

Went here cause I had to change my oil. Anthony helped me out. He goated with the sauce fr fr. Took 15 minutes. Very fast. Great value. Thanks a bunch! read more

Came in today to get my dodge truck fluids checked and an oil changed. The guys that helped me had super awesome customer service. I already did a yelp review before but wanted to do another one. 3 cars ahead of me but they were quick to help me. It didn't seem that long of a wait. The price is great coupon used. read more

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Great customer service, nice and clean facility. We we're in n out in just 30 minutes read more

Jiffy Lube Oil Change - Clean place, great customer service where in an out within 30 minutes! - Auto Repair Near Me - Northridge, California

I've been getting my oil change at this branch for over a year and every time I have service done, it's been great. Everyone is friendly and respectful . Rigo, the Branch Manager, is very friendly and upfront with the cost. The entire staff shows great customer service! read more

Fantastic service! Efren was superb!! Got my rotor and brakes changed. Would highly recommend.

I have been coming here for years. The guys always take good care of me and my cars. The service is quick and easy!!

Anthony greeted me. Very nice gentlemen. Took some information and literally told me it would take less than 20 min to do the oil change. I waited in their air conditioned waiting area (nice and clean too). Angel helped me with my payment (also very nice and professional). Great service and prices. 15 min oil change? No brainer. I'll be back. read more

Great service, friendly, and fast. Helped give recommendations needed for service. I recommend getting oil changes here, great value.

I've been to this location a dozen times over the years and it never disappoints. The crew is always friendly and professional, and the price is always right. It's been super hot in the SFV so they suggested I wait inside, was cool, clean, and quiet. It is a neighborhood gem read more

Quick and efficient service! The team was professional, explained everything clearly, and got me in and out without hassle. Great experience for a routine oil change read more

Rigo the General Manager is running this location on Point!! Thomas acknowledged me the moment I drove in! Very welcoming staff which is a plus! Rigo was amazing! Got my oil change done fast and $20.00 off coupon too!! Rigo also sold me new wipers at a very reasonable cost! I will definitely make this my go to Jiffy!!! read more

This is the best location in the area! Rigo was so helpful getting me all checked in and was so courteous! Thomas was skilled and diligent as he worked on my car. Got a full synthetic oil change and air filter. If you are looking for fast and friendly service... stop by this Jiffy Lube! They will take care of you! read more