Fast and friendly customer service! There was a very short wait time. The staff and service were great. Stephanie was absolutely amazing. The hood of my car always gets stuck and very few people are able to get it open. She was able to get it open! She went above and beyond in 104* heat nonetheless. read more

It was quick service with great customer service and education on what would be best for my vehicle. Will definitely be back to this location in the future! read more

Been coming to this location for about 10 years, maybe more. Bitter sweet moment to hear that my guy Joe has retired. But I was lucky enough to catch him on the weekend. Joe's great and the crew he's got working with him are awesome. Keep up the good work, and enjoy retirement Joe! read more

Excellent location the gentleman who worked on my Car was Joe -He is thorough, friendly and professional. Did the 15 minute oil change which actually took about 25 minutes no big deal you just sit in your car while it happens Also I found a coupon on line through their website ($15 off) so it was a pretty good deal - just over $105 I recommend coming here, especially if you're in a rush and don't wanna wait all day - I'm came early in the morning on a Saturday - I only waited about 10 minutes Not sure about how long you'd have to wait during the daytime Thanks, to Joe read more

Jiffy Lube Oil Change - Auto Repair Near Me - Northridge, California

Customer service was great. In and out less than 20 minutes. Perfect when you are on the run! Stephanie was the most pleasant person to work with! I will continue to use this location. read more

I've had two positive experiences with this location. I've heard about JLs trying to sell you more than just a oil change, and they do, but it was not high pressure at all. I ended up with just the oil change and was happy with the service. read more

Extremely disappointing experience at this Jiffy Lube. The service was careless from start to finish. After I drove away, I realized they never reset the oil change mileage in my car and didn't even provide the usual sticker showing when my next oil change is due. Far worse, my skid plate was apparently not properly secured after the service and came loose while I was driving on the highway. It is now damaged, and I had to drive with it dragging until I could get somewhere to have it fixed. This was not only incredibly frustrating but also a serious safety concern. When you pay a professional business to service your vehicle, you should be able to trust that everything they remove or touch is properly reinstalled before they send you back onto the road. Based on my experience, the attention to detail and quality control at this location were completely unacceptable. I would not recommend this location. read more

Fantastic service! Never waiting and always have a full staff whose extremely competent in what they do. Finally a place I don't feel taken advantage of. Thank you Jiffy Lube for always being there for us with our cars!! read more

Extremely fast and easy service! Everything was handled well and in a timely manner. Stephanie was a big help in making sure everything was right. Will come back again! read more

This location is great, easy in and out. Since the pandemic they now just have you drive into the bays and sit in your car while they perform the services, super convenient.m drive thru service. The team at this location are very good, known Joe for years. Recently William has been helping me with my personal car as well as my fleet vehicle for work. Pricing seems reasonable as compared to other places and much cheaper than many. They typically have online coupons as well that you can use to get discounts on services. Typically $10, $15 or $20 off. Anything to save a bit. Recently took my personal car to get an oil change and check the fluids, top them off and even out air pressure in my tires. Have to get the synthetic blend, so a bit higher than a regular oil change, but with the $15 coupon it cost about $78. (10/13/23). I for years changed my own oil and never took it in, but with the cost of the oil, the oil filter, time and disposal, it is worth it to me to pay them and be done with it. I highly recommend this location, quick, easy, great team and a decent value for the time it take and disposal. Enjoy! read more

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I stopped by because my vehicles coolant level was low and the staff helped me out quickly and efficiently. They were welcoming, kind and knowledgeable. I paid and was able to continue on with my day. I will be back for any future needs read more

Just want to let owners know that an employee named Stephanie helped me and she is such an asset to your company! She is patient, kind and super knowledgeable! She is GREAT read more

After jiffy lube oil change service , there was a slow oil leak at drain plug. They claim it was not their fault and made no effort to fix it. I took my vehicle to a local auto repair shop. And they just replaced drain plug ... and repaired oil leak. read more

I was greeted by Angel who was very kind and patient. The services was quick and professional. They do a 3 person check- went through all the services with me and verified the results and suggestions. Will be coming back. read more

I know where I won't be coming back to. For a place I normally love, this experience was a complete 180. I asked for an oil change, they didn't have the oil I normally get which is fine because they had a different kind that my car could take. They did fine with my service however they were very cold and off putting. Normally they are friendly and personable, can't say that for this experience. I understand that it is cold however I didn't force them to work this job and that's what it felt like. Plus oil changes here have gotten really expensive in my opinion. Fine service, horrible customer service. Won't be back. read more

Eric did my oil change a couple weeks ago and it was great! Great service and they are so helpful and nice there! Definitely recommend!! read more

Got an oil change last week, and they constantly try to add charges that was annoying off the bat. They recommend I get my coolant topped off, then today driving on the freeway for the first time since my service, my car was overheating! These people didn't put the lid on my coolant correctly!!! Omg so now I have to buy a new thermostat (about$400) because the one that was only a year old got fried. I do not recommend taking ANY vehicle here! read more

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Great customer service Alphonzo was very nice and very friendly. Made me feel appreciated and explained all the aspects of the proposed services. It's a bit pricey but the customer service provided made it OK. Oil changed and transmission services was done. Overall was happy with everything. ​ read more

Alphonso is an outstanding employee! He gave me the peace of mind I needed by answering my questions professionally and checking various things under the hood of my car when I had some concerns. He really knows his "stuff" and truly represents Jiffy Lube beautifully. I hope that he is appreciated by top management. I have been driving for over 60 years and I know what great vehicle service is ... Alphonso provides the level of service that makes me a very satisfied customer! read more

I only went to this one because the other one was crowded. I felt rushed. They just wanted my money.

Love this place. My go to for oil changes. A+ Great customer service and quality work! read more

I'm part of a vehicle fleet program that partners with various automotive vendors such as jiffy lube to do simple maintenance such as oil changes on our company vehicles. This specific Jiffy Lube location is by far the worst. Every single time I come in here, it takes almost an hour to get a simple oil change because they cannot understand the simple protocol of working with vehicle fleet. It's like rocket science to them, thus creating unnecessary delays. I'm not necessarily upset with the employees, but rather, the management of this location and their lack of training for their employees. Stay away from this location at all costs! Diego is the store manager. read more

I love going to the spot for the reason that they have a female working there. This shows me I can trust a little. Not many places have females working on cars. I have told several of my female friends about this place so they can get their car oil changed. To be honest, this is the only reason why I go there. To the female there you go girl. We need more places like this. Jiffy Lube, if you are reading this, having a female there is good for a woman that have trust issues with men. I saw her working and she is not sitting there in the office like some men do. read more

Came in here 20 minutes before closing time with 2 vehicles and Eric not only accepted both vehicles for full service but he also gave us incredible customer service and stayed overtime to make sure both vehicles were complete. Been to many jiffy lubes in my lifetime but Eric really made it feel absolutely personal and special. Dude has amazing service and truly knows what he is doing. Will be only going back to this jiffy lube from now on! Thanks Eric your the man! read more

Jake's the man. Super helpful. Thanks team they helped out with bunch beyond the oil change.

I'm 70 years old and I was at the gas station next door to Jiffy Lube trying to figure out how to use the self-serve Air machine to fill my tires with air. When Guillermo, the manager of Jiffy Lube, saw me he said, "Let us do that for you!" He asked Diego to fill my tires with air. Within minutes I was back on the road. I'm so grateful to them. They would not take a tip. What kind and thoughtful gentlemen. And what a great way to run a business. I will tell all my friends and family to take their business here. Thank you Guillermo and Diego. read more

Came here last year and this time, I was helped by an entirely new team. Again, the service was excellent. They were very friendly, courteous and professional.... Most importantly, the work was completed in under 15 minutes as promised. I highly recommend again. read more

Overall great experience! My oil was changed fast. The whole team operates very professional and you can tell they thrive to give a great customer service. Additionally big thank you to Eric, very professional and run things smoothly! read more

Stephanie is very knowledgable and nice. She is highly skilled. She works quickly too! Jiffy Lube should hire more technicians like her.

Can't put 0 Stars......You need to read this: Came in on Sunday at 3 ish.... brought my own oil and filter. They used all type of profanity as I sat in my vehicle and had to listen. Completely OVERFILLED my engine by at least a few quarts AND they left a plastic cap & foil from oil container!!??. See Pics! I came home and checked level bc the experience was so juvenile and discovered what a negligent job they did. Called back and guy was mostly concerned about the profanity.....NOT that they could have ruined my 21 yr old engine. He offered to pump out extra oil... gee nice on you. Even emailed district manager bc their sign said "100% committed to your satisfaction!"....he resonded 12 days ago saying "thanks for the feedback. Ill get to the bottom of it and get back to you."....Haven't heard ANYTHING (although there is nothing to justify what happened). I have 6 cars and will NEVER return to this joke of a place. read more

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Best jiffy lube in the valley. Very friendly staff and quick service, they offer you more services which is good sometimes for your car to keep run smoothly. I highly recommend it to everyone read more

Jayden was very professional, quick, and most importantly kind :) Thank you for such a warm welcome!

Due to Covid-19, jiffy lube is doing drive through service. It was very convenient, I liked it a lot. When I arrived, they knew who I was and why I was there bc I'm a repeat customer. They told me to stay in the car as they change the oil. It was quick and friendly service as usual. All the workers wore masks and gloves for health and safety. Today Christian and Eliseo helped me out. I liked that they give me pointers when I asked them questions about my car battery. This is why I've been coming here for years. read more

Jiffy Lube Oil Change - Very nice drive through service. I stayed in the car while they changed my car oil. - Auto Repair Near Me - Northridge, California

Brought in my Ford Taurus car for an oil and filter change last week, Joe and his guy did an excellent job replacing them at a quick pace. There was no wait whatsoever. They also topped off washer fluid as well. Car is running great! I went back a second time today to get the bulbs of my headlights replaced and once again Joe and his guy Alphonso worked hard and replaced them right away. Very nice and friendly staff. I would 100% recommend this location for your quick car needs. Thanks guys! read more

horrible service not enough employees to attend to the customers, as a customer I felt ignored while standing up in line for several minutes they seen me standing there, and did not even acknowledge my presence read more

Second time at this location trying to give them another chance and they over tightened the filter which leaked all over my driveway. I went to another jifffylube and they said this location over stripped my filter. Luis said "realistically that wouldn't have happened" I'm at another jiffy lube right now and they're looking at it and said it's stripped. Don't waste your time or money here. Luis just seemed to brush me off after I said this location even though they're not within the same franchise is fixing their mistake. read more

Jiffy Lube Oil Change - Coolant cap was left off and I was charged for a fill. Came back a week later after noticing it wasn't filled and the cap was left off. - Auto Repair Near Me - Northridge, California

Jayden, Eric, and Stephanie made this such an easy quick stop. I was blown away how fast they are! Great team work. Will definitely be recommending to friends and coworkers! read more

Polite, convenient and done in 15 minutes. These guys rock. I don't have 85 more characters for comment . Take my thoughts or don't post my review. read more

Found my oil change place that I'm gonna finally stick to! This is the second time I come here to change my oil and they've again, exceeded my expectations and so I am going to write a review and HIGHLY recommend! Amazing customer service, fast and efficient and you don't even have to get out of your car! And the coolest thing happened today! For the first time ever, I'm greeted by a girl mechanic! Aileen rocks! And she hooked it up with a $10 discount! She made me a return customer! read more

Jiffy Lube Oil Change - Meet the coolest girl Mechanic, Aileen .. or as they call a female Mechanic in French: La Mécaniciennes! - Auto Repair Near Me - Northridge, California

I visted this location on 6-11-2024 Would definitely not be back here I had to wait 20 mins outside they had a paper on the garage door saying they are closed. Once they opened I didn't even get a apology for the wait I was greeted with a terrible attitude from the employee Diana and she was super rude she told me "we aren't responsible if anything happenes to your engine because you don't know what oil you have in your car" This is my first oil change with this car of course I don't know what oil is in it that's what I told her. Just don't waste your time and money here also just for a basic oil change is $120 read more