1. Pep Boys

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Mcallen, TX

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Pep Boys

3.2 (15 reviews)
Closed • 7:30 am - 7:00 pm

Services - Pep Boys

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Pep Boys Photos

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Lauren B.

After realizing that one of my tail lights was out, this Pep Boys was the first auto parts store I saw so I decided to go in and ask them for some help. I wish I hadn't because the man helping me didn't seem like he wanted to be there. He was trying to sell me a light which "may or may not fit your CR-V" as he said AND then they wanted me to wait 30 minutes to an hour to just get the light replaced. Honestly, I wouldn't be so turned off if the people working were more helpful and in better spirits. NO THANK YOU!

The truck they worked on

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8 years ago

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Pep B.

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2 years ago

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3 years ago

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3 years ago

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15 years ago

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Joe D.

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12 years ago

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5 years ago

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8 years ago

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10 years ago

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8 years ago

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7 years ago

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13 years ago

I took three vehicles and had coupons for oilchng/ac chkup/brake chkup. I pd $25 for each vehicle and got great service. Thank you PB!

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11 years ago

Pep boys does not warrant their tires. Instead they warrant the customer. That is so wrong.

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11 years ago

If you have a fleet account you are the absolute last priority. Absolutely no customer service or honesty from the guys at this place.

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10 years ago

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Premium Automotive Services

Premium Automotive Services

(6 reviews)

Update to original review. Originally gave them 1 star, but they made it right and fixed my car, at…read moreno additional cost to me. I appreciate their willingness to make it right. ***original post below**I usually brought my Silverado here, & since my Camry needed work, I brought it here instead of the dealership.My original complaint (and still current complaint) was the front end was wobbly upon braking & at 60 MPH. Also needed oil change. 1st visit: original complaint above and their recommendations were: Alignment $89.99; Brake fluid flush $76.90; Radiator plus hoses $406.49; engine air filter $32.96; cabin filter $43.94; valve cover & gasket $98.87; rear brake pads $85; resurface rear rotors $59; PCV valve $32.96 total after labor, taxes & hazmat $1761.71 and the thing still wobbles. 2nd visit for same problem: Front brakes $85; resurface front rotors $59; total after labor, taxes, & hazmat $250.88 ***Come to find out, they only test drove it on the street, & NOT on the highway like I stated in the original problem*** 3rd visit for same problem: NOW they test drive with me in the car, and see what I'm talking about. Now they tell me that ALL the rims are bent. Quote me $772.96 for new rims. Not doing it. I have been completely and utterly robbed of my ability to choose repairs needed for my situation. Family has 2 vehicles. I drive my son to & from school 13 miles one way everyday. Because they did not listen to me & test the car on the highway originally, I am going to have $200 more in gas costs a month since I will have to drive my truck & not the car. If they did it right the first time, I could have decided to wait on all the extra repairs above & beyond what my main issue was. Now, I don't have that option.

CUSTOMERS BEWARE! This is by far the worst repair shop I have ever dealt with. Let me first start…read moreoff by saying, my husband brought his keep there in November, because it wouldn't turn over. They entered up saying there was an electrical issue. They had to build a box for the wiring. Okay, I'm good with that. Until then they said now it won't shit off and wanted to charge us more to figure out why. Obviously, they crossed wires somewhere. Today after being overcharged for the work they did ( lack of a better term) we got the jeep back. They left the washer fluid tank out, they didn't put the dashboard back on! AND... the horn, lights, and signals don't work now!

Pep Boys - tires - Updated November 2026

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