1. Premium Automotive Services

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McAllen, TX

Premium Automotive Services

3.0 (6 reviews)
Open • 7:30 am - 5:30 pm

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    Auto engine repair

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    9 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    Jiffy Lube

    Jiffy Lube

    (2 reviews)

    I had one of the worst experiences I've ever had with a mechanic at this Jiffy Lube location…read more I brought my GMC Yukon in running, with a specific issue they told me would cost around $1,000 to fix. I trusted them and approved the repair. I was told the vehicle would be ready in one day, but that was not true. They delayed the job for five days, giving excuses and misinformation the entire time. After finally picking up my vehicle and paying, within 5 minutes of leaving the shop, my Yukon completely broke down. My wife was left stranded on the road just 2 miles away. I had to pay for a tow truck immediately. I have photos, videos, and records of everything. When I called the shop, they stopped answering. Once I finally got a response, their explanation was that there was "another leak" and now the transmission was damaged. Their solution? Charge me an additional $1,800 in labor for a problem that clearly happened right after their work -- and refuse any kind of warranty or responsibility. One of their mechanics, Ruben, even told me to "go cry to the owner" if I wanted help. That was their level of professionalism. This situation turned my working vehicle into a major breakdown within minutes of leaving their shop. I have all the proof and will be filing complaints with the BBB and taking legal action. I strongly warn anyone considering this location: be very careful. I would not want anyone else to go through what my family and I experienced.

    Outstanding service! Israel was wonderful! His customer service should not be over looked! Very…read morehelpful and quickly resolved an issue with the car when we came in. We needed the oil changed, but also had an issue with a alarm going off. Thank you for taking such good care of us! We appreciate you!

    Grease Monkey - Before

    Grease Monkey

    (7 reviews)

    I had spoken with several different car detailing places but ultimately went with Grease Monkey due…read moreto the ease of booking. I called at 9am asking if they could do my car and they said absolutely! Super easy to bring in same day. It was a little on the pricey side (I paid $400) but trusted the process as my car had CAKED on dog slobber and hair from my 160lb Saint Bernard. The guys were professional and very friendly explaining everything to me and what they were going to do. I got my air vents cleaned out, steamed carpets, and the inside of my car completely cleaned out! Also they waxed the outside and cleaned the outside. I was very pleased with the final result! Thank you!!! Would definitely recommend this company to anyone. Had a nice waiting room as well! I can't comment on timing because I dropped my car off so I didn't "wait". Dropped off at 10am and picked up at 3:30pm.

    Worse place ever, they charged me $125 for an oil change? Just oil... I don't even paid that at the…read moredealership. Besides it took towards 4 hours to get my vehicle ready and they didn't even had work on the shop. I thought it was gonna be Convenient to get my car washed and oil changed at the same place. And while being there, another customer got here complaining he brought his car some days back and they performed a horrible service at his car and had to leave it for some days so they could fix the issue. The manager was rude and didn't wanted to provide any documentation for the repairs or service done.

    Premium Automotive Services - autorepair - Updated November 2026

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