Once again, thank you to E R Auto Clinic. They have taken care of both my and my children's cars on…read moremultiple occasions and always have done excellent work at great prices. My daughter is smart but not about cars. She took her car in for repairs recently, and many other mechanics would have taken advantage of her by making up issues and phony charges. She did not present herself as my daughter, so he didn't know she was mine. This last time, she took her car because of a suspected but unconfirmed problem. He checked it out thoroughly, but because there were no problems to repair, he did not charge her at all! I can not recommend ER Auto Clinic highly enough. It is wonderful to know a mechanic who both does excellent work, who has integrity, and a kind heart. Thank you, Emilio! You and your Team are the best!

ER Auto Clinic is great. They helped identify a problem with my steering, and helped me prioritize…read morewhat needed to be fixed first. They even took me to work twice. Very family-oriented and reasonably priced. I feel they went above and beyond for me and my 20 year old Subaru.

This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

I had a really difficult electrical issue with my Ford truck. Greg did extra research and solved…read moremy problem and he did not charge me for his research. What a fair and honest guy.

I've had my Jeep CJ5 worked on by Greg in the past, and he can fix anything! Prices are…read morereasonable, and service is great. I've sent friends to him for various car problems, and they're all very happy! I won't take my car anyplace else but Greg's.

One of the better shops in McAllen. Work was always done quickly and reasonably priced. Mechanics…read moretook care of us and did the work well. It's not a fancy shop but auto repair doesn't need to be fancy it just needs to be done correctly. We would shop around and Greg was always the best deal.

Great service and attention to details. Thank you. Good communication and honest. Range Rover velarread more

Well, my car needed the rear brakes replaced and they quoted a reasonable price. I had already had…read moreorder some replacement pads, but the mechanic noticed they weren't them same size. ( that's what I get from ordering online) But as we are on the go, they were able to get the right ones it needed. Brakes are a SAFETY item on a vehicle. So, they didn't take long to get me back on the road again. Thanks Mr. Cazares & crew

I LOVE, LOVE, LOVE CarStar Collision! They did an amazing job with my vehicle (2018 GMC Terrain…read moreDenali), especially the paint job. I will always choose them and no one else. Please whatever you do, go here and don't go anywhere else, CarStar Collision is worth the money! F.Y.I do not take your vehicle to Collision Center on McColl in McAllen. They will butcher your vehicle and make it look 100 times worse then before taking it there. Trust me on this, the reviews speak for itself! I took mine there before going to CarStar Collision and they did an AWFUL job with the repairs and paint work, they said the repairs were over 20,000 dollars and they made the vehicle look like they spent 100 dollars (that's how bad it was). Also, they take (what feels like years) forever to get the vehicle fixed. My vehicle was towed on April 17th and didn't get it back until the end of July and it was still messed up. After being disappointed and frustrated by Collision Center, I asked my insurance (State Farm) if I could get it redone and they said yes. This time I looked at reviews and did my research and CarStar Collision always came out as #1 for the RGV area in Texas. So I decided to take mine there and after getting it re-done, I was EXTREMELY SATISFIED with their work and how they treated me!

TL;DR - If you want to avoid stress & headaches - I would stay away from this shady business…read more Especially if you are a car care nut and want only the best for your baby. Their slogan is, "Relax, We'll take it from here." They don't let you relax and they make you take all the stress with you from there. My story: They scheduled an appointment for 2 weeks, accepted my car, had me sign papers to begin repair work, knowingly let me take out a rental, and then 2 days later called to say they would not be working on my vehicle - with no explanation given. Honda and Acura Owners: If you have a Honda or Acura and thought they would be good to work with - check again to see if they have updated Honda and Acura Certified Collision credentials - they don't. Do your due diligence and read all of the negative reviews (click negative near reviews). I am by far not the only unsatisfied customer. More details: 1. This review could have been 4 or 5-stars. I was decently satisfied the first time I visited - body work was okay (some issues with gaps), paint was well done (except for swirl marks) and customer service was decent. 2. I thought I finally found a decent repair shop in the Valley. I was going to be a repeat customer - something I thought they would value. I scheduled an appointment - waited 2 weeks and dropped off my vehicle. I provided a list of requests (attached an image to this review) which I felt was not demanding, and then left to get a rental car. 3. 2 days after dropping off my car, Arlene (an estimator) very rudely and unprofessionally calls to say that the OEM parts I requested are on backorder for MONTHS for another Honda vehicle and that it would be the same situation for my car. However, she did not bother to check on the specific parts for my car herself. Just wanting this repair to be completed, I did my best to find out. I called their distributor - Clark Knapp Honda - who said the wait for the parts needed for my vehicle would be 2 business DAYS max. 4. I called her and told her this to which she had no comment. Then she tells me that Progressive has been taking MONTHS to approve estimate supplement requests. Not trusting her, I called Progressive who transferred me to the RGV's local estimator. He said the delay was only 1 WEEK and that he contacted CarStar a day ago and was never told my vehicle was even there. 5. I contact Arlene again. She says that Mark Patterson (apparently some CarStar big shot) said they would not be repairing my vehicle with no other explanation. I then attempted to get ahold of Mark because I do not understand why they are giving me the run around and treating me so poorly. It has been almost a day - I know he will not reach out to explain why. 6. Tired of these antics, I decided to get my baby away from their slimy hands. If they are this shady towards me before beginning work, I can only imagine how they would treat my vehicle. Luckily, I found another body shop who has shown me respect, is actually on the Honda and Acura Certified Collision website and values all of their customers - even people who were initially unhappy updated their reviews with what the business did to remedy their situations. To say the least, this situation has been so unnecessarily stressful. I am so busy with my job and they seemed to just love giving me a hard time and wasting it while they were at it. The only logical explanation I can think of for this is greed. They want money. My car's $2000 repair was not cutting it for them. I understand this to an extent - but they should not make a customer suffer, wait for an appointment and accept their car for repairs if they are not happy with the money they'll receive. They should reject that customer and not waste said customer's time. I will say Cassandra & my car's inspector were great. Keep it up! However, Mark and Arlene had plenty of chances to apologize or figure out another way to get my car repaired. And yet both of them did nothing.

I found the owner to be rude and condescending. After I asked him a couple of questions, he told me…read more"The answer to your next question is I don't know." It seems he values his rich customers more.

Took my car to get an oil change and when asked about prices for an oil change, the man said. "If…read moreyou have to ask for the price of an oild change then maybe you cannot afford to drive a car and should be riding a bike" what type of answer is that? As a customer we are entitled to know the price before hand to avoid surprised.

I bring my vehicle here for maintenances, you know, like oil changes, wipers, etc…read more They've always been honest and taken care of my vehicle. I also like the fact that they have a record of everything that's been done, and they give me a copy when I ask for it. It helps when I'm somewhere else and can refer back to this record of services. They would have received all five stars, but I knew that I needed new breaks and they told me that my breaks were fine. I had to mention this twice before they truly checked them. So now this causes me a little worry.. But I will continue to use them for oil changes! Always great service and helpful employees. Give them a try and be on the look out for their coupons that are put in The Monitor.

Angel Martinez Junior was my service guy. Quick and professional love this place, we always take…read moreour company cars there.