Angel Martinez Junior was my service guy. Quick and professional love this place, we always take…read moreour company cars there.

I've had five different vehicles serviced at this location through the years and I've never had an…read moreissue until this week. Monday, I drove up at 4:38 and asked for a state inspection. The mechanic tells me they stop doing inspections at 5:00 and there are two vehicles already checked in. Fair enough. I tell him I'll be back Tuesday. Tuesday at 1:15 I drove up and again asked for an inspection. The mechanic says they had a busy afternoon and he's about to leave for lunch. He tells me to come back in an hour. Fair enough. Everyone deserves a lunch break. I go back in an hour and one last time asked for an inspection. The mechanic tells me he's about to leave because he hasn't gone out to lunch yet. I asked him why he didn't just inspect my car when I was there before and his answer is "I didn't know I'd be staying". No sense of professionalism. No common courtesy. After years of doing business with this company all I got was apathy and attitude. Three different visits to this location in two days and I can't get a simple state inspection done. I will never bring any of my vehicles here again.

This is the most professional place I've found for simple fixes on my truck. Highly affordable as…read morewell and no pressure from them trying too up sell me on other services.

I've had great service previously for oil change only but today I left my car to get a tune up and…read moreapparently it needed more than that and they couldn't just do a tune up. After being quoted 600, I said was too much then 500 and suddenly brought down all the way to 200, I asked them to leave it. I paid 110 for the diagnostic and picked up my car. It was shaking so bad it was not drivable. It's heartbreaking to think someone would mess with your car to try and get money from you. A single mom with 2 kids. WARNING! DO NOT TAKE YOUR CAR HERE. They're going to screw you over one way or another.

Don't go to to this place... they have the worse service ever... it must have changed owners…read morebecause that place was always our go to... friendly people... It is horrible now, they have the rudest people working there... from the manager to the bald headed man that does the inspections - not to mention the two times we've been there to change the oil, they say they don't have any... If I could... I wouldn't even give it a star... But I can't post without at least one... YELP, you need to add X's

From the owner: We offer full service oil changes to most cars and trucks. Our drive thru service gets you back on…read morethe road quickly. We guarantee 100% professional certified service. We inform you of your vehicle's fluid maintenance needs, and all service options available. We recommend based on your vehicle manufacturer's guidelines, and then listen as you make your decisions, without hassle or pressure. We appreciate your time by working fast to have you back on the road in a flash!

Very rude and unprofessional, tried to charge me more than was appropriate, lost money took my car…read moreelsewhere, don't bother getting inspection here either , unlawful practice should be closed down

I think this place is Family owned and operated. The staff…read moreis always friendly but I do think they need to work on getting their workers to be a little more professional. When I got my State inspection done there the worker let pieces of the shredded old sticker all over my dash, the door and the seat.

I had one of the worst experiences I've ever had with a mechanic at this Jiffy Lube location…read more I brought my GMC Yukon in running, with a specific issue they told me would cost around $1,000 to fix. I trusted them and approved the repair. I was told the vehicle would be ready in one day, but that was not true. They delayed the job for five days, giving excuses and misinformation the entire time. After finally picking up my vehicle and paying, within 5 minutes of leaving the shop, my Yukon completely broke down. My wife was left stranded on the road just 2 miles away. I had to pay for a tow truck immediately. I have photos, videos, and records of everything. When I called the shop, they stopped answering. Once I finally got a response, their explanation was that there was "another leak" and now the transmission was damaged. Their solution? Charge me an additional $1,800 in labor for a problem that clearly happened right after their work -- and refuse any kind of warranty or responsibility. One of their mechanics, Ruben, even told me to "go cry to the owner" if I wanted help. That was their level of professionalism. This situation turned my working vehicle into a major breakdown within minutes of leaving their shop. I have all the proof and will be filing complaints with the BBB and taking legal action. I strongly warn anyone considering this location: be very careful. I would not want anyone else to go through what my family and I experienced.

Outstanding service! Israel was wonderful! His customer service should not be over looked! Very…read morehelpful and quickly resolved an issue with the car when we came in. We needed the oil changed, but also had an issue with a alarm going off. Thank you for taking such good care of us! We appreciate you!

Very nice and professional people DJ and Gustavo were very courteous we were offered cold bottled…read morewater. Highly recommend this place!!!

Do not understand how there is 3 bays, 3 technicians & all 3 techs need to work on one car at a…read moretime. Leaves a very long waiting period for the other cars in wait! Also do not trust the expertise of techs. Got an oil change in July & since then have had to top off my car 3 times in a 2 month period! Never has that ever happened before. Techs usually talking & joking with each other makes me wonder how much attention their actually placing on the vehicle they are suppose to be serving

I had spoken with several different car detailing places but ultimately went with Grease Monkey due…read moreto the ease of booking. I called at 9am asking if they could do my car and they said absolutely! Super easy to bring in same day. It was a little on the pricey side (I paid $400) but trusted the process as my car had CAKED on dog slobber and hair from my 160lb Saint Bernard. The guys were professional and very friendly explaining everything to me and what they were going to do. I got my air vents cleaned out, steamed carpets, and the inside of my car completely cleaned out! Also they waxed the outside and cleaned the outside. I was very pleased with the final result! Thank you!!! Would definitely recommend this company to anyone. Had a nice waiting room as well! I can't comment on timing because I dropped my car off so I didn't "wait". Dropped off at 10am and picked up at 3:30pm.

I was desperately looking for a place that could steam and clean the inside of my car and the one…read moreplace in my hometown that provides this service was closed during spring break. I googled to see who could offer this service and I wasn't getting any answers. I decided to call Grease Monkey to see if they offered this service since I've been here before for a carwash and I know they also do other things. Luckily they said they could shampoo the inside. It was pricey but totally worth it. Yes, the wait times are also long. I've caught up on my reading while waiting for my car. I've gone next door to eat at Applebee's. They also have free WiFi, so that's a good way to waste your time while waiting. I know they sell food there, but I've never tried it. And I don't use many public restrooms, but I like the privacy of the women's restroom because they're separated by doors, not stalls.

This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!