Reasonably priced wheels with good service in the heart of Brooklyn. In 2021 I got a compact car…read morefor $400 for the week, plus $80 or so in state and local tax. They have fast turnaround especially compared to the chains in the area. One note, my rental only included 150 free miles with additional being $0.30 per mile. Still works out cheaper than most chains unless you're going on a crazy long trip, and you won't wait in a crazy line.

Loved these guys. moved out of immediate area few years ago, and miss using them. The prices are…read morealways right and Mark is super friendly. If you live in Park Slope or Gowanus, You should Speed to Speedy!

The facility is brand new which is a plus, not always maintained but recently I've noticed an…read moreeffort. Worst customer service ever (at Facility). You'll have better interaction calling actual customer service. Been here a little over a year & the rent has raised like the collection plate is passed at a Baptist church. As a catholic I have major issues with such. If I was given a heads up in the rental increase & not have to deal with anyone in the office, my experience would be .

Great service. Safire helped me lease a unit and was so nice and knowledgeable. She made it quick…read moreand easy. I have been using Storquest for almost 3 years and I highly recommend this company.

So here's the deal - I reserved a van on Saturday for Sunday at 1pm. When I called on Sunday to…read moresay that I would be picking up at 1:30 as opposed to 1, the woman had a hard time finding my reservation and once she finally pulled it up said, "Oh shit." and told me that I would have to take the largest truck as opposed to the smallest. Not a huge deal - UNTIL - I go to pick up my truck a few minutes before 1:30 AND THEY ARE CLOSED. They knew I was coming at 1:30, they were to close at 2, they obviously knew there was a problem with my rental so they just decided to skip out before I got there. Made for a horrendously delayed moving day.

WHY DIDN'T I READ THIS BEFORE "RENTING" from budget…read more They are the worst experience I've ever had. Ever. PLEASE DO NOT RENT HERE. They are scum and do not deserve any money. Everything said below happens over and over. Just quickly: 1) you do NOT have a reservation. You have nothing. All that matters is what they have on they have actually available. I thought I confirmed with my credit card and everything, but no. Showed up 30 mins early, waited 3.5 hours to be told they have nothing in all of NYC and will not give me anything. At all. 2) Rude 3) I waited with 3 other people this morning, and none of us got a truck. Seriously, SERIOUSLY, do not rent here. Try Penske. They are nice and will guarantee you a truck.

Skumbags. I brought back the truck with the same amount of gas I got it with and they charged me…read more$11 for gas simply because I put the keys in the drop box after closing hours. I was not there to justify that say I brought back the truck with the same amount of gas I got it with. I have a receipt to show how much gas I put in the truck. Rip off to the highest extent. This is not the way to gain extra dollars from customers.

WARNING: SERIOUS RAT INFESTATION!!…read more Rented unit #4903 for 3 months. Opened it to find 20+ LIVE RATS had taken over. Video proof below. Everything contaminated with droppings and urine. Multiple items destroyed. Clearly a facility-wide issue as numerous other complaints have been reported. Management's response? Blamed ME for having one sealed food bag in storage and denied all responsibility. Other customers here have mentioned similar rat problems. Health hazard concerns: - Active rodent infestation in multiple units - Potential hantavirus exposure - Facility clearly has inadequate pest control I've filed complaints with NYC Health Department and 311. Currently working on compensation for destroyed belongings. If you're currently storing here: CHECK YOUR UNIT NOW and document everything. If considering this location: Look elsewhere unless you like rap poop and piss on your t-shirts and mattresses. Will update if they resolve this, but so far completely unresponsive to the serious health risks at their facility.

The price increases every 9 months is was bit much. My unit went from $360 to $540 in less than…read more1.5 years. I had to move out.

Jer'myah was great! Very friendly and professional service! So grateful for their helpread more

A Budget Truck center, with allowances to rent trucks of 14' and smaller and a drop box for…read morelate-night returns, this location is a bit inconvenient (it's on 3rd Ave, which means one-way divided medians for much the span), and they didn't have any great deals here for renters or movers. Still, for a local move, not bad, and the truck was clean and didn't chew up too much fuel.

I received terrible service while renting from Budget and particularly from their agent, Easy Truck…read moreRental - 5410 3Rd Ave, Brooklyn, NY 11220). The man who runs that operation is a crook and misinformed me about my insurance options. He pressured me into purchasing $179 worth of insurance that was completely unnecessary and redundant. When I told him I was covered by my private insurance he lied to me and told me it wouldn't cover the rental truck. Later when I called Budget's 800 number in the middle of my drive they told me they couldn't help me and to go to the website. When I submitted the complaint online they didn't reply. Overall I received terrible service AND the move cost me hundreds of dollars more than had planned. I would never return to Budget again.

I wish I can give zero stars. Not only did they not include a hand truck that I paid fore they also…read morestiffed me (cheated me on the refund) that I was already sent in estimate by their staff already. Budget truck more like rip off truck.

I have no issues with them. I think they do their best. They also try to accommodate where…read morepossible. Trying to rent on the last day of the month is rough no matter where you go

They are scammers They scammed me…read more They told me one price One they put my stuff in their truck they then quoted me a new price and when i did give them the extra money, they drove off with my furniture, they robbed and scammed

One of their vehicle that was rented struck my park SUV damaging the taillights. Although the…read moredriver was honest enough to admit to accident this company refuse to disclose their insurance information so that a claim can be submitted. Every time I called they always lied and said the manager/owner was not available to call back later. However every time I call back to remind them of that for some "odd reason" I keep getting hung up on, without an explanation.