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    Pennbrook Insurance Services

    4.1 (13 reviews)
    Open 8:00 am - 5:00 pm

    Services - Pennbrook Insurance Services

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Review Highlights - Pennbrook Insurance Services

    I spoke to Debra Petrocchi who passed me on to another agent that was familiar with what I needed in terms of coverage.

    Mentioned in 4 reviews

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    GEICO Insurance - They told me my wait time would be 30 minutes and with no option for a call back number. Insane.

    GEICO Insurance

    (546 reviews)

    SoMa

    Geico insurance is awesome they're really attentive and they do care I know because I'm a Geico…read morecustomer I got full coverage but if your car stopped running you could pay $20 a month to keep your car insurance till you buy another car and you don't have to pay the premium anymore but once you get another car you put that car on your car insurance and you start paying for your monthly payment but they work with you and I highly recommend them because they're representative is awesome Geico is awesome I've been with a lot of insurance but the Geico insurance is the best that I ever had so if you're looking for insurance Geico is the one cuz they work with you even if you don't have that car anymore you could still keep Geico and pay $20 a month and once you get your car you just add them the insurance and you just start paying your monthly payment without paying another premium

    GEICO Has Completely Abandoned Its Customers - 15-Year Loyal Policyholder Left in Limbo for Over…read moreTWO MONTHS! I have been a GEICO customer for almost 15 years and I have NEVER experienced anything this disgusting and unacceptable. My car was hit with vandalism and a collision that was NOT my fault. It's been OVER TWO MONTHS and GEICO still hasn't taken care of it. Their AI "system" spat out a ridiculous, low-ball estimate that doesn't even come close to what any reputable body shop says it will actually cost to repair. I can't even open my driver-side window, there are huge scratches all over the car from the vandalism, and the sunroof deflector is completely broken. I've been driving around like this for TWO MONTHS while paying full premiums every single month. What the hell am I even paying insurance for?! I've called, emailed, and begged for help. No callback adjusters. No appointments ever get made. Every time I reach out I get the same runaround: "We'll have an adjuster call you back" or "Reach out to your adjuster." Guess what? No one ever does. Specifically, Richard never makes appointments, doesn't return emails, completely ignores every attempt to reach him, and gaslights you when you finally get someone on the phone. It's the same nightmare for local autobody shops--they're sitting on a backlog of over 40 GEICO vehicles, including mine, and they can't get anyone at GEICO to return a single phone call either. Even Supervisor Kalvin has not returned correspondence to either me or the body shop--not just for my vehicle, but for others too. Unbelievable. I've escalated this multiple times. Zero results. Supervisors? Total joke. They just repeat the same script and disappear. GEICO used to be reliable. Now it feels like they're deliberately making it impossible for customers to get their cars fixed so they can keep our money. Someone at the top needs to wake up--this is not how you run an insurance company. You're going to lose customers left and right, and frankly, you deserve to. This level of incompetence is so bad it should trigger a class-action lawsuit. I will never recommend GEICO to anyone again and I'm actively looking to switch carriers the second this nightmare is finally resolved (if it ever is). Stay away from GEICO if you value your time, your car, or your sanity. Why am I even waiting this long to get a car repaired when the body shop has been standing by ready to repair it and they're out here dishing AI estimate for $13 to fix a damaged window for the result of vandalism and theft as well as scratch vehicle and now in the interim my vehicle has been hit by someone in the parking space and the bumper is cracked. I haven't even put in the claim for that because I can't even get something simple like this done.

    Pennbrook Insurance Services - homeinsurance - Updated May 2026

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