Excellent service and honest opinions. I feel looked after for. I would absolutely would recommend…read more to my friends.

I don't write many reviews, but Rick Fuchs and the team at Alive Insurance have earned this one…read more A few months ago, Rick helped me bundle my home and auto insurance, increasing my coverage while keeping my premium about the same as what I had been paying. The process was straightforward, and he took the time to explain my options without any pressure. Around the same time, I received a notice from Safeco that they would no longer be offering my homeowners policy in California. I reached out to Rick, and within just a couple of days he had several replacement quotes ready. We reviewed the options together, selected the best fit, and finalized the new policy well before my previous coverage expired. Throughout both experiences, Rick was responsive, knowledgeable, and genuinely focused on finding the right solution, not just selling a policy. It's rare to find someone who makes insurance this easy. I highly recommend Rick Fuchs and the team at Alive Insurance.

This is third time that I am giving Marian Glen-Ellis a five star rating for service. After being…read morenotified that Nationwide was not going to renew my home owners insurance, Marion reached out to me to help me cancel my policy, saving me grief and frustration of having to do the cancellation myself. Considering I was cancelling the policy, Marion could have set back. But she did not. Marion's service is the gold standard for insurance brokers.

wish i could give negative star, the agent noah elliott assisting me, misled me, took my payment…read moreout, when specified my date needed, received policy in mail, basically rip off, canceled policy within 2 weeks, wanted refund, they have yet to respond to me.. and to keep billing me. it's been 3 months, been sending 2 emails a month, call once a month, next call us better buisness bureau, i have all my documents, emails , proving i did everything to letter, followed all instructions to cancel.. fidelity life, is a rip off con

My working experience has been great with Julia L Kirtley at Kosich Family Insurance. I am getting…read morequick responses and great job.

Kosich Family Insurance is a great company to work with. Ken Kosich and his son Greg are friendly…read moreand are great at returning calls and getting answers when you need them. I have also worked with other agents at the company and they were courteous and helpful as well. Ken offers a variety of insurance options and will help you decide what is best for your family. He is also a big help when there is a claim. I have referred many people to Kosich Family Insurance and they are all happy that they switched over. The Lafayette location is easy to get to and easy to park.

Like a good neighbor State Farm is there and John fits that mold…read more Great agency with amazing tentative staff. Whenever I have questions or concerns I call and get thru right away. They're work with you on the phone and via email. I needed some advice with Life Insurance and John was able to lead me in the right direction. I trust him and his office staff. John also guided me thru the hoops of Car insurance questions and what my best needs were. Above and beyond service all around.

I've been with state farm since I was a teenager when I move to California John's state farm office…read morewas nothing but helpful. His staff is super friendly and always helps me out. I don't even live in Berkeley anymore and I stick with his office. I would highly recommend them to everyone.

Honestly, I have never had better service than I get with Gail's office. I switched insurance…read morecompanies only about a year ago and have been just delighted by how thorough competent kind supportive everyone is there. And they are so quick to respond to.!!

Gail and her staff are excellent! Very quick to respond and helpful in assessing your needs…read more Doesn't try to oversell you anything! I would highly recommend Gail Williams!

BEWARE! I contacted Terry Tigh, owner/agent, of A.D. Dern Insurance Agency and requested to cancel…read moremy renter's insurance. Legally, a policy owner can cancel their policy at any time, for any reason. He REFUSED to cancel my insurance, citing he needed a letter of release of liability from my property manager - this is an illegal practice. After refusing to take a number of calls, I was able to speak with Terry. I explained that, as the insured, I have the legal right to cancel my renter's insurance and his only legal duty was to notify property management. Terry replied, "Listen, missy, you don't have to like my business practices. I am overriding your request to terminate renter's insurance". This agent actually stated that he was "overriding" my legal right to cancel renter's insurance?!?! Complaints have been filed with the California Department of Insurance, Better Business Bureau, and Progressive Direct at corporate level. My own property manager even agreed with me and said they did not understand why he was asking for these documents...and they also made a comment about his attitude! Nice to you when you sign up and pay but will become your biggest headache when you try to cancel.

I've been a customer for just over a year, and am extremely happy I made the switch. You know what…read moremost insurance companies don't have? A personal touch. The staff at A. D. Dern have that personal touch, and so much more. They are friendly, knowledgeable, and eager to help. And you know what I really love? There's no robot that picks up the phone when you call, just one of their excellent agents. You just can't find this kind of service in the insurance industry these days, and I am so impressed that they can deliver it.

I have been a client of Anixter & Oser for approximately 15 years. Things have changed. I have…read morealways been very satisfied with their service, however when our auto insurance recently renewed, the service I received from Amy Ruhl and Priscilla Kincheloe was dismal and inaccurate. Unfortunately, Peter Oser did not intervene. Clients rely on accurate and timely responses from their insurance agents to make informed decisions about their coverage. Unfortunately, their response to my valid complaint was focused on excuses, not accepting responsibility for their errors, and criticism of my reaction. We have choices and I will be transferring our policies to a reliable Agency. If you choose their Agency, make sure you question their advice or you may not have the coverage you think...

Unfortunately, my experience has been very similar to that of Elaine L. I've also been with…read moreAnixter and Oser for many years but it's now nearly impossible to get a reply to a voicemail or email from Priscilla. I also went to their website today and it lists Peter Oser as the President, but when I called his extension to discuss the situation, I received a message saying that it's an invalid extension, although it's definitely the on listed on their website. I have my primary home, auto, umbrella and three rental properties insured through them, but I'm looking for a new agency.

I've been working with Norman for the past few years and want to say the service has been…read moreexceptional. He's always very respectful and timely in all communications. Insurance can be confusing and he has always offered to help explain things in simple terms to help inform my decisions. Can't recommend him enough.

Jeff is a example of the worst of this industry. He rarely returns calls and doesn't give the…read moreurgency needed for this essential financial instrument, insurance. This could tolerated but when Travelers sent a letter saying they would not renew my policy, I called him. He was surprised and unaware. There was now four months to find another carrier. He assured me that it would not be issue. My understanding was that he would be responsible. I contacted him a couple times with no action. I didn't hear back from him until my policy had expired, leaving my without a home insurance policy. He told me that my only option was to sign up with the California Fair Plan at triple the cost. It took me less than three hours to find another policy. He challenged me saying that there was not a possibility that I found another company that would issue a policy. I plan to move three home, three auto and a umbrella policy to the same provider. There may be agents at this agency that provide better service but I would stay away