I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

Mary has prepared my tax returns for the last three years. I am so glad to have switched to…read moresomebody I can rely on to answer my questions, who responds quickly and freely offers her encyclopedic knowledge. She is so efficient, and I have absolute confidence in her.

Mary was very helpful in working through my tax situation and provided excellent advice on how to…read moredetermine my estimated tax requirements and plan for next year's withholding. I would highly recommend her for people needing expert income tax support.

Carly is an intuitive professional with great expertise in the area of long term care. She took as…read moremuch time as I needed to explain a lot to me that I was in the dark about, and helped me feel much more comfortable with hard decisions my family was grappling with. Thank you Carly!

Carly was very helpful in finding the right short-term care insurance for me. She took time to…read morelisten to my needs and wishes. She is very professional and caring. I highly recommend her!

Jamel at Freeman is awesome and he's become my go-to insurance provider, both personally and…read moreprofessionally. We have our home policy with Freeman Insurance and I've also sent clients over, as well. As a broker, they have access to really fantastic rates. Most recently one of my homebuyers had an estimate for $2k and Jamel was able to provide better coverage for $1k less. Jamel provides top-notch customer service and is very quick to respond over phone or email. Definitely give Freeman a call for any personal or commercial insurance needs! Carrie Huie | Mortgage Consultant http://www.yelp.com/biz/carrie-huie-burlingame

The folks at Freeman Insurance Services, Inc. are all very professional, knowledgeable, customer…read morefocused and proactive. In particular, Sujan is wonderful. He is very detailed, knowledgeable, proactive, customer friendly, and customer focused. He utilizes the tools and resources available to give his clients the best service and insurance options. I really appreciate his professionalism and meticulous, detailed manner of conducting business. He got me comfortable with four separate insurance related products. I am very happy with the results. He was assisted most capably at the start of the process by Tasha Roe. Bottomline is that I feel very appreciative and comfortable with having them as my insurance professionals. Thanks for all of your great work and efforts. Looking forward to working with you in the future.

This is third time that I am giving Marian Glen-Ellis a five star rating for service. After being…read morenotified that Nationwide was not going to renew my home owners insurance, Marion reached out to me to help me cancel my policy, saving me grief and frustration of having to do the cancellation myself. Considering I was cancelling the policy, Marion could have set back. But she did not. Marion's service is the gold standard for insurance brokers.

wish i could give negative star, the agent noah elliott assisting me, misled me, took my payment…read moreout, when specified my date needed, received policy in mail, basically rip off, canceled policy within 2 weeks, wanted refund, they have yet to respond to me.. and to keep billing me. it's been 3 months, been sending 2 emails a month, call once a month, next call us better buisness bureau, i have all my documents, emails , proving i did everything to letter, followed all instructions to cancel.. fidelity life, is a rip off con

I've been a state farm customer for many years, my home and auto insurance and a life policy all at…read morestate farm. Jessica's office has helped me throughout the years, and they've always been so professional, courteous and personable.

All staff members are Very efficient quick polite and respectful. they are always very pleasant and…read morefriendly

He was amazing . Great service and great price . I was stressed and was able get all my insurance…read moreneeds in one place

I highly recommend Jason. He was able to obtain insurance for a complex property that several other…read moreagents were unable to work on. He is very friendly, knowledgeable, responsive, and detail oriented. We look forward to continuing to work with him.

Everything went well. The employees were very courteous and answered all of my questions, and…read morebelieves me I had a lot. The mobile app is very user friendly

I am not currently a client of Stephanie's, but if you are searching for an absolute expert of the…read moreinsurance market you should contact her today. I called Stephanie to explore our options with respect to a CA Fair Plan policy and a Difference-in-Conditions policy. I received a complete education and a strong suggestion as to how to move forward. Stephanie is intelligent, selfless and supportive. I hope we find a way to work with Stephanie.

Sharon Woo has been a godsend when my insurance agent with Allstate kept raising my rates and I…read moredecided to shop around for better pricing. Sharon was/is extremely responsive, as is her colleague Edward Ho. She was able to offer multi-line discounts whereas my previous agent wouldn't. She is honest, trustworthy, and reliable. I have referred her to other friends because of her professionalism and timely response. I would not hesitate to sign on with Sharon Woo at State Farm! You won't regret it!

Sharon has held all of our insurance for several years now and I can recommend her without…read morereservation. She's incredibly efficient, responsive, personable and knowledgeable. I recently had a challenging situation with a repair shop and she jumped right in and did not back down until it was all resolved in my favor. Her staff is also very helpful.

This is also a partial review of the San Rafael AAA also…read more the point is these people are lovely to deal with. They are very helpful and when I go into the offices ,I am greeted by a nice human being. I was at the San Rafael AAA monday, and was greeted like I was a human, and although I needed another signature, I didn't feel bewildered or abused. Today I went to Berkeley with the proper signature -from previous owner, and went to the Berkeley office. Again greeted by a nice polite individual, and had Marvin help Me. He was fantastic , and explained everything I needed to do. I left with my new registration and a happy face. this is the complete opposite of the DMV. Where one is treated as the enemy and the attitude is one of ' who the fuck are you?'. Anyway, thanks Marvin .

I always enjoy receiving my dmv services at this location, works out great seeing that I have three…read morevehicles. I'd like to put the spotlight on the manager Lillian Quintero, for her outstanding hospitality, and ability to keep the entire staff motivated. *****