I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

Their response time and accuracy of his quotes were spot on! He was the first to provide his…read moreproposals and was closest to my requirements and even had couple good suggestions to reduce my premiums! Very pleased with Peter.

So lucky to have met him and have his support in getting me the perfect insurance policyread more

Once again I have had a stellar experience at this AAA location. Our Mazda had a recall earlier…read morethis year for a fuel pump defect and I had the work done. When it came time to renew the license I copied the receipt from Marin Mazda, which detailed the work that had been done and sent it, along w/ a check, a few weeks ago. Yesterday I received a notice from DMV that I needed to provide proof that the recall work had been done. Puzzled, since I couldn't imagine what further proof they would need, I went to AAA, where a very nice man at the door looked through my paperwork and said I needed a certificate from the dealer. I went home and called Marin Mazda, where I spoke w/ Mike, who said I should have been given a certificate, but I'm pretty sure I wasn't. I wondered whether it would be sufficient for them to email me the certificate so I called AAA, where I spoke w/ (I think) the same helpful man, who told me DMV wouldn't accept that, so I drove over to Marin and got a certificate. Not a state issued one, but a slip of paper they filled out w/ the car's VIN, etc. I went back to AAA from Marin and was greeted again by the same nice man. He logged me in and invited me to sit in their waiting area until I was called to the window by Ginger, who was careful, thorough and wonderful. She processed the transaction, cautioned me to save the certificate in case there's a problem and gave me the new registration and tag. It was, again, an excellent experience. I'm so glad to have AAA as an alternative to spending time at the DMV.

Slow slow slow you will be waiting you might as well go to the pinole location it would be faster.read more

Jerry and team have been excellent to work with. We are a new, start up business. We had shopped…read morefor liablity insurance, and were quoted crazy rates elsewhere. Other brokers couldn't find a reasonable policy. Jerry and team worked extremely hard to meet our needs. And while our policy is still pricey, it is 1/2 of what I could find elsewhere. They have identified other issues, now handle our worker's comp, and will be our first choice for insurance coverage as we continue to grow. Highly recommend their team.

Jerry, Carlos and the team are a great help to my real estate brokerage and investment business…read more Excellent service and timely product placement elevates Barbary Insurance above the competition. They give me VIP treatment. Give them a call or email. All the best in 2021! Redmond Realty

This is third time that I am giving Marian Glen-Ellis a five star rating for service. After being…read morenotified that Nationwide was not going to renew my home owners insurance, Marion reached out to me to help me cancel my policy, saving me grief and frustration of having to do the cancellation myself. Considering I was cancelling the policy, Marion could have set back. But she did not. Marion's service is the gold standard for insurance brokers.

wish i could give negative star, the agent noah elliott assisting me, misled me, took my payment…read moreout, when specified my date needed, received policy in mail, basically rip off, canceled policy within 2 weeks, wanted refund, they have yet to respond to me.. and to keep billing me. it's been 3 months, been sending 2 emails a month, call once a month, next call us better buisness bureau, i have all my documents, emails , proving i did everything to letter, followed all instructions to cancel.. fidelity life, is a rip off con

The folks at Freeman Insurance Services, Inc. are all very professional, knowledgeable, customer…read morefocused and proactive. In particular, Sujan is wonderful. He is very detailed, knowledgeable, proactive, customer friendly, and customer focused. He utilizes the tools and resources available to give his clients the best service and insurance options. I really appreciate his professionalism and meticulous, detailed manner of conducting business. He got me comfortable with four separate insurance related products. I am very happy with the results. He was assisted most capably at the start of the process by Tasha Roe. Bottomline is that I feel very appreciative and comfortable with having them as my insurance professionals. Thanks for all of your great work and efforts. Looking forward to working with you in the future.

The customer service (eg the person who I spoke on the phone / who claimed to be the owner) is…read moreHORRIBLE - incredibly RUDE, has no manners, doesn't listen but would talk over you, and doesn't listen to your requests at all, etc. The most ironic thing is they're in service business. So use your judgment wisely. Don't fall for their trick which is to get you in the door and then treat customers horribly

The best Agent ever! She was able to identify our needs in…read morelooking for a Home and Auto coverage right away and help us set a realistic expectation of the current insurance market. Always put our interest as the priority in every step and most of all she managed to make the stressful and tiring process of shopping for coverage enjoyable. My wife and I really enjoyed working with her. There is no others, Tina is best Agent.

From the owner: We work with a wide range of quality, reliable insurance companies and can provide coverage options…read morefor any business or personal insurance. We are here to satisfied your individual, unique needs. We're always here for you, whether to provide quotes, assist with a claim, policy change, or just answer your insurance questions. We speak English and Mandarin. 我们可以说中文。

STAY AWAYYYYYY! FROM ALL THEIR LOCATIONS, THEM IN GENERAL! I know some people have bad driving…read morerecords and can only go with certain brokers BUT stay away from this one!! They do not value customers and they will rip you off without explanation!! I cancelled my policy because it kept rising and somehow they STILL sending me noticed demanding payments when policy was paid in FULL! Now no one can explain why once again!! Just I need to pay! This is rape!!

The agent that assisted me, Eliana Cortez, was just WONDERFUL! I have a driving on a suspended…read morelicense conviction on my record but Eliana quickly found me a surprisingly affordable policy with a company that insures actuarially"high risk" drivers (like me). I was amazed and very impressed at the wide range and extent of insurer resources she had at her disposal to work with on my behalf. She appears to have developed close working relationships with many different insurance companies to broker with on behalf of her clients to find you just the right policy at the right price! I walked into the office rather pessimistic about getting good insurance, but Eliana turned my pessimism into a dream come true. Eliana is very kind, polite, and a good listener. But also very precise and well-spoken. She was super patient and thorough with answering all of my questions, which I really appreciated. She really knows her field and obviously loves to help people. She seems to truly enjoy her work and is a great pleasure to work with. I'll be returning to Cost-U-Less on Claremont ave whenever I have insurance needs! I recommend this place highly!

Chastity has given me very good service, not only thoroughly and completely responding to the…read morequestions that I have posed, but also multiple times coming up with advice I didn't know enough to ask for, advice I found to be very useful. I appreciate her help very much.

I can recommend Chastity Johnson without any reservations. After my previous Homeowners Insurance…read morecarrier did not renew my policy, I was at a loss as to how to manage the CFP maze and Chastity methodically guided my wife and I through it. She got us a solid policy and we could not be more pleased. Chastity is a true insurance pro! We are recommending her to our friends and neighbors.

First i was hesitant to switch my business insurance needs to Sirak because i thought…read more i was happy where i was after switching i realized it was a good move.He provides very good services for no extra charge.

Took care of my issues with the car vandalism went above and beyond. They take their time like you…read morewere the only customer no rush. I appreciate that thank you kindly