I made a first-time call today and spoke with Zoe, which was incredibly thoughtful and helpful, and took the time on the phone to make some excellent suggestions and referrals. Highly recommended! read more

Fantastic people, service, and knowledge. I was shopping for home and auto insurance and they very efficiently gathered the information I needed, and helped me figure out the best option. Really went above and beyond to explain some of the intricacies of insurance in San Francisco, clearly super knowledgeable, and gave me a better explanation of my options than any other broker or insurance company I spoke to. Whenever I need insurance will be coming back. read more

We are so lucky that a relative introduced us to Carleen at Wang Insurance. Carleen is wonderful to work with! Professional, responsive, and a problem solver. We had a property that was a challenge to find insurance for and she was able to find some for us. A big thank you to Carleen and The Wang Group! read more

I was in the market for car insurance due to issues with my current carrier when it came with claims. I decided to reach out to Wang Insurance over the phone and email and they seemed very hesitant to give quotes and just sent me a bunch of news articles. The tone of their office staff seemed very condescending to imply that I was wasting their time when I asked them to quote. I get it, they have the bigger fish to catch when it comes to big accounts and don't need my business. Went back and forth 3 times asking if I still wanted a quote and they never came through, seems about right. More like dedication to making the insurance process more complicated for me. read more

Carleen did a great job getting us property insurance for our home, which is owned by a Christian ministry. I contacted several agents, but she was the only one to get me affordable insurance during California's current insurance crisis. read more

I asked Amtrust to resolve this case. They requested a 3 way call. Tiffany wasn't there so the representative left a message for the Wang staff to call the carrier back. But instead, Tiffany Wang called me instead. At first I appreciated her call because that was the first time we talked on the phone after doing business together for several years. I tried to resolve the issue. But then someone named Cynthia got on the phone. She was angry. She talked over me and yelled at me and asked me to stop calling her. It was quite disturbing and disappointing to hear someone speak like that. Wang should do a better at training their staff to take notes on who they're supposed to call back. And passing a call to someone else without an introduction is not professional. Best of luck. read more

Always helpful and available! The team at Wang Insurance does an outstanding job, always being present and available- no matter how big or small of an inquiry- they're all too happy to jump on a call or correspond via email until every last concern or question is addressed. Whatever your insurance needs are, get in touch with Cynthia and her team, I'm sure you'll be quite happy with the service, professionalism, and rates they can quote. read more

I'm coming out of retirement once again for another great business. At work we switched over to Wang Insurance. Working with them was an easy and painless process. On top of that, they saved us money. I even moved my personal insurance policies over to them. read more

I was referred to Wang Insurance through a good colleague of mine. I reached out to Tiffany and received great & speedy help! She helped answer all my questions and was patient and understanding of anywhere my knowledge fell short. I had some upcoming events where I needed a quick turnaround on getting event venues as additional insured on my liability insurance & Tiffany was super fast with that :) Recommending Wang Insurance & Tiffany to anyone looking for help with finding insurance, especially for small businesses like myself. read more

Carleen and her team are always very responsive and helpful. I've been with them for 3 years. I was previously an adjuster for a major insurance company and dealt with Carleen, which turned me on to the company... Since they were a neighbor and what I saw from their service, I decided to move my policies with them. Highly recommended! read more

I own a retail bottle shop and wine bar and use Wang Insurance for all our insurance needs, workers comp, liability, etc. They are a fantastic local business! I worked with Cyn and she was able to find me a cheaper quote than any other I could find that also provided better coverage. Very responsive and helpful, I highly recommend them for your insurance needs. read more

We live in a zone with a lot of trees and over the years it has become very difficult to get a good home in owner's insurance. Our existing insurance company asked us to get fire insurance separately from CFP, which wasn't ideal. CFP is expensive and don't offer a great coverage. We came to know about Wang Insurance through one of our neighbors and within 2 days we were able to find and sign up for a good insurance with great coverage for a considerably lesser price. Carleen helped us through the process and it was super smooth. They also took care of cancelling our old insurance. It all felt magical to me that it took only a couple of days to get this all sorted out. Wang Insurance is definitely a one stop shop for your insurance. Great customer service. Thank you Carleen! read more

"Wow, I'm so excited to select my insurance plan!" Said no one, ever. Literally, never heard the words "excited" and "insurance" in one sentence before. I don't even trust my own family to be my emergency contacts at my doctor's office. But I trust the Wang sisters to handle my insurance. And so should you. They're reliable and experts on insurance. Big shout out to Cyn, who always greets me with a smile on her face. #allinforwangins read more

My fiancee and I run a cake shop called Butter& (https://www.instagram.com/butter_and/) and use Wang Insurance for all of our business's insurance, from health and dental to worker's comp to liability, etc. We've been working with Carleen, and she is absolutely incredible. She is so professional, thorough, responsive, and organized -- basically the way you wish every business were run. When she's gone on vacation, she's left her coworker Tiffany in charge of our account, who was just as on top of things as Carleen. Even when we get busy with our own business, Carleen keeps us on top of the deadlines we need to hit and makes everything easy to do with Docusign. I highly recommend Wang Insurance! read more

Had Wang Insurance for years, happily paying higher rates as they were recommended through family members. When I needed them to be my advocate when I filed my first home insurance claim they disappeared. -first year owning my new home, noticed what looked like leaking from underneath the master bathroom which overhung an outside covering. filed a claim and insurance agency sent out their approved plumber who found no leaks and that the stucco was bad. followed up a few times over the years and each time Wang insurance told me not to pursue further as it was already determined the stucco was bad. -eight years later the stucco was crumbling off and water damage was evident. filed a claim directly with the insurance company and another leak detector was sent by the insurance company who then said that the overflow valve was broken. -Wang insurance kept saying it was my fault and that I should have hired my own leak detector eight years ago. My claim for repairs was denied. Always had thought that they would be advocates for me in my time of need but that wasn't the case. read more

Being a Sunset District native, shopping local and supporting family businesses is important to me and my business. Wang Insurance has those two bases covered. I was pleasantly surprised when my insurance quote was less than I expected, but I was even more surprised when they re-shopped my rates (unsolicited)and were able to further lower my premium! read more

My experiences with Wang Insurance Agency has been for small business and I'm currently in the process of getting automobile insurance through them. They are so speedy with their quotes and in answering any questions I've had. Whether I telephone or e-mail, I always receive a response within the same day. These agents know their stuff and are really on top of everything. Also, their quote for small business insurance was significantly cheaper than other quotes I received; it was almost half the quote I received from Allied Brokers. I know this is starting to sound like a cheesy insurance commercial, but it is true; this place is the greatest. Insurance agencies aren't supposed to make you happy, but this place has truly left me a happily satisfied customer. read more

Why does insurance have to be so confusing? Deducti-what? Wang Insurance Agency's website is sooooo easy to navigate and the people are really kind, patient, and helpful. I'll just say that I've been a Yelp reader for years, but the Wangs inspired me to finally post something. read more

Wang Insurance Agency changed my view of how insurance agencies should operate. They are so friendly, helpful, knowledgeable, and good at what they do! I trusted them with all of my insurance matters, and I wish I had them with me in New York! It is so important to be insured and have a company that you trust isn't going to screw you over. I never felt taken advantage of and I would go back to them in a heartbeat. HIGHLY RECOMMEND THIS BUSINESS read more

Tiffany was so amazing! She helped advise me on what would be best for my business, as well educated me on the different types of insurance they offered. The rates are amazing, they respond SO quickly, and I felt supported as a first time insurance buyer!! :) Def would recommend!! read more

Wang Insurance Agency, Inc. expertise in personal and commerical insurance is simply amazing! Great staff who often goes above and beyond! Reputation speaks for itself. Bravo! read more

Wish that I would have switched sooner. Stayed too long. Everything was great when things were great, although I was clearly paying higher rates. The kicker was when I approached the insurance directly - got quite different information. read more

I've driven by Wang Ins a few times over the years. I recently bought a motorcycle and needed it insured right a way. I walked in, received a quote that I couldn't pass up, and got covered then and there! Everyone that helped me in the office was extremely polite and professional. They will definitely be earning my services for years to come! read more

We've been working with the wonderful team at Wang Insurance for nearly 7 years now. They work hard to get us the most competitive rates AND provide incredible customer service -- most email requests are serviced same day, which is no small feat! In particular, we love working with Tiffany Wang on their team who is patient, communicative, and pays attention to our business needs as we continue to grow. read more

When I moved to California after college, I no longer had the luxury of piggy backing on my parents for auto insurance. Finally feeling the pain of spending my own money, I first shopped around with a couple major carriers and was unsatisfied with the price and/or coverage. I contacted Wang Insurance after reading about them here and they have been super helpful from the start (especially Carleen). They gave me the cheapest quote while maintaining the coverage that I was looking for. I also got my renter's insurance through them and Carleen has provided the same speedy, consistent, and personable service. Whether it's your first or nth time getting insurance, I highly recommend Wang Insurance! read more

Wang Ins is superior to all others. I work for a small business and interact with Cyn and Christina almost on a daily basis. They are some of the most responsive individuals I have had the pleasure of working with. They keep our team organized, answer ALL of our thousands of questions and really care about what they do. I cannot say enough great things about this company and I have not even met them! (Ain't technology crazy cool?!) Thank you to Wang Insurance, especially to Cyn and Christina, for being such wonderful, hardworking people! read more

Tiffany is great to work with. She is helpful and resourceful to my needs. She goes beyond what you wouldn't expect. I recommend her to do your insurance. Our family has been a customer of theirs for over 10 years. Will continue doing business with this outstanding company in the future. Cheers! read more

I have coverage through Wang Insurance and have always had a great experience working with them. I always get clear and quick responses to my questions. They've helped me find the right insurance solutions for me as my business has grown and evolved. Wang Insurance is my trusted partner. read more

After moving to the Bay Area two years ago and utilizing City CarShare for some time, I decided it was time to get some wheels. I contacted Wang Insurance after purchasing a vespa-style scooter. Carleen was incredibly informative and patiently walked me through all of the options and details. A couple of weeks later, I purchased an car and didn't think twice about contacting Carleen, once again. Completely over email, she gave me multiple policy options and quotes from which to choose and we very quickly closed the deal. Just as before, she was responsive, knowledgable and very pleasant. Thank you, Wang Insurance for making a potentially confusing and stressful situation, very quick and painless :) read more

I'm so happy I found Wang's insurance to take care of all the insurance needs of my catering business. They are a brokerage firm and a one-stop shop for general liability, workers comp, and more -- which makes it easier to keep track of payments and such! I believe I'm getting good pricing and quotes for all my business's insurance needs. Tiffany is my insurance agent and she's excellent. She is extremely professional and reliable. Tiffany responses quickly and clearly to all my questions via phone or email. Thank you for all the help! read more

I have nothing but great things to say about Wang Insurance. Their willingness to help, and to go above and beyond, seems to be engrained in every single person that I've had the pleasure of working with. Most of my correspondence is done with Tiffany and she has proven time and again to be professional, and fun to work with. Anytime I have a need to either change or add to my policy, she does way more than accommodate my request. In every instance, Tiffany tries to find us the best solution and give us as much information as possible so we can make the right decision. Never pushy or salesy, she is a trusted consultant. I would highly recommend Wang insurance to any business owner or anyone looking for quality service in insurance. read more

I feel so lucky to have found Wang Insurance! They have proven to be a godsend every year. I am definitely one of those people with a million questions and Tiffany was both very patient and knowledgeable. She also reminds me every year when it comes time to renew my policy and suggests new policies that are a better deal for me! The personalized attention they provide is unparallel to any other insurance agency I have ever spoken with. Highly recommend! read more

After 10+ years of being with Liberty Mutual, they decided to cancel our home insurance! So I enlisted the help of Cyn Wang @ Wang Insurance and she was able to find us insurance for our home and auto! The rates were way better than Liberty Mutual, saving us money! I'm so glad we went with Wang Insurance. They are professional and responsive. Thank you, Wang Insurance, for helping us!!! read more

If you're in tech and you're not insured by Wang Insurance you're making a huge mistake. They saved me precious time and money! Their awesome agents worked with me to understand my coverage needs and found the best plan possible for my small business. I would recommend Wang Insurance to anyone looking for SMB insurance all day everyday! read more

I was very impressed with Carleen. Very efficient, got me all the info I needed regarding insurance plans. This is the way customer SERVICE is supposed to be ! Need insurance ? Call Wang. That simple. Michael S read more

I used to think they were good but have had too many issues with their main representative within the last year and will never use them again. 1) When I signed up for Medicare supplemental insurance in Nov 2018, I asked if the particular insurance had Silver Sneakers and she said yes. The rep did not tell they were discontinuing SS Jan 1, 2019. I found out the insurance company sent agencies a letter in Sept 2018 saying they were cancelling SS for 2019. The rep should've let me know this. 2) I told the rep I wanted the Humana Walmart plan for my plan D prescription plan. The cost was $20 monthly but increased to $29 in January. This plan is increasing to $64 in 2020. I don't take any regular medications. When researching Humana further, I now see she had signed me up for the Humana Premier plan instead of the Walmart plan. In 2020 I'll pay just $13.20 for the Humana Walmart plan I originally wanted. I assume the insurance rep makes more money by signing clients up for more expensive plans. 3) I had home insurance with them. When I sold my house in July I said I needed insurance through July 26 which was the closing date. The Wang rep cancelled my insurance for July 25. If my house had burned down on July 26, it would not have been covered. 4) The auto insurance she found for me was much higher than comparable insurance I got on my own. Overall, very disappointed in all the issues that went wrong with this rep and company and would never use them again. read more

Wang Insurance is so fantastic. The service is really phenomenal. Everyone is willing to help you in any way possible and I didn't feel pressured to buy WHATSOEVER. The location is convenient (Judas and 31st) and every employee is so knowledgeable. They can help you with ALL of your insurance needs (home, auto, and more!) It is also so fantastic that their employees speak so many languages (it really helped since my grandmother only speaks Korean.) I'm never going back to Farmer's Insurance!! read more

mr and mrs wang volunteered altruistically to help me before I was even their client. I was in an accident where both cars involved were totaled, both of our insurance companies found their party without fault, and unfortunately I found out that the term "full coverage" really means nothing. wang insurance agency spent mucho time with me on the phone and via email to straighten things out, then even gave me a way cheaper policy (with more coverage) than my previous broker offered. it may even be time to get that damned medical insurance. read more

I saved close to 50% on my car insurance, and its with a major provider. I'm switching home and our other auto as well. Plus, the whole agency is considerate and efficient. Really couldn't ask for more. read more

Considering that I wasn't even a California resident (yet...), I am so thankful that Wang Insurance was wonderfully helpful in taking the time out to talk to me to explain my options. I've always found the variety of plans overwhelming but the lovely folks at W.I.A. made it easy to understand and found me the best benefits for my buck. I left feeling much more at ease and not at all confused by the options available thanks to their help. read more