1. Smart Age Insurance Services

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Daly City, CA

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Smart Age Insurance Services

4.8 (26 reviews)
Closed • 9:30 am - 6:00 pm

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Recommended Reviews - Smart Age Insurance Services

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1 month ago

I highly recommend this place, they are so nice and always try to find the best insurance for you.

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2 years ago

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3 years ago

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2 years ago

Was very fast and helpful with my situation really appreciate her work and will keep going to her

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3 years ago

great customer service very reliable and affordable prices and nice staff with great attitude with great advice

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3 years ago

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6 years ago

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9 years ago

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9 years ago

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15 years ago

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15 years ago

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10 years ago

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8 years ago

Absolutely best place in town Nader is the man and Maricela knows her stuff very pleasant young lady

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6 years ago

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16 years ago

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10 years ago

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10 years ago

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11 years ago

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16 years ago

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10 years ago

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8 years ago

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10 years ago

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14 years ago

Toni is a good guy.. Heidi Terrible customer service and bad attitute!

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11 years ago

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15 years ago

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Review Highlights - Smart Age Insurance Services

“Heidi was awesome and really worked hard for me to get insured and I paid exactly what she quote me!!!!”

Mentioned in 4 reviews

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Farmers Insurance - Aaron Thach

Farmers Insurance - Aaron Thach

(155 reviews)

I recently purchased a policy from Farmers through Aaron Thach office. I worked with Catalina…read moreGargollo in the office and she's great! Catalina took the time to answer every single question I raised and captured the answers in emails so we have an audit trail. Throughout, she acted professionally, patiently, and provided excellent customer service surpassing my expectation! A couple times I called the office when there was no one to answer, likely everyone was busy. Shortly after, Aaron himself would call back to follow up which is rare. In summary, I would highly recommend Aaron and his staffs for any future insurance needs. Their level of service is a special among many.

It takes them weeks to respond to emails, often requiring multiple follow-ups before finally…read moregetting a response. I emailed them on July 25 and finally got a response a month later on August 24. Communication is painfully slow and makes you feel like you're not a priority. On top of that, the rates keep increasing. My premium has gone up approximately 15% every six months, which is ridiculous considering how poor the customer service has been. I understand that insurance rates can change, but consistently increasing premiums while taking weeks to respond to customers is unacceptable. If you're paying more and more, you should at least be able to expect timely and reliable communication. Overall, I'm very disappointed with the customer service and the continued rate increases.

Smart Age Insurance Services - insurance - Updated October 2026

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