I recently was a victim of a hit and run accident, and learned the hard way the lack of quality…read moreGeico provided. Everything had to be done through their app and their dedicated repair shops, or else it would be a hassle. The Geico repair shop did a mediocre job, and I could not call anyone with all my questions since I was always routed to a string of operators. I switched to State Farm because I heard of the quality of service they offer, and all for a reasonable price. When I spoke with a State Farm rep, Trevor (now my agent), I learned a lot about all the coverage my previous insurance lacked. No one ever broke down the basics of car insurance to me before, and Trevor explained everything clearly and in simple terms. He was also very honest, giving me a lot of pros/cons of why people would select certain types of coverage. I basically knew what I wanted after my accident, but he still took the time to give reasons to potentially select higher or lower coverages in different areas. I am happy I made the switch, and feel more at peace with my current coverage, and I also know I always have someone trustworthy to call if any incidents come up.

Shere, Garret, and Angie have been amazing providing quick and quality service to my parents and my…read morefamily for the past 20+ years. They really do treat you like family and make sure you're taken care of. You definitely will not be disappointed!

I had an usual circumstance where I needed to get some money from a State Farm life insurance…read morepolicy payoff. The call center was kinda puzzling and finally contacted one agent. That agent seemed unknowable about my request. I called up Walter and gave him the info. He called the call center, called me back and said, " I can help you." That was the first person in this week in my long task I was trying to complete. Walter got the forms, I signed and returned them to him and in two days, the funds requested were in my bank account. If anyone can walk you through State Farm stuff, be patient, Walter can.

I was actually shopping around for car insurance and quoted on State Farm's website and Karen…read morereached out to discuss my quote. Although I didn't actually buy any car insurance policy from their office, Karen was still very informative and knowledgeable on insurance. It's not just State Farm, all insurance premiums increased across California due to the increased amount of claims from accidents and vehicle break-ins. From what Karen explained, even though you have a clean record or no claims, your neighbors claims would indirectly increase your premiums, as the risk just increased at your address. There was no pressure to make the switch to State Farm and I was welcome to give them a call should my circumstances change in the future. I'll keep them as a contact for insurance.

Still not happy, but even though the local agent refused to help us (again) State Farm came…read morethrough... Our agent in Wyoming actually answers the phone and is available For all claims... this agent is not We go paid, so I am grateful for that

I've been a State Farm customer for roughly 30 years, and Larry Sr, Jr and the various folks they…read moreemploy are all first rate.......customer service is excellent, old fashioned and efficient. I've been pleased with the company, but a good agent makes the difference. I'm leaving the state, and will be using State Farm in Oregon, but if I were remaining in the area, I'd be a customer of Larry's as long as he or his son were running the agency

Been paying this guy for over 40 years without a single claim but rates keep going up over 10% in…read morerecent years. On top of that, the staff are always changing and don't know wtf they are doing and will be happy to argue w the frustrated customer. Will definitely switch to different Stare Farm agency OR possibly switch to different company. I suggest you do the same - look for different SF agency or try other companies and definitely skip this WOO.

I have been a client of Michael Woo for about 10 years just for regular car and home insurance…read morebecause its required. When I wanted to change a property to a multi unit rental, Andre dropped the ball and never really got my policy changed back in August 2020. I dont hear anything from them until I get a letter at the end of May from my mortgage company saying that they will buy insurance and charge me because I don't have insurance on the property. I freak out and call his office to explain and complain about the situation. She gets flustered and has the gall to say 'so you want to cancel your policies?' What?? I finally get in actual contact with Michael and he says I have to get an apartment policy because it 3 units. He sets me up with a monthly autopayment for all policies. And I think all is well and smoothed out. I go to refi, a girl from his office calls to verify because another mortgage company is calling for info. She tries to look up my policy and cant find it! She says it looks like it was cancelled without a reason shown. I tell her about the failures before and ask how come there was no word from their office when this was cancelled. She said she will look into and get back to me later that day. No word for a week, so I email Micheal asking what is going on? No reply, no call, nada. My loan officer reaches out via email to his office with me cc'd. I text him on his personal phone and ask what is going on? I email specifically that I want him or Julia to handle this situation and not Andre. What does he do? He has Andre call me and I let Andre know the whole situation and how I have no faith in him to do his job. During our conversation, he tells me he doesn't know why Michael set me up with an apartment policy and it should be 2 separate policies because there are 2 different structures. He says that he should have it in that day. I said that we'll see having no faith in him. I specifically told him to email me only because nothing gets done without having them put in where its recorded. And of course he didn't get it done until a few days and my mortgage company force me to buy their expensive insurance. So really to try to get a correct policy from their office took over a year. Needless to say I am no longer a client. I got an agent that actually follows up with calls and detailed emails. Not only that, the correct policy with higher coverage was 1000 less than what Micheal set me up with. So I pretty much paid 500 more for the incorrect coverage he charge me for a few months and the expensive insurance my mortgage company forced on me. Key Advice: Get a different agent. Get different quotes even with other State farm agents as you can have different agents for different policies. If you do choose/stay with him, get everything in email or text or whatever you need will most likely get forgotten.

I was a policy holder for 10+ years. My brother chose not to renew his policy ; and out of spite…read morethey forced everyone related to my brother to sign a driver exclusion form because the agent Nicholas Ly said "he has a horrible driving record". We have separate un-related policies My sister, my mom, and I (we live 400+ miles away from each other) submitted it and agent Nicholas claimed it had to be a wet signature. My family then met in person, signed it, and submitted it but Nicholas said it was "late" and that i would need to sign up for a new policy. I chose not to re-new after a heated discussion. We are all on separate policies. Nicholas Ly, Lic. # 0K42693 then calls my mom immediately and threatens her by saying he suddenly found issues on my sister's rav4 policy and that her premium will go up immediately. Criminal-like behavior and horrible service to 10+ year customers.

This review is for Nicholas - Since having State Farm as my primary auto insurance, Nicholas has…read morealways assisted me with getting premiums for the cars I've had, helping me make payments, and answering insurance related questions. The level of service is so personable that when I call the office, I can drop my first name, and he'll automatically know who I am without any other information. I can request for an auto quote and ask for him to email it to me. The whole telephone conversation is less than a minute and Nick gets the job done. I've been with a lot of other insurance companies in the past, and I can honesty say having an agent that knows you makes it so much better.

GREAT rates, GREAT service GREAT company! I have my health (anthem blue cross), my vehicles (3), my…read morelife (2 separate policies) AND my home insurance with CHIEH! And i couldnt be happier!

The place was great. Recommended by a friend. They gave me a good rate on my home and vehicles. It…read morewas a better rate than I got with GEICO and the guy is local..what else can you hope to get!?!

He gets an F for failure…read more A total lack of response has caused me to seek another insurance company after over 20 years. Way to ruin a long-term customer relationship I had with State Farm. It's not like I don't have choices. This guy just works from home by himself since when you call no one ever picks up and then he might call you back later from his cellphone, but usually just ignores your voicemail. He doesn't seem to be able to make any policy corrections quickly (or at all) like other State Farm agents can, and he just does nothing. I've been with other State Farm agents who not only have an office, but can put in policy corrections pretty much immediately, which triggers an updated rate and bill. But with Nima Rad, I'm going on a month and he has done nothing for me at all. You would think he would want the insurance policy to be correct, and get it corrected ASAP, but instead he's just stalling making the corrections probably hoping that I will forget about it and needless pay more money. I only drive like less than 5,000 miles a year yet on my latest bill, he put that I drive over 15,000 a year. And now I can't seem to get him to correct this error. I've had it with this and have sent noticed to the corporate office about it and also am closing all of my multiple policies with State Farm. Good riddance.

I have been with State Farm and Nima and company for a few years now. Not only do they help me get…read morethe best prices for my insurance needs but when I have had claims their main concern has been the client first then everything else. Appreciate the great customer service and rates.

Always delivered professional results on time and on budget. I have used Word Gallery a number of…read moretimes over the years for small mailing projects.

nice 2 ladys who own & run this service. great, & fast…read moreservice reasonable prices, how can u beat that ?????