Sonia has been servicing our house for a while and always does a great job. We would recommend her…read moreto anyone

I don't leave a tip because I expect them to pay them enough. So if you don't leave them a tip they…read moredon't clean, they just come in and do the motion and that's it. Because it's a company and they don't pay him enough I would never suggest them.

Silvia and Roxana cleaned my home today and did a fantastic job! I have been using The Cleaning…read moreAuthority for almost a year and have never been more satisfied with their work. Detailed clean, professional and friendly. Very satisfied compared to other well known services used in past. Owner came to our house initially to meet with us, walked our home and has been very quick to respond to any issues and/or requests. Could not be happier with the work the teams who come to my home every two weeks! Excellent! Price for service received is fair.

Unfortunately, I was disappointed with the cleaning service. The staff spent nearly 3 hours at the…read morehouse that was fully empty..yet the quality of cleaning did not meet expectations. The bathrooms were still not properly clean, had to tell them multiple times to clean the areas they left behind, and the floors appeared to have been mopped with dirty water, leaving marks throughout the house. I was also surprised to see a big charge that was not clearly discussed or approved beforehand. Overall, the experience was frustrating and not worth the time or cost.

This is the first time for me to use The Cleaning Authority and they were awesome. I was provided…read morea 24 hour reminder notice. They arrived on time. The Ladies were very pleasant and efficient. The deep clean was exactly that from the baseboards to the top of the mirrors and behind the TV's nooks and crannies. My home not only looked clean, but smelled fresh and not like chemicals. I was originally told they like to use bleach in some areas, but when I requested that not be used in certain areas, they complied. To top it off, the toilet rolls each had a decorative "tissue bow" which was a very special and fancy touch to finish off the bathrooms. Payment was made on line after the fact and there are many options. Great experience and would highly recommend. PS - we have 3 dogs. There was no issue and there was no more floating fur balls when they finished. Great Job!

This company has come to clean my house 5 times. 4/5 times they have skipped sections of the house…read morebecause of the rush job they do. They are expected to clean 4 houses a day and to only spend an hour to an hour and fifteen minutes per house. It doesn't matter the size of your house. I've taken pictures and sent them to the manager and they've had to come back to re clean more than once. It's not worth my money and time if I have to clean after the leave.

When I tell you these ladies came in and got us together on short notice; I was very satisfied…read more They rearranged the schedule and talk to another client to see if they could accommodate and it all worked out. The ladies were polite and very professional. I ordered a clean out service because I was moving out of town. They came and buss those apartment down and the price was very reasonable and cheaper than I expected. When I tell you they don't come to play they did an amazing job. They didn't miss a thing from wiping out drawers, cleaning base boards to window sills. I would definitely recommend them to family and friends. I would use them again.

Initial promised price - $152.99 for a regular cleaning with kid friendly supplies…read more I was made to sign a document, without first receiving any confirmation on the time they'd visit - which was fine I guess. Though, they gave me a time slot that was outside the scope I asked for making me rush things to accommodate for them - this was a bit unwanted. Maids arrived on time, they don't speak or understand English, only Spanish. I walked them through the house. The moment they saw master bathroom, the in-charge maid started saying something in Spanish. She didn't see the shower area or the tub by that time, but made a call saying my place needs a deep cleaning, saying the bathrooms are in need of deep cleaning and not regular, asking to charge me some $80 bucks more or so. Happy to pay that if you are either upfront about it, and do the job you say you would. After this, the service was subpar. The maids would lie about cleaning something they didn't even touch, you'd have to call them over and make them clean things (referring to the tops of bed side stands, dressers, dusting furniture etc.). Overall, the service I received was more of a headache than it was a service. After paying $230 whatever, my shower floor still looks the same. The cherry on top - I asked for kid friendly, safe cleaning supplies. Whatever they used, left a strong chemical smell throughout my house that lasted 2 days. Sharing an after picture of the shower floor ( it's a rented house, and these are stains that don't come off, which they decided not to check first but just charge more and leave as is). Feel like I was ripped off.

Used KoM for the first time after living here the past 6 months and having used 4 different…read morecleaners previously. Booking was simple, you get confirmation of your appointment via email, and you can edit the appointment through their user friendly website. The cleaning was ridiculous; I didn't even realize my apartment could look this good. It's far superior to anything I've seen from the other cleaning services I've used before. Lauren did a fantastic job. I plan on sticking not only with this service but with Lauren specifically.

Where to start. STAY AWAY! Booked a service weeks in advanced and they cancelled 2 days before. The…read morecleaning crews are contractors so they can do what ever they want. If you care about your time and money... go somewhere else.. any other company would care more about the customers...

I used C and G Home Service to repair a broken door and two towel racks. He quickly identified the…read moreproblem ( short screws, the wrong ones were used when it was installed) and redid it with correct ones. I will use Will in the future. He was able to work with my schedule and gave me a reasonable quote for all the work. He was polite and completed the task accurately.

I was in a tight spot and they were able to come next day! Not only were they quick to respond with…read moremy quote and right on time for our appointment, Will was very thorough and left our house in great shape. Thanks so much!

My family recently purchased a home in Tx. We wanted to have a move in clean before all our stuff…read morearrived. I called 4 different cleaning crews and NOT a single one responded. I found Finest Cleaning Service online and first they had an impressive website that clearly lists out exactly the services (with price) available. Then I was able to book an appointment on their website directly. Almost immediately, someone reached out to confirm the appointment time. I had to leave some instructions about our appointment and they were able to coordinate it all with me with professionalism, courtesy, respect and so so on time. The level of communication offered was just out of the world first class! I was also very impressed with the service received. My home was very well taken care of and the clean comprehensive. they didn't cut corners when doing the move in clean. They noticed a few dings around the house and were kind enough to take pictures and send them to me so i was aware that they existed (and that the cleaning crew didn't cause it). I wasn't charged until AFTER the cleaning crew had completed the service and left. The owner is super considerate and after I had moved in, even texted me to check in on me and make sure that I was moved in alright. Once I get more of these boxes out of the way, I will definitely have them back to do a clean again. Great people, great service. If you need a cleaning crew you can trust to take care of your home/ office/ whatever space you need cleaned--look no further, give the Finest Cleaning Services crew a call--or easier yet, get on their website and schedule your clean. Best advice I received when I was younger--you don't have to do everything. Sometimes, it's more cost effective and efficient to outsource the things you don't have time or don't want to do. This is definitely a good partner to outsource to.

I used Finest Cleaning Service for the move-out cleaning on my home that I was selling. I'd…read morealready left the state by the time they came, so I had to coordinate remotely and have my realtor be the 'enforcer' to make sure everything was done well, but I did get pictures. I guess I will start with the negatives. They are not a bargain brand by any stretch of the imagination. ( I didn't choose them based on price, and frankly they were the highest bid that I got. However, I chose them because they could do steam cleaning service as well as the regular cleaning, no one else could do that, plus they are licensed, bonded, insured which was required for my realtor to leave a combo lock for the cleaners to use. ) The main other negative was that they forgot to clean the oven on the first pass, my realtor noticed and the team came back the next morning to catch that miss. On the neutrals side - it turns out that if you have cats that barf under your bed for several years, you can't "just" have a steam cleaning; they have to do some kind of neutralization treatment first to avoid stinking up your house when they steam clean. Which costs a couple hundred extra dollars. Eek. Honestly, I have no idea whether cat barf really requires this, or only cat pee would, or whether it's all fiction - but in the situation I was in, I didn't really have much choice or time to research this myself.. I had to just authorize the extra charges. I'm giving them the benefit of the doubt that this is actually the right thing to do, but I recommend that you do your own research first if you're in a similar situation with bulimic cats and a bed too big to get under on your own. Now, onto the good things. They are EXCELLENT with respect to communication. Caio is extremely responsive, clear, and detail oriented. Scheduling the appointment was extremely easy, they have a well-built portal you can book through. They are flexible as far as payment methods, there is a surcharge for credit card, but being able to accept them is a big plus as I didn't want to leave a check when I was no longer in the state. Aside from the minor hiccups described above, they did a great job cleaning the house. When the job was done it was spic and span based on the pics and my realtor's checkup. They are very professional and reliable. So all in all, I do absolutely recommend them if you're someone who wants a hassle-free experience and is willing to pay bit extra to get it.

We have been using Tailor Maid for the past year and are very happy with their service. We use…read morethem on a biweekly schedule, and if we need to change our regular day they make every effort to meet our schedule. They always call a few days before our date just as a reminder. We have had the same cleaning person almost from the beginning and she also knows our requirements, and always arrives on time and is very personable and friendly. We enjoy talking with her when she arrives and then she goes about her routine cleaning in her methodical manner. If we have any special requirements regarding they way we want certain things cleaned we tell her. We enjoy their service and would recommend this company to anyone who needs a cleaning service.

I schedule a deep cleaning service with them because I was told I needed to do that before they…read morecould come out biweekly. Big mistake. Scheduling was a pain. The earliest they could do was nearly 2 weeks out from the time I called, but I figured if they were good and reasonably priced, it was worth the wait. Then the snow storm came and we needed to reschedule (no one's fault). They finally came out 5 days later and 2 women came out to get to work. They were allotted 4.5hrs a piece to clean our home, but only used 2.5. During that time, they did a half-assed job. When you schedule a deep clean, you expect the team to be very detailed and very thorough, especially with the money you're paying. We got none of that. The areas they did clean were either cleaned or cleaned decently, but not quite satisfactorily. And I say that because you can see streaks of where they did and didn't wipe/clean on many surfaces. They also didn't wipe down any of our table surfaces, dusted some areas but completely missed others within their reach, and cleaned only 3/4 of the kitchen and left some white residue all over the gas stove that was a pain to get off. On top of that, they didn't put anything they moved back; didn't respect my property (my cameras caught them playing with my gym equipment); used our supplies to clean when we didn't agree to that (ladder, paper towels, plastic bags); and during the 2.5 hours they were in our home, used a whopping 36 gallons of water (we have an app, it's great)! That's over half of what my husband and I use in 1 day. I mean, I want a clean home but not at the expense of a higher water bill. And I understand they want to mop the floors with fresh water, but it was overkill and we were under water conservation orders so they should've abided by that better. Of course, I sent an email letting them know about all the issues and they offered to send someone out to clean it. I declined since I'd already handled everything to my liking. But to add insult to injury, after I settled the score with them and canceled any additional services, I discovered multiple scratches on my new fridge that weren't there before they cleaned. I don't know what products they used or if the cloth has something abrasive on it, but it was not appropriate for a stainless appliance. It's pointless to complain to them now since it's outside the 24 hour window and I probably won't be compensated, but if you hire them, check your fridge when they're done. Just so this isn't a complete put-down post, they did leave my home smelling nice, the women were friendly-ish, and they showed up during the window they said they would.

The story: My fiancé and I were moving out of a rental house…read morethis week. I came down with a horrible cold and wasn't able to help very much. We had never planned on using a cleaning service but at the last minute we both agreed it would be best to do so. I did what we all do best these days and I consulted my best friend in the whole world... Yelp! Reyes Cleaning was one of the top results I found. I scanned the reviews and voila! James at Reyes Cleaning answered my request for a quote very quickly. I didn't need the entire house cleaned since we had only been there 4 months and only used the bottom floor of a 2 story house. I explained the girls only need to vacuum the top floor and then deep clean the bottom floor. We had to be out of the house on the 30th so that only left Wednesday or Thursday for the cleaning. Luckily, they had room on Thursday and squeezed us in! I got a call on Thursday from James once the girls were there and he informed me the electric was off. I had completely forgotten I had it scheduled to disconnect on the 30th. So I jumped through hoops to get the electric turned back on so the girls (Maria & Marta) could do a proper cleaning. The review: I stopped in and looked at the house a little before the girls were done. It looked fabulous! My fiancé stopped in later that evening and was so pleased he told me to ask about their rates for weekly or bi-weekly maid service. The process: After you book your cleaning you receive a 1.5 hour window of when the cleaning team will arrive at your location the day before your cleaning. On the day of your cleaning you will receive a text message about 15-20 minutes before the team arrives along with a link to a GPS tracker showing their location. When the team is there you are asked to review the cleaning about 30 minutes before they are done. This allows them the ability to change anything that needs correcting. It was all very simple. Bottom line: I loved the service I received from Reyes Cleaning and will be sure to check into their maid service prices. I definitely wouldn't mind handing off the cleaning to professionals ;)

DO NOT USE OR TRUST THIS COMPANY, THEY STEAL AND WILL DOUBLE CHARGE YOUR CARD AND NOT REFUND OR…read moreCONTACT YOU BACK !!! The first time I used Reyes, they were great, even though they broke an expensive glass without telling me. But I still decided to continue with their subscription service since the clean was good, MISTAKE! I feel like I got completely scammed!!! I asked for the same ladies that came first time, they said they would accommodate, day of service comes and its a different crew... ok fine, I would've liked the heads up if they couldn't accommodate like they said, but fine. I had to leave after they started since they were more than an hour late even though I was scheduled in for the first clean of the day. I gave them the payment and tip in cash, just like I confirmed with the scheduler I would so they wouldn't charge it on my card, ANOTHER MISTAKE! They did both! They completely rushed the clean bc I wasn't present and left, it looked nothing like how a professional cleaning service should leave a house. They were in and out in 45 min for a 4 bedroom, 2 story house... you can't even clean a hotel room properly in that time! The next day I kept seeing more and more how they did not do a proper clean, mirrors weren't wiped, stairs untouched, floors not mopped or vacuumed, not even straightening hand towels. It was more and more infuriating finding areas that were completely untouched after I just spent this money with them and signed up for continuous service. I contacted them about how unhappy I was next day and it was like talking in circles with their customer service rep EDDIE. I kept telling him how bad the clean was, and he could not give me any type of solution, just kept being dismissive and repeating that he couldn't do anything about it. He even hung up on me and lied about it. What kind of customer service is that?? I wanted to have the first ladies who came to re-clean it, but after talking to Eddie, I decided I didn't want anyone from their company in my house anymore and wanted a refund so I can get a reclean elsewhere. It was clear to me that they only care about taking people's money, not about providing good service. It took daily follow ups from me and over 2 weeks for them to finally release a refund to the card I have on file with them, but when I went to look at my statements, I realized that they had charged my card IN ADDITION to taking my cash day of service! Double charged me for the half of a clean they did! I also didn't authorize a CC payment so it was essentially theft! Jackie who's supposed to be managing things, is also never in the office according to Eddie, so all complaints go unanswered and unresolved. Now I've been trying to get in contact with them for weeks to get my additional refund back and they won't get back to me with any answer, even though they confirmed with the cleaners that they took cash from me that day. They are THIEVES, DO NOT TRUST THIS COMPANY!!!!!

Sarah and her team are incredible. We've used their services for over a year now for weekly home…read morecleaning and they've always been reliable, accommodating and very thorough. Her team always communicates with us every week. They're knowledgeable on how to clean high traffic areas, works with us on products and focus spots (including my two large dogs)and the house is always ready for us to either entertain or relax come the weekend. Try them out. You won't be disappointed!

I am writing to share my experience with Over the Moon company, which involved significant…read moremiscommunication regarding the cleaning service. I specifically requested a DEEP cleaning and confirmed this with the owner through text message, over the phone I was quoted $180-$260. However, when the cleaner arrived, only a STANDARD cleaning was performed, which I didn't realize until hours later because I had left to get out of her way to clean. As soon as I came back, I asked for the checklist to confirm that my $240 payment was for a deep cleaning, but I was informed it was not. The owner later clarified that the service provided was an "over the moon standard" cleaning, which was not what I had requested and it's less cleaning than a deep. Due to the incomplete service--the cleaner left without finishing the job--I ultimately paid $180, as I did not receive the service what I had requested, which was a deep cleaning. I was disappointed that my concerns were not addressed effectively. Instead of resolving the issue, the owner became defensive and threatened to call law enforcement, mistakenly believing I would not pay, which I never said I wouldn't pay, I just didn't agree to a standard cleaning at $240: I wanted deep cleaning. Again, miscommunication that could have been resolved easily. While Michelle, the cleaner, was professional and courteous, she was unable to mediate the situation due to a lack of authority. In summary, I recommend that potential clients ensure clear communication regarding their service requests. Based on my experience, I cannot recommend Over the Moon at this time.