1. Peninsula Pack & Move

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Salinas, CA

Peninsula Pack & Move

4.2 (65 reviews)
Open • Open 24 hours

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Response time

7 hours

Response rate

100%

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Broken leg to bed
Dilma A.

We use this company to move out of our home booking was easy, reasonably priced and quick. It was explained at Booking that I would have no problem. Re-hiring them to move to our new house. They placed all of our stuff in storage and the three guys working did an amazing job. However, when we move to our new home and we hired the same company, we had one less guy for the same price which naturally took them longer. It was not explained that due to it not being in San Benito county the price was different. I figured I was just miscommunication and continue the service. Once we got to our new location, I noticed a lot of the items were broken, and the mover said that it was due to the weight of the item and that the original mover should have dismantled the furniture fast forward to getting our stuff into our home, the movers said they cannot build our furniture to them, not being the ones to dismantle some of it. I explained it was not explained to me that it was going to be an issue and that I did book same company that dismantled my furniture after talking to the supervisor he explained it wouldn't be a problem. However, the mover stated it would take him a long time due to not being the one to dissemble, and I was going to end up paying more for him trying to figure it out. I wish I would've known this, and I would have gone with another company that was five dollars more an hour however they took pictures of the items when dismantling them and explained it was not a problem to put it back together if we hired them. I am now having to build the bed myself having to buy a new dresser that cost me $500 and buying new cubes for my clothes since they were ripped. ** updating to explain for response** My bed frame is from living spaces and dresser is from Ashley's not IKEA. The cubes are from ikea but the actual broken pieces were very pricey and sturdy material. The people that disassembled our furniture from your company or yourself did not explain that they were the same individuals that needed to assemble it in order to not have problems. If I book you for moving out and into a new home it shouldn't be my responsibility to have the same people loading and u unloading my items. The movers made it very clear that they did not know how to put my items together since they were not the ones to disassemble however, I paid the same amount so why am I the one to be at a disadvantage. It shouldn't be the customers responsibility to get the same set of movers. We did speak on the phone that day and the employee said he would try but it would take him "an extremely Long time because all of these screws, I don't know where they go" I pay per hour so it would be on my dime for them to figure it out. Just a recommendation to have your employee take photos and maybe have them send it to you so you can ensure it can be assembled if they book you again and not have to deal with my dilema. No I declined paying $49 an hour for insurance. Both jobs took 7-9 hours so that would be pricey. It was a risk I took and now paying for it. Thanks

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4 years ago

Very good movers! Responded quickly and swiftly came to the location at the exact time.

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6 years ago

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5 years ago

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6 years ago

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7 years ago

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4 years ago

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7 years ago

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7 years ago

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6 years ago

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4 years ago

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6 years ago

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8 years ago

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5 years ago

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6 years ago

Great service. Crew showed up on time and quickly got to work. The price was good given size of job and amount it took for my local move.

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4 years ago

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Ask the Community - Peninsula Pack & Move

Review Highlights - Peninsula Pack & Move

“I gratefully found Mario and his nephew and they were able to be there within ninety minutes of me calling to request the move.”

Mentioned in 8 reviews

Read more highlights

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Cardinale Moving & Storage

Cardinale Moving & Storage

(52 reviews)

Hiring Cardinale to move us was a great decision. A crew picked up our stuff on Monday and…read moredelivered it on Tuesday. They were friendly and very efficient hard workers. The value for their service was unbeatable and very fair. We would recommend them to anyone who wants to make a move and not have to hassle with the details and sore backs. Highly recommend Cardionale.

The Cardinale Team arrived at the appointed times to pack and move me, worked efficiently, and came…read morein under budget. They communicated clearly, integrated me into the team on both the packing and moving jobs to ensure we were in synch on all the details, and never missed a beat. There were a few significant challenges on the move-in side to my 2nd story rental unit. Two 90" sofas were innovatively hoisted from the truck, up and over my balcony, through french doors, and into the living room...done and done. My dining room table includes two acrylic pedestals and a very heavy (and breakable) glass top. Crated and uncrated carefully, the crew took extra time and care to place the rug and assembled table precisely centered under the existing chandalier. As it would be difficult for me to make adjustments later, they far exceeded my expectation on this important (to me) task. I appreciated that my beds were set up, including bedding, all clothes in wardrobes were hung in the closets, and then those large boxes taken away. I was happy (and relieved) that my final cost came in slightly under estimate. I sensed that Leo and the team were carefully working on my behalf to reach this goal. I highly recommend Cardinale Moving & Storage. You guys are great from top to bottom!

Southbay Moving Systems - My thousand dollar fireplace ripped !! RUINED

Southbay Moving Systems

(34 reviews)

This is a long overdue review, but I wanted to give a shoutout to Southbay moving and IN particular…read morepacking leader James (Jimmy?) who oversaw the packing crew at my house. I've done enough moves to realize when someone takes proper care of our things and Jimmy and his crew did exactly that. The crew was responsive and empathetic to my concerns. He even went above and beyond by addressing some concerns that occurred with the actual movers on moving day. I give Jimmy and his crew 5***** stars and definitely recommend.

South Bay Moving Systems overcharged us by over $4,000, violated their contractual delivery…read moreguarantee, charged for services we explicitly declined, and then completely ghosted us when we attempted to resolve the issues. We are now forced to dispute the charges through our credit card company and file complaints with federal regulators. What Went Wrong 1. Massive Billing Errors & Overcharges Original contract: $7,284.89 (later adjusted to $7,194.78 based on actual weight) They charged us $10,244.04 on July 25th - nearly $3,000 MORE than the entire contract amount Added an unauthorized $650 charge on July 27th for repacking services we explicitly declined via email Issued an incomplete refund of $6,509.08, leaving us overcharged by $1,575.18 They admitted to the billing errors but have not corrected them 2. Broken Delivery Guarantee Contract explicitly stated: "guaranteed delivery within 5-11 days from pickup." They delivered on day 12, forcing our family with two small children to sleep on air mattresses and eat takeout because we had no kitchen supplies. There was no apology, no compensation, and no accountability. 3. Complete Communication Breakdown Promised on pickup day (July 16th) that we'd receive delivery scheduling information Went completely silent between July 18-25 despite our calls As a family moving cross-country with small children, we had no idea when to expect our belongings Had to repeatedly call just to get vague "within 11 days" responses 4. Management Refuses to Respond After the billing disaster, I attempted to resolve directly with manager Justin Jenkins - who is the CEO's son. I have had to pro actively reach out to him every day for over two weeks and nothing has been. He promised to put me in touch with the CEO which has not happened. We are 2 months past the move and they still have our money. A friend in King City, CA asked if they should use Southbay for an upcoming move to OR and we told them no, and Id say the same to anyone looking at this review

Poulos Moving Systems

Poulos Moving Systems

(51 reviews)

This review is overdue, but my appreciation for Pete Poulos Moving Systems certainly isn't! I moved…read morein August, and during the moving process, I fell and fractured my pelvis. Between my hospital stay and recovery, writing a review slipped my mind. Nik from Poulos Moving Systems was our point of contact, and he was wonderful from the start. He provided a prompt, thorough estimate and clearly explained all the costs involved. When I ended up in the hospital, he worked closely with my two sisters, who coordinated things at each end of the move. Both sisters said the movers were professional, friendly, and efficient. One reason we chose Poulos Moving Systems was their experience moving military families to Northern California. Since I didn't need storage, they were also able to transport my very large plants, which meant a lot to me. This was an extremely stressful move, made even more difficult by my injury. I feel fortunate to have found a moving company that was so accommodating and worked so closely with me and my sisters. Thank you to Nik and the team--Julio, Mundo, and Javier! I would gladly recommend Poulos Moving Systems.

Great moving experience! Immanuel, Carlos, and Ivan were wonderful. They were very professional and…read morefriendly and made the moving process as seamless as possible. Immanuel constantly asked if I was satisfied with the process, if I had any questions, and if there were any things I wanted to change/fix. The communication was amazing, and I felt very comfortable the entire time. They finished my whole apartment + storage in a few hours. I've moved 3 times so far as a military member and this was by far the best moving experience!

Peninsula Pack & Move - movers - Updated October 2026

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