Had a bad experience with Jacob I did a flooring job for him a get the first payment but after the…read morefloors where complete he vanished did not pick up the phone did not care about others work use us to complete his work hopefully he is not doing the same to other companies or to his own customers my advice think twice before hiring or working for his company PRO GC & RESTORATION OF NEW HAMPSHIRE

Had an appointment set with Jacob, set my alarm for an early appointment…read more One and a half hours later still a no show.

This team delivers in responsiveness, communication, knowledge, thoroughness, reassurance and work…read moreethic: Amanda, Cody, Noah. Led by project manager Anna-Vi, what felt like an overwhelming basement water crisis soon felt solvable, manageable. Thank you!

DO NOT HIRE THIS COMPANY. if I could rate them lower I would.They did mold removal in my attic…read morebefore I bought the house. 1 week living there the ceiling collapsed in my sons closet. Water leaked through the floor all the way down to my main floor. I went up to the attic to inspect where the water was coming from. Turns out one of the pcp pipes came apart from my central air system In the attic. There was no issue with the piping during inspection just a few days before. I even went up and inspected the attic myself. And no way it just came apart on its own being professionally installed. My guess is that somebody stepped on it or kicked it on accident and didn't notice it was apart. Either way, the company left damage within the home which will cost us to repair. Alongside the fact that my son has asthma and a mold allergy. That being said another mold remediation company will need to come out to ensure the leak hasn't caused any mold growth. Ive been calling the company for two weeks every day been giving me the run around saying the owner greg isn't in the office today and to call back on a different day. They took down my number and email multiple times and stated that he would reach out. Now that they've run out of excuses, the office manager states to "respectfully stop calling the office. This is between you and Greg. Greg sent you an email". With no email in sight and ZERO communication from the company owner, it's become very evident we're being blown off. They claim in their website to be fully insured but apparently don't care enough to use it to fix their wrong. With all of that being said, do hire them if you want to hire another remediation company along with having holes in your ceilings repaired.

Do not hire for mold remediation, 10/10 do NOT recommend…read more Jason and Brian talked a very big game, and they completely over promised and under delivered. We hired NEDS to fix water damage after a fridge leak. They did the work in half the time they said they would, and they did half the job. They actually created a mold problem in my house and I had to pay another company to come in and do the job right. The impact their negligence has had on our lives is substantial. Mold has to be physically removed, not just sprayed with bleach/MMR nor fogged. FYI I tried contacting the owner to right the situation instead of writing this review, but he didn't want to accept responsibility/do the right thing. Do not hire NEDS for any water damage, they are negligent.

We had the pleasure of working with Jason. We called about water damage caused by our washing…read moremachine. He came over, checked out the situation, and explained how to remedy the problem. He and and a couple of their employees fixed what needed to be done. They do a great job for a reasonable price

Remediation team was great! Did a great job & very professional and courteous!…read moreVery helpful and they work with your schedule! Price was responsible! Would recommend Aspen!

Avoid this company. They are unprofessional and incompetent. They took over three months to…read moreschedule insulation work and ended up cancelling last minute. They were supposed to call back to reschedule and never did. Do not waste your time with them like I did

Oh my gosh, this company is *great*, and we're so grateful for Gabriel's help. A team of two showed…read moreup at my family's work in Wellesley this morning and made quick work of the half dozen holes left behind from some electrical work. The team was friendly, professional, and very careful with our freshly refinished floors. I'd recommend them highly!

A really big " Thank you" to Gabriel and his crew from Soares Plastering. Our 130 yo Victorian was…read morein desperate need of new ceilings on both the 1st and 2nd floor. This became especially apparent after the house was rewired in July. Gabriel was quick to provide us with a very reasonable estimate, and answered each of our many questions. The three day job was completed on time, and with great attention to detail. We couldn't be happier with the finished product. If you have an old house that requires some plastering TLC, I have know doubt that Soares Plastering will do a great job!

John is very personable and his price was very competitive. He got the job done with high quality…read morein a timely manner as well. I highly recommend John and ATA.

They were very personable and prepared me for a huge project that I was completely unprepared to…read moreundertake. I do have a tremendous amount of respect for them and they're honesty. I will call them in the future. When I don't have such a tremendously huge project.

When even Mother Nature has had enough rain outside and shares it internally, Tyson and his crew…read moregot you covered! During the significant rain event last Friday our entire commercial building lower level flooded. I contacted Tyson and he was in my office within 30 minutes, assessed what needed to be done and dispatched a crew for immediate remediation. The entire crew worked seamlessly together and had all carpets suctioned, fans running and bathrooms and kitchen areas professionally cleaned. There is no one better in the business. Thank you to the entire Team!

the boss of the place is a white supremacist who openly supports pediphilia and can't look at a…read morewoman of any age without saying something creepy and sexual. He underpays his employees and overcharges clients and yet pretends he's nice. He will constantly brag about how big his d*ck is to anyone and support's facism and racism. none of the employees do their job, if you have a problem with water or fire damage call servepro because at least they do the job.

I hired Servpro during a recent basement flooding emergency. While the crew showed up quickly and…read morewere polite, the overall experience left a lot to be desired--especially when the final bill arrived. We were quoted an estimate of $1,500-$2,500 over the phone. Imagine our surprise when the final invoice came in over $3,500. For two hours of on-site work with little water removed and equipment that didn't function properly (one dehumidifier showed a flooding error), the value just wasn't there. When we called to get clarity over the weekend--crickets. No callback. But someone did show up promptly to pick up the equipment and, charmingly, asked for a 5-star review before showing us the actual invoice. To their credit, they later applied a 10% discount after I complained, but that only softened the blow slightly. Bottom line: if you use Servpro, ask for a detailed written estimate first, and brace yourself for charges that might surprise you. Transparency matters, especially during emergencies. But Servpro water removal service is not worth the money.

After a pipe burst during the cold spell in February 2023, our insurance company encouraged us to…read morecall SERVPRO to do a thorough inspection and mold remediation for our flooded basement level finished living space. We were not there to see exactly what their team did, but we understand they were thorough. By means of email correspondence I did occasionally communicate with Stone Shi, their Administrative Project Manager. Stone has a good understanding of his customer base and I found him to be very professional, courteous, and knowledgeable. He stays with a goal until it is achieved! All in all, I would recommend with confidence SERVPRO and its team of able representatives. I will modify this review if I find things to be less than satisfactory after we return to our house.

We,Gale and John C, felt it was the right thing to do write this review to send our thanks for a…read moregreat job done on our tile floor project. Although this project was revisited twice due to an initial "mis-diagnosis" (with the previous Soil-away regime), Jack took ownership to rectify the basic floor foundation issue and ensure no more tiles would crack.! Jack's demolition team,under Brad, communicated clearly when they would arrive, describe their daily work, and respected our property. The work area was left so that we could resume a normal daily lifstyle. Jack was there onsite thruout the demolition cycle of the project as was the project manager, Tom. As Brad and team completed the demolition cycle, Jeff, who would be completing the base flooring, tiling and grouting was the consummate professional. He approached the project as if he were working in his on house.His attention to detail and skill to merge the new tile into the existing fabric of our existing flooring was impeccable. After the project was completed, we again had follow-up conversations to Jack to ensure that the work was completed to our satisifaction and the work area was restored to normal.

They helped make the best of a bad situation. I had flooding in my basement. My insurance company…read morerecommended them for the remediation work. They were easy to work with, had excellent communication, and got the job done quickly. Very responsive and professional.