I got into a small accident and needed the back quarter panel repaired along with the bumper and…read moretaillight. I decided to get the whole thing painted since it was starting to look a little faded in spots from the sun. I was very happy with the service. My car looks like new. The estimate was spot on and the car was ready when promised. No complaints. I don't know how the price compares to other body shops but I feel like I got a fair deal for the work performed. I recommend you check this placenout if you need any body work or painting done.

I took my very faded CRV to have it repainted and a dent repaired. I cannot recommend this shop…read moreenough. The car looks like it came off the showroom floor. My daughter took the car in with me to drop it off and while she was there a competitor called and said he was going to leave a bad review for Bobs Auto just because he wanted to steal Bobs business. I am saying this because this was a rotten thing for someone to do and Bobs Auto doesn't deserve that. I am not personally acquainted with Bob and this is a totally independent review. So if you see a bad review here or on Google, don't believe it. I am very pleased with the work they did and will definitely recommend them.

Terrible service. Rude technicians. Poor quality slopmanship. Absentee careless owner. Idiot shop…read moremanager. What could possibly go wrong? I had lots of stuff done there. Never ever again

Took our fifth wheel in for alignment and they did a great job. Mike was very thorough and…read moreexplained all the adjustments he made. The work was done in the time promised and the cost was less than expected for the work that was done. We will definitely drive 1.5 hours again to Josam to have all alignment work done in the future.

I am truly impressed with the detail job done by Gabe from Asante Detailing. He came to my house on…read moretime with all the supplies he needed, including water, cleaning solutions, vacuum, polishing clothes and power washer. He cleaned every nook and cranny inside and out to make my 5 yo Honda CRV look new. I like how he explained the process and told how his detailing is much more than just a car wash. Highly recommend Gabe - you will not be disappointed with his high quality mobile detailing service.

Great quality, good value. Did exactly what I needed and removed a stain for me. Knows his stuff.read more

I just got an answer from supposed to be Liza the owner, thank you for replying back to my review,…read morebut if you have the video, you most be looking at the wrong video. Can you post the video so everyone can see the video or tell everyone the truth who got hostile? It was not me, I asked him to answer my question and he just decided to kick me out? Because he knew that I got him trying to scam me. Please ask the client that was sitting in your lobby who got hostile. I spoke to him outside and he also did not like how your Brazilian friend acted who now is not the owner or not related to the owner. I kept asking him the same question and all he was telling me was to get out of his office. That I acted hostile, let's talk to the other employee sitting behind the counter that was in the office with his face pale because he could not say much. Lady I am a business owner and if I see one of my employees speaking to someone the way he spoke to me, he would be working somewhere else. You cannot do anything to your Brazilian friend because he has a stake in the business and I also saw another review saying the same thing that happened to me. This is something that is normally done in that shop. But now you're turning the table by saying that I got hostile . I also do remember very well what I wrote on the first post. But for whatever reason you guys did appeal or told Yelp to take it down. If you support this type of behavior in your supposed to be shop, the only thing I will wish you is the best of luck. If you need to speak to me please call my surgical center at 407-459-7542 in my medical center that I own, I would not tolerate anyone speaking the way he spoke to me. He was not doing me a favor neither he is NOT the only mechanic in Orlando. Again I ended up taking my sons car to Fields BMW dealership in Orange Blossom Trail and they treated me with a lot of respect they understood my concerns and they took the time to answer all the questions I had. My experience with Mike in the Service department was extremely positive and professional. I ended up saving time and a little bit of money. The only reason why I went to see you was because a friend recommended two shops around the Lake Nona are which is not to far from my house and I ended up there but after my interactions with your shop and telling the person who made the referral he decided not to make any more recommendations, because he does know who I am. I would not like anyone disrespecting me or any of my family members. There are many ways to speak to someone without disrespecting a person. If your staff is not train or your business partners, again I wish them the best of luck. You have my office number you can call me between 9 am and 6 pm Monday to Friday and ask for Eric, I am the only Eric in that surgical center. Again thank you for replying back and for trying to turn the tables, but is all good. Many more negatives reviews you will have for sure if you're not truthful to what's really happening and not addressing the issues the right way. I will like to see what would you write to defend those reviews and not addressing the problem correctly and honestly, please read all your negative reviews from your business that has in Google and in Yelp and the name of Ramon you would see and not other or another name you will be able to read many times, this will tell anyone that you cannot do much. again best of luck and many blessing to you and your family.

I can't say enough good things about Ramon and Jamal at Royal Motors North…read more I brought my Mercedes in with a very difficult, intermittent electrical issue that multiple shops couldn't figure out. The car would randomly shut off, throw warnings, and then restart -- the kind of problem most shops avoid or give up on. Ramon and Jamal didn't. They took the time to actually diagnose the issue, listened to the full history of the car, and were patient and methodical instead of just throwing parts at it. Their electrical knowledge and problem-solving skills really showed here. Once the root cause was identified and addressed, the car has been running exactly as it should. What impressed me most was their honesty, communication, and professionalism throughout the process. They explained what they were doing, why they were doing it, and made sure the fix made sense. No pressure, no guessing, just solid work. If you own a Mercedes or any European car and want a shop that truly knows what they're doing -- especially with complex electrical problems -- Ramon and Jamal are the people you want working on your car. I'm extremely grateful for their help and wouldn't hesitate to bring my car back or recommend them to anyone. Thank you both -- outstanding work.

Fair and honest dealer. No lemons. Made sure was in good, and safe condition…read more A pleasure doing business with them.

The day after we bought our car we took it to the shop because of the strange noises. $800 to fix…read morethe three broken motor mounts, no charge to bend the crumpled metal back into place that was rubbing against the tire. After four months the paint job they claim cost an extra $500 has rust spots coming through the new paint job.

DO NOT USE THESE PEOPLE! Worst experience with customer service. If I could give ZERO stars I…read morewould. I canceled my subscription in December at the physical location before moving out of state. The attendant assured me everything would be taken care of and that I wouldn't have to worry about anything further. However, I've continued to be charged every month for a car wash subscription I no longer use. I've left multiple voicemails requesting help with the cancellation and a refund, but I have not received a single response or return call. Meanwhile, the charges keep coming. This lack of communication and follow-through is incredibly frustrating and unacceptable. I strongly urge management to address this issue and improve their customer service practices.

The price for all you get is a great deal. I definitely dig the pre-wash station for bugs and tar…read more The post wash area has free mat washers, glass cleaner, interior spray, air blowers, and of course unlimited terry towels. All this and it's next to my house, so I emptied out a bunch of valuable space in my garage.

I own a 1989 740 Turbo, which naturally means I've needed the occasional repairs. I originally…read morefound this shop in 2012 right after I moved to Orlando. I've had the following things done on my Volvo in the past few years: rear brake calipers and all brake rotors, a new clutch, idle air control valve, strut rod bushings, and radiator. I've had both Eric and Dave work on my car and they're great guys to deal with. Eric told me that he felt my car was well maintained and that it had "been touched only by mechanics who knew what they were doing." Dave is great at explaining issues and we once talked about Irv Gordon and his legendary "3 million mile" Volvo. I've had great work from this shop. Now that I have another car as well I'm not using the Volvo as much but if I ever need any more work, I'll definitely be back. The only star is due to the fact that some work has taken longer than anticipated, but in one instance they gave me one of their own "for sale" cars as a temporary loaner for a day because of the inconvenience.

I had read amazing reviews of this place elsewhere online, Car Talk etc. , so perhaps I wasn't…read moreexpecting the awful service I got here. The woman at the desk (who I believe is the owners daughter) was extremely rude and not helpful. She wouldn't even look or acknowledge me. I went here for a oil change and check up and made an appointment to get something routine done the following week. I arrive at 7:20 am to ensure that my car will get worked on first. I've sat in their poorly heated (it was frigid that day) waiting room (I wouldn't recommend staying if you don't have to) for hours. At 11am I started to think there was something wrong but nobody said anything and figured they were busy. Although 2-3 other customers who arrived after me seemed to get their cars dealt with a lot quicker. At 1pm the owner asks me to come in the back and says they did what they were supposed to but now there was some awful noise.. and it was awful. There was a loud clanging clicking noise that was unbearable.... something was really wrong. Rather than be apologetic or tell me they would figure it out, he was annoyed and acted like it was my fault. They gave me two options, 1. I could take it somewhere else and still pay them $1000 for the repairs they did make or 2. they'd have to work on it the rest of the day and would expect to be finished by the end of the next day. I rented a car from enterprise who came to pick me up and thought I'd be getting my car back the next day. At 3pm the next day I haven't heard from them and call to find out if they will be done. I've been more than patient and understanding up to this point and I get told they don't have the man-power or time for this and get hung up on. If they don't have the man-power, couldn't they hire somebody else? Two days later, I'm now racking up the cost of a rental car, my husband calls to speak with the owner about what is going on. Same story, they don't know and have spent 10 hours looking for the problem, apparently. It takes 4 days to get the car, they're rude, they charge me $3000, the original quote was $700. And I'm out the cost of a rental car for 4 days... not cheap. I went here because I was told these were the best people to go to, they were a family business blah blah blah.. NEVER AGAIN!!

Amazing hand car wash. Great experience- staff is super nice, prices are fair, and the results are…read moreworth it.

They definitely impressed and had attention to detail. The use air hoses to get all the water out…read moreof cracks and even dust from inside. Very pleased and it's hand wash so it protects the car and paint.