I just got an answer from supposed to be Liza the owner, thank you for replying back to my review,…read morebut if you have the video, you most be looking at the wrong video. Can you post the video so everyone can see the video or tell everyone the truth who got hostile? It was not me, I asked him to answer my question and he just decided to kick me out? Because he knew that I got him trying to scam me. Please ask the client that was sitting in your lobby who got hostile. I spoke to him outside and he also did not like how your Brazilian friend acted who now is not the owner or not related to the owner. I kept asking him the same question and all he was telling me was to get out of his office. That I acted hostile, let's talk to the other employee sitting behind the counter that was in the office with his face pale because he could not say much. Lady I am a business owner and if I see one of my employees speaking to someone the way he spoke to me, he would be working somewhere else. You cannot do anything to your Brazilian friend because he has a stake in the business and I also saw another review saying the same thing that happened to me. This is something that is normally done in that shop. But now you're turning the table by saying that I got hostile . I also do remember very well what I wrote on the first post. But for whatever reason you guys did appeal or told Yelp to take it down. If you support this type of behavior in your supposed to be shop, the only thing I will wish you is the best of luck. If you need to speak to me please call my surgical center at 407-459-7542 in my medical center that I own, I would not tolerate anyone speaking the way he spoke to me. He was not doing me a favor neither he is NOT the only mechanic in Orlando. Again I ended up taking my sons car to Fields BMW dealership in Orange Blossom Trail and they treated me with a lot of respect they understood my concerns and they took the time to answer all the questions I had. My experience with Mike in the Service department was extremely positive and professional. I ended up saving time and a little bit of money. The only reason why I went to see you was because a friend recommended two shops around the Lake Nona are which is not to far from my house and I ended up there but after my interactions with your shop and telling the person who made the referral he decided not to make any more recommendations, because he does know who I am. I would not like anyone disrespecting me or any of my family members. There are many ways to speak to someone without disrespecting a person. If your staff is not train or your business partners, again I wish them the best of luck. You have my office number you can call me between 9 am and 6 pm Monday to Friday and ask for Eric, I am the only Eric in that surgical center. Again thank you for replying back and for trying to turn the tables, but is all good. Many more negatives reviews you will have for sure if you're not truthful to what's really happening and not addressing the issues the right way. I will like to see what would you write to defend those reviews and not addressing the problem correctly and honestly, please read all your negative reviews from your business that has in Google and in Yelp and the name of Ramon you would see and not other or another name you will be able to read many times, this will tell anyone that you cannot do much. again best of luck and many blessing to you and your family.

I can't say enough good things about Ramon and Jamal at Royal Motors North…read more I brought my Mercedes in with a very difficult, intermittent electrical issue that multiple shops couldn't figure out. The car would randomly shut off, throw warnings, and then restart -- the kind of problem most shops avoid or give up on. Ramon and Jamal didn't. They took the time to actually diagnose the issue, listened to the full history of the car, and were patient and methodical instead of just throwing parts at it. Their electrical knowledge and problem-solving skills really showed here. Once the root cause was identified and addressed, the car has been running exactly as it should. What impressed me most was their honesty, communication, and professionalism throughout the process. They explained what they were doing, why they were doing it, and made sure the fix made sense. No pressure, no guessing, just solid work. If you own a Mercedes or any European car and want a shop that truly knows what they're doing -- especially with complex electrical problems -- Ramon and Jamal are the people you want working on your car. I'm extremely grateful for their help and wouldn't hesitate to bring my car back or recommend them to anyone. Thank you both -- outstanding work.

I had a fairly small scratch on my windshield. Eric from Superglass found it to be on the inside,…read moreand he removed it in minutes! Totally gone and at a very fair price. Eric is a genius!!

Daughter's rear window as full of scratches for some unknown reason. The glare at noght was…read morereally bad. Eric came out and buffed them all out. Waiting to see what it looks like tonight. Highly recommend.

Had an issue with my truck, thought it was worst then it was, called around to many places, H&R was…read moreone of the few who went flat out said they have to look at the vehicle to know what was wrong. They found out what it was, called with an estimate and completed the work in a couple of days. Luckily, Enterprise Rental was right around the corner, rented a car while my truck was in the shop. Great job, great service, reasonably priced. Highly recommended.

H&R Automotive is the best shop for honest and reliable service. While other service centers tried…read moreto push unnecessary repairs and overpriced parts, Rohan was the complete opposite. He took time to check my car while working on another one, quickly gave me a free and honest itemized breakdown of what was actually needed, and charged a very fair price. He even adjusted the final cost because the job took less time than expected. If you want a mechanic who's honest, fair, and professional, Rohan is the ideal mechanic to trust.

I've never screamed at anyone, ever, regarding any customer service, or sales interaction. I…read morebelieve that someone made up a story to cover their rude behavior towards a customer who, at the time, wasn't given a decent score or offer, and your salesperson, didn't like answering questions on deals that weren't home runs. I still will never buy from there given the attitude and behavior in which I was treated, and will continue to tell everyone who is in the market for a truck to avoid that location, based upon my experience. This wasn't an isolated incident, as I "gave you a second chance" the time I got hung up on. The fact was is that I went down there at one point a couple of years before (calling ahead to see a vehicle), and when I got there it was sold, which I accepted, I was over an hour away, but no one called me to alert me, and I had an appointment, so they had my info. It's just a culture of bad customer service "you need us, we could care less about you" attitude. This, is why the reviews are how they are.

Went to look at a 2009 Yamaha R1. There were more than 4 representatives inside, and apparently I…read morewas Casper by the way they refused to see me. Me and my girl had to find the bike hiding in the corner ourselves just to find out that none of the damages to the paint, body, and frame were mentioned in their ads. Figured I'd give them a shot after reading some of their horrible reviews, but lesson learned. Guaranteed to be a shady dealership. The type that would ghost you after you make a purchase... More like if they even acknowledge you so you could make a purchase

Fair and honest dealer. No lemons. Made sure was in good, and safe condition…read more A pleasure doing business with them.

The day after we bought our car we took it to the shop because of the strange noises. $800 to fix…read morethe three broken motor mounts, no charge to bend the crumpled metal back into place that was rubbing against the tire. After four months the paint job they claim cost an extra $500 has rust spots coming through the new paint job.

I am truly impressed with the detail job done by Gabe from Asante Detailing. He came to my house on…read moretime with all the supplies he needed, including water, cleaning solutions, vacuum, polishing clothes and power washer. He cleaned every nook and cranny inside and out to make my 5 yo Honda CRV look new. I like how he explained the process and told how his detailing is much more than just a car wash. Highly recommend Gabe - you will not be disappointed with his high quality mobile detailing service.

Great quality, good value. Did exactly what I needed and removed a stain for me. Knows his stuff.read more

Super professional and very high quality work ! Very efficient detailed and skillful detailer.read more

I'm so glad I took my van to All Transmission World in Winter Garden…read more Brandon and Jake thoroughly explained the work needed and gave me a quote to the cent Very reasonable rates and complete honesty No lowball quote followed by a higher bill at their shop Think twice before you take your car to a repair business because it's closer to home If you, like me, live some distance from Winter Garden, you'll be glad you drove a few miles to see Brandon and Jake They're the best

Brandon was the nicest most helpful and trust worthy mechanic I have met. He offered to help me…read morewith a tow when my car was smoking because a squirrel apparently decided to build a nest so my car was roasting acorns by a fire. I would recommmend everyone to his shop. Great service all around.