Johnny was really helpful! He helped me replace my dead battery, even though he was busy! I really…read moreappreciated him taking the time to help me get back on the road

Great experience at O'Reilly Auto Parts today. Good customer service. Short line. Quick answers. I…read morewas in and out in less than 10 minutes.

Stopped by this Autozone looking for a hose clamp for my Ram Pickup. Walked around store to see if…read moreon a shelf. Saw a guy standing behind the counter and asked about hose clamps he said they are behind the counter. Ok, showed him the one I had taken off and asked if they had any that size. Told me he as busy and didn't know so needed to go stand in line. Almost walked out but needed the part. Finally got to the counter and showed the employee the hose clamp I needed. Told me he didn't think they had a clamp that size but at least went back to look. Brought up something he thought might work but in talking decided it would not. Told me I should try NAPA as they carry larger parts for trucks. I did appreciate the employee taking time to at least look for a part even though didn't think AutoZone had one. I also appreciate the referral to NAPA who did have the part I needed and when I walked into NAPA the guy there stopped what he was doing to help me. For those 2 reasons is why I gave AutoZone 3 stars instead of a 1 or 2.

Seems these places get a bad rap, at first visit I was about to agree with them. Wednesday…read moreafternoon and it wasn't overly busy, I was the only one in line while the lone attendant was helping someone else. However, there was 5 other gentlemen in gray shirts roaming about behind the counters, all the while other customers started to come in. I wanted 5-6 minutes before someone decided to step up and assist. We talked about the car and changing the battery, talking just to be friendly we started on a discussion about our military experiences, that carried for a while. He was very friendly and helpful. I didn't catch his name, but I know what he looks like, he was a joy to talk to. Got my battery and all was good.

Store is clean and organized. All the employees are friendly and helpful. After stopping by other…read morechain auto parts store finally found what I needed at NAPA. Was not aware that NAPA is about the only store that cares parts for trucks 3/4 ton and larger. Will more than likely skip all the others next time and go here for truck and car parts.

We had a lug nut malfunction on our 5th wheel trailer coming to camp in nearby Whitney, TX. Came…read morein to Cleburne for new tires and to get lug studs replaced on the wheel hub. Stopped by the NAPA to see if they could point me in the right direction for getting them replaced. Gary the store manager went ABOVE AND BEYOND to find studs and changed them out himself....Many thanks to Gary for helping us out and getting us back on the road safely !!! Enjoy the Whataburger gift card !!! Blessings, The Ferguson Family

Seems these people do not care about their customer service quality. Women at the front counter…read moreasked if I was looking for something because they were going to be closing soon. I left and took my business elsewhere

They were so friendly and helpful. Got me all the parts I needed. And went above and beyond what…read morethey had to do. I really recommend this auto parts store to everyone.

Nice service! They had what I needed in stock and they seemed very knowledgeable and friendlyread more

Not sure if the technicians are ignorant or lazy. Had The engine light turn on in the dashboard of…read moremy car. Autozone can check what the problem is. The tech goes to my car hooks up his scanner to my car and gets nothing. He informs me that it has something to do with the fuses under the cigarette lighter area. He then could have pulled up the schematics for the fuse box and identified which fuse had to be replaced but he couldn't be bothered to do that. He just said it's a fuse and walked away.Indifference or stupidity? You tell me!

Always a good experience with them. Also, they had a small part that I was surprised they stocked…read more(their online inventory didn't show they had it). They take used oil and lead batteries.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

It was a very pleasant experience I did most of the work over the phone by text. The work they did…read morewas first class. IHad many prince and reps done this is one of the best time completed. It was done on time it was done professionally.

Eric you and your team met all my expectations from maintenance to customer service! I especially…read moreappreciate the positive attitude that you have.

best place around fort worth in my opinion . excellent work and friendly. they take their time with…read moreyou explaining everything you need to know . highly recommend them

Dropped off 2 PWC cylinders on JULY 20TH to be blasted, bored, honed, and decked. Was given an…read moreestimate that they would work on them AUG 11TH and should have them done mid to late Aug. Called them on AUG 23RD and was told they blasted them and should be a few more weeks. Ok, no big deal I understand delays happen. Called again multiple times in mid/late Sept and got the same response. I'm starting to get a little frustrated at this point. Called again beginning of October and the same thing "the tech is measuring them and we should know in the next few days what pistons you need, I will call you once I know more". By now boating season is wrapping up. Finally said screw it and drove to the shop and picked them up OCT 24TH. During the span of 3 months, I never received 1 call about the status of the work, delays, or any info. Clearly my business is not important to them so I decided to take it elsewhere. I've been more than patient and understanding about the delays, but at a certain point I'm tired of being lied to. If you're a racer or have a trip or some sort of hard deadline you need a project finished by, I'd recommend going elsewhere. Also, in regards to the media blasting that they did do, I was told the coolant passages would be cleaned out and cylinder looking like new. Still lots of paint and corrosion everywhere on the cylinders and coolant passages. Lack of attention to detail and care for the customer. Will never do business with them and do not recommend.

Great service advisor, fast turnaround on regular service. I'll definitely use them again.read more

I retired from farming and traded in the P/U for a car. found exactly what I needed in 2 weeks…read more staff was very friendly. made an appt. to pay for the car. It took only an hour and a half before I drove away