I couldn't recommend Drake's more highly! On my way from CA to WA for a dog trial, the Leaf Spring…read moreon my Wolf Pup broke just outside of Pendelton. I was feeling pretty good because the tow truck driver told me this was the best place he knew...but grew concerned when I was reminded it was a Friday and only 45 minutes till closing when we arrived. Fortunately, they had the necessary parts in stock and "the guys" descended on my trailer like a pit crew, getting me out of there just minutes after closing. They were reasonably priced, extremely nice, did quality work and got me and the dogs back on the road. BEST PLACE EVER!

We were traveling through Pendleton and had some electrical issues. They were very busy, but fit…read moreus in. They fixed the issue and we were on our way within an hour.

There is only one thing worse than breaking down on a road trip and that's breaking down on a road…read moretrip after hours, during frigid winter temperatures, just days before Christmas and with your car filled with luggage/gifts and a very large dog. Yes, that is exactly what happened to us on December 21, 2016, while driving from Boise, Idaho, to Spokane, WA. But even with this cloud of doom hanging over our car, a silver lining in the form of J & B Automotive, appeared. Our engine problem struck as we were traveling through Pendleton. As it was about 8:00 pm, we didn't have any option but to spend the night and pray that we could find a repair shop in the morning who had time for us. The receptionist at the Holiday Inn Express was very helpful and gave us 4 reputable auto repair shop names/phone numbers. I asked her which was the best and she said they were all good but J & B the closest. I did some research and decided to call J & B first thing in the morning. At 7 am, I called J & B and, after hearing about our vehicle problems, they said to come on down. Fortunately, the car did start and I crept it a mile or so down the road to J & B. My first impression was great. The attendant (owner?) was very friendly and said he would get his staff working on it as soon as they arrived. Soon we learned that it was a combination of a faulty alternator, a leaky water pump and a worn belt. The mechanics got right on it and the only delays were waiting for the parts which was only a slight delay considering where we were and where one of the parts was located. When presented with the bill, I was happy that I wasn't gouged. Yes, the parts were expensive but J & B did not take advantage of a traveling motorist and gouge me on labor. I was very pleased with the friendliness and service provided by J & B. It was also very consistent with what one local customer told me.... She said J & B was the best in Pendleton, Oregon. In consideration of what I experienced, I would have to agree with the local's opinion. Of special note, J & B advertises that they give free tows to broken down motorists. I did not use this service so I don't know what the requirements are but it is certainly worth the call to ask if you happen to be in a bind. Thanks again for your help, J & B Automotive. We made it safely to our destination and had a great holiday.

J&B's was so good to my husband today when our Nissan Altima we were trying to drive out to our son…read morein college started having acceleration problems. The receptionist was so kind. The mechanic made time for us and figured out what was going on so we could make a safe decision. We were so grateful for their kindness and expertise.

I was stranded in town and made a call to Powerhouse Diesel. Casey was able to get me in same day…read more He knows his stuff. He fixed my rig and got me back on the road. Jessica was paramount with her communication and customer service. I was just some out of towner, but they treated me like a long time customer. I can't say enough good things about them and my experience. A HUGE thank you to the folks at Powerhouse diesel. Much appreciated!!

We were on our way through on a road trip when our water pump went out. Friday morning we stopped…read moreby and asked them to look at it. Casey squeezed us in right away and we were able to continue our trip within a couple hours. Very nice and friendly staff. I would highly recommend.

Lifesaver! Somehow didn't realize there were no gas stations on this stretch of highway on our road…read moretrip and we were getting a little anxious before making it to the next town. Luckily found this place and was able to get some emergency gas. Called a few times as the owner was on the phone with other customers but got a call back. He was really helpful with instructions and friendly too. Much appreciated!

Tim Paxton did a wonderful job !! I was rejected by my choice of repair shop.Tim connected me wit…read moreIntegrity automotive who were completely booked but they worked on my RV and had me on the road within 2 hours.Thank you Tim !!

Need to train their crazy drivers, they don't stop for crossing traffic, and pass other cars like…read moremaniacs, just got one of their drivers cutting across right in front of me on the intersection on a busy street in Clackamas, OR, which is scary! other than that I can't say more about their business.

I had the unfortunate situation where I ran my truck over a large rock and broke the rear springs…read more and blew the tires. These guys went above and beyond. When no one else would agree to come out or even answer the phone, they rescued me from the side of the road, gave me a place to park my rv, and had me up and running again in record time. Kevin and his entire crew are the best!!! They treated me like I was family, and their charges were more than reasonable. Thanks again. Tom H

My husband and I were tasked with bringing his late father's old Subaru to Washington from Idaho…read moreupon his passing. Little did we know how very much this car had wrong with it. It was only as we approached Pendleton that we started getting legitimately scared, and opted to stay in town to sort it out. We could not have been more grateful to have landed in Kris's lap. He could not have been more sympathetic to our predicament, and put what felt like an impossible situation back in our hands, ENSURING we felt safe before returning to the road. He prioritized our vehicle due to our dire straights, and got us back on our way the very next day. Mechanics of this caliber are far and few, and I wish very much Zeigler Transmission were closer, because I've never trusted the integrity of one more. We're truly indebted to you, Kris, thank you!

Our car broke down as we were traveling from Boise to Portland. It was 4pm on a weekday. We…read morethought we were going to be looking for a motel.... Nope, their team welcomed us even at that late hour. Ordered parts fixed our car. The nicest people, the best repair service and the price was more than fair. Amazing!

I took my car here for a $950 fix. When they called me to pick it up there was an ashtray in my…read morecupholder about $600 of my belongings were missing from my car. After I brought it up they told me that they noticed two days before I came to pick it up that someone broke into my car. They didn't call me or the police the day it happened and they didn't mention it when I was paying/picking up my car. They were very rude and refused to give me their insurance information. The officer that came to look at my car told me there was no damage anywhere where someone would have broken in so they had the key or the mechanic left it unlocked.

We stopped for the night on our trip to Idaho. We are 6 hours from home, have another 6 hour drive…read moreto go. Woke up to radiator issue. Called Western Radiator and they were able to get us in, fixed up and back on the road! Very nice and knowledgeable! Couldn't have asked for a better place for this mishap to happen! Thank you for all your help!!

Brent was awesome and the repair went smooth. He had the parts on his truck and I was back on the…read moreroad! Highly recommend this service company!