Very nice store! Good professionals and very efficient. Honest, up front and no doubt about the…read morequality of the work!

Many times over many years we have relied on AutoClinic for their expert help in keeping which ever…read moreour vehicles we were driving at the time. My adult Son originally recommended them, maybe 25 yrs ago?! We seriously don't usually have mechanical problems but when we do we go to Auto Clinic & get things taken care of

We needed our windshield repaired from a flying rock so we called and Todd told us to bring it down…read morefor a look... We were able to get it repaired for a very reasonable price by a mechanic named Eric. He did a great job and had us on our way in a less than 30. Everything Great, Super Friendly, Highly Recommend!

A shop that will bend you over and smile at you for it. I went in with a leaky windshield that was…read moreruining my brand new headliner. After my car had been sitting at the shop for 5 hours, I decided to drive by and see if they had begun working on it; they had not and it was still parked in the same spot. I called and asked if any progress had been made and I was lied to and told that they had begun working on it. After another couple hours, they moved my car to a different spot and called me to tell me that the leak couldn't be repaired and the whole window MUST be replaced (I was told, at first, that the repair was estimated at $60-150). I later had the window simply sealed in some small spots, at a professional shop, for free. This shop is the perfect example of mediocrity and this experience was so bad I'd honestly hate for others to waste their money here.

They say open 24 hours, but nobody will answer, nobody at shop & keeps going straight to…read morevoicemail... very disappointed..

We were driving our new (used) Sprinter RV back home to Az. It ran well the first two days then…read morethe 3rd day it was running a little hot. I wasn't gonna go the Pendleton over the pass route, but my wife wasn't feeling well so we changed our plans to get home sooner. We got to Pendleton for an overnight. The next morning, I was intending to take it easy, keep the speed down, no AC, run the heater if necessary to get up and over to Boise and fix it there. Anyway, we started up the 3000 ft. elevation. We only got up two miles and it started overheating. The previous owner had just replaced the water pump and the thermostat(?) As I found out, No actually, he didn't! Who puts in a new water pump with an old thermostat? We called Good Sam for a tow back to town. It took a while, but got a trucking firm next to Wildhorse Casino. I felt secure knowing their reputation, it should be addressed quickly correctly. The tow guy showed up with his semi tow truck, WOW. He said he was gonna take a look 1st. He went at it and thought it might be the thermostat, as I did. He bypassed the electric fan for the radiator too, to stay on and keep it cool-er. He said run the heat full blast if it overheat, it did, and I did. We got back down the hill to "Truck's worth". They said surprisingly, it would be 7-10 days before they could touch it. Referred me to others for my small repair. It would have been nice to know that hours earlier and have it already setup. But no, I was just dismissed? [Now, Good Sam was at fault, knowing that we were in transit. Why did you send me there if they wouldn't be able to touch it for at least a week??] Devin the tow guy, made the effort to get me back to town and offered to put in the thermostat at least. It may not be the answer, but he didn't leave us hanging. said he would do it, if we ran in to trouble getting it done. Community business commerce is based on good work, fair pricing and a good reputation with your customers. Yes, your primary customers should be taken care always. So I don't totally fault Kenworth, oops! I blame Good Sam for not doing the whole job! If you need a tow of any size or to be rescued up on "Deadman's Pass." Call Devin at Taylor Towing and Recovery, he will get you back to town to get the work done. If he is not super busy because he knows how to provide service as part of the whole job!

I'm from the South Oregon coast. Me and my jeep arrived this location via towing service. My…read moreinsurance company recommended this shop which was busy Todd told me they couldn't get to it for 3 months! He offered a ride (no place to rent a car in Pendleton and no public transportation anywhere else!) to Hermiston and offered to send my personal belongings home to me once it was determined my vehicle was to be totaled and then stored (there was too much to send) until I was able to pick up. Now what could be better than that? I overhead him on the phone to others. Very gracious to all even though he was short handed and exceedingly busy.

I was stranded in town and made a call to Powerhouse Diesel. Casey was able to get me in same day…read more He knows his stuff. He fixed my rig and got me back on the road. Jessica was paramount with her communication and customer service. I was just some out of towner, but they treated me like a long time customer. I can't say enough good things about them and my experience. A HUGE thank you to the folks at Powerhouse diesel. Much appreciated!!

We were on our way through on a road trip when our water pump went out. Friday morning we stopped…read moreby and asked them to look at it. Casey squeezed us in right away and we were able to continue our trip within a couple hours. Very nice and friendly staff. I would highly recommend.

LITERALLY WENT THE EXTRA MILE!!!!!! COME HERE IF YOU NEED CAR HELP IN PENDLETON!!…read more Sometimes life is really crappy.........like when you're moving across the entire country and your car drops its transmission when you're in the middle of the mountains on a Friday at 4PM. Kohler is the ONLY place we found that was open on the weekends for repairs! That is a statement that should be all on it's own. We also got a very fair price and knowledgeable advice from Jeff there. (We called about 5 other places in the area and back in Portland and they were all crazy expensive...people knew we were in a bind). Jeff offered to get a lightly used transmission from Pendleton and install it to avoid spending $$$$$$ on a brand new one. Further, we were able to find one on our own and have it shipped to Jeff and he offered to install that one just the same. We were basically up shit creek without a paddle....they could have taken crazy advantage of us and chose to go the fair and honest route---hard to find these days, especially among mechanics. We had to keep moving on our roadtrip to start jobs, etc so they drove all of us to the airport Hertz even--really went the extra mile. With all the back and forth, they probably spent many hours on the phone with us going through all the details and pricing, etc They test drove it for over 200 miles upon our request before we arrived to pick it up, just to make sure it was running properly w/ the used transmission. Thank you Jeff and your whole team---we couldn't thank you enough for all you did. --Mark & Laura

We broke down heading up the hill past Pendleton, after making it up half the hill our car started…read moreoverheating, we called the shope after getting back down the hill. He said there was no chance of us getting in that night. So we had to stay a night to wait for them to open in the morning. We made our way to the shop in the morning to have a gentleman named Jeff look at the car. Pops the hood looks in the radiator and then explains how if the radiator is empty it can't cool the car, simple right? He fills the radiator with our coolant and 2 gallons of water to send us on our way. We make it to the exact same spot as we did the day before only to overheat again. Glad he charged us to fix nothing.

Very prompt response to our initial inquiry, was able to do the work the next business day…read more Thorough deep cleaning of the interior, even handling the dog hair! Courteous, professional, Jesse cares about his business - with this kind of service he will do well!

Jesse did an excellent job and paid attention to the details. I was pleased with his work.read more

Excellent and knowledgeable. Replaced my battery and alternator on a weekend when I was in a…read morepinch. Good value and I appreciated their availability and expertise.