Very nice store! Good professionals and very efficient. Honest, up front and no doubt about the…read morequality of the work!

Many times over many years we have relied on AutoClinic for their expert help in keeping which ever…read moreour vehicles we were driving at the time. My adult Son originally recommended them, maybe 25 yrs ago?! We seriously don't usually have mechanical problems but when we do we go to Auto Clinic & get things taken care of

Lifesaver! Somehow didn't realize there were no gas stations on this stretch of highway on our road…read moretrip and we were getting a little anxious before making it to the next town. Luckily found this place and was able to get some emergency gas. Called a few times as the owner was on the phone with other customers but got a call back. He was really helpful with instructions and friendly too. Much appreciated!

Tim Paxton did a wonderful job !! I was rejected by my choice of repair shop.Tim connected me wit…read moreIntegrity automotive who were completely booked but they worked on my RV and had me on the road within 2 hours.Thank you Tim !!

I was stranded in town and made a call to Powerhouse Diesel. Casey was able to get me in same day…read more He knows his stuff. He fixed my rig and got me back on the road. Jessica was paramount with her communication and customer service. I was just some out of towner, but they treated me like a long time customer. I can't say enough good things about them and my experience. A HUGE thank you to the folks at Powerhouse diesel. Much appreciated!!

We were on our way through on a road trip when our water pump went out. Friday morning we stopped…read moreby and asked them to look at it. Casey squeezed us in right away and we were able to continue our trip within a couple hours. Very nice and friendly staff. I would highly recommend.

There is only one thing worse than breaking down on a road trip and that's breaking down on a road…read moretrip after hours, during frigid winter temperatures, just days before Christmas and with your car filled with luggage/gifts and a very large dog. Yes, that is exactly what happened to us on December 21, 2016, while driving from Boise, Idaho, to Spokane, WA. But even with this cloud of doom hanging over our car, a silver lining in the form of J & B Automotive, appeared. Our engine problem struck as we were traveling through Pendleton. As it was about 8:00 pm, we didn't have any option but to spend the night and pray that we could find a repair shop in the morning who had time for us. The receptionist at the Holiday Inn Express was very helpful and gave us 4 reputable auto repair shop names/phone numbers. I asked her which was the best and she said they were all good but J & B the closest. I did some research and decided to call J & B first thing in the morning. At 7 am, I called J & B and, after hearing about our vehicle problems, they said to come on down. Fortunately, the car did start and I crept it a mile or so down the road to J & B. My first impression was great. The attendant (owner?) was very friendly and said he would get his staff working on it as soon as they arrived. Soon we learned that it was a combination of a faulty alternator, a leaky water pump and a worn belt. The mechanics got right on it and the only delays were waiting for the parts which was only a slight delay considering where we were and where one of the parts was located. When presented with the bill, I was happy that I wasn't gouged. Yes, the parts were expensive but J & B did not take advantage of a traveling motorist and gouge me on labor. I was very pleased with the friendliness and service provided by J & B. It was also very consistent with what one local customer told me.... She said J & B was the best in Pendleton, Oregon. In consideration of what I experienced, I would have to agree with the local's opinion. Of special note, J & B advertises that they give free tows to broken down motorists. I did not use this service so I don't know what the requirements are but it is certainly worth the call to ask if you happen to be in a bind. Thanks again for your help, J & B Automotive. We made it safely to our destination and had a great holiday.

J&B's was so good to my husband today when our Nissan Altima we were trying to drive out to our son…read morein college started having acceleration problems. The receptionist was so kind. The mechanic made time for us and figured out what was going on so we could make a safe decision. We were so grateful for their kindness and expertise.

I'm from the South Oregon coast. Me and my jeep arrived this location via towing service. My…read moreinsurance company recommended this shop which was busy Todd told me they couldn't get to it for 3 months! He offered a ride (no place to rent a car in Pendleton and no public transportation anywhere else!) to Hermiston and offered to send my personal belongings home to me once it was determined my vehicle was to be totaled and then stored (there was too much to send) until I was able to pick up. Now what could be better than that? I overhead him on the phone to others. Very gracious to all even though he was short handed and exceedingly busy.

They say open 24 hours, but nobody will answer, nobody at shop & keeps going straight to…read morevoicemail... very disappointed..

We were driving our new (used) Sprinter RV back home to Az. It ran well the first two days then…read morethe 3rd day it was running a little hot. I wasn't gonna go the Pendleton over the pass route, but my wife wasn't feeling well so we changed our plans to get home sooner. We got to Pendleton for an overnight. The next morning, I was intending to take it easy, keep the speed down, no AC, run the heater if necessary to get up and over to Boise and fix it there. Anyway, we started up the 3000 ft. elevation. We only got up two miles and it started overheating. The previous owner had just replaced the water pump and the thermostat(?) As I found out, No actually, he didn't! Who puts in a new water pump with an old thermostat? We called Good Sam for a tow back to town. It took a while, but got a trucking firm next to Wildhorse Casino. I felt secure knowing their reputation, it should be addressed quickly correctly. The tow guy showed up with his semi tow truck, WOW. He said he was gonna take a look 1st. He went at it and thought it might be the thermostat, as I did. He bypassed the electric fan for the radiator too, to stay on and keep it cool-er. He said run the heat full blast if it overheat, it did, and I did. We got back down the hill to "Truck's worth". They said surprisingly, it would be 7-10 days before they could touch it. Referred me to others for my small repair. It would have been nice to know that hours earlier and have it already setup. But no, I was just dismissed? [Now, Good Sam was at fault, knowing that we were in transit. Why did you send me there if they wouldn't be able to touch it for at least a week??] Devin the tow guy, made the effort to get me back to town and offered to put in the thermostat at least. It may not be the answer, but he didn't leave us hanging. said he would do it, if we ran in to trouble getting it done. Community business commerce is based on good work, fair pricing and a good reputation with your customers. Yes, your primary customers should be taken care always. So I don't totally fault Kenworth, oops! I blame Good Sam for not doing the whole job! If you need a tow of any size or to be rescued up on "Deadman's Pass." Call Devin at Taylor Towing and Recovery, he will get you back to town to get the work done. If he is not super busy because he knows how to provide service as part of the whole job!

My husband and I were tasked with bringing his late father's old Subaru to Washington from Idaho…read moreupon his passing. Little did we know how very much this car had wrong with it. It was only as we approached Pendleton that we started getting legitimately scared, and opted to stay in town to sort it out. We could not have been more grateful to have landed in Kris's lap. He could not have been more sympathetic to our predicament, and put what felt like an impossible situation back in our hands, ENSURING we felt safe before returning to the road. He prioritized our vehicle due to our dire straights, and got us back on our way the very next day. Mechanics of this caliber are far and few, and I wish very much Zeigler Transmission were closer, because I've never trusted the integrity of one more. We're truly indebted to you, Kris, thank you!

Our car broke down as we were traveling from Boise to Portland. It was 4pm on a weekday. We…read morethought we were going to be looking for a motel.... Nope, their team welcomed us even at that late hour. Ordered parts fixed our car. The nicest people, the best repair service and the price was more than fair. Amazing!

Very prompt response to our initial inquiry, was able to do the work the next business day…read more Thorough deep cleaning of the interior, even handling the dog hair! Courteous, professional, Jesse cares about his business - with this kind of service he will do well!

Jesse did an excellent job and paid attention to the details. I was pleased with his work.read more