Thanks so much for fixing my truck!!! I can't be happier…read morewith how quickly you worked, how fair you priced the repair and how friendly you were!!!! God bless you guys!!!

If I could give them a 10 star I would!! Our bus traveling from Tacoma WA to Pullman WA broke down…read morewith our LCA football team on it. One of the tires blew, which then caused the coolant hose and rear air break hose to get sliced in half!! I was calling around to every mechanic in the area and no one could help us, either they didn't answer, didn't service school buses, or didn't have a mechanic. Kings Towing and Truck Repair out of Pasco, WA were amazing. The gal I spoke to on the phone was so helpful and she got with their mechanic and they got a plan together. It was nice to talk an actual person and not a computer. They were out fixing the bus within two hours from the time I called. To top it off, they sent two mechanics to the job and delivered the bus over an hours away to the hotel that the team was at once the bus was fixed, this was around 3am!! Who does that!?? Kings Towing and Truck Repair does! We were so blessed and appreciate this company and the lengths they took to help us. THANK YOU TO ALL THOSE INVOLVED WITH HELPING US!!!

Mike and Mark have built a few of my transmissions Ford 1 Ton 6 Speed manual and Chevrolet R4…read moreautomatics as well as Dodge diesel manual clutch swaps. With over 70 years of combined experience they know how to get the job done right. My Ford pulls lots of max loads and has been rock solid. Thank you Mike and Mark for showing the industry what truly hard working, ethical work really means. I hauled my rig from Boise to Hermiston to get the job done right. Brian Shults

Do not recommend pioneer transmission. Will not warranty their own work. Does not have a…read morecomputerized for tracking work completed. Will ask customer to call other dealerships to find out if they sold them the transmission. They do not keep accurate records of work completed and will over charge for a transmission. BBB will also be contacted about warranty work.

Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!

$45 to fix a punctured tire…read more Seems high, Les Schwab does it free. Wait a minute ... looking at the bill we realize how padded it is. What do you think? $5 for Haz Mat? Another $5 for Parts. Hmmmm ... it was a small bolt in the tire. The Flat Repair is $35, the rest is pure hogwash. Beware of the business practices of any business that would charge superfluous and ridiculous charges like these. Thus is a small tire shop in Pendleton, Oregon. A rip off. Won't return.

Buyer Beware - I'm exposing this shop publicly so that you don't get cheated and taken advantage of…read morewith your hard-earned money like I did. I depend on my car for work use to support my family of 6 kids. I took my car in for a major repair that costs over $2,000 and exactly 1 year later the exact same parts failed in the manor of why U took my car to The Shop in the first place. When I took my car back the shop owner refused to do anything about it, nor tried to warranty anything. Is this the way a local business is supposed to treat a small town working man? It gets even worse with what I actually found out. The parts that failed weren't even new parts that I paid so much money for, after getting several professional opinions from other automotive shops, including the one that actually fixed it right. I found out that the parts were no way only a year old as the bolts and components were completely rusted out and shown much more age with the condition they were in, to be in the shape and appearance compared to other like parts and components of 1-year in age. Of course I went back to Ron, the owner and confronted him about it, he actually escorted me out of his place of business and went on in denial of the whole thing, and literally was happy to wash his hands of the whole thing, like I was a nobody. And since I also found out that taking him to court would cost more than what I would get back in restitution, I'm going to let every fellow Pendleton local know if The Shop's deceitful ways so that you can trust someone else with your car. If your car is scheduled to go to the shop, do yourself a huge favor and go get it right now to take it somewhere else, and If you are already stuck with using the shop because they are already working on it, please inspect what you expect, because they don't honor their warranties, if they actually have any, and don't get used or so-called refurbished parts like I got. I will be also posting pictures to edify this post for credibility and authenticity that this is a true and accurate review of this local business; The Shop of Pendleton, Oregon.

They say open 24 hours, but nobody will answer, nobody at shop & keeps going straight to…read morevoicemail... very disappointed..

We were driving our new (used) Sprinter RV back home to Az. It ran well the first two days then…read morethe 3rd day it was running a little hot. I wasn't gonna go the Pendleton over the pass route, but my wife wasn't feeling well so we changed our plans to get home sooner. We got to Pendleton for an overnight. The next morning, I was intending to take it easy, keep the speed down, no AC, run the heater if necessary to get up and over to Boise and fix it there. Anyway, we started up the 3000 ft. elevation. We only got up two miles and it started overheating. The previous owner had just replaced the water pump and the thermostat(?) As I found out, No actually, he didn't! Who puts in a new water pump with an old thermostat? We called Good Sam for a tow back to town. It took a while, but got a trucking firm next to Wildhorse Casino. I felt secure knowing their reputation, it should be addressed quickly correctly. The tow guy showed up with his semi tow truck, WOW. He said he was gonna take a look 1st. He went at it and thought it might be the thermostat, as I did. He bypassed the electric fan for the radiator too, to stay on and keep it cool-er. He said run the heat full blast if it overheat, it did, and I did. We got back down the hill to "Truck's worth". They said surprisingly, it would be 7-10 days before they could touch it. Referred me to others for my small repair. It would have been nice to know that hours earlier and have it already setup. But no, I was just dismissed? [Now, Good Sam was at fault, knowing that we were in transit. Why did you send me there if they wouldn't be able to touch it for at least a week??] Devin the tow guy, made the effort to get me back to town and offered to put in the thermostat at least. It may not be the answer, but he didn't leave us hanging. said he would do it, if we ran in to trouble getting it done. Community business commerce is based on good work, fair pricing and a good reputation with your customers. Yes, your primary customers should be taken care always. So I don't totally fault Kenworth, oops! I blame Good Sam for not doing the whole job! If you need a tow of any size or to be rescued up on "Deadman's Pass." Call Devin at Taylor Towing and Recovery, he will get you back to town to get the work done. If he is not super busy because he knows how to provide service as part of the whole job!

We're in the middle of a 2 week road trip to our new home in Virginia Beach (from Washington…read morestate), my husbands truck runs into some rear end issues, and it was undrivable. We're in the middle of nowhere off a highway after regular business hours for every place there is! Fenders by Enders not ONLY said that they would stay open, they said they would stay open until they figured out what was wrong. They were super fast, extremely nice, and I can't possibly thank them enough. They got us back on the road in under an hour, and for WAY less $ than I thought! They also gave us some advice on what we should be fixing in order to make our road trip run smoothly! Thanks for saving the day, AND my sanity!! - Ashley (mom of 3 kids and a dog that were ready to get back on the road!)

Our RV tow car (Ford Focus) experienced some issues when we stayed in Hermiston. The "check gas…read morecap" and emissions dashboard lights were on. I called Fenders By Enders and Pam explained that I should check the rubber seal on my gas cap. She also mentioned their $90.00 diagnostic fee and I made an appointment to bring it in the next day. Jerry quickly confirmed that the gas cap needed to be replaced. He ordered me one and $30.00 later I was out the door with no diagnostic fee charged. Thank you Pam and Jerry for the excellent service!

Highly recommend! We were headed back to New York , and our trailer leaf springs needed replacing…read more They took us in as quickly as possible, and we were able to get back on the road later the same day. Fair pricing.

I couldn't recommend Drake's more highly! On my way from CA to WA for a dog trial, the Leaf Spring…read moreon my Wolf Pup broke just outside of Pendelton. I was feeling pretty good because the tow truck driver told me this was the best place he knew...but grew concerned when I was reminded it was a Friday and only 45 minutes till closing when we arrived. Fortunately, they had the necessary parts in stock and "the guys" descended on my trailer like a pit crew, getting me out of there just minutes after closing. They were reasonably priced, extremely nice, did quality work and got me and the dogs back on the road. BEST PLACE EVER!

These guys are great! I had my AC Compressor replaced by them and in the process they accidentally…read morepunctured my radiator. I was driving to Seattle for the weekend and my car started overheating outside of Ellensburg. I left my car in ellensburg and they towed it back to Hermiston, repaired the problem and then towed my rental car back. Great service! I love that they really went above and beyond to take care of the customer.

Was passing through town when a sensor went out on my kids car. I bought the part, but to replace…read moreit I needed to get under the car and access the back of the engine. I remember traveling and when you got stuck a shop would help you out. I walked in explained the situation and asked if they can help I'd pay whatever they want. Lady looks at me with a who gives a sh&; look and says we're busy today. ( didn't see a single person working on anything) I drove across the street to Walmart bought a jack and stands then fixed the problem in 15min myself in their parking lot. You have a process I get it but helping people in rough situations is good for your business reputation. 15 min of time, making money and having someone praise the help is worth it.