Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!

They have never disappointed me when I go there. They listen if I have any problems and take care…read moreof it. Nick helped us with a problem from another Toyota dealership that wasn't any help. Hermiston Toyota always goes up and beyond in customer service

Let's just say I went through a lot at another dealership. Called Rogers Toyota and had Chris…read morehelping me out, immediately got back to me less then 5min made a deal and honored it unlike the last dealership. Made everything smooth taught me a lot about the new Tundra I picked up. Just overall amazing experience with everyone at this dealership especially Chris he's the goat!

Mike and Mark have built a few of my transmissions Ford 1 Ton 6 Speed manual and Chevrolet R4…read moreautomatics as well as Dodge diesel manual clutch swaps. With over 70 years of combined experience they know how to get the job done right. My Ford pulls lots of max loads and has been rock solid. Thank you Mike and Mark for showing the industry what truly hard working, ethical work really means. I hauled my rig from Boise to Hermiston to get the job done right. Brian Shults

Do not recommend pioneer transmission. Will not warranty their own work. Does not have a…read morecomputerized for tracking work completed. Will ask customer to call other dealerships to find out if they sold them the transmission. They do not keep accurate records of work completed and will over charge for a transmission. BBB will also be contacted about warranty work.

24hr On the Spot Road Service is great. Alex took our service call and was fast and definitely went…read moreabove and beyond to help us out with replacing several tires for us and help us back on the road. The price is fair especially considering how fast he arrived and other shops around didn't have any techs available. Highly recommend them!

Broke down on the side of the road in Pendleton, OR at 2am due to truck losing every bit of it's…read morecoolant. Called these guys and they said they were about an hour away. When the mechanic got there, he spotted the problem right away and got us fixed and back on the road again. He was knowledgeable and very professional. Thank you for getting us on the road again.

I took my truck in to have cooling system flushed and new motorcraft antifreeze(provided by me)…read moreput in. I was hesitant to allow them to do the work after finding out that they use tap water instead of distilled or better yet de-ionized water(automobile industry recommended). The problem with tap water is it will induce corrosion throughout the entire engine cooling system. I wasted $200 bucks between labor and antifreeze. I will now go to Tri-cities to a business that will drain/flush and replace antifreeze with distilled water(2 weeks after Autokool did their inferior work) another couple hundred bucks but peace of mind. Also the person that was bothered to get away from his newspaper to work on my truck, used a worm screw clamp where the reusable clamp that applies equal pressure to the hose had been(charged me for the inferior clamp he put on) either he's not smart enough to remove the new style clamps and reuse or? Anyway he completed his hack job in about 40 minutes and got right back to his newspaper. Must of been a good article because he couldn't be unconvinced to discuss the work he performed. Long story short: I WON'T GO BACK auto-UN-kool!

These guys did good work for me. I was on the road from Portland when my radiator sprung a leak…read more After I got towed to this place, they fixed me up with a new radiator near the end of the day and got me back on the road in about an hour. While I was waiting, I had a great conversation with the owner about the town and everything. He was obviously super-connected to everything going on there. Oh, and he recommended the Farmer's Kitchen to me, which was AMAZING!

LITERALLY WENT THE EXTRA MILE!!!!!! COME HERE IF YOU NEED CAR HELP IN PENDLETON!!…read more Sometimes life is really crappy.........like when you're moving across the entire country and your car drops its transmission when you're in the middle of the mountains on a Friday at 4PM. Kohler is the ONLY place we found that was open on the weekends for repairs! That is a statement that should be all on it's own. We also got a very fair price and knowledgeable advice from Jeff there. (We called about 5 other places in the area and back in Portland and they were all crazy expensive...people knew we were in a bind). Jeff offered to get a lightly used transmission from Pendleton and install it to avoid spending $$$$$$ on a brand new one. Further, we were able to find one on our own and have it shipped to Jeff and he offered to install that one just the same. We were basically up shit creek without a paddle....they could have taken crazy advantage of us and chose to go the fair and honest route---hard to find these days, especially among mechanics. We had to keep moving on our roadtrip to start jobs, etc so they drove all of us to the airport Hertz even--really went the extra mile. With all the back and forth, they probably spent many hours on the phone with us going through all the details and pricing, etc They test drove it for over 200 miles upon our request before we arrived to pick it up, just to make sure it was running properly w/ the used transmission. Thank you Jeff and your whole team---we couldn't thank you enough for all you did. --Mark & Laura

We broke down heading up the hill past Pendleton, after making it up half the hill our car started…read moreoverheating, we called the shope after getting back down the hill. He said there was no chance of us getting in that night. So we had to stay a night to wait for them to open in the morning. We made our way to the shop in the morning to have a gentleman named Jeff look at the car. Pops the hood looks in the radiator and then explains how if the radiator is empty it can't cool the car, simple right? He fills the radiator with our coolant and 2 gallons of water to send us on our way. We make it to the exact same spot as we did the day before only to overheat again. Glad he charged us to fix nothing.

I couldn't recommend Drake's more highly! On my way from CA to WA for a dog trial, the Leaf Spring…read moreon my Wolf Pup broke just outside of Pendelton. I was feeling pretty good because the tow truck driver told me this was the best place he knew...but grew concerned when I was reminded it was a Friday and only 45 minutes till closing when we arrived. Fortunately, they had the necessary parts in stock and "the guys" descended on my trailer like a pit crew, getting me out of there just minutes after closing. They were reasonably priced, extremely nice, did quality work and got me and the dogs back on the road. BEST PLACE EVER!

We were traveling through Pendleton and had some electrical issues. They were very busy, but fit…read moreus in. They fixed the issue and we were on our way within an hour.

Can't say enough good things about this detailing service. First of all they come to you, which in…read moreitself is so convenient. Plus they're not backed up for weeks on end like some other detailing places in town. They will come out for an estimate, ask you what you want done, & then schedule an appointment that is good for you. Appointment was attended to on time & this guy works very diligently to clean your vehicle. Our car hadn't ever had a proper cleaning, so Cesar definiteoy had his work cut out for him. By the time he was done with it, the interior looked better than when we drove it off the lot. So shiny! We chose just to do an interior clean, but if the exterior wash is anything like the interior detail, you won't be disappointed.

I went through I I was bad I got a 2020 Toyata corella and the the brush they used to scrub the car…read moreleft big scratches in my car don't recommend going there tell they get that fixed I pay for the best wash snd gave them a good tip and still didn't come out good the other car wash is better