I was stranded in town and made a call to Powerhouse Diesel. Casey was able to get me in same day…read more He knows his stuff. He fixed my rig and got me back on the road. Jessica was paramount with her communication and customer service. I was just some out of towner, but they treated me like a long time customer. I can't say enough good things about them and my experience. A HUGE thank you to the folks at Powerhouse diesel. Much appreciated!!

We were on our way through on a road trip when our water pump went out. Friday morning we stopped…read moreby and asked them to look at it. Casey squeezed us in right away and we were able to continue our trip within a couple hours. Very nice and friendly staff. I would highly recommend.

Excellent and knowledgeable. Replaced my battery and alternator on a weekend when I was in a…read morepinch. Good value and I appreciated their availability and expertise.

Our company was working a wildland fire in the area and had some tire issues and these guys took…read morecare of us quickly, thoroughly, and above and beyond your run of the mill big box tire places. They were courteous and professional, allowing us to get back to our job super quick and with confidence. We could not recommend them more. If you live in Pendleton or are just passing through, this is the tire place to go to!

I requested some side steps for my 2024 Runner. Quality: I'm…read morereally pleased with the side steps to the runner. They're sturdy, nicely finished and overall I'm just really happy with their look. Value: I believe with installation and item they were roughly $722. Dropped off about 8:30AM and I'm pretty sure they were done within a few hours, so not a long wait time. I'd recommend.

I don't know that there are enough good things to say about our experience with Hop's. During our…read more4th of July trip to Long Beach, WA from Georgia, we had a nasty accident which involved a tire flying off of our Jeep while on the interstate. We were towed into Pendleton, OR since that was the closest approved Progressive repair center. Upon arrival, we met Cory and Dave. These two guys were extremely kind and understanding to our situation. Now being in such a remote spot, during the 4th of July holiday there was a understandably longer wait to get things repaired. We left our Jeep, got a rental and pushed on into Long Beach. When we returned to Pendleton, our Jeep still had a bit of body work to go through, so Cory set us up with his corporate discount at one of the local hotels and we saved a good bit of cash by him doing this. I know though the whole ordeal, we were giant pains in the butt for these guys, calling frequently asking for updates and such. Never once was the service anything less than exceptional, there was always a smile on there faces, they didn't mind chatting with us and made me feel much better about the stressful situation. If you guys ever read this, we made it home safe and sound and truly appreciate all the hard work you put in. Our Jeep looks good as new and we couldn't be happier.

Had a little car trouble while halfway through a 2400 mile road trip and these guys were there to…read morehelp. Though already late in the afternoon, they fit me in and got my ride back on the road in a snap. Marty, Troy and the rest of the gang were all friendly and helpful. Thanks again fellas!

They say open 24 hours, but nobody will answer, nobody at shop & keeps going straight to…read morevoicemail... very disappointed..

We were driving our new (used) Sprinter RV back home to Az. It ran well the first two days then…read morethe 3rd day it was running a little hot. I wasn't gonna go the Pendleton over the pass route, but my wife wasn't feeling well so we changed our plans to get home sooner. We got to Pendleton for an overnight. The next morning, I was intending to take it easy, keep the speed down, no AC, run the heater if necessary to get up and over to Boise and fix it there. Anyway, we started up the 3000 ft. elevation. We only got up two miles and it started overheating. The previous owner had just replaced the water pump and the thermostat(?) As I found out, No actually, he didn't! Who puts in a new water pump with an old thermostat? We called Good Sam for a tow back to town. It took a while, but got a trucking firm next to Wildhorse Casino. I felt secure knowing their reputation, it should be addressed quickly correctly. The tow guy showed up with his semi tow truck, WOW. He said he was gonna take a look 1st. He went at it and thought it might be the thermostat, as I did. He bypassed the electric fan for the radiator too, to stay on and keep it cool-er. He said run the heat full blast if it overheat, it did, and I did. We got back down the hill to "Truck's worth". They said surprisingly, it would be 7-10 days before they could touch it. Referred me to others for my small repair. It would have been nice to know that hours earlier and have it already setup. But no, I was just dismissed? [Now, Good Sam was at fault, knowing that we were in transit. Why did you send me there if they wouldn't be able to touch it for at least a week??] Devin the tow guy, made the effort to get me back to town and offered to put in the thermostat at least. It may not be the answer, but he didn't leave us hanging. said he would do it, if we ran in to trouble getting it done. Community business commerce is based on good work, fair pricing and a good reputation with your customers. Yes, your primary customers should be taken care always. So I don't totally fault Kenworth, oops! I blame Good Sam for not doing the whole job! If you need a tow of any size or to be rescued up on "Deadman's Pass." Call Devin at Taylor Towing and Recovery, he will get you back to town to get the work done. If he is not super busy because he knows how to provide service as part of the whole job!

Highly recommend! We were headed back to New York , and our trailer leaf springs needed replacing…read more They took us in as quickly as possible, and we were able to get back on the road later the same day. Fair pricing.

I couldn't recommend Drake's more highly! On my way from CA to WA for a dog trial, the Leaf Spring…read moreon my Wolf Pup broke just outside of Pendelton. I was feeling pretty good because the tow truck driver told me this was the best place he knew...but grew concerned when I was reminded it was a Friday and only 45 minutes till closing when we arrived. Fortunately, they had the necessary parts in stock and "the guys" descended on my trailer like a pit crew, getting me out of there just minutes after closing. They were reasonably priced, extremely nice, did quality work and got me and the dogs back on the road. BEST PLACE EVER!

Brent was awesome and the repair went smooth. He had the parts on his truck and I was back on the…read moreroad! Highly recommend this service company!

LITERALLY WENT THE EXTRA MILE!!!!!! COME HERE IF YOU NEED CAR HELP IN PENDLETON!!…read more Sometimes life is really crappy.........like when you're moving across the entire country and your car drops its transmission when you're in the middle of the mountains on a Friday at 4PM. Kohler is the ONLY place we found that was open on the weekends for repairs! That is a statement that should be all on it's own. We also got a very fair price and knowledgeable advice from Jeff there. (We called about 5 other places in the area and back in Portland and they were all crazy expensive...people knew we were in a bind). Jeff offered to get a lightly used transmission from Pendleton and install it to avoid spending $$$$$$ on a brand new one. Further, we were able to find one on our own and have it shipped to Jeff and he offered to install that one just the same. We were basically up shit creek without a paddle....they could have taken crazy advantage of us and chose to go the fair and honest route---hard to find these days, especially among mechanics. We had to keep moving on our roadtrip to start jobs, etc so they drove all of us to the airport Hertz even--really went the extra mile. With all the back and forth, they probably spent many hours on the phone with us going through all the details and pricing, etc They test drove it for over 200 miles upon our request before we arrived to pick it up, just to make sure it was running properly w/ the used transmission. Thank you Jeff and your whole team---we couldn't thank you enough for all you did. --Mark & Laura

We broke down heading up the hill past Pendleton, after making it up half the hill our car started…read moreoverheating, we called the shope after getting back down the hill. He said there was no chance of us getting in that night. So we had to stay a night to wait for them to open in the morning. We made our way to the shop in the morning to have a gentleman named Jeff look at the car. Pops the hood looks in the radiator and then explains how if the radiator is empty it can't cool the car, simple right? He fills the radiator with our coolant and 2 gallons of water to send us on our way. We make it to the exact same spot as we did the day before only to overheat again. Glad he charged us to fix nothing.