We full-time in our motor home, and when stopping for an overnight in Pendleton we noticed our…read morecoolant surge tank was leaking. We called this Freightliner as it was the closest one to Pendleton. The service manager took the last 6 of our VIN and said he would check on the part availability and get back to us with an hour. He actually called back in 10 minutes and said he could get the part on Saturday (this was a Thursday night) and get it installed on Tuesday morning. We showed up Tuesday, our motor home was in the bay at 8 am, and we were out with the fix done at lunchtime. Thanks for the honest answers and for getting us back on the road as promised.

Recommend staying away from this place don't bother stopping here. One of the worst freightliner…read moredealerships I've ever experienced in the country. Took them 11 days to get a radiator fixed along with some warranty work. When we came in to pick up the truck the battery was dead. Took a full business day for them to diagnose the dead battery no sense of care.

HELP! Hello Babe,…read morecan you write a yelp review for RWC group towing out of Pendleton OR, driver name is Cole they came out fast he was very efficient and friendly made experience very pleasant. Thank you

Got a code that would shut down my truck and the RWC Pendelton was the closest for me to get it…read morefixed. So the diagnostic checks where conducted every day for 4 days with the results of not finding the problem what caused the code. I had pointed out to check the fuzebox but they stated naaa its ok. So I spend 4 days of make believe that they could find the problem bot nothing got fixed. Them they had the audacity to hand me a bill for $3460.38 to get my keys and to go elsewhere, I had no choice and put it on a credit card. The next best place for the repair was Dobbs Peterbilt in Union Gap WA, and guess what they diagnosed the problem in 20 minutes and replaced the Fuzebox which had corrosion inside and the code and trck was fixed. The RWC people had ripped me off by fooling around for 4 days and did not fix a dam'n thing that is what you can call highway robbery

On day three of them "trying to make a deal" i have been getting nothing but the runaround! Very…read moreunprofessional and dishonest people. They cant even have a conversation without interrupting you. I was told a few more minutes and they all decided to do a 30 minute interview instead! All around bad business and makes wenatchee look bad. They need to work on being more human and respectful if they want to suceed!

Gabe, our salesman, was great. He helped us through the sale with friendliness and knowledge of the…read moresales process. The final sale and negotiations went well and were efficient. All-together a good sales experience.

I'm only giving a one because you can't give a zero. You bring your truck to these people and sure…read morethey fixed the problem but when a problem comes up that was not there when you dropped it off they absolutely refuse to look at it. They tell you things like we won't be able to get to you today or some other crap. You causes the problem I would think you would want to fix it. Don't use them if you don't have to

When you are making a living in the trucking industry a break down costs a lot of money. I needed…read morehelp and the on call service tech showed up at the GORGE, did a diagnostic, got me to where I could make it to their shop and fixed the DEF issue. This was at the end of a very long day for him, but he told me to follow him back to their shop and he would fix my fuel truck. He went far beyond his job description. The next day I had to drive back to Seattle to reload and get back to the GORGE to refuel all the generators for SASQUATCH. With out his professionalism, I would have had to have the truck towed, and not been able to reload and refuel the concert venue. Drew

Cody Minnis rescued me - literally- from the bridge leaving Pasco. I was .4 miles from a gas…read morestation, 6 hours into a 9 hour trip- with my two dogs- and Cody came running! I was in a terrible spot, pulled over on the left hand side but no extra space whatsoever. Cars were zipping by at 60 mph, some not even moving even slightly to give me room. One texting driver and I'd be toast. I called the first listed service- they had an answering service in India. It too them 15 minutes to be able to tell me it would be at least 90 minutes to get a truck to me. (Who wants to call India to call for a local service??) I ended up getting referred to Cody from another service. Cody knew I was in a bad spot and literally dropped everything to come bring me gas. He was so awesome! Polite, quick, helpful, courteous, and then didn't overcharge me to boot. Thank you so much, Cody! You are one of the unsung heroes out there on the busy road. Thank you for rescuing me and my dogs. I appreciate you! Thank you!!

Quick response, very polite and friendly. Cody the owner provided the service; I will be calling…read morehis business if ever I get my keys locked in my vehicle again. Highly recommend!