I'm from the South Oregon coast. Me and my jeep arrived this location via towing service. My…read moreinsurance company recommended this shop which was busy Todd told me they couldn't get to it for 3 months! He offered a ride (no place to rent a car in Pendleton and no public transportation anywhere else!) to Hermiston and offered to send my personal belongings home to me once it was determined my vehicle was to be totaled and then stored (there was too much to send) until I was able to pick up. Now what could be better than that? I overhead him on the phone to others. Very gracious to all even though he was short handed and exceedingly busy.

From the owner: Get the best collision repairs around from Pendleton Autobody Inc. Get collision repair, auto body…read moreservices, and glass repair with excellent service. autobody repair,collision repair,auto glass repair,auto paint,collision repairs

We needed our windshield repaired from a flying rock so we called and Todd told us to bring it down…read morefor a look... We were able to get it repaired for a very reasonable price by a mechanic named Eric. He did a great job and had us on our way in a less than 30. Everything Great, Super Friendly, Highly Recommend!

A shop that will bend you over and smile at you for it. I went in with a leaky windshield that was…read moreruining my brand new headliner. After my car had been sitting at the shop for 5 hours, I decided to drive by and see if they had begun working on it; they had not and it was still parked in the same spot. I called and asked if any progress had been made and I was lied to and told that they had begun working on it. After another couple hours, they moved my car to a different spot and called me to tell me that the leak couldn't be repaired and the whole window MUST be replaced (I was told, at first, that the repair was estimated at $60-150). I later had the window simply sealed in some small spots, at a professional shop, for free. This shop is the perfect example of mediocrity and this experience was so bad I'd honestly hate for others to waste their money here.

I'm honestly baffled on why my dad's mustang isn't done or how I haven't received a call back. This…read moreis supposed to be a business and it doesn't take almost 4 years to do work on a car. After my dad passed away, I offered to pay the rest of the money for the car to be worked on. (And my dad already paid $4,400) I was rejected for making a payment and said I could pay afterwards then told it would be done within 3 months. It's been 4 months. When I called last month, I was told that it would be done by last week. When I called no one knew the answer if it was done then said I'd receive a call back. I've called 8 times since then and left messages. I even texted one of the owners. It's ridiculous that I'd have to post anything on social media to HOPE to get a call back. I will be there on Monday to pick up the Mustang since legally it's mine now and I'll make sure to bring proof. Please have it put together. See you Monday.

From the owner: Auto body repair, painting, 24 hour towing, collision repair, windshield/glass replacement, and…read moreframe repair