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J & B Automotive

3.5 (8 reviews)
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Services - J & B Automotive

Check engine light

Engine oil light diagnosis

Auto general diagnosis

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Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Vehicle towing

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Ask the Community - J & B Automotive

Taylor Towing

Taylor Towing

(3 reviews)

They say open 24 hours, but nobody will answer, nobody at shop & keeps going straight to…read morevoicemail... very disappointed..

We were driving our new (used) Sprinter RV back home to Az. It ran well the first two days then…read morethe 3rd day it was running a little hot. I wasn't gonna go the Pendleton over the pass route, but my wife wasn't feeling well so we changed our plans to get home sooner. We got to Pendleton for an overnight. The next morning, I was intending to take it easy, keep the speed down, no AC, run the heater if necessary to get up and over to Boise and fix it there. Anyway, we started up the 3000 ft. elevation. We only got up two miles and it started overheating. The previous owner had just replaced the water pump and the thermostat(?) As I found out, No actually, he didn't! Who puts in a new water pump with an old thermostat? We called Good Sam for a tow back to town. It took a while, but got a trucking firm next to Wildhorse Casino. I felt secure knowing their reputation, it should be addressed quickly correctly. The tow guy showed up with his semi tow truck, WOW. He said he was gonna take a look 1st. He went at it and thought it might be the thermostat, as I did. He bypassed the electric fan for the radiator too, to stay on and keep it cool-er. He said run the heat full blast if it overheat, it did, and I did. We got back down the hill to "Truck's worth". They said surprisingly, it would be 7-10 days before they could touch it. Referred me to others for my small repair. It would have been nice to know that hours earlier and have it already setup. But no, I was just dismissed? [Now, Good Sam was at fault, knowing that we were in transit. Why did you send me there if they wouldn't be able to touch it for at least a week??] Devin the tow guy, made the effort to get me back to town and offered to put in the thermostat at least. It may not be the answer, but he didn't leave us hanging. said he would do it, if we ran in to trouble getting it done. Community business commerce is based on good work, fair pricing and a good reputation with your customers. Yes, your primary customers should be taken care always. So I don't totally fault Kenworth, oops! I blame Good Sam for not doing the whole job! If you need a tow of any size or to be rescued up on "Deadman's Pass." Call Devin at Taylor Towing and Recovery, he will get you back to town to get the work done. If he is not super busy because he knows how to provide service as part of the whole job!

Frankie's Towing

Frankie's Towing

(5 reviews)

I'm sorry to say that Frankie's overcharged me for a tow and has refused to reimburse the…read moreovercharge amount. My understanding is that I was quoted a price of $150-160 to tow my vehicle. When my truck was already on the tow truck the driver told me it was actually $260. He said his boss told him that amount, and he said it was because the price of diesel had gone up $6. He said he was not good at estimating. I guess I could have said take the truck off, but it was already done and foolishly I went ahead and paid it. I called Frankie's. (FYI: There is no Frankie. The name is fake.) I talked to the owner, Joe. He insisted their regular rate was $260. I don't dispute that, but that's not the price I was quoted. I asked for a refund of $100. Joe wouldn't hear of it. He wouldn't even acknowledge at least a misunderstanding. I suggested we split the difference, perhaps a miscommunication on both sides. He still refused. I did let him know that I would write a review. He told me that he a vindictive, retaliatory type. Please understand I am writing this review from my point of view to assist others in deciding who to call and getting a quote in writing if possible to avoid this. And yes, I do think for good customer relations we should have been able to resolve this in a far more productive way. Thank you.

my car died on the highway and these guys saved us! Awesome guys who were quick and knowledgeable…read more They went above and beyond the call of duty. They could've just towed us and collected the money but it turned out to be a simple problem that they solved on the spot and got us on our way. HUGE THANKS to these incredibly nice guys!

J & B Automotive - autorepair - Updated May 2026

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