On the way back from Santa Cruz this one is perfectly located lots of room to park. Nice open space. Everything was great about this location except for the bathroom . I mentioned it to the worker and she didn't seem happy. I told her and I said it in the most kindest way. The coffee itself was great. I got myself a latte and my husband got himself a different drink. . I'd give it a solid 3.5 read more

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Taking the Mt. Hermon exit I the 17, you wouldn't expect it to take you to the heart of Scott's Valley but this is the exit to take. It has everything including this newer Peet's. It's on the end across from Walgreens and next to a brand new Jamba Juice. This Peet's has plenty of parking, very clean great service . The bathroom has no code. I noticed Peet's has lots of breakfast food options like following the footsteps of Starbucks food model. I orders the mocha frappe very much different fast than the Starbucks version. You can taste the coffee beans more if you may . One thing I noticed is the 2 tip jars for the employees were filled to the brim. Scott's valley Peet's customers really do take care of their baristas I guess. Location wise perfect on the way to Santa Cruz . I like how they keep the freeway exit unassuming and don't really advertise all the establishments of fast food 2 Nob Hill Safeway a tiny TARGET. Grocery stores, banks , Starbucks Togo's even a tiny movie theater this exit of highway 17 takes you . You can enjoy something different every tole for like hundreds of times you can say. I will frequent this Peet's and this is a perfect spot to take a break from a long drive. I will take pics next time for sure. read more

Hot chocolate was just the right amount of sweetness and thickness. it made me smile, workers are friendly and respectful. May need some cleaning done on the lights but not that bad! read more

I ordered a cold brew which doesn't have ice in it but they put ice in it. I didn't ask for ice.

Coffee is great. Ambiance is typical Peet's. Where the stars drop off is because of the people who work there. They seem MISERABLE. They aren't very friendly, they rarely smile, and they all seem upset at all times. It's an air of oppressiveness. Other than that, location is convenient and since it's the main decent coffee place in town, they stay afloat. So read more

Excellent coffee, friendly, efficient staff, and tasty food items, especially the banana bread!

There are many things about Peet's that I prefer to Starbucks, however that being said, why do Peet's employees have to be so darn snotty? I came in to have a latte and a scone this afternoon and as usual they don't carry stevia which, frankly I don't understand. They only carry the rat poison. I wanted to sit outside and enjoy the sunshine so I asked for a rag to clean the filthy table. The barista apparently found this very annoying. I would've thought he would be thankful that I was doing his job for him. Good coffee, good enough scone but I prefer friendly service It really makes everything taste better. read more

Peet's Coffee - apparently don't empty the garbage either - Coffee & Tea Near Me - Scotts Valley, California

When u ask for a latte and spending 4$ they dont fill all the way up Thats nonsense compared to other coffee shops its fill up and make your satisfaction And their lattes aren't that great taste Compared to Starbucks its better read more

Peet's Coffee - Coffee & Tea Near Me - Scotts Valley, California

We order Peet's thru DoorDash several times a week. It's always good and they rarely forget an item. Caution on the DoorDash app- if you try to add hot sauce to your breakfast burrito, the whole order fails. Don't add hot sauce to your cart. The new waffle breakfast sandwich is crazy good. I usually get an Americano with heavy cream and an extra shot yum. All the food is good and the coffee tastes 10x better than Starbucks. Try it out. read more

Place is good, parking is ample. I love peets overStarbucks, but this place is a NO. Looks like something going on with the employees No greetings. I asked for extra hot but the latte was not even hot. And the worst part is, the Barista said he can throw this and make new one with a darn look. He was rude when I asked to make other drinks, of my order, as hot. He said he can try...what a poor reply. Hope it's just bad day however I don't make it here anymore read more

I am really happy there is a Peet's in Scotts Valley. I used to go to the one in Capitola all the time and DT Santa Cruz just to get the Yin hao jasmine tea with honey...steeped for 5 mins then iced... Went with my daughter yesterday, on a Sunday.. it wasn't crowded...we were in and out pretty quickly...the food and pastries are expensive for the size and quantity of the food...they also have boxed up snacks with salami, cheese and fruit etc...and yogurt and granola....but I wasnt going to ask how much there were because the price of the small sandwiches, smaller than the palm of your hand, were $5...so I didn't bother asking. Staff were friendly...they made our drinks pretty fast and done right...only downfall...the parking lot...really crowded and hard to park and hard to maneuver and get in or out of the lot...so I parked at the Walgreens parking lot. read more

Peet's Coffee - Yin hao jasmine tea with honey and a Matcha green tea iced latte - Coffee & Tea Near Me - Scotts Valley, California

Great location. Easy parking. Inconsistent service. No body is perfect but some retraining might help.

Worst experience I've had at a Peets, woman that helped me at register didn't even look up to greet me and just asked what I'd like staring at registerwhole time. And then the cold brew she gave me still had bits of grinds in it! If I wasn't just passing thru I would've driven back for a new drink. Won't be back. read more

I got a matcha latte here. I'd say it's a very good in between! I've had much better, and much worse! I like it a lot more than Starbucks Matcha that tastes more like dense heavy syrup to me, than matcha. They have a couple Gluten friendly quiche here that I really want to try. It's in the shopping center, right by the Jamba Juice Update~ I noticed with the matcha latte certain baristas here make it better than others, but it's always good. The kale quiche is really good, and the oatmeal is really good too. The oatmeal comes with separate packets of brown sugar, dried blueberries, and chopped almonds. Huge brown sugar fan :D read more

Pretty disappointed the last 3x going into Peets. The floors looked like they had not been swept in weeks! They have been out of product to complete an order based off the menu. Several workers standing & huddled around barista but are not well informed or trained on making the drinks listed on Peets Menu board. The free drink cards can only be beneficial if you can order the drink listed on the menu. I have gone in numerous times to purchase matcha powder or tea with jelly and they are out of the merchandise needed? It's been over 3 months people check your inventory order the supplies needed to provide your customers with drinks they order. I love Peets coffee but pretty disappointed when they are continuously out of product and or merchandise. Get it together people! read more

After losing my hometown Peet's during the pandemic was great to stop by a Peet's. Link to online ordering from Yelp was flawless, everything tasted as great as remembered for all coffees and pastries ordered. No complaints. I'm also a loyal Peet's mail order customer for over 25 years. Nice to have great coffee on the road. read more

Mannn.. 4 th time going to this Peet's and every time my coffee or tea just does not taste good. Also I would appreciate some nice welcoming vibes every once in a while from the employees but I feel that everyone is going through it in that place or just doesn't like when I order .. not sure but that's how I feel. I literally say thank you every time and they just look at me , not even a smile but just tells me I should just stop coming here. I got a pumpkin spice latte and the espresso was really bitter and my oat milk was very luke warm. I think the chai base is just a chai I don't like so I can't blame the workers but I do know that can make the drink hotter. They don't have coconut whip cream either :/ read more

Wonderful coffee of quality. Server too busy with online orders to take mine when I walked up. Did not make eye contact or smile. But person who made the coffee was masked, pleasant and I could see her smile through the mask. Such a little thing, but means so much. Floor dirty, chairs all scattered around. Nice selection of food, and coffee gifts for purchase. Nice decor. Relaxing music read more

I used to love coming to this location. The staff was super friendly, the baristas knew me by name, the drinks were great! Not sure what happened, but out of the last 10x I have been here, I have not even been acknowledged. Not even when I say Good Morning first or Thank you. It's a real downer first thing in the morning, so I have started going to the drive through place (NOT Starbucks, Cruise Coffee?) because they are not only less expensive but super nice. read more

Also choked on a piece of plastic in my chocolate frappe. It came up my straw. Don't know what it's from. Feels like the glove material. read more

Peet's Coffee - Plastic in frappe - Coffee & Tea Near Me - Scotts Valley, California

Items always missing from DoorDash orders delivery without refund from this restaurant.

This is the scott's valley commuter coffee edition of the regional peet's chain of coffee shops. They have their own private lot (visible from the road-hurray!) which almost always has spots open in it somewhere. It is however a small lot with not a lot of maneuvering room. Things get cramped when more then one vehicle is maneuvering in or out. This is the smallest peet's I've been to. There is outside seating with an unparalleled view of the all asphalt parking lot/street and the usual table chairs combo inside seating. Room for between six to ten folks in either location, depending how friendly everyone is. Both seating locations are fairly noisy-one from car traffic, one from people traffic. There peet's standard impeccable displays. Seriously. How do they keep those so perfect? Do they have dedicated staff to constantly monitor them, or does no one ever by the cups/coffee/teas stacked up? It's not a terrible decor effect overall, but can seem very small and over busy especially in the inside. That little two spot by the restroom is not a good spot. Constant lines of people crowding it. There is usually a line no matter when you , come, but it moves quick. Well the pick up line moves quick. Sometimes the order and pay line bogs down. On my visits the staff were red hot. Fast efficient, friendly and articulate in explaining on what was going on-they had just put a new pot up and it wasn't quite ready yet. Overall I'd say the staff were one of the positives about this location. The coffee products are consistent with any other peet's. That is if you just looovvee peet's you'll be just fine here, if this is your first non starbucks experience likewise you'll be quite comfortable. If you are a super picky coffee snob, you may find it just okay. Pastries and such are also pretty standard for a chain store-but they can (and do) run out of some things especially when the afternoon starts. So, overall while I found the service to be a definite plus, overall this location trends towards meh. Not a bad spot to hit on the way to the highway but otherwise perfectly skipable. read more

Since Starbucks decided to ex-nay their sugar free mocha (bastards) thank god someone picked up the slack! I went in yesterday and got strong sugar free soy mocha with no whip. Downside-- it was not as hot as usual (note to self ask for it X-Hot next time). But overall did its job. What I love about this store is that it gets really sunny inside and it sparkles (they keep it very clean as opposed to others in the area *cough Santa Cruz*)... and there is a bathroom. Most importantly other than beverage consistency their customer service is stellar.. if someone is busy with a customer someone else picks up where they left off with drink orders and they automatically help each other at the bar.... 4.5 stars read more

The staff here is wonderful! I always feel so welcome and do not feel like I need to be part of the "secret menu club" like at Starbucks. I can walk in and just say "what's new", "I need a thirst quencher" or "I want the new drink but not too sweet" and they always send me away happy. Their tea shakers are so good that I get them without the simple syrup, tasty, fresh and refreshing! read more

There is NO reason to have your restroom closed. Pathetic. I will not be back and will not forget. Plenty of coffee shops with their restroom open during covid. read more

I wonder how long this Peet's has been here? I come down this way a few times a year to visit family in the area and yet this was the first time stopping at this Peet's. Good coffee as usual. Good service. They had an ad for a new light roast (a bit of an oxymoron for a Peet's coffee). I was intrigued and asked for it but it turns out they were just selling the bagged coffee not to drink. Oh well. Lady did offer to brew me up some medium roast but I didn't want to make any trouble plus I love Peet's dark roast so just had that instead. A good stop to get coffee before visiting relatives. read more

Wow Really good coffee but possibly too strong for some folks Still a good quality cup of Joe The ongoing problem at this location is the " younger" baristas" and how they have such a " I do not care attitude" about CUSTOMER SERVICE which includes a greeting and occasional " THANK YOU " The place is pricey anyway and the size of a shoebox Too small and especially noisy outside as you are surrounded by traffic and parking lots Management IS responsible for hiring and training GET A CLUE PEETS !!! read more

shoutout to our fine coffeshop. I just wanted to share some info that I find is new to most folks. First off, if you ask for a medium roast or decaf they will brew up a batch of coffee for you it just takes a minute maybe a minute and a half if they are doing a big batch. They have dark roast available always and their coffee is thrown out and brewed fresh every half hour though it usually doesn't last that long in the urn. I also wanted to share a few of my favorite off-menu drinks you should try: turmeric latte, its called the golden too. It comes with honey syrup but ask for it with light syrup and breve and its killer! gingerbread cappuccino with ginger syrup and topped with baking spices liquid nutella is what I call a chocolate blended drink with hazelnut syrup mint fog is also blended and is mint tea but ask for light sweetener and lemonade so you can really taste that refreshing mint coconut mocha with coconut milk, coconut syrup and coconut whip. Personally, I like to sub the chocolate with the dutch cocopowder and add an extra shot of espresso so it's not too sweet and the chai latte with cardamom spice You can use the app to order your drink so you don't have to wait in line too. You get a free drink of any kind or size every fifteen times you do. read more

The old woman who works there is plain rude every single time I am there. She's unpleasant, doesn't even greet a customer and she is rude! We will no longer be coming here. read more

Good coffee, great location and nice staff. Petes makes a better cup of coffee than everyone else in scotts valley.

For some reason this place has the best scones at any of the chain coffee place I must say there are delicious. Not too sweet and have a nice texture. Coffee is also pretty good. read more

The staff is so friendly! We know they are short handed but they do a great job getting both in-person and mobile orders out. Love Scotts Valley Peet's! read more

Always greeted with a smile. One of the few coffee shops that have unsweetened soy milk. Normally great service but they outdid themselves today. I grabbed someone else's coffee by mistake. Came back an hour later and they didn't hesitate to take care of me. Thank you! read more

I recently found out that Peet's has a coconut whipped cream, and it's delicious! I love that they have dairy free options! Plus they have some vegan pastries which is another win in my book. I would definitely choose this Peet's over my local Starbucks! read more

The BEST baristas and by far the BEST coffee!! Thank you Joey. You brightened up my day!!! PS: Get the BlackTie! It's delish!

I love this place! I go here almost everyday, and I'm always greeted by amazing staff, good food, and a wonderful array of people. Such an inviting community. Highly recommend! read more

I go to a Peet's coffee everyday 365 days per year all over the country and even in Shanghai China. Unfortunately for me the local Scotts Valley Peet's has the most disrespectful, ungrateful staff of all anywhere in the world. I'm not speaking about everyone but particularly targeting the younger staff who seem as if they don't want to be there and every request from a customer is bothersome to them. I personally think the manager of this store should go and observe the Peet's at River Mart in Santa Clara. Which over the years and through all the changes in staff (either from leaving or promotion) has always had a happy staff which makes every visit delightful. The Scotts Valley location for the most part just makes me want to walk out. I welcome either the owner or manager to contact me and I will gladly share my views. read more

Anything new or different in the tiny burg of Scotts Valley is exciting. The town was abuzz with the news that Abouche was being replaced by Peet's! The only other games in town are Coffee Cat farther down the street and the two Starbucks, including one almost right across the street from Peets. SHOWDOWN! Yes, this is as interesting as it gets here in S'Valley. What can you really say about Peets versus S'bucks? I've never been sure why people think S'bucks is an evil corporate behemoth and Peet's isn't. It kind of reminds me of a high school clique - the preppy girls with their super-straight blond hair go to S'bucks and the morose clove-smokers go to Peet's. I like the baked goods selection better at Peet's than Starbucks. The shiny new-ness of Peet's is pleasing and I feel like their staff are a little more genuine. Plus, they have less of the sugary drinks so hopefully the Peets won't be saturated with the middle schoolers in the afternoon the way the S'bucks is. Apart from that, if you've been to a Peet's, you pretty much know what to expect. read more

I like their traditional cappuccino and their ham n cheese croissant. Place is clean. Bathroom is clean. Close to Henry Crowell State Park read more

Peet's Coffee - Coffee & Tea Near Me - Scotts Valley, California

Went on a Holiday and the staff clearly didn't want to be there. Ordered a Mocha and they gave me a hard time for not knowing what fat level of milk it's made with. Will be going back to the norm across the street - Starbucks read more